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GE Analytical Instruments ©2010
158 of 226
DLM 74001-04 Rev. A
Chapter 8: Troubleshooting
Explanation: The Analyzer’s firmware has been updated, but the language packs have not been updated. Locate
the USB flash memory drive that contained the firmware update, turn off the Analyzer, and insert the USB drive
into the Analyzer’s USB port. When you turn on the Analyzer, it will offer you the opportunity to update the
language pack. If this error persists after updating the language pack, contact technical support; you may need
a newer version of the language pack.
60 - TOC Zero Error
Message: “Negative TOC readings occurred after two TOC Autozeros.”
Explanation: When
Neg TOC
is set to
On
under
Program Autozero
, the Analyzer automatically initiates a TOC
Autozero when two consecutive negative measurements occur. If negative readings occur after a second TOC
Autozero, this warning is issued, and the Analyzer will abort analysis. Consult troubleshooting techniques under
“Step 3: Review Solutions for Basic Problems” on page 159, and contact GE Analytical Instruments Technical
Support if negative readings persist.
61 - iOS Comm Error
Message: “Unable to communicate with
iOS
. Please refer to the Oper. and Maint. manual for info.”
Explanation: The Analyzer is not able to establish communication with the
iOS
System, due to a hardware issue.
Contact GE Analytical Instruments Technical Support.
62 - iOS Comm Error
Message: “Unable to communicate with
iOS
. Please refer to the Oper. and Maint. manual for info.”
Explanation: The Analyzer is not able to establish communication with the
iOS
System, due to a hardware issue.
Contact GE Analytical Instruments Technical Support.
65 - Main Board Error
Message: “An error has been detected on the Main Board. Please refer to the 500 Oper. and Maint. Manual.
Contact GE if problem persists.”
Explanation: A communication error with the main (System) board has occurred. Turn the Analyzer off and on
and restart analysis. If the error persists, contact Technical Support.
66 - Analog Error
Message: “An error has been detected on the analog board. Please refer to the 500 Oper. and Maint. Manual.
Contact GE if problem persists.”
Explanation: A communication error with the analog board has occurred. Turn the Analyzer off and on and
restart analysis. If the error persists, contact Technical Support.
67 - Internal Error
Message: “An internal error has been detected. Please contact GE.”
Explanation: This error displays when a software error occurs in the Analyzer. Contact Technical Support.
69 - Analog Board Error
Message: “incorrect analog board detected. Please contact GE.”
Explanation: This error displays after maintenance has been performed on the Analyzer’s analog board, possibly
during an upgrade procedure. Contact Technical Support.
70 - Super iOS Error
Message: “Incorrect firmware detected in Super iOS. Please contact GE.”
Explanation: The firmware in the Super iOS is not the correct version for use with this Analyzer. Contact Technical
Support.
Summary of Contents for Sievers 500 RL
Page 8: ...GE Analytical Instruments 2010 8 of 226 DLM 74001 04 Rev A ...
Page 10: ...GE Analytical Instruments 2010 10 of 226 DLM 74001 04 Rev A ...
Page 36: ...GE Analytical Instruments 2010 36 of 220 DLM 74001 04 Rev A ...
Page 66: ...GE Analytical Instruments 2010 66 of 226 DLM 74001 04 Rev A Chapter 3 Installation ...
Page 152: ...GE Analytical Instruments 2010 152 of 226 DLM 74001 04 Rev A Chapter 7 Maintenance ...
Page 170: ...GE Analytical Instruments 2010 170 of 226 DLM 74001 04 Rev A Chapter 8 Troubleshooting ...
Page 178: ...Appendix A GE Analytical Instruments 2010 178 of 186 DLM 74001 04 Rev A ...
Page 185: ...Notes GE Analytical Instruments 2010 185 of 186 DLM 74001 04 Rev A 186 ...
Page 186: ...Notes GE Analytical Instruments 2010 186 of 186 DLM 74001 04 Rev A 186 ...