2.1 None of the Bed Functions Operate
Chapter 2: Troubleshooting Procedures
Basic Care™ Bed Service Manual (man336)
Page 2 - 5
2
2.1
None of the Bed Functions Operate
1. All of the bed function lockouts are off.
NOTE:
If the indicator for a bed function lockout is on, the function is locked out.
Yes
No
↓
→
Turn the bed function lockouts off. If this corrects the problem,
go to “Final Actions” on page 2-4.
2. Disconnect the bed from its power source and allow the bed to cool for 20
minutes. Connect the bed to its power source. The bed functions do not
operate.
Yes
No
↓
→
Go to “Final Actions” on page 2-4.
3. The power cord is tightly seated in the connector on the control box.
Yes
No
↓
→
Tightly seat the power cord into its connector on the control box.
If this corrects the problem, go to “Final Actions” on page 2-4.
Otherwise, go to step 4.
4. All of the control connectors are tightly seated in the control box.
Yes
No
↓
→
Tightly seat the control connectors in the control box. If this
corrects the problem, go to “Final Actions” on page 2-4.
Otherwise, go to step 5.
5. Check the fuses in the control box at the head end of the bed. The fuses are
good.
Yes
No
↓
→
Replace the fuses. If this corrects the problem, go to “Final
Actions” on page 2-4. Otherwise, go to step 6.
6. Replace the control box. If this corrects the problem, go to “Final Actions”
on page 2-4. Otherwise, call Hill-Rom Technical Support at 1-812-934-
1796.
