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Fuji Xerox ApeosPort-V C2276, Administrator'S Manual

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Fuji Xerox ApeosPort-V C2276 Administrator'S Manual Download Page 456

15 Problem Solving

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15

Troubleshooting

This section describes troubles that may occur with the machine and their solutions.

Follow the troubleshooting procedure below to solve the problems.

If the error is not resolved even after following the above procedure, contact our Customer 
Support Center.

When the EP system is available and a check or maintenance is required, the machine sends 
a check or maintenance request to our Customer Support Center. A service representative 
visits you as required. Requesting a check or maintenance should be performed by a system 
administrator.

Note

•

The EP system may not be available in your region. For more information, contact our Customer 
Support Center.

For more information on the check or maintenance procedure of the EP system via the internet, refer to "EP Diagnostic 
Request/Repair Request" (P.175) and "Check EP Connection" (P.175).

For more information on the EP system, refer to "EP System" (P.770).

The machine does not work 
properly.

Yes

Action

Refer to "Machine Trouble" (P.457) .

No

A message is displayed.

Cause

Has a paper or document jam occurred?

No

Yes

Action

For information on paper jams, refer to "Paper Jams" (P.603).
For information on document jams, refer to "Document Jams" 
(P.623).

No

Cause

Is an error code displayed?

Action

Refer to "Error Code" (P.498).

The image quality is poor.

Action

Refer to "Image Quality Trouble" (P.462).

No

Yes

Trouble during copying

Action

Refer to "Trouble during Copying" (P.468).

No

Yes

Trouble during printing

Action

Refer to "Trouble during Printing" (P.472).

No

Yes

Trouble during faxing

Action

Refer to "Trouble during Faxing" (P.475).

No

Yes

Trouble during scanning

Action

Refer to "Trouble during Scanning" (P.483).

No

Yes

Network-related Problems

Action

Refer to "Network-related Problems" (P.488).

No

Yes

Media Print - Text-related 
Problems

Action

Refer to "Media Print - Text Trouble" (P.496).

No

Yes

Media Print - Photo-related 
Problems

Action

Refer to "Media Print - Photos Trouble" (P.497).

Yes

Summary of Contents for ApeosPort-V C2276

Page 1: ...peosPort V C6676 DocuCentre V C6676 ApeosPort V C5576 DocuCentre V C5576 ApeosPort V C4476 DocuCentre V C4476 ApeosPort V C3376 DocuCentre V C3376 ApeosPort V C3374 DocuCentre V C3374 Administrator Guide ApeosPort V C2276 DocuCentre V C2276 ...

Page 2: ... safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures As the copying machine contains a feature designed to prevent forging of certain documents there may be rare instances where copies or scanned images do not achieve the desired results The data saved in the hard disk of the machine may be lost if there is any problem in...

Page 3: ...rtant Security Instructions 40 Entering Text 41 2 Paper and Other Media 43 Paper Types 44 Loadable Quantity and Weight 45 Supported Paper 48 Loading Paper 60 Loading Paper in Trays 1 to 4 60 Loading Paper in Tray 3 When Tandem Tray Module is Installed 61 Loading Paper in Tray 4 When Tandem Tray Module is Installed 62 Loading Paper in Tray 5 Bypass Tray 63 Loading Paper in Tray 6 HCF B1 Optional 64...

Page 4: ...ouch Screen 102 Cleaning the Document Cover and Document Glass for Duplex Automatic Document Feeder B1 C 102 Cleaning Document Cover and Document Glass for Duplex Automatic Document Feeder B1 PC 103 Cleaning the White Chute and the Constant Velocity Transport Glass for Duplex Automatic Document Feeder B1 C 104 Cleaning White Chute and Constant Velocity Transport Glass for Duplex Automatic Document...

Page 5: ...178 Secure Watermark 180 Force Annotation 183 Print Universal Unique ID 184 Image Log Control ApeosPort Series Models Only 185 Notify Job Completion by E mail 187 Plug in Settings 187 Other Settings 188 Copy Service Settings 203 Copy Tab Features Allocation 203 Preset Buttons 204 Copy Defaults 204 Copy Control 210 Original Size Defaults 212 Reduce Enlarge Presets 212 Custom Colors 212 Annotations ...

Page 6: ...l Internet Fax Service Settings 274 E mail Control 274 Address Book Settings 277 Folder Service Settings 278 Job Flow Service Settings ApeosPort Series Models Only 280 Media Print Service Settings 281 Stored File Settings 282 Web Applications Service Setup ApeosPort Series Models Only 285 Server Certificate Verification Settings 285 Server Setup 287 Other Settings 288 Web Browser Setup 289 Setup 2...

Page 7: ...ions 346 Step 2 Configuration on the Machine 346 Step 3 Configuration on the Computer 347 CentreWare Internet Services Setting Items 347 Installation When Using USB Port 349 Step 1 Preparations 349 Step 2 Configuration on the Machine 349 Step 3 Configuration on the Computer 350 CentreWare Internet Services Setting Items 350 Installation When Using TCP IP LPD Port 9100 351 Step 1 Preparations 351 S...

Page 8: ...figuration of Scan to My Folder ApeosPort Series Models Only 377 Step 1 Preparations 377 Step 2 Enabling SMB Port and Setting up TCP IP 377 Step 3 Configuring Remote Authentication 378 Step 4 Configuring Scan to My Folder 379 Step 5 Configuration on the Computer 381 Configuration of Job Flow Sheets 382 Step 1 Enabling Ports and Setting up TCP IP 382 Step 2 Configuring the SNMP Port 383 Step 3 Conf...

Page 9: ... Settings 409 Encryption and Digital Signature Overview 410 Types of Certificate 410 Certificate conditions 411 Encryption Features for Communication 412 Encryption and Digital Signature Features for Scan Files 413 Configuration of HTTP Communications Encryption 415 Installation Overview 415 Step1 Configuration on the Machine 415 Step2 Configuration on the Computer 417 Configuration of Encryption ...

Page 10: ... Card Reader Optional 449 Step 1 Preparations 449 Step 2 Logout Method Using the Smart Card 450 Step 3 Registering Smart Card Information 450 Configuration for Account Administration 451 Step 1 Selecting an Accounting Type 451 Step 2 Registering User Information 451 User Authentication Operations 453 Authenticating Login Users 453 Changing Passcode 454 15 Problem Solving 455 Troubleshooting 456 Ma...

Page 11: ...nstalled 607 Paper Jams in Tray 5 Bypass Tray 608 Paper Jams in Tray 6 HCF B1 Optional 609 Paper Jams in Duplex Module B 611 Paper Jams in Finisher A1 611 Paper Jams in Finisher B1 612 Paper Jams in C3 Finisher C3 Finisher with Booklet Maker 613 Paper Jams in the Folder Unit CD1 619 Document Jams 623 Duplex Automatic Document Feeder B1 C 623 Duplex Automatic Document Feeder B1 PC optional 624 Stap...

Page 12: ...s 707 Output Feature 708 Factory Default Settings 708 HP GL 2 Emulation Settings 709 Hard Clip Area 715 Printable Area 716 Auto Layout 718 Notes and Restrictions 725 Notes and Restrictions on the Use of the Machine 725 Notes and Restrictions on the Use of the Copy Feature 730 Notes and Restrictions on the Use of the Print Feature 731 Notes and Restrictions on the Use of the Scan Features 733 Notes...

Page 13: ...s for Using TCP IP 756 Notes and Restriction for Using Secondary Ethernet Optional 757 Notes and Restrictions for Using Bonjour 758 Notes and Restrictions for IPv6 Connection 758 Notes and Restrictions for Print E mail 760 Passcode Setting for Extended Function 761 Available Extended Function and Passcode 761 Using the Telephone 764 Placing a Call 764 Activity Report 766 EP System 770 Glossary 771...

Page 14: ...14 ...

Page 15: ... organization of this guide and conventions used in this guide Preface 16 Types of Manuals 17 Using This Guide 18 Interface Cables 21 Power Saver Mode 25 Customizing the Control Panel 29 Touch Screen 38 Important Security Instructions 40 Entering Text 41 ...

Page 16: ...he manuals provided with the personal computer operating system and network products After reading this guide be sure to keep it handy for quick reference It will be useful in case you forget how to perform operations or if a problem occurs with the machine For more information on how to copy print scan and fax refer to the User Guide For information about optional components for the Print feature...

Page 17: ...or of the organization where the machine is installed and describes the setup procedures related to security This manual is included in the Media Software Product Manual Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Media Software Product Manual Print Driver Help The help describes the print f...

Page 18: ...rts lists 5 Tools Describes the procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the settings to use the Print feature on the machine 8 E mail Environment Settings Describes the settings to use various services via e mail on the machine 9 Scanner Environment Settings Describes the sett...

Page 19: ...he screen shots may not be displayed or available depending on your machine configuration The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades In this guide Computer refers to a personal computer or workstation The following terms are used in this guide The following symbols are used in this guide Important Important information that you...

Page 20: ...eans that you need to select Tools select Setup and then select Create Folder Path to a certain item within a procedure on a computer For example When you see the procedure to search for files and folders click Start Search For Files or Folders this means that you need to click Start click Search and then click For Files or Folders to search for files and folders Cross reference For example Refer ...

Page 21: ...ress the push button power switch to switch off the power 2 Make sure that the touch screen is blank and the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Remove the rear right cover 6 Connect the USB cable to the USB 2 0 interface connector 7 Return the rear right cover to its original position 8 Connect the other...

Page 22: ...s blank and the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Remove the rear right cover 6 Connect the converting adapter to the parallel interface connector of the machine and then connect the adapter to the converting connector of the interface cable and lock the clasps on both sides 7 Return the rear right cove...

Page 23: ...on power switch to switch off the power 2 Make sure that the touch screen is blank and the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Remove the rear right cover 6 Connect the network cable to the Ethernet interface connector Note Always use the correct network cable with your network connection When you replace...

Page 24: ...right cover to its original position 8 Press the main power switch to the position to switch on the main power 9 Close the front cover 10 Press the push button power switch to switch on the power For more information on setting items refer to Printer Environment Settings P 343 ...

Page 25: ...ents Note If the preset time period is the same for the Low Power mode and the Sleep mode the machine directly enters the Sleep mode without entering the Low Power mode first When the machine operates normal printing Sample Set printing or printing received fax documents while the control panel remains lit off and the machine is in the Power Saver mode only the output device exits the Power Server...

Page 26: ...rt counting until the operator leaves the detectable area of Smart WelcomEyes The Access Lamp is lit while the machine detects human presence From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters the Sleep mode Note The default value for From Last Operation to Sleep Mode is 1 minute To make the machine enter the Low Power mode set a longer period...

Page 27: ...ayed on the screen and select Enter Select Tools on the Services Home screen Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Power Saver Settings 5 Select Smart WelcomEyes and then Change...

Page 28: ...save power by using Smart WelcomEyes select Activated For details refer to Smart WelcomEyes P 161 7 Select Close repeatedly until the Tools screen is displayed Note When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen ...

Page 29: ...ngs P 162 Changing the Screen Default You can change the screen displayed when the machine is turned on or the Power Saver mode is deactivated The Services Home screen is displayed by factory default 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and en...

Page 30: ...ar from Last Selection Screen or Services Home can be selected For information on Auto Clear refer to Auto Clear P 158 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID...

Page 31: ...out displayed on the Services Home screen when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be used as a result of malfunctioning The following services can be displayed on the service buttons Note The available services vary depending on the installed options Copy Fax Internet Fax E...

Page 32: ... Charge Print Store to WSD Note WSD stands for Web Services on Devices Custom Services Note Custom Services can be displayed when any custom service is installed on the machine For more information on the custom services contact our Customer Support Center The following services can be displayed on the additional feature buttons Language Screen Brightness Setup Calibration Activity Report Fax Rece...

Page 33: ...ct Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Services Home and then select Change Settings Note Select to display the previous screen or to display the next screen 6 Select the position where you want to assign a service Not...

Page 34: ...not assign Setup to Not Assigned If you do not want to display the Setup button select the Show this in Admin mode check box 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default u...

Page 35: ...the control panel Assigning a service to a custom button allows you to switch to this service without having to return to the Services Home screen If you do not need to assign any service to a custom button select Not Set By factory default the following services are assigned to each button Copy for the Copy button Fax for the Not in Use button only for the machine with the Fax service and Review ...

Page 36: ...lt user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Custom Button 2 and then select Change Settings Note Select to display the previous screen or to display the next screen ...

Page 37: ...tness You can adjust the screen brightness of the screen on the Services Home screen 1 Select Screen Brightness on the Services Home screen 2 Press or to adjust the screen brightness 3 Select Save To adjust the screen brightness from the Tools screen refer to Screen Brightness P 164 ...

Page 38: ...the touch screen from side to side to switch pages Drag the touch screen up and down to scroll a list Note During drag scrolling stops when you move your finger away from the touch screen Flick Slide your finger quickly to the position desired and release it Flick the touch screen from side to side or up and down to switch pages Flick the touch screen up and down to scroll a list Note During flick...

Page 39: ...ch Screen 39 Before Using the Machine 1 Note The operation of pinch in or pinch out moving two fingers inward or outward to zoom in or out is not supported Double tap a previewed image to enlarge the image ...

Page 40: ...settings When using the Global IP Address on the machine set the IP filtering setting to prevent the machine from illegal access from an external network browsing job history or accessing folders Set Login Type to Login to Local Accounts or Login to Remote Accounts Select Login to Local Accounts to use the user information registered on the machine to manage authentication Only the users who have ...

Page 41: ...cription Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on the keyboard you can select a symbol from the pull up options displayed on the bottom left of the screen Entering a space Select Space Deleting characters Select Backspace to delete one character at a time S...

Page 42: ...1 Before Using the Machine 42 Before Using the Machine 1 ...

Page 43: ...ia This chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays Paper Types 44 Loading Paper 60 Changing the Paper Size 66 Changing the Paper Settings 72 ...

Page 44: ...ommend that you use only paper recommended by Fuji Xerox If you desire to use paper other than the paper recommended by Fuji Xerox contact our Customer Support Center Important Moisture generated by water rain or vapor may cause the printed images to fade For more information contact our Customer Support Center WARNING Do not use conductive paper such as origami paper carbonic paper or conductivel...

Page 45: ...06 169 gsm Heavyweight Gloss 170 256 gsm HW Gloss Reload 170 256 gsm Labels 106 169 gsm Pre Printed 60 105 gsm Custom Paper 1 60 79 gsm Custom Paper 2 60 79 gsm Custom Paper 3 60 79 gsm Custom Paper 4 60 79 gsm Custom Paper 5 60 79 gsm Other Heavyweight A 106 169 gsm Heavyweight B 106 169 gsm Heavyweight C 106 169 gsm Heavyweight S 106 169 gsm HW A Reload 106 169 gsm HW B Reload 106 169 gsm HW C R...

Page 46: ... Gloss Reload 170 256 gsm Labels 106 169 gsm Pre Printed 60 105 gsm Custom Paper 1 60 79 gsm Custom Paper 2 60 79 gsm Custom Paper 3 60 79 gsm Custom Paper 4 60 79 gsm Custom Paper 5 60 79 gsm Envelope Other Heavyweight A 106 169 gsm Heavyweight B 106 169 gsm Heavyweight C 106 169 gsm Heavyweight S 106 169 gsm HW A Reload 106 169 gsm HW B Reload 106 169 gsm HW C Reload 106 169 gsm HW S Reload 106 ...

Page 47: ... sheets Plain 60 79 gsm Bond 80 105 gsm Recycled 60 79 gsm Plain Reload 60 79 gsm Punched 60 105 gsm Letterhead 60 105 gsm Transparency Lightweight 52 59 gsm Heavyweight 106 169 gsm HW Reload 106 169 gsm Extra HW 170 256 gsm X HW Reload 170 256 gsm X HW Plus 257 300 gsm X HW Plus Reload 257 300 gsm Gloss 106 169 gsm Gloss Reload 106 169 gsm Heavyweight Gloss 170 256 gsm HW Gloss Reload 170 256 gsm...

Page 48: ... more information on the settings refer to Image Quality P 170 Paper Name Size Basis Weight gsm Paper Type 1 Image Quality 2 Notes Countermeasure P A4 64 Plain Plain B P A3 64 Plain Plain B Colotech A4 90 Bond Plain A Before copying or printing fan the paper well and reload it in the tray Colotech A3 90 Bond Plain A Before copying or printing fan the paper well and reload it in the tray Colotech P...

Page 49: ... A3 80 Bond Plain A H paper B4 80 Bond Plain A H paper B5 80 Bond Plain A LQ PAPER A4 80 Bond Plain A LQ PAPER A3 80 Bond Plain A LQ PAPER B4 80 Bond Plain A LQ PAPER 8 5 x 11 80 Bond Plain A LQ PAPER 8 5 x 14 80 Bond Plain A PERFORMER A4 75 Plain Plain B PERFORMER A3 75 Plain Plain B PERFORMER A4 80 Bond Plain A PERFORMER A3 80 Bond Plain A Performer A4 75 Plain Plain B Performer A3 75 Plain Plai...

Page 50: ... 80 Bond Plain A Xceed A3 80 Bond Plain A Xcite A4 80 Bond Plain A Xcite A3 80 Bond Plain A Xplore A4 70 Plain Plain B Xplore A3 70 Plain Plain B Xplore B4 70 Plain Plain B Xplore B5 70 Plain Plain B Xplore 8k 70 Plain Plain B Xplore 16k 70 Plain Plain B Xpress A4 70 Plain Plain B Xpress A3 70 Plain Plain B X treme Platinum A4 80 Bond Plain A X treme Platinum A3 80 Bond Plain A Green Menber A4 80 ...

Page 51: ...or Impression A4 90 Bond Plain A Color Impression A3 90 Bond Plain A Color Impression A4 250 Extra HW Extra Heavyweight A Color Impression A3 250 Extra HW Extra Heavyweight A Diplomat A4 80 Bond Plain A Diplomat A3 80 Bond Plain A DocuPaper Black A4 70 Plain Plain B DocuPaper Blue A4 80 Bond Plain A Double A A4 80 Bond Plain A Double A A3 80 Bond Plain A ECO Enviroguard Paper A4 80 Bond Plain A EC...

Page 52: ... B Office B4 70 Plain Plain B Office B5 70 Plain Plain B Office A4 80 Bond Plain A Office A3 80 Bond Plain A Office B4 80 Bond Plain A Office B5 80 Bond Plain A Performer A4 80 Bond Plain A Performer A3 80 Bond Plain A Premier A4 80 Bond Plain A Premier A3 80 Bond Plain A Premier 8 5 x 11 80 Bond Plain A Professional A4 80 Bond Plain A Quality A4 70 Plain Plain B Quality A3 70 Plain Plain B Qualit...

Page 53: ...in B Van Hawk Paper 8 5 x 14 70 Plain Plain B Van Hawk Paper A4 80 Bond Plain A Van Hawk Paper A3 80 Bond Plain A Van Hawk Paper 8 5 x 11 80 Bond Plain A Van Hawk Paper 8 5 x 14 80 Bond Plain A Gold Flag Ship A4 70 Plain Plain B Gold Flag Ship A3 70 Plain Plain B Gold Flag Ship 8K 70 Plain Plain B Gold Flag Ship 16K 70 Plain Plain B Top Gun A4 70 Plain Plain B Top Gun A3 70 Plain Plain B Classic J...

Page 54: ...er One A3 70 Plain Plain B OnHing HuiDong A4 70 Plain Plain B OnHing HuiDong A3 70 Plain Plain B OnHing HuiDong 8K 70 Plain Plain B OnHing HuiDong 16K 70 Plain Plain B Golden Color A4 80 Bond Plain A Golden Color A3 80 Bond Plain A Paper Name Size Basis Weight gsm Paper Type 1 Image Quality 2 Notes Countermeasure Paper Name Size Basis Weight gsm Paper Type 1 Image Quality 2 Notes Countermeasure 3R...

Page 55: ...arency Transfer deterioration might be occurred when copying or printing in color Also toner may spatter on color images in prints When using Tray 5 insert another type of paper at the bottom of the stack before loading transparencies Paper Name Size Basis Weight gsm Paper Type 1 Image Quality 2 Notes Countermeasure Paper Name Size Basis Weight gsm Paper Type 1 Image Quality 2 Notes Countermeasure...

Page 56: ...time using Tray 5 Colotech Gloss A4 170 Heavyweight Gloss Print one sheet at a time using Tray 5 Colotech Gloss A3 170 Heavyweight Gloss Print one sheet at a time using Tray 5 Colotech Gloss A4 210 Heavyweight Gloss Print one sheet at a time using Tray 5 Colotech Gloss A3 210 Heavyweight Gloss Print one sheet at a time using Tray 5 Colotech Gloss A3 250 Heavyweight Gloss Print one sheet at a time ...

Page 57: ...time using Tray 5 Colotech Super Gloss A3 160 Gloss Print one sheet at a time in Tray 5 Load paper with the curl side up Do not use the paper under high temperature and humidity conditions 3 Colotech Super Gloss A4 210 Heavyweight Gloss Print one sheet at a time in Tray 5 Load paper with the curl side up Do not use the paper under high temperature and humidity conditions 3 Colotech Super Gloss A3 ...

Page 58: ...r more information refer to Changing the Paper Settings P 72 2 Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper For more information on the settings refer to Image Quality P 170 Paper Name Size Basis Weight gsm Paper Type 1 Image Quality 2 Notes Countermeasure Symphony Pastel Pink etc A4 80 Symphony Pastel Pink etc A3 80 ...

Page 59: ...as absorbed moisture can result in paper jams and lower image quality After opening a package of paper wrap and store any remaining paper We recommend that you store remaining paper in moisture prevention packets Store paper on a flat surface to prevent bends or warping Please adhere to the following points when loading paper in a tray Align the stack of paper neatly before setting it in a tray Do...

Page 60: ...ings P 167 Tray 5 cannot be selected in automatic tray selection When the paper runs out during copying or printing select a tray containing the same sized paper and orientation and the machine continues copying or printing Auto Tray Switching feature The machine cannot switch to a tray containing a paper type for which Paper Type Priority is set to Auto Paper Off For information about Paper Type ...

Page 61: ...ce any paper or objects in the empty space on the right side of Trays 1 to 4 It may cause paper jams or machine malfunction Note When using punched paper load the punched paper as shown in the illustration on the right 3 Push the tray in gently until it stops Important When inserting the tray push it gently Forcibly pushing the tray in may cause machine malfunction Loading Paper in Tray 3 When Tan...

Page 62: ...Loading Paper in Tray 4 When Tandem Tray Module is Installed The following describes the procedure for loading paper in Tray 4 when the Tandem Tray Module is installed When the machine runs out of paper during copying or printing a message appears on the touch screen Add paper according to the message instructions Copying or printing automatically resumes when paper is added Note Carefully fan the...

Page 63: ...iver Also specify the type of paper to be loaded Important To prevent paper jams and erroneous detection of paper loaded in the tray by the machine do not take out paper of a package until the tray runs out of paper Note Carefully fan paper before loading it in a tray Otherwise the paper may stick together resulting in paper jams or multiple sheets being fed to the machine simultaneously 1 Open Tr...

Page 64: ... machine runs out of paper during copying or printing a message is displayed on the touch screen Add paper according to the displayed instructions Copying or printing is automatically resumed when paper is added Note Carefully fan the paper before loading it in a tray Otherwise the paper may stick together resulting in paper jams For information on changing the paper size and orientation refer to ...

Page 65: ... with the side to be copied or printed on facing down Important Do not load paper above the maximum fill line MAX in the right figure It may cause paper jams or machine malfunction Note When using punched paper load the punched paper as shown in the illustration on the right 3 Push the tray in gently until it stops ...

Page 66: ...g describes how to change paper size in Trays 1 to 4 Note The types of paper in Trays 1 to 4 are preset There are 16 paper types Plain paper Bond paper Recycled paper Transparency Heavyweight paper Gloss Labels Punched Letterhead Pre Print Other and Custom paper 1 to 5 and normally plain paper is set When changing to a different paper type change the paper quality settings to match the type of pap...

Page 67: ...Settings P 72 Changing the Paper Size for Tray 3 When Tandem Tray Module is Installed The following describes how to change paper size in Tray 3 when the Tandem Tray Module is installed 1 Pull out Tray 3 until it stops Important While the machine is processing a job do not pull out the tray that is being used for the job To prevent paper jams or erroneous detection of loaded paper in a tray by the...

Page 68: ...r types refer to Changing the Paper Settings P 72 Changing the Paper Size for Tray 4 When Tandem Tray Module is Installed The following describes how to change paper size in Tray 4 when the Tandem Tray Module is installed 1 Pull out Tray 4 until it stops Important While the machine is processing a job do not pull out the tray that is being used for the job To prevent paper jams or erroneous detect...

Page 69: ...ng describes how to change paper size in Tray 6 HCF B1 optional 1 Pull out the Tray 6 until it stops Important While the machine is processing a job do not pull out the tray that is being used for the job To prevent paper jams or erroneous detection of loaded paper in a tray by the machine do not add paper on top of any remaining paper in the tray 2 Remove any paper loaded in the tray 3 Open the e...

Page 70: ...ver along the slot and set it at the position corresponding to the paper size 2 And then press the lever down 3 Important Adjust the end guide correctly to the size of the paper If the end guide is not adjusted correctly the machine cannot feed the paper properly resulting in paper jams Note The slot to the left of 8 5 is not used 8 Open the end guide 1 and load and align the edge of the paper aga...

Page 71: ...Changing the Paper Size 71 Paper and Other Media 2 9 Close the end guide securely 10 Push the tray in gently until it stops ...

Page 72: ...r to Custom Paper Name Color P 167 You can change the paper type setting without entering to the System Administration mode on the Setup screen which is displayed by selecting Setup in the Services Home screen if you configure the settings in advance For more information refer to Customize Paper Supply Screen P 168 1 Press the Log In Out button 2 Enter the system administrator s user ID with the n...

Page 73: ...spectively Note The paper weight displayed in Paper Type varies depending on the settings in Image Quality For more information refer to step 10 9 Select Cancel Save Confirm or Close repeatedly until the Paper Tray Settings screen is displayed 10 Select Image Quality 11 Select the paper type for changing the image quality settings under Items and then select Change Settings Note Select to display ...

Page 74: ...2 Paper and Other Media 74 Paper and Other Media 2 12 Select the image quality and then select Save 13 Select Close repeatedly until the Tools screen is displayed 14 Select Close ...

Page 75: ...nt a report list and delete a print job with an invalid user ID Replacing Consumables 76 Cleaning the Machine 100 Executing Calibration 107 Executing 2 Sided Color Scanning Calibration 110 Printing a Report List 112 Deleting a Private Charge Print Job with an Invalid User ID 113 Setting Restore Tool 114 ...

Page 76: ... 4 1 unit box Toner cartridge Y Yellow CT201373 CT202108 4 1 unit box Waste toner container CWAA0751 1 unit box Drum cartridge CT350851 1 unit box Staple Types XH 3PCS 1 CWAA0855 3 sets box Staple Types XE 2PCS 2 CWAA0856 2 sets box Staple cartridge Booklet Maker Unit for Finisher B1 3 CWAA0728 4 sets box Stamp Replacement Kit F451 1 unit box WARNING Never use a vacuum cleaner for spilled toner an...

Page 77: ...3 The following shows the reference section for each procedure Replacing Toner Cartridges 78 Replacing Waste Toner Container R5 80 Replacing Drum Cartridges R1 R2 R3 or R4 for Customers Having a Spot Maintenance Contract 83 Replacing Staple Cartridge for Finisher A1 87 Replacing Staple Cartridge for Finisher B1 89 Replacing Staple Cartridge for C3 Finisher or C3 Finisher with Booklet Maker 90 Repl...

Page 78: ...place the toner cartridge to resume copying or printing Replace toner cartridges while the machine is on Copy or print density may decrease slightly after the message Please order a XXX Toner Cartridge appears on the touch screen If you replace a toner cartridge with a partially used toner cartridge the number of pages that you can copy or print after the message Please order a XXX Toner Cartridge...

Page 79: ...ge If you have a used toner cartridge which is no longer needed contact our Customer Support Center for its disposal 4 Take the new toner cartridge of the same color out of the box and shake the cartridge up and down and left and right for ten times Important Do not touch the shutter part 5 Hold the cartridge with the arrow facing up and push the cartridge in slowly until it stops WARNING Never th...

Page 80: ...e waste toner container toner may spill and soil the floor We recommend laying paper on the floor beforehand The proper disposal of used waste toner containers is required Return the old waste toner container to our Customer Support Center The use of waste toner containers not recommended by Fuji Xerox may degrade image quality and performance Use only waste toner containers recommended by Fuji Xe...

Page 81: ...artridge slowly while holding its left side with one hand 3 Prepare a new waste toner container out of a box 4 While holding the left side of the waste toner container push the bottle in until it clicks 5 Insert the used waste toner container into the supplied plastic bag and then seal it firmly with the zipper Waste Toner Container ...

Page 82: ...ng connection just under the drum cartridges R1 R2 R3 and R4 Important Do not remove the cleaning bar from the housing Note Slide out the cleaning bar until you see 10 Slowly slide the cleaning bar back into place Note Clean the four LED printheads R1 to R4 by sliding the cleaning bar back and forth for two or three times respectively WARNING Never throw a waste toner bottle into an open flame Ton...

Page 83: ...ot closed completely a message appears and the machine will remain paused Replacing Drum Cartridges R1 R2 R3 or R4 for Customers Having a Spot Maintenance Contract The machine displays the following messages when a drum cartridge R1 R2 R3 or R4 needs to be replaced When the message is displayed contact our Customer Support Center If you have a spot maintenance contract follow the instructions desc...

Page 84: ...0 pages ApeosPort V C4476 DocuCentre V C4476 Approx 5 000 pages ApeosPort V C3376 DocuCentre V C3376 Approx 3 000 pages ApeosPort V C3374 DocuCentre V C3374 Approx 3 000 pages ApeosPort V C2276 DocuCentre V C2276 Black Approx 4 000 pages Other than Black Approx 3 000 pages You do not need to replace the Drum Cartridge immediately Order the Drum Cartridge displayed on the screen Drum Cartridge need...

Page 85: ... machine is not operating and open the front cover 2 Rotate the release lever of the drum cartridge cover counterclockwise 3 Lower the cover Note The drum cartridge is unlocked 4 Grasp the handle of the drum cartridge R1 R2 R3 or R4 indicated in the message and gently slide out the cartridge Important When removing the drum cartridge be careful not to drop it on the floor Note The illustrations in...

Page 86: ...ith protective cover in the holes on the machine Note Insert the two points as shown in the illustration on the right 8 Pull out the black paper while holding the protective cover with one hand While doing so keep the two points inserted in the holes 9 Grasp the tab on top of the cartridge and slide it toward the machine while holding the protective cover with one hand 10 Slide the tab until it st...

Page 87: ...o the original position Note Push the cover until it clicks into place 16 Rotate the release lever clockwise to lock the cover 17 Close the front cover Note If the front cover is not closed completely a message appears and the machine will remain paused Replacing Staple Cartridge for Finisher A1 When the Finisher A1 optional is installed and the staple cartridge needs to be replaced a message appe...

Page 88: ... the finisher 3 After you pull out the staple cartridge check inside of the finisher for any remaining staples 4 Pinch both sides of the empty staple case with your fingers 1 and remove the staple case from the cartridge 2 5 Insert the front side of the new staple case into the staple cartridge 1 and then push the rear side into the cartridge 2 ...

Page 89: ... this message appears load a new staple case into the staple cartridge Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance Use only staple cartridges recommended by Fuji Xerox Note To order a staple cartridge contact our Customer Support Center 1 Make sure that the machine is not operating and open the finisher front door 2 With grasping the han...

Page 90: ...ge appears load a new staple case into the staple cartridge Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance Use only staple cartridges recommended by Fuji Xerox Note If the staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the staple cartridge again The 50 sheets staple cartri...

Page 91: ...cartridge holder pull the holder to the right towards you 3 With grasping the orange lever pull out the staple cartridge Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher When the C3 Finisher Staple Unit 65 Sheets is installed pull down the orange lever and pull out the staple cartridge 4 Pinch both sides of the empty staple case with...

Page 92: ...Maker Unit for Finisher B1 When the Booklet Maker Unit for Finisher B1 optional is installed and the booklet staple cartridges need to be replaced a message appears on the touch screen When this message appears replace the booklet staple cartridges with new ones Important The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and performance Use only booklet staple ...

Page 93: ...ooklet Staple Cartridge R2 For the Booklet Staple Cartridge R3 R3 is displayed Important The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and performance Use only booklet staple cartridges recommended by Fuji Xerox Note If the booklet staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the booklet...

Page 94: ...nd left sides of the booklet staple cartridge 1 and open the cover 2 5 Pinch the right and left sides of the empty staple case 1 and pull out the empty staple case from the staple cartridge 2 Important The staple case cannot be removed when the staples are remained in the staple case Forcibly removing the staple case may cause machine malfunction 6 Insert the new staple case 1 and push the rear si...

Page 95: ...emain paused Emptying the Hole Punch Waste Container for Finisher B1 When the Finisher B1 optional is installed and the hole punch waste container becomes full a message appears on the touch screen When the message appears empty the hole punch waste container as instructed Make sure to discard all paper chads when emptying the hole punch waste container Not doing so will cause the container to fil...

Page 96: ...aused Emptying the Hole Punch Waste Container for C3 Finisher or C3 Finisher with Booklet Maker When the C3 Finisher optional or the C3 Finisher with Booklet Maker optional is installed and the hole punch waste container becomes full a message appears on the touch screen When the message appears empty the hole punch waste container as instructed Important Empty the hole punch waste container when ...

Page 97: ...ntainer press the Machine Status button and check the current status for the punch waste container even when the control panel is lit 1 Make sure that the machine is not operating and open the finisher front door 2 Pull out the hole punch waste container R4 3 Empty the container 4 Insert the emptied hole punch waste container into its original position until it stops 5 Close the finisher front doo...

Page 98: ...upport Center Product Name Stamp Replacement Kit Product Code F451 1 Pull up the knob on the document feeder top cover and open the document feeder top cover completely 2 Pull up the lever to open the inner cover 3 Stick the supplied pin into the old stamp cartridge and pull it straight out of the machine Note If only the sponge part of the stamp cartridge is removed make sure of removing the bott...

Page 99: ... contract Before using consumables carefully read instructions and precautions on their packages Note We recommend always keeping spare consumables periodic replacement parts in stock To order consumables contact our Customer Support Center Product Name Stamp Replacement Kit Product Code F451 1 Lift the document feeder gently and open the Side 2 scanner 2 Stick the supplied pin into the old stamp ...

Page 100: ...he dirt easily gently wipe the machine with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning the Interior LED Printheads The following describes how to clean the interior LED printheads of the machine Normally clean the LED printheads when you replace the waste toner container However if you have image quality problems such as w...

Page 101: ...lide out the cleaning bar housed within the LED printhead until it stops The cleaning bars are located in the cleaning connection just under the drum cartridges R1 R2 R3 and R4 Note Slide out the cleaning bar until you see Important Do not remove the cleaning bar from the housing 5 Slowly slide the cleaning bar back into place Note Clean the four LED printheads R1 to R4 by sliding the cleaning bar...

Page 102: ... LCD area Do not use any volatile liquids on the machine such as benzene and paint thinner or insect repellent as these may discolor deform or crack the machine exterior Cleaning the touch screen with an excessive force may cause the screen to be damaged Wipe the screen gently Cleaning the Document Cover and Document Glass for Duplex Automatic Document Feeder B1 C If the document cover and documen...

Page 103: ...d Document Glass for Duplex Automatic Document Feeder B1 PC If the document cover and document glass become soiled smudges may appear on copies faxes or scanned documents and the machine may not properly detect document sizes To ensure clean copies at all times clean the document cover and the document glass about once a month with the cloth provided in the document feeder as shown in the illustra...

Page 104: ...ne to malfunction or damage documents during copying faxing or scanning 1 Wipe the white chute with a soft cloth moistened with water to remove any dirt and then wipe it with a soft dry cloth Important Do not press the film with an excessive force as it can be easily damaged Do not use cleaning agents other than water or neutral detergent Note If you cannot remove dirt easily gently wipe the white...

Page 105: ...t feeder gently and open the Side 2 scanner 2 Wipe the white chute with the provided cloth Note If you cannot remove dirt easily gently wipe the white chute with a soft cloth moistened with a small amount of neutral detergent Important Do not press the film with an excessive force as it can be easily damaged Do not use cleaning agents other than water or neutral detergent 3 Wipe the Side 1 constan...

Page 106: ...the document feeder top cover completely Note When you fully open the cover it enters a fixed position Open the cover gently 2 While turning the rollers wipe them with a soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Use a cloth firmly wrung to prevent water drops from falling into the machine If water gets into the machine it may cause t...

Page 107: ...CL print drivers Calibrates the screen when Gradation is selected for Screen in the Advanced tab except when High Resolution is selected for Image Quality Calibrates the screen when Print Page Mode is selected in the Advanced tab except when High Resolution is selected for Image Quality For PostScript print drivers Calibrates the screen when High Speed of Image Quality and Auto Screening or Finene...

Page 108: ...ed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Im...

Page 109: ... the left side of the document glass and load the chart facing down on the document glass Note Place the Calibration Chart on the document glass 6 Place at least five sheets of white paper on the Calibration Chart to cover the Chart and close the document cover 7 Select Start The message Calibration in progress Copy Job 2 appears and the machine automatically calibrates the colors It takes about 1...

Page 110: ...th the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Sele...

Page 111: ...rints a chart for 2 Sided Color Scanning Calibration 9 Align the magenta patch squares printed at the top and bottom of the Chart for 2 Sided Color Scanning Calibration of the printed Chart for 2 Sided Color Scanning Calibration against the left side of the document feeder and load the chart facing down on the duplex automatic document feeder 10 Select Start The message Scanning chart and performi...

Page 112: ...ote If Print Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Services Home screen For more information on Reports refer to Reports P 173 If you want to print Billing Data List or Auditron Report Fax Jobs insert a card to the machine before instructing print 3 Select a report or list to print and then press the Start bu...

Page 113: ...ion on thePrivate Charge Printfeature refer to 11 Job Status PrintingandDeleting Stored Jobs and 12 Computer Operations Print in the User Guide For more information on how to set the period of time save jobs refer to Stored File Settings P 282 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter Wh...

Page 114: ...information on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The following data can be backed up on the computer Address Book Folder except for document files User account list Job Flow Stored Programming Job log Error log Auditron log Other information such as...

Page 115: ...4 Machine Status This chapter describes the features for checking the machine status Overview of Machine Status 116 Machine Information 117 Faults 132 Supplies 133 Billing Information 134 ...

Page 116: ... overwriting status You can also change or set print modes and check the number of pages printed per meter or per user You can also print various reports lists to check the job history settings and registered information For more information refer to Machine Information P 117 Faults You can check the information on errors that occurred on the machine For more information refer to Faults P 132 Supp...

Page 117: ...ayed you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 Check the general information Website Tells you whom to contact when making inquiries about maintenance and operation Machine Serial Number Indicates the serial number of the machine Current System Software Indicates...

Page 118: ...be displayed For information on how to drag or flick refer to 2 Product Overview Touch Screen in the User Guide Software Version Screen You can check the software version 1 Select Software Version 2 Check the software versions Paper Tray Status You can check the paper trays set on the machine On the screen you can check the following items Status Full Amount of paper remaining Paper Size Paper Typ...

Page 119: ...ld Jobs check box prints each related job on each line Deselecting this check box prints the multiple related jobs such as job flow jobs on one line You can also set up the machine to automatically print a Job History Report every 50 jobs For information on the auto print of a job history report refer to Reports P 173 When you set the machine to print a job history report automatically the machine...

Page 120: ...tton and then select Machine Information Print Reports Copy Reports 2 Select Configuration Report 3 Press the Start button Configuration Report You can check the hardware configuration network information and print and copy settings of the machine Note The contents of Configuration Report are identical whether it is printed from Copy Reports Printer Reports Scan Reports or Fax Reports Printer Repo...

Page 121: ...ers need to have the environment to connect to the Internet The communication fee shall be borne by you PostScript Logical Printers List Prints the list of logical printers created in PostScript You canconfigure the setting forPostScriptlogical printersusing CentreWare InternetServices Formore information refer to the help of CentreWare Internet Services Important To display the online help for Ce...

Page 122: ...display the Scan Reports screen select the Machine Status button and then select Machine Information Print Reports Scan Reports 2 Select a list to print 3 Press the Start button Reports You can print the Configuration Report Scan Fax Configuration Report and Domain Filter List Select a list to print and then press the Start button Configuration Report You can check the hardware configuration netwo...

Page 123: ...ress numbers to print 3 Press the Start button Fax Reports 1 Select Fax Reports Note To display the Fax Reports screen select the Machine Status button and then select Machine Information Print Reports Fax Report 2 Select a list to print 3 Press the Start button Reports You can print the Configuration Report Scan Fax Configuration Report Folder Selector List Inbound Fax Spam List Domain Filter Lis...

Page 124: ... how to register speed dial and fax group recipients refer to Add Address Book Entry P 302 and Create Fax Group Recipients P 310 Selecting Address Book displays the screen for specifying a range of address numbers Select a range of numbers and then press the Start button Fax Group Recipients You can print the list of settings for Fax Group Recipients Select All You can print the lists of settings ...

Page 125: ...leep mode and power off time by minutes on the Job Counter Report Note Job Counter Report appears when the Tools button is displayed on the Services Home screen 1 Select Job Counter Report Note To display the Job Counter Report screen select the Machine Status button and then select Machine Information Print Reports Job Counter Report 2 Select Job Counter Report 3 Press the Start button Auditron R...

Page 126: ...312 1 Select Auditron Reports Note To display the Auditron Reports screen select the Machine Status button and then select Machine Information Print Reports Auditron Reports 2 Select an auditron report to print 3 Select a range of user numbers to print Note Selecting Select All selects all users 4 Press the Start button Auditron Report Copy Jobs You can check the total number of pages copied and p...

Page 127: ...ed The report is automatically printed when a transmission of scanned data to a computer on a network or a transmission of scanned data by e mail fails When a fax the IP Fax SIP or the Internet Fax transmission fails this report is also printed You can check a thumbnail of the scanned data and its transmission result You can set not to print out the Transmission Report Undelivered automatically Fo...

Page 128: ...tically refer to Scan File Transfer Report Fax Server P 175 Job Flow Error Report ApeosPort Series Models Only This report notifies job flow errors The date and time of the error occurred and the error codes are printed You can set not to print out the Job Flow Error Report automatically For information on setting whether to print the report automatically refer to Job Flow Error Report ApeosPort S...

Page 129: ... in memory 1 Select Retrieve Programming 2 Select the memory number to use Factory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in the memory Programming You can check or change the value set for the print mode item number Forthe itemnumbersthatcanbeconfigured ineachmode menu referto ESC P KEmulationSettings P 682 PDFDirect Print Settings P 695 PCL ...

Page 130: ... Select this to delete a programming Important Deleted numbers cannot be restored 3 Select the memory number to store or to delete Default Programming You can start the machine using the settings stored in memory as default settings 1 Select Default Programming 2 Select Factory Defaults or Custom Settings Factory Defaults You can use the factory default settings Custom Settings Displays the number...

Page 131: ...faxes automatically For information on auto receive and manual receive refer to 4 Fax Receiving Faxes in the User Guide 1 Press the Machine Status button 2 Select Fax Receiving Mode 3 Select a fax receiving mode Manual Receive The machine manually receives faxes from a remote machine This mode is convenient to confirm the sender or use an external telephone before receiving faxes Auto Receive The ...

Page 132: ...tegory The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access Error History Report under Machine Information Print Reports Job Status Activity Report If Print Reports Button under Reports is set to Disabled the Error History Report button does not appear ...

Page 133: ...776 C6676 C5576 C4476 C3376 C3374 C2276 DocuCentre V C7776 C6676 C5576 C4476 C3376 C3374 C2276 the status displayed may differ from the actual remaining amount When replacing toner cartridges we recommend that you use new ones Note Pressing a supply name displays a screen about the status of the supply Staple Cartridge Displays when C3 Finisher is installed Hole Punch Waste Container Displays when...

Page 134: ...ore information on EP system refer to EP System P 770 Serial Number Displays the serial number of the machine Color Impressions Displays the total number of pages copied and printed in full color Black Impressions Displays the total number of pages copied and printed in black and white and pages faxed 1 Color Large Impressions Displays the total number of pages printed in large size full color 2 T...

Page 135: ...Log In Out button To check the billing meter of a currently authenticated user ID 1 Enter the user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a password is required select Next and enter the user s passcode and select Enter 2 Press the Machine Status button Area of Paper Output Color Meter for Counting Number of Counts Smaller than 279 x 400 mm 0 1116 ...

Page 136: ...fault user ID is 11111 The default passcode is x admin 2 Press the Machine Status button 2 Select the Billing Information tab 3 Select User Account Billing Information 4 Select a meter to check Note The meters are displayed only for the features set to Enable Accounting in the Auditron mode Meter Copy Jobs Displays the number of pages copied Meter Scan Jobs Displays the number of pages scanned Met...

Page 137: ...stem Settings Procedure 138 Tools Menu List 142 Common Service Settings 157 Copy Service Settings 203 Connectivity Network Setup 213 Print Service Settings 243 Scan Service Settings 250 Fax Service Settings 259 E mail Internet Fax Service Settings 274 Address Book Settings 277 Folder Service Settings 278 Job Flow Service Settings ApeosPort Series Models Only 280 Media Print Service Settings 281 St...

Page 138: ...ter the System Administration mode enter the system administrator s user ID If Passcode Entry for Control Panel Login is set to On under Tools Authentication Security Settings Authentication Passcode Policy you need to enter the passcode We recommend that you change the system administrator s user ID and passcode immediately after installing the machine For more information on how to change the pa...

Page 139: ...formation refer to Common Service Settings P 157 Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For more information refer to Copy Service Settings P 203 Connectivity Network Setup Allows you to configure the network related settings such as ports and protocols For more information refer to Connect...

Page 140: ...int Service Settings Allows you to configure the settings relating to Media Print Text and Photo For more information refer to Media Print Service Settings P 281 Stored File Settings Allows you to set how to delete files in a folder and print files stored in the machine For more information refer to Stored File Settings P 282 Web Applications Service Setup ApeosPort Series Models Only Allows you t...

Page 141: ...n the Tools screen a message may be displayed Follow the message and reboot the machine After the machine reboots it exits from the System Administration mode and the Log In Out button is unlit When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Step 6 Exiting System Administration Mode 1 Press...

Page 142: ... P 158 Time Zone P 159 Daylight Savings P 159 Print On Demand Duration P 159 Power Saver Settings P 159 Power Saver Timers P 160 Enter Power Saver after Printing Ends P 160 Power Saver Deactivation P 160 Scheduled Power Off P 160 Smart WelcomEyes P 161 Audio Tones P 161 Control Panel Select Tone P 161 Control Panel Alert Tone P 161 Base Tone P 161 Machine Ready Tone P 161 Job Complete Tone 1 2 P 1...

Page 143: ...y Warning P 167 Global IP Address Security Warning P 167 Paper Tray Settings P 167 Custom Paper Name Color P 167 Paper Tray Attributes P 167 Customize Paper Supply Screen P 168 Paper Tray Attributes on Setup Screen P 168 Paper Tray Attributes During Loading P 169 Paper Tray Priority P 169 Paper Type Priority P 169 Tray 5 Paper Size Defaults P 169 Auto Tray Switching Control P 170 Image Quality P 1...

Page 144: ...termark Print Stored File P 180 Force Watermark Media Print P 180 Custom Watermark 1 to 3 P 180 Print this Sample List P 180 Secure Watermark P 180 Secure Watermark Control P 181 Digital Codes Settings P 181 Force Secure Watermark P 181 Secure Watermark Defaults P 182 Secure Watermark Effect P 182 Force Annotation P 183 Apply Layout Template to Copy Print Jobs P 183 Delete Layout Template P 184 Cr...

Page 145: ...ntial Data P 199 Service Rep Restricted Operation P 200 Software Download P 200 Check Document Guides Position P 201 Document Feeder Quiet Mode P 201 Drum Cartridge Conservation Mode P 201 Restrict Recipient Selection Method P 201 Restrict User to Edit Address Book P 201 Auto Validation of Speed Dial Entry P 201 Data Indicator P 201 Copy Tab Features Allocation P 203 Preset Buttons P 204 Paper Sup...

Page 146: ...ding Edge Erase P 207 Edge Erase 2 Sided Original Side 2 P 207 Image Shift Side 1 P 207 Image Shift Side 2 P 207 Image Rotation P 208 Image Rotation Rotation Direction P 208 Original Orientation P 208 Pages per Side P 208 Copy Output P 208 Uncollated Default Separator Tray P 208 Output Destination P 208 Output Destination Simple Copy P 208 Sample Job P 208 Annotations Stored Comment P 208 Annotati...

Page 147: ...osition Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 211 Page Number Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 211 Bates Stamp Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 211 Quantity Display P 212 Maximum Number of Sets P 212 Original Size Defaults P 212 Reduce Enlarge Presets P 212 Custom Color...

Page 148: ... 225 HTTPS Proxy Server Authentication P 225 HTTPS Proxy Server Login Name P 225 HTTPS Proxy Server Password P 225 HTTP Proxy Server Name P 225 HTTP Proxy Server Port Number P 226 HTTP Proxy Server Authentication P 226 HTTP Proxy Server Login Name P 226 HTTP Proxy Server Password P 226 SIP Settings P 226 SIP User ID Sign in Name P 226 SIP Transport Protocol P 226 Enable SIP Server P 226 SIP Server...

Page 149: ...RT IV ESC P 201H Form Memory P 243 HP GL 2 Auto Layout Memory P 243 Job Ticket Memory P 244 Receiving Buffer Parallel P 244 Receiving Buffer USB P 244 Receiving Buffer LPD P 244 Receiving Buffer IPP P 244 Receiving Buffer Port 9100 P 244 Delete Form P 245 Register Google Cloud Print P 245 Other Settings P 245 Print Area P 245 Substitute Tray P 245 Paper Type Mismatch P 246 Unregistered Forms P 246...

Page 150: ...le Text Compression P 253 Microsoft Office Format Settings P 254 Scan to PC Defaults P 254 Transfer Protocol P 254 Login Credential to Access Destination P 254 User Name for FTP Scan P 254 Original Size Defaults P 254 Output Size Defaults P 255 Reduce Enlarge Presets P 255 Other Settings P 255 Memory Full Procedure P 255 Maximum Stored Pages P 255 Saturation P 256 Background Suppression Level P 25...

Page 151: ...s Auto Delete P 263 Rotate 90 degrees P 263 G3 Sender ID Fax P 263 G3 Sender ID IP Fax SIP P 263 Save Undelivered Faxes P 263 Save Deleted Faxes P 263 Saved Faxes Auto Delete P 263 Transmission Interval P 263 Batch Send P 263 Manual Send Receive Default P 264 Fax Receiving Mode P 264 Border Limit P 264 Auto Reduce On Receipt P 264 Receiving Paper Size P 264 2 Pages Up On Receipt P 264 2 Sided Prin...

Page 152: ...ination P 272 Fax Transfer from Address Book P 272 Transmission Header Text Fax Transfer P 273 Fax Transfer Maximum Data Size P 273 E mail Control P 274 Maximum Address Entries P 274 Incoming E mail Print Options P 274 Print Error Notification E mail P 274 Response to Read Receipts P 274 Read Receipts P 275 Print Delivery Confirmation Mail P 275 Split Send Method P 275 Maximum Data Size per E mail...

Page 153: ...tion P 280 Media Print Service Settings P 281 Text Paper Supply Button 2 to 5 P 281 Photos Paper Supply Button 1 to 5 P 281 Stored File Settings P 282 Expiration Date for Files in Folder P 282 Stored Job Expiration Date P 282 Display Details of Stored Print Job List P 283 Preview Generation P 283 Duration for Preview Generation P 283 Display Default of Stored Print Job List P 283 Print Job Confirm...

Page 154: ... 292 Delete Files After Retrieval P 292 Delete Expired Files P 292 Link Job Flow Sheet to Folder P 293 When the Delete Folder Button is Selected P 293 Stored Programming P 293 Create Job Flow Sheet P 293 Restrictions on Using Job Flow P 294 Create New Job Flow Sheet P 295 Name P 296 Description P 296 Keyword P 296 Send as Fax P 296 Send as IP Fax SIP P 297 Send as Internet Fax P 297 Send as E mail...

Page 155: ...ate P 307 Resolution P 307 Cover Page P 307 Maximum Image Size P 308 Delay Start P 308 Remote Folder P 308 F Code P 308 Relay Broadcast P 308 Billing Day Time Billing Night Time Billing Midnight P 309 Internet Fax Profile P 309 When the Delete Entry Button is Selected P 310 Create Fax Group Recipients P 310 Add Fax Comment P 311 Paper Tray Attributes P 311 Create View User Accounts P 312 User ID P...

Page 156: ...P 320 Track Print Jobs P 320 Track Scan Fax Jobs P 320 Interrupt Mode P 320 Job with Insufficient Credit P 320 Charge Print Jobs P 320 Track with Cumulative Device P 320 Scan Ahead for Copy Job P 320 System Administrator Settings P 322 System Administrator s Login ID P 322 System Administrator s Passcode P 322 Authentication P 323 Login Type P 323 Access Control P 324 Create View User Accounts P 3...

Page 157: ... Plug in Settings 187 Other Settings 188 1 On the Tools screen select System Settings Common Service Settings For information on how to display the Tools screen refer to System Settings Procedure P 138 2 Select an item to set or change Machine Clock Timers You can set the machine clock or the time intervals of the machine to reset settings Date Set the date in the system clock of the machine The d...

Page 158: ... 900 seconds in 1 second increments When you select Off the settings are not reset automatically Note When Off is selected the machine will cancel the standby status and begin processing a document after one minute has elapsed in anticipation of a job command The timer does not start counting until the operator leaves the detectable area of Smart WelcomEyes Auto Job Release Specify the time lapsed...

Page 159: ...ures is displayed as Not Assigned Time Zone Set the time difference from GMT between 12 and 12 hours Note GMT stands for Greenwich Mean Time Daylight Savings You can set daylight saving time During daylight saving time period the machine moves the clock forward by one hour Select from Adjust Off Adjust by Day Month Time and Adjust by Month Week Day of Week Time If you select Adjust by Day Month Ti...

Page 160: ...wer Mode time The machine enters Sleep mode without entering Low Power mode when the From Last Operation to Low Power Mode time is same as the From Last Operation to Sleep Mode time The timer does not start counting until the operator leaves the detectable area of Smart WelcomEyes The Access Lamp lights up while the machine detects human presence Enter Power Saver after Printing Ends Set when to e...

Page 161: ...the volume to be sounded when a button that cannot be selected is selected or an error occurs You can select from Soft Normal and Loud To disable the sound select Off Base Tone Set the volume for the base tone of the toggle button which changes setting each time it is pressed The machine plays this sound when it exits the Interrupt mode You can select from Soft Normal and Loud To disable the sound...

Page 162: ...ne Set the volume to be sounded while a stored program is being registered You can select from Soft Normal and Loud This tone cannot be disabled Stored Programming Complete Tone Set the volume to be sounded when the call of a stored programming registered is completed You can select from Soft Normal and Loud To disable the sound select Off Line Monitor Volume When sending a fax you can relay the s...

Page 163: ...and 2 Type 2 Assigns the one touch buttons 1 to 60 to the address numbers 0001 to 0060 and buttons 61 to 70 M01 and M02 to the stored programming jobs 1 and 12 Note Type 1 is selected by factory default Services Home Set the layout of service buttons that appear on the Services Home screen For more information on how to set the buttons refer to Customizing the Button Layout P 31 Services Home Addi...

Page 164: ...ils Select from Confirmation Not Required Always Reconfirm Recipient and Reconfirm if Multiple Recipients Reconfirm Fax Internet Fax Recipient Set whether or not to display a screen to confirm fax Internet fax recipients when sending faxes Internet faxes First Tab Reconfirm Recipients Select from Off Always Reconfirm Recipient and Reconfirm if Multiple Recipients Start Job at Other Tabs Select fro...

Page 165: ...rted all the time the screen is not switched to the selected screen even when a medium is inserted into the slot of the Memory Card Reader Display Consumables Screen Allows you to select whether or not to display the consumables status when a replacement is required Off Does not display the consumables status screen When power is switched on Displays the consumables status screen at startup When A...

Page 166: ...h pages O Tap the previous next previewed images to switch pages O O Tap to switch whether to display the page switching buttons or the thumbnail bar O Double tap to move to enlarged view O Enlarged View Flick the enlarged image to move the position to be displayed O Drag the enlarged image to move the position to be displayed O O Drag the slider to enlarge reduce the image size O O Double tap to ...

Page 167: ...he Internet The communication fee shall be borne by you Global IP Address Security Warning Set whether or not to display the security warning screen when the Global IP Address is used and Login Type is set to No Login Required The warning screen is displayed when entering the System Administration mode on the control panel or on the CentreWare Internet Services Select Do Not Display Warning Screen...

Page 168: ...140 and 297 mm in 1 mm increments For Tray 2 set the X width direction between 182 to 457 mm and the Y length direction between 140 to 320 mm in 1 mm increments For Trays 3 and 4 you can load standard size paper only For Tray 6 HCF B1 optional you can load standard size paper only Select Auto Detect to use the standard size paper For more information refer to Supported Paper P 48 Paper Color Set t...

Page 169: ...ed paper Plain Reload paper Heavyweight HW paper Gloss paper Heavyweight HW A paper Heavyweight HW B paper Heavyweight HW C paper Heavyweight HW S paper and Custom Paper 1 to 5 The paper type setting is prioritized over the paper tray priority settings If however different paper types appear in the same priority sequence the paper is determined by paper tray priority sequence The tray containing p...

Page 170: ...paper custom paper 1 to 5 and punched paper When copying or printing a document the machine controls the image quality according to the type of paper set in Image Quality and the image quality processing method specified for that type of paper The following table shows available settings For information about paper characteristics and notes refer to Loadable Quantity and Weight P 45 Setting values...

Page 171: ... select this value Extra Heavyweight X HW A 170 256 gsm The image quality is suitable for the bond paper eco friendly paper which is made of 100 of farmed trees postcards and envelopes Paper having ream weight of 170 256 gsm Extra Heavyweight X HW B 170 256 gsm The image quality is suitable for the heavyweight paper equivalent to name cards Extra Heavyweight X HW C 170 256 gsm The image quality is...

Page 172: ...cting High Speed copies a document without reducing the processing speed Selecting High Quality creates a near quality reproduction of the document Note Selecting High Quality may reduce the copy speed Background Suppression Color Copy Set the method of background suppression to be used when making color copies Background suppression is the function to detect the density of colors and suppress the...

Page 173: ... For more information about screen type refer to Executing Calibration P 107 Paper Supply Select a tray Target Select from Copy Print Jobs Copy Jobs Only Print Jobs Only and None Adjust Color Registration You can adjust color registration if colors are misaligned in outputs Selecting Start starts color registration Important Do not execute color registration continuously Doing so may impair the pe...

Page 174: ...rt refer to Activity Report P 766 For information on how to print an Activity Report manually refer to Job Status Activity Report P 119 Transmission Report Job Undelivered Select whether or not to automatically print a Transmission Report Job Undelivered Transmission Report Job Deleted Select whether or not to automatically print a Transmission Report Job Deleted for a cancelled document Folder Re...

Page 175: ... a report on one side of the paper or both sides when printing a report list Activity Report Recipient Select how the information on recipients is shown when printing an Activity Report the first 40 characters or the last 40 characters Job Flow Error Report ApeosPort Series Models Only Select whether or not to automatically print a Job Flow Error Report Maintenance You can initialize or delete dat...

Page 176: ...presentative use For more information contact our Customer Support Center Power on Self Test Set whether or not to perform self test when the machine is turned on and started up If any abnormal condition such as intentional program modification is found during the program diagnosis the machine stops starting up and records the information in the audit log Note The information may not be recorded i...

Page 177: ... toner image does not transfer to the paper properly For more information refer to Adjust Image Transfer P 675 Software Upgrade When EP system via the Internet is used this feature is used to upgrade the software for EP system when the version upgrade is required You can specify when to start the software upgrade Important After the downloading is finished the machine automatically restarts and up...

Page 178: ...er Support Center by pressing EP Diagnosis when the machine is connected to the EP system Print Diagnostic Chart Prints the diagnostic chart Select the paper and select Print Note The following paper sizes can be used as a diagnostic chart A3 SEF 11 x 17 Ledger SEF A4 LEF 8 5 x 11 Letter LEF Scan Chart with Document Feeder Scans the sample chart using the document feeder Set the sample chart with ...

Page 179: ...lower and Fan Font Color Select the text density of the Watermark You can select from Black Magenta and Cyan Note The hidden text color in fax transmission is black regardless of the font color Density Select the text density of the Watermark You can select from Lighten Normal and Darken Watermark Background Contrast Set a contrast level for text and background for the Watermark You can select a l...

Page 180: ...t be printed depending on the Login mode configuration Custom Watermark 1 to 3 Register text to be printed as the Watermark You can enter up to 32 single byte characters The registered text is displayed at Default Watermark For information about how to enter characters refer to Entering Text P 41 Print this Sample List Prints hidden text samples of various densities Select Watermark Background Con...

Page 181: ...quired For information on how to operate PaperSecurity Analyzer refer to the manual provided with the application To set no password leave the password blank and select Save Custom Digital Watermark Specify a digital code string to embed in a document You can enter up to 32 single byte characters For information about how to enter characters refer to Entering Text P 41 Force Secure Watermark You c...

Page 182: ...hibited Copy Duplicate and the strings registered on Custom Secure Watermark 1 to 3 Background Pattern Set the background pattern of a hidden text to use for the Secure Watermark feature You can select from nine patterns None Wave Circle Stripe Chain Beam Rhombic Sunflower and Fan Font Color Specify a hidden text color used for the Secure Watermark feature You can select from Black and Magenta Not...

Page 183: ...istered on Create Text String 1 is printed as watermark at an angle in the center of paper The following items are printed at the bottom right for Preset 3 or bottom left for Preset 4 of paper User ID and date and time Note Some items may not be printed depending on the job type and performance conditions Force annotation is not printed on blank paper generated by the machine When the Force Annota...

Page 184: ...at service the document was processed This prevents leakage of confidential information Note You can authorize a user to temporarily cancel force watermark printing For more information refer to User Roles and Authorization Groups P 430 If a layout template is specified in Apply Layout Template to Copy Print Jobs under Force Annotation UUIDs are overlapped with the text on the layout template For ...

Page 185: ...teed the image logs are securely created and or transferred Only the jobs performed after the start of the Image Log Control feature will be covered by the Image Log Control feature Because the images to be controlled are created based on the input images the images will not always be the same as the output images The following information is added or edited during output thus the images will not ...

Page 186: ... whether or not to create image logs per job type such as copy print scan and fax Image Log Generation Set the image data to manage as an image log One image log file PDF format is created per one job Assurance Level Allows you to select an assurance level which affects whether to surely create an image log from Low or High Note If you select Low image logs may not be created depending on the cond...

Page 187: ...nt server Select from Schedule Transfer At the end of the job At the end of selections At power On and When maximum is reached Notify Job Completion by E mail You can receive the results of jobs performed by an e mail notification Targeted Jobs Select the service whose job result you want to receive by an e mail notification When the target job is already selected Selected is displayed You can sel...

Page 188: ...ay Set the offset function for the Center Tray Lower Select from No Offset Offset per Set and Offset per Job When Offset per Set or Offset per Job is selected the machine slightly shifts the output position per set or per job print job respectively Offset Stacking Right Middle Tray Offsetting means that each set of copies is delivered to the center tray and shifted slightly to separate it from the...

Page 189: ...wing the instruction of the message Or you can cancel the job by pressing the Clear All button When multiple jobs are bypassed a screen that lists the bypassed jobs appears This screen allows you to display the details screen and to delete the jobs When you have specified the time period to disable print jobs the jobs received during the specified time period is not deleted automatically even when...

Page 190: ...O O O X X X O O O O X O X B6 O X X X X O X O X X X X X X B6 X X X X X X X X X X X X O X B5 O X O O X O X O O O O X O X B5 O O X X X X X O O O O O O O B4 O O O O X X X O O O O X O X 5 5 8 5 X X X X X X X X X X X X X X 5 5 8 5 O O X X X O X X X X X X X X 7 25 10 5 X O O O O X O X X X X X X X 8 10 X X X X X X X X X X X X X X 8 10 X X X X X X X X X X X X X X 8 5 11 O O O O X O X X O O O X X X 8 5 11 O...

Page 191: ... X X X X X X Envelope 235x 120 mm X X X X X X X X X X X X X X Envelope 114 x 162 mm X X X X X X X X X X X X X X Envelope 98 x 148 mm X X X X X X X X X X X X X X Envelope 105 x 235 mm X X X X X X X X X X X X X X Commercial 10 envelopes X X X X X O X X X X X X X X Monarch 7 3 4 envelopes X X X X X X X X X X X X X X DL envelopes X X X X X X X X X X X X X X C4 envelopes X X X X X X X X X X X X X X Pap...

Page 192: ...d 6 9 X X X X X X X X X X X X X X O X Available Not available Paper size group AB series 8 13 AB series Loading Position Size Orientation Document glass Document feeder Tray 1 Trays 2 to 4 Trays 3 and 4 When using TTM Tray 5 Tray 6 HCF B1 optional Document glass Document feeder Tray 1 Trays 2 to 4 Trays 3 and 4 When using TTM Tray 5 Tray 6 HCF B1 optional ...

Page 193: ...4 O O O O O O O O O O O O X O A3 O O O O X O X O O O O X X X B6 O X X X X X X O X X X X O X B6 X X X X X O X X X X X X X X B5 O O O O X O X O X O O X O X B5 O O O O O O O O O X X X X X B4 O O O O X O X O O O O X X X 5 5 8 5 X X X X X X X X X X X X X X 5 5 8 5 X X X X X X X O O X X X O X 7 25 10 5 X X X X X X X X O O O O X O 8 10 X X X X X X X X X X X X X X 8 10 X X X X X X X X X X X X X X 8 5 11 X...

Page 194: ... X X X X Envelope 229 x 324 mm X X X X X X X X X X X X X X Envelope 235 x 120 mm X X X X X X X X X X X X X X Envelope 114 x 162 mm X X X X X X X X X X X X X X Envelope 98 x 148 mm X X X X X X X X X X X X X X Envelope 105 x 235 mm X X X X X X X X X X X X X X Commercial 10 envelopes X X X X X X X X X X X X O X Monarch 7 3 4 envelopes X X X X X X X X X X X X X X Paper size group AB series 8 K 16 K AB...

Page 195: ...5 7 X X X X X X X X X X X X X X Postcard 6 9 X X X X X X X X X X X X X X O X Available Not available Paper size group AB series 8 K 16 K AB series 8 13 8 14 Loading Position Size Orientation Document glass Document feeder Tray 1 Trays 2 to 4 Trays 3 and 4 When using TTM Tray 5 Tray 6 HCF B1 optional Document glass Document feeder Tray 1 Trays 2 to 4 Trays 3 and 4 When using TTM Tray 5 Tray 6 HCF B...

Page 196: ... X X A4 O O O O X X X A4 O O O O O X X A3 O O O O X X X B6 O X X X X X X B6 X X X X X X X B5 O X O O X X X B5 O O X X X X X B4 O O O O X X X 5 5 8 5 X O O O X X X 5 5 8 5 O O X X X O X 7 25 10 5 X O O O O X O 8 10 X X X X X X X 8 10 X X X X X X X 8 5 11 O O O O X O X 8 5 11 O O O O O O O 8 5 13 X X O O X O X 8 5 14 X O O O X O X 11 17 O O O O X O X 12 18 X X X O X X X SRA3 X X X X X X X 16 K Taiwa...

Page 197: ... x 229 mm X X X X X X X Envelope 229 x 324 mm X X X X X X X Envelope 235 x 120 mm X X X X X X X Envelope 114 x 162 mm X X X X X X X Envelope 98 x 148 mm X X X X X X X Envelope 105 x 235 mm X X X X X X X Commercial 10 envelopes X X X X X O X Monarch 7 3 4 envelopes X X X X X O X DL envelopes X X X X X X X C4 envelopes X X X X X X X Paper size group Inch series Loading Position Size Orientation Docu...

Page 198: ...tion key Note An optional component is required to use this feature For more information contact our Customer Support Center 1 Select Data Encryption and then Change Settings 2 Select On 3 Select New Encryption Key and enter an encryption key of 1 to 12 single byte characters and then select Save 4 Select Re enter Encryption Key enter the same encryption key and then select Save 5 Select Save C5 e...

Page 199: ... Overwrites is set to 1 Overwrite or 3 Overwrites under Overwrite Hard Disk 1 Select Tools Setup Create Folder to display the Create Folder screen 2 Select the folder and then select Create Delete Create Folder Delete Folder 3 Select Close 4 Press the Machine Status button and confirm that Standby in Overwrite Hard Disk is displayed 5 Enter the system administration mode and change the data encryp...

Page 200: ...trator Rights Changing SNMP v3 Setting When On is set you can set a maintenance passcode of 4 to 12 digits in the Maintenance Passcode screen Entering the passcode is required when our service representative performs maintenance Important When On is set note the followings If you lose the System Administrator s user ID and passcode the items restricted to the service representative cannot be chang...

Page 201: ...board or numeric keypad and permits only transmission to addresses registered on the Address Book Note You can also give users authority to deactivate Restrict Recipient Selection Method For more information refer to User Roles and Authorization Groups P 430 Restrict User to Edit Address Book Specify whether or not to permit local users to add and edit recipients in the Address Book When you selec...

Page 202: ...trolled over the time specified in Auto Clear For more information on Auto Clear refer to Auto Clear P 158 Resume Job Automatically The job is automatically resumed Delete Job Automatically The job is automatically cancelled Resume Delete by User The job is still suspended until you resume the operation ...

Page 203: ...s enables you to avoid extra operations such as selecting tabs 1 Select the number of features displayed on the Copy screen 5 Features The following five features are shown on the screen Output Color Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displayed cannot be changed 7 Features Allows you to set features appearing in the fourth column from the left of the...

Page 204: ... Back Cover is selected for Back Cover under Output Format Covers Transparency Tray Button 1 3 Set the default value of the transparency tray displayed in Transparency Options on the Output Format screen Separator Handout Tray Button 1 3 Set the default value of the separator handout tray displayed in Transparency Options on the Output Format screen Copy Defaults You can set the default settings o...

Page 205: ... More of Output Color in the Copy screen Selecting Color enables you to select a color from six colors Dual Color Target Area Color Set the default value for Target Area Color that appears when Dual Color is selected for More of Output Color in the Copy screen You can select a color from seven preset colors and six custom colors For information about custom colors refer to Custom Colors P 212 Dual...

Page 206: ... Color Balance in the Image Quality screen is set as follows When the density levels of all colors are set to 0 0 0 Color Balance in the Image Quality screen is set to Normal When the same value is set to all levels for each color for example 0 0 0 or 1 1 1 Color Balance in the Image Quality screen is set to Basic Color When the settings other than the ones described above are applied Color Balanc...

Page 207: ...P 661 Edge Erase Right Edge When you copy a document with the document cover open or when you copy a book the edges and center margin of the document may be printed as black shadows This feature allows you to erase such shadows on the right edge Set the default value for the amount of edge erased from the original in the right directions in Edge Erase in the Layout Adjustment screen Set the value ...

Page 208: ...e default value for Output Offset under Copy Output in the Copy and Output Format screens Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Output Destination Simple Copy Set the output destination when you start copying from the Simple Copy screen Note If paper cannot be output to the tray you set the desti...

Page 209: ... Numbers Font Size Set the default value for Font Size under Font Size displayed when Page Numbers is selected for Annotations in the Output Format screen Bates Stamp Number of Digits Set the default value for Number of Digits displayed when Bates Stamp is selected for Annotations in the Output Format screen Bates Stamp Position on Side 1 and Side 2 Set the default value for Position displayed whe...

Page 210: ...nt in 2 sided copying if the size of side 1 and side 2 of a document is different and the machine detects different paper size for sides 1 and 2 Important When the side 1 and side 2 are different sizes and if the side 2 is copied on the sheet on which the side 1 has been printed a part of the image may be missing Copy to new sheet Side 2 is copied as side 1 on a new sheet of paper Copy to Side 2 S...

Page 211: ...ng an original marked with a highlight pen This improves the recognition of the colors of highlight pen Original Type See Through Paper When Text is selected for Original Type in the Image Quality screen set whether to display Text on See Through Paper Annotations Comment Density Set the translucency of the comment printed as annotation You can select a translucency value from Darken Normal and Li...

Page 212: ...Inch Size You can select a size from inch series sizes Others You can select a size from other sizes Custom Size You can enter any size Set the width X from 15 to 432 mm and the height Y from 15 to 297 mm in 1 mm increments Reduce Enlarge Presets Set the magnifications displayed as Preset which are displayed when Proportional is selected under Reduce Enlarge in the Copy screen You can assign any m...

Page 213: ...Settings you can configure the following settings Important For LPD Port9100 HTTP SSL TLS and SIP do not use a number that is the same as a port number of another port For a port that uses HTTP IPP Internet Service HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD do not use a number that is the same as a port number of LPD Port9100 and HTTP SSL TLS Furthermore if any of the above ar...

Page 214: ... of the print driver is in the ASCII format Binary Select this when the output protocol of the print driver is in the BCP format TBCP Select this when the output protocol of the print driver is in the TBCP format Bi directional Communication Specifies whether or not to allow bi directional communications USB Port Status Select Enabled to use a USB interface Print Mode Select the printer language u...

Page 215: ...iod set in Auto Eject Time or select Enabled if you want to use the timeout period of PostScript LPD Port Status Select Enabled to use LPD Port Number Enter a port number for LPD from 1 to 65535 The default value is 515 Important Do not use the numbers assigned to the other ports Maximum Number of Sessions Enter the maximum number of client sessions using LPD You can enter a number from 1 to 10 in...

Page 216: ...AW format for Windows Standard TCP IP port monitor Port Number Enter a port number for Port9100 from 1 to 65535 The default value is 9100 Important Do not use the numbers assigned to the other ports SNMP Port Status Select Enabled to use SNMP when you use any web applications manufactured by Fuji Xerox to control the machine on the network SIP Port Status Select Enabled to use SIP when you use IP ...

Page 217: ...vices users need to have the environment to connect to the Internet The communication fee shall be borne by you UPnP Discovery Port Status Select Enabled to use UPnP Port Number Enter a port number for UPnP communication from 1 to 65535 The default value is 80 Important Do not use a number that is the same as a port number of another port However you can use the same port number for a port that us...

Page 218: ... Port Number Enter a port number for SOAP from 1 to 65535 The default value is 80 Important Do not use a number that is the same as a port number of another port However you can use the same port number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD WebDAV Port Status Select Enabled when you use an application program such as Network...

Page 219: ...two Ethernet interfaces are used specify the names respectively Note This item is displayed only when Secondary Ethernet optional is installed on the machine Ethernet Rated Speed Ethernet 1 Rated Speed Ethernet 2 Rated Speed Set the communication speed for the Ethernet interface Note The title of this setting item differs depending on the Ethernet interface configuration When single Ethernet inter...

Page 220: ...net 2 The applications using any other ports such as Network Scanner Utility 3 may not work with the TCP IP Network Settings Ethernet 2 setting Note We recommend you to specify different IP addresses between TCP IP Network Settings Ethernet 1 and TCP IP Network Settings Ethernet 2 The title of this setting item differs depending on the Ethernet interface configuration When single Ethernet interfac...

Page 221: ...nter the address in the format xxx xxx xxx xxx where xxx is a numeric value from of 0 to 255 Specify a subnet mask using numbers 0 to 9 and periods If you mistyped a character on the screen select Backspace to delete the character IPv4 Gateway Address Enter the gateway address using the keyboard displayed or the numeric keypad when selecting STATIC at IPv4 IP Address Resolution Note Enter the addr...

Page 222: ...Configured IPv6 Address Prefix This setting is configurable when Manually Configured IPv6 Address is set Specify a prefix length from 0 to 128 Manually Configured IPv6 Gateway This setting is configurable when Manually Configured IPv6 Address is set Specify a gateway address Note Enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value IPv6 DNS Serv...

Page 223: ...o start Ping connection test Network Interface Select Ethernet 1 or Ethernet 2 according to the protocol settings Note This item is displayed only when Secondary Ethernet optional is installed on the machine Protocol Select IPv4 or IPv6 according to the protocol settings IP Address or Host Name Enter the IP address or host name of your computer When using IP address enter the IPv4 address or IPv6 ...

Page 224: ...ver Enter addresses not using the proxy server You can specify the addresses by IPv4 address IPv6 address and FQDN You can use wildcards for specifying the addresses HTTP Proxy Server Name Enter the server name or IP address of the HTTP proxy server Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN HTTP Proxy Server Port Number Set the HTTP proxy ...

Page 225: ...ol When Different Proxy for Each Protocol is selected you can configure the HTTPS proxy server and HTTP proxy server respectively When Same Proxy for All Protocols is selected the settings for the HTTPS proxy server are copied to those of the HTTP proxy server HTTPS Proxy Server Name Enter the HTTPS proxy server name or the IP address Up to 255 characters are allowed You can specify the addresses ...

Page 226: ...in name strings SIP Transport Protocol Select the SIP transport protocol from UDP or TCP Note Select UDP when you use a SIP server manufactured by Cisco Systems Inc Enable SIP Server Select whether or not to enable a SIP server SIP Server IP Address Resolution Specify a method for obtaining the IP address for the SIP proxy server and the SIP registrar server Note Even when IP addresses can be reso...

Page 227: ...y Server Port Number Set the primary server port number from 1 to 65535 The default value is 5060 Primary Server Login User Name Enter the login user name of the primary server Up to 31 characters are allowed Primary Server Login Password Enter the login password of the primary server Up to 31 characters are allowed Primary Server Type Select the type of primary server from Standard or Cisco Secon...

Page 228: ...er Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN Secondary Server Port Number Set the secondary server port number from 1 to 65535 The default value is 5060 Secondary Server Login User Name Enter the login user name of the secondary server Up to 31 characters are allowed Secondary Server Login Password Secondary Server Login Password Enter the...

Page 229: ...ator Set the value already specified by the network side If you set other values the priority does not change For most of Cisco routers speech traffic is set to 184 ef If you change the value consult your network administrator The title of this setting item differs depending on the Ethernet interface configuration When single Ethernet interface is used Prioritize IP Packets is displayed When two E...

Page 230: ...n the machine and the SMTP server by sending a test mail to the e mail address specified in Connection Test Selecting Connection Test Print SMTP Comm Report outputs the report that shows the contents of protocol of the SMTP communication transmitted and received by the machine Note For IPv4 enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 255 For IPv6 enter th...

Page 231: ...th searches for Address Book of LDAP Server Directory Service Settings ApeosPort Series Models Only P 232 Authentication System Setup ApeosPort Series Models Only Authentication System Allows you to select the authentication system from Kerberos Windows 2000 Kerberos Solaris LDAP SMB and Authentication Agent After you change the authentication system folders and job flow sheets used with the previ...

Page 232: ... to verify a server certificate LDAP Server Directory Service Settings ApeosPort Series Models Only Configure the directory server authentication method and search attributes and ranges for LDAP authentication and the Address Book search by LDAP You can check the connection to the server by selecting Connection Test Selecting Connection Test LDAP Communication Report outputs the report that shows ...

Page 233: ...to be used for LDAP authentication using User Attribute information registered on the LDAP server Up to 32 characters are allowed Use Added Text String Select whether or not to automatically add text strings in Text String Added to User Name when you enter the authentication information from the control panel Text String Added to User Name Enter text strings for Text String Added to User Name when...

Page 234: ...n password for the user specified in Login Name Up to 32 characters are allowed Search Directory Root Enter a search root character string with up to 255 characters Scope of Search from Root Entry Select the search range from the root entry Root entry only Searches the root level only One level below root entry only Searches from the root level to one level below the root level All levels below ro...

Page 235: ...Number Set a field attribute name that is used as IP fax SIP number information from the user information registered on the LDAP server Up to 32 characters are allowed Attribute Type of E mail Internet Fax Set the Internet fax address attribute type Up to 32 characters are allowed Attribute Type of Custom Items 1 2 and 3 Set the LDAP attribute type of custom items 1 to 3 In addition to Attribute T...

Page 236: ...ry regardless of the SMB server specification method selected for SMB Server Setup Important Use the NetBIOS or Active Directory domain name for the domain name Server Name IP Address Enter the server name or IP address This setting is valid when SMB Server Setup is set to By Domain Server Names IP Address Important Use the NetBIOS computer name or full computer name with DNS suffix for the server...

Page 237: ...communicates in SSL TLS If the verification fails the machine cannot perform communication SSL TLS The machine communicates in SSL TLS Note The Internet Fax Direct P2P feature does not support SMTP SSL TLS communication ThinPrint SSL TLS Communication Select whether or not to enable the SSL TLS communications Device Certificate Client Select a certificate for HTTP SSL TLS communications Verify Rem...

Page 238: ...going encrypted Internet fax for each recipient Digital Signature Outgoing E mail Select whether or not to always add a digital signature to outgoing e mails You can also select the setting in which the machine asks to add a digital signature to the e mail whenever you send Signing Certificate for E mail Attachment Select the certificate to use for attaching a signature to e mails Digital Signatur...

Page 239: ...ture option on the transmission of e mail or fax Note For IKE Authentication Method Preshared Key DH Group and PFS Settings consult your network administrator IKE Authentication Method Set the IKE authentication method Select from Authenticate by Preshared Key or Authenticate by Digital Signature Preshared Key Enter a preshared key This setting is valid when IKE Authentication Method is set to Aut...

Page 240: ...faces are used IEEE 802 1X Settings Ethernet 1 and IEEE 802 1X Settings Ethernet 2 are displayed When any interface names are specified in Ethernet1 Network Name and Ethernet2 Network Name the specified names are displayed instead of Ethernet1 and Ethernet2 of IEEE 802 1X Settings Ethernet 1 and IEEE 802 1X Settings Ethernet 2 respectively IEEE 802 1X Settings Configure the IEEE 802 1X settings IE...

Page 241: ...dministrator URL of OCSP Responder Enter the URL of an OCSP responder when URL as Specified by Administrator has been selected for Send Query to OCSP Responder With Up to 255 characters are allowed OCSP Communication Time Out Specify a time out value for OCSP communication from 5 to 60 seconds in 1 second increments Other Settings You can set the following network related items Protocol to Receive...

Page 242: ...5 Tools 242 Tools 5 Selecting Change Settings allows you to enter the domain name using a keyboard displayed with up to 64 characters ...

Page 243: ...ory area is erased You cannot allocate more memory beyond its memory capacity When you turn the machine on and the size set exceeds the total memory size the system automatically adjusts the memory size Note When a port is set to Disabled the corresponding items to the port do not appear Depending on the amount of data sent from the client increasing the memory capacity may not change the time tak...

Page 244: ...t Specify a value for the dedicated LPD receiving buffer memory capacity from 1024 to 2048 KB in 32 KB increments Spool to Memory Carries out spooling The receiving buffer for spooling uses memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the memory capacity set is not a...

Page 245: ...gs You can configure other settings related to the paper used in the printer Print Area Set whether or not to expand the print area For more information about the printable area refer to Printable Area P 661 Substitute Tray When there is no tray containing the paper size selected by the Auto Paper selection select whether or not to print with paper loaded in another paper tray In the event of usin...

Page 246: ...e setting for the tray and prints the job Note The machine keeps the changed paper type setting after the printing Even if you select the Start button without loading another type of paper in the selected tray the machine considers the paper type has been changed and prints the job Consequently the print quality cannot be guaranteed because the paper type loaded in the paper tray does not match th...

Page 247: ...print driver When user ID set in the print driver is not available Unknown User is printed Banner Sheet You can output a banner sheet to separate different jobs by users not to be mixed the outputs The machine outputs the banner sheet before or after the job A date time user name and file name are printed on the banner sheet Note Even if stapling is selected banner sheets are not stapled When a do...

Page 248: ...omer Support Center PostScript Font Absence Set an action to take when a PostScript font specified in a job is not present Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Cancel Printing Cancels printing Substitute Font and Print Prints using a substitute font Courier is used as the substitute font PostScr...

Page 249: ... processing Job Submission Order Prints jobs in the order of lpr print submission Important This setting is valid only when Receiving Buffer LPD is set to Spool to Hard Disk When any other setting printing is performed in Data Processing Order OCR Font Glyphs 0 x 5C Allows you to select Backslash or Japanese Yen Sign to print 0x5C character when the OCR fonts are used Note This feature does not ap...

Page 250: ...rocedure P 138 2 Select an item to set or change Screen Defaults You can set the items that appear in the First Tab screen The First Tab means the screen displayed when you select the following tabs in the E mail Store to Folder Network Scanning Scan to PC Store Send Link and Store to USB screens The E mail tab of the E mail service The Store to Folder tab of the Store to Folder service The Networ...

Page 251: ... as the defaults can avoid extra operations required during the use of the machine The values set here become valid after the machine turned off and then on For more information on each setting item refer to 5 Scan in the User Guide Color Scanning Set the default value for Color Scanning in the First Tab Original Type Set the default value for Original Type in the First Tab File Format Set the def...

Page 252: ...ion Set the default value for Original Orientation in the Layout Adjustment screen Resolution Set the default value for Resolution in the Layout Adjustment screen You can select from 200 dpi 300 dpi 400 dpi and 600 dpi Mixed Size Originals Set the default value for Mixed Size Originals in the Layout Adjustment screen Edge Erase Set the default value for Edge Erase in the Layout Adjustment screen Y...

Page 253: ...t appear for some models An optional component is required For more information contact our Customer Support Center Language of the Original Set the default language to identify the text on a document Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Searchable Text Compression Set whether or not to compress...

Page 254: ...tials User Name Only Uses only the user name part before of the login credential for the login name The domain part is not used Add Domain Name Uses the full login credential name including the domain name after for the user name Original Size Defaults Set the document size displayed in Original Size in the Layout Adjustment screen You can assign a document size to each of the 17 buttons other tha...

Page 255: ...nt screen You can assign any magnification to the Reduce Enlarge Preset buttons other than 100 Preset Select a ratio from standard magnification ratios Variable You can specify a magnification from 25 to 400 in 1 increments Other Settings You can configure other settings related to the Scan services specifications Memory Full Procedure If there is insufficient hard disk memory while scanning a doc...

Page 256: ...o Folder Network Scanning Scan to PC and MRC High Compression and Specific Color under File Format do not appear For more information on Color Space refer to Color Space P 252 TIFF Format Set the TIFF format for scanned data You can select either TIFF V6 or TTN2 Image Transfer Screen Select whether or not to display a message when the scan of a document completes Disabled Does not display a scan c...

Page 257: ...handle the character orientation to be upright when the machine scans a document with OCR Optical Character Recognition Auto Upright Orientation Handles the character orientation upright regardless of the document orientation According to Original Orientation Handles the character orientation depending on the document orientation Note This feature does not appear for some models An optional compon...

Page 258: ...can specify the value from 1 to 200 MB in 1 MB increments The default value is 200 MB Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or remote authentication is enabled you can set whether or not to add an authentication user name as the Author in the document properties of the PDF document ...

Page 259: ...ols screen refer to System Settings Procedure P 138 2 Select an item to set or change Screen Defaults You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is selected in the Services Home screen Select from Fax Tab or Address Book 1st Tab Features Allocation Set the features that appear on the Fax Interne...

Page 260: ... values specified under this menu By setting frequently used features and values as the defaults you can simplify operations For more information on each setting item refer to 4 Fax in the User Guide Resolution Set the default value for Resolution in the Fax Internet Fax and Layout Adjustment screens Original Type Set the default value for Original Type in the Fax Internet Fax and Layout Adjustmen...

Page 261: ...ort in the Fax Internet Fax Options screen Note You can select Delivery Receipts or Read Receipts in Delivery Confirmation Method For more information on the delivery confirmation method refer to Delivery Confirmation Method P 272 Internet Fax Profile Set the default value for Internet Fax Profile in the Fax Internet Fax Options screen Internet Fax Subject Set the default value for Internet Fax Su...

Page 262: ... fax number SIP user ID Sign in Name phone number or SIP user name for IP fax or e mail address to enter the recipient Re enter Group Recipients Specifies whether you need to re enter group addresses after entering a group address Group Send Disabled No group recipient is allowed Enter Once Only No need to re enter the group recipient Enter Twice Re entering the group recipient is required Broadca...

Page 263: ...nts for IP Fax SIP Save Undelivered Faxes Set whether or not to save a fax document if a fax transmission fails When Yes is selected the Undelivered Faxes button appears on the Secure Print Jobs More tab of the Job Status screen Select this button to send the fax document again For details on Undelivered Faxes refer to 11 Job Status Printing and Deleting Stored Jobs Undelivered Faxes in the User G...

Page 264: ...e Auto Reduce On Receipt When the length of a received fax document exceeds the paper length but is within the page break threshold value select whether or not to automatically reduce the image to fit the page This setting can conveniently be used together with the Border Limit feature If you select No the part of the image beyond the paper length is ignored Receiving Paper Size Set the method of ...

Page 265: ...mode enables the machine to change the processing method for gray part halftone to achieve near photo quality Select either Error Diffusion or Dither Changing this setting also changes the photo gradation mode for Color Scanning Black White Folder Selector by G3 ID Set whether or not to use the Folder Selector by G3 ID feature The Folder Selector by G3 ID feature allows you to classify received do...

Page 266: ...P 158 Delete Job Deletes the data partially stored Run Job Treats the read in data as valid and start scanning the document partially stored Maximum Stored Pages Set the maximum number of pages stored for a fax document You can specify from 1 to 999 pages Mixed Size Originals Scan Mode Set the scan mode when the machine scans documents of various sizes simultaneously with the document feeder If on...

Page 267: ...methods for classifying received documents Folder Selector by Telephone Number G3 ID Folder Selector Setup Note When you enable both features classifying by Folder Selector by Telephone Number G3 ID takes precedence Folder Selector by Telephone Number G3 ID The machine classifies the received documents by sender s telephone number Caller ID G3 ID or recipient s telephone number Dial In and stores ...

Page 268: ...u to register specific telephone number on smaller folder selector numbers to have intended result of the classifying Folder Number Enter a 3 digits folder number with the numeric keypad The documents are stored to the specified folder 4 Edit settings and select Save 5 Repeat step 3 to 4 as necessary 6 Select Save Folder Selector Setup If you set the classification by line type the machine classif...

Page 269: ... from preset ratios Variable You can specify a magnification from 50 to 400 in 1 increments Original Size Defaults You can set the original sizes displayed in Original Size in the Layout Adjustment screen You can assign original sizes to the buttons other than Auto Detect If you frequently use non standard size paper for scanning setting non standard size as the default will save your time to spec...

Page 270: ...hen you want to limit the other parties that can send faxes When the machine password is set only a party that sends the correct machine password by F code is allowed to send or poll Note that this means that faxes cannot be accepted from a fax without the F Code feature Line 1 to 3 Company Logo Register the sender names for lines 1 to 3 The sender name is printed in the Transmission Header Text o...

Page 271: ...ss for the Internet Fax feature Specifying a host name must be followed by FQDN Example local part device domain jp Specifying an IP address must be followed by an IP address with brackets Example local part 192 0 2 1 Profile for Broadcast Job Set the default value for an Internet fax profile when performing an Internet fax broadcast send A profile is specified to restrict attribute information su...

Page 272: ...When an e mail sent from an Internet fax compatible machine to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail header and body of e mails Attachment Basic Headers Message Prints the part of headers From To Subject Date and the contents of e mails When you sele...

Page 273: ...ansmission Header Text start time company logo recipient name G3 ID and number of pages Fax Transfer Maximum Data Size When forwarding a received e mail from Internet fax to fax set the maximum data size No Limit No limit on data size Limit Size Specify a value from 1 to 65535 KB in 1 KB increments If a data size exceeds the specified value the data is deleted ...

Page 274: ... e mail transmission is aborted Important This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail headers and body of e mails When you select Attachment Full...

Page 275: ...lly print transmission result e mails DSN response MDN response Off Does not print transmission result e mails On Transmission result e mails are automatically printed regardless of success or failure of the transmission Print when delivery fails Prints only when the transmission failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Da...

Page 276: ... user retrieves an e mail address Allow to edit From if Search Failed Set whether to protect e mail addresses from being changed under From on the E mail tab when a login user fails to retrieve an e mail address E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or not to automatica...

Page 277: ...set The IP address or Internet address of the directory server primary must be set The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Default Scan Select from Public Entries or Network Entries Note This item can be set when Directory Service is set to Enabled Address Book Default Fax Select from Public Entries or Network Entries Note This ...

Page 278: ...tored Print Jobs Set the orientation of non standard size documents to be stored in a folder Select Portrait or Landscape Even when Portrait is selected a print job whose orientation is not available for the paper tray will be stored in Landscape orientation Print Delete Confirmation Screen Set whether or not to display a confirmation screen for automatically deleting files after printing the file...

Page 279: ...ols 5 Quality File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders Select from Quality Normal File Size Small Quality Higher File Size Larger and Quality Maximum File Size Largest ...

Page 280: ...u select Job Flow Sheets on the Services Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from administrator and non system administrator to filter Note When the machine is in the Authentication mode select the owner from Shared or Personal Target Select the target of job flow sheets from Scan Jobs External Application and Copy to filter Fax Transfe...

Page 281: ...lled the Media Print feature Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center XPS stands for XML Paper Specification 1 On the Tools screen select System Settings Media Print Service Settings For the method of displaying the Tools screen refer to System Settings Procedure P 138 2 Select an item to set or cha...

Page 282: ...inutes Note When you select 24 Hour Clock in Common Service Settings Machine Clock Timers Time set the deletion time from 0 to 23 hours and 00 to 59 minutes Toautomatically delete files atthetimespecifiedhere you need toset Delete ExpiredFiles to Yes Formoreinformation refer to Delete Expired Files P 292 Stored Job Expiration Date You can set whether or not to automatically delete print files Char...

Page 283: ...ew image will be generated Specify the time limit between 10 and 900 seconds in 1 second increments Display Default of Stored Print Job List Set the default of displaying the list of stored print files Charge Print Secure Print Sample Print or Delayed Print Select List or Thumbnail When you select List the list of stored print files is shown as default When you select Thumbnail the preview images ...

Page 284: ...5 Tools 284 Tools 5 File Name Ascending Prints files in ascending order by file name File Name Descending Prints files in descending order by file name ...

Page 285: ... is connected to a remote server ASP that is located in the Internet zone server certificate verification is available to prevent phishing attempts as with a Windows web browser Configure the following settings Preparations Download a root certificate CA certificate of the root certification authority which issues the server certificate for the remote server to be connected to a computer connected...

Page 286: ...ed from a dialog box displayed by clicking the Browse button 7 Click the Import button After a short while Settings have been changed is displayed 8 Refresh the web browser to reload CentreWare Internet Services 5 Confirm that the certificate has been imported Otherwise proceed to step 6 1 Click Certificate Management 2 Select Trusted Certificate Authorities for Category and then click the Display...

Page 287: ... application that is set Web Applications Version in Web Browser Setup P 289 For example http www example com http 192 0 2 1 IPv4 http 2001 DB8 1234 IPv6 https www example com https 192 0 2 1 IPv4 https 2001 DB8 1234 IPv6 When you connect the server specifying the version of the web application to be used enter the version after the protocol type The setting made here takes precedence of the setti...

Page 288: ...her than a user ID and its password for authentication Password Enter the password for the user ID with up to 128 characters Machine Authentication Notification Set whether or not to notify the remote server of machine information and user authentication information every time the machine connects to the remote service Note The remote service determines whether to use the information No need to co...

Page 289: ...re P 138 2 Select an item to set or change Web Applications Version Select a version of the Web applications service from V2 V4 and V5 Important If V2 is selected the following settings become invalid Delete Persistent Cookie Upon Closing Clear Cache Upon Closing Use Cache Accept Cookies Use TLS1 0 When SSL Certificate Verification Fails and Enable File Printing Note When you use V3 of the web app...

Page 290: ...ing feature allows you to directly print the printable files obtained from the remote Web server Functional Code Set the functional code as necessary when you use a service which works in ApeosPort Specify the value between 0 and 65535 ...

Page 291: ...achine fax received documents or print documents sent from a computer in the machine You can also send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can create a private folder and a public folder in the machine and use them separately depending on your purpose You can create up to 200 folders You can check the current folders in a Folder List For mo...

Page 292: ... Always All Operations You need to enter the passcode when storing a file in a folder and displaying the files in a folder for operations such as printing and deleting the files Save Write You need to enter the passcode only when storing a file in a folder Print Delete Read You need to enter the passcode only when displaying the files in a folder for operations such as printing and deleting the fi...

Page 293: ...b Flow Sheet P 293 Auto Start If you select the Auto Start check box when a file is stored in a folder the procedures registered on the job flow linked automatically starts When the Delete Folder Button is Selected Selecting this button deletes the selected folder Any files stored in the folder are also deleted If Login Type is set to No Login Required all the job flow sheets including a local use...

Page 294: ...ing the document in portrait orientation will reduce the size of the Internet fax image 2 If the fax USB cable is disconnected while a received fax file in a folder is being printed the file is not deleted after printing even if the delete after printing setting is enabled in the folder settings Restrictions on Using Job Flow A job flow can be used by single or multiple users or can be used by lin...

Page 295: ...e registered upon each job flow creation You can enter up to 128 single byte characters For information about how to enter characters refer to Entering Text P 41 Search by Keyword Searches for job flows that fully match the entry The machine searches through keywords that were registered upon each job flow creation For information about how to enter characters refer to Entering Text P 41 Select Ke...

Page 296: ...ecify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name Fax Number in the Send Fax scr...

Page 297: ...specify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name E mail Address in the Send I...

Page 298: ...tion is set to On you cannot specify a recipient by selecting New Recipient Address Book You can specify the recipients from the Address Book The address specified appears in Name E mail in the Send E mail screen New Recipient Specify a new address The address specified appears in Name E mail in the Send E mail screen Name E mail Address Displays the recipient name or e mail address specified Subj...

Page 299: ...r address is registered on the Address Book you can specify the address from the Address Book The specified address appears in the Transfer via FTP 1 or Transfer via FTP 2 screen For more information on the Address Book refer to Add Address Book Entry P 302 File Format Specify an output file format For more information on the File Format screen refer to 5 Scan in the User Guide Resend Attempts Set...

Page 300: ...et the transmission retry interval from 30 to 300 seconds Name Server Shared Name Save in User Name and Password Select Name Server Shared Name Save in User Name or Password to display an input screen The numbers of characters you can input are as follows Name Up to 18 single byte characters Server Up to 64 single byte characters Shared Name Up to 64 single byte characters Save in Up to 128 single...

Page 301: ... Set the recipient of the e mail notification Message Enter a message that is displayed in the e mail message body When to Notify Select the e mail notification timing from When file is stored and At the end of Job Flow Delete Recipient Deletes all information for the selected recipient Edit Allows you to check or change the recipient selected For more information on the Edit Recipient screen refe...

Page 302: ...Server FTP SMB When you register an address on the Address Book select an address type in accordance with the service The address book entry registered with the wrong address type cannot be selected from the original service Note The address numbers correspond to the one touch buttons The one touch buttons are available for fax IP Fax SIP Internet Fax E mail and Scan to PC For more information on ...

Page 303: ...ess type and then select Save 5 Select an item to set and set 6 When the settings are completed select Save When selecting E mail as the address type The following items appear When selecting Server as the address type The following items appear Address Type Given Name E mail Address Custom Item 1 Telephone Number Name Custom Item 2 Office Index Custom Item 3 Department Surname S MIME Certificate ...

Page 304: ...ser Name Index Password Transfer Protocol Port Number Server Name IP Address Shared Name SMB Only Address Type Delay Start Fax Number Remote Folder Name F Code Index Relay Broadcast Starting Rate Billing Day Time Resolution Billing Night Time Cover Page Billing Midnight Maximum Image Size Address Type Delay Start Recipient Fax Number Remote Folder Name F Code Index Relay Broadcast Starting Rate Bi...

Page 305: ...ame By factory default the item name is set to Office You can input any information as an auxiliary item Up to 40 single byte characters can be used This item is suitable for information represented by a longer character string such as company name and department name For more information on the item name refer to Attribute Name of Custom Items 1 2 and 3 P 235 Custom Item 3 The attribute name set ...

Page 306: ...ry in the root directory Transferring via SMB For example aaa bbb When you save files in the bbb directory under the aaa directory in a specified volume User Name Set the user name when a user name is required to be input by the forwarding destination server When FTP is selected for Transfer Protocol up to 97 characters are allowed When SMB is selected for Transfer Protocol use one of the followin...

Page 307: ...nternet Fax screen Note G4 Auto is displayed only when internet fax addresses are selected Resolution Set image quality for transmission Select from Panel image quality selected on the control panel Standard 200x100 dpi Fine 200 dpi Superfine 400 dpi and Superfine 600 dpi Cover Page Select whether or not to send a fax or an Internet fax with a cover note attached If attached specify comments on th...

Page 308: ...s blank and select Save F Code Select whether or not to use F code communications F Code is the transmission procedure set by the Communications and Information Network Association of Japan and is the T 30 communication protocol method for using sub addresses that are standardized by the ITU T For F code sub address and password you can use up to 20 digits 0 to 9 and 1 Select On 2 Enter the F code...

Page 309: ...pe is set to Local Accounting and Fax Internet Fax Service is set to Enable Accounting under Auditron Mode For information on how to enable the feature refer to Auditron Mode P 317 The information registered can be confirmed by printing a Billing Data List For information about how to print refer to Billing Data List P 124 1 Select one of Billing Day Time Billing Night Time and Billing Midnight 2 ...

Page 310: ...ypes are set to E mail or Server You cannot include a group in another group You can use wildcards for specifying the numbers in the last one or two digits as shown in the following example 001 Specifies the 10 addresses with address numbers 010 to 019 Specifies all address numbers 1 Select Create Fax Group Recipients 2 Select a group number to register Note Select to display the previous screen o...

Page 311: ...heets A maximum of 50 comments can be registered each of which can be up to 36 single byte characters For information about how to enter characters refer to Entering Text P 41 Paper Tray Attributes Set a paper size and a paper type load in each tray Refer to Paper Tray Attributes P 167 ...

Page 312: ...ed users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Authentication of Authentication Security Settings Important Before registering users refer to Accounting Type P 317 and set ...

Page 313: ...try is required upon user authentication For information on how to change your passcode later refer to Changing Passcode P 454 E mail Address Enter an e mail address with up to 128 characters The address set here will be set as From under E mail For information about how to enter characters refer to Entering Text P 41 Device Access Set whether to allow the machine use Enabled Allows the machine us...

Page 314: ...ack and white pages allowed 1 to 9 999 999 The following limits can be placed on the Fax service for each user Permission to use Free Access or No Access to Fax Service The following limits can be placed on the Scan service for each user Permission to use Free Access Black White Only Color Only or No Access to Scan Service Maximum number of color pages allowed 1 to 9 999 999 Maximum number of blac...

Page 315: ...ble time Cancel Cancels the deletion of the user data Reset Total Impressions Resets the current cumulative number of pages for a selected user returning it to zero Reset Resets the current cumulative number of pages for users Once reset the previous count cannot be restored Cancel Cancels resetting the cumulative number of pages View Accounts Selecting Xerox Standard Accounting on the Accounting ...

Page 316: ...limit for all users All Account Limits Resets the maximum number of pages for all users to the default 9999999 pages Total Impressions Resets all accounting data for all users including the system administrator The number of pages is also reset to 0 All Authorization Groups Delinks users from authorization groups and links those users to the default authorization group Meter Print Jobs Resets all ...

Page 317: ...unting is carried out based on the user information and account information pre registered on the machine Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services Note WSD stands for Web Services on Devices The services displayed on the screen vary depending on the machine configuration When Enable Accounting is selected for a service is displayed on...

Page 318: ...s feature to enhance security as required Show As you enter the user ID the characters are echoed on the screen in the normal way Hide As you enter the user ID the character string is hidden as a row of asterisks Alternative Name for Account ID If required you can change the indication Account ID on the Login screen that appears when the Log In Out button on the control panel or the login informat...

Page 319: ...on on how to set Billing refer to Billing Day Time Billing Night Time Billing Midnight P 309 The registered details can be confirmed by printing the Billing Data List For information on how to print refer to Billing Data List P 124 1 Select Fax Billing Data 2 Select Charge Rate per Unit Charge Rate per Unit This is a communication charge per unit You can set a value from 0 1 to 255 9 seconds in 0 ...

Page 320: ...e is effective for the Copy service Select whether or not to enable the Interrupt mode Select from Disabled and Enabled This feature is available for accounting billing devices other than Card Activated Cumulative and Smart Card Reader Job with Insufficient Credit This feature is effective for the Copy Print and Scan services Select the operation of the machine when the amount remaining in the acc...

Page 321: ...e and Card Activated Subtractive Important Some of the products listed above may not be available for this feature depending on the types and settings For information on the products available for this feature and on how to change the settings contact our Customer Support Center ...

Page 322: ...nistrator ID and passcode to prevent unauthorized setting changes and ensure security System Administrator s Login ID Set the system administrator s user ID Enter the ID from 1 to 32 single byte characters Note The default of the system administrator s user ID is 11111 1 Select System Administrator s Login ID 2 Select On 3 Select Keyboard 4 Enter the system administrator s ID with up to 32 charact...

Page 323: ...ch setting Login Type 323 Access Control 324 Create View User Accounts 325 Reset User Accounts 325 Create Authorization Groups 325 User Details Setup 326 Maximum Login Attempts by System Administrator 328 Passcode Policy 328 Charge Private Print Settings 329 Receive Control 329 Login Type Allows you to select a type of authentication No Login Required Does not use the Authentication feature Login ...

Page 324: ...entication When Locked Hide Icon is selected for a service the applicable service is not displayed on the Services Home screen The services are displayed after authentication For more information on how to set the login type refer to Login Type P 323 Copy Restricts access to the Copy service on the machine If a stored programming contains steps to use the Copy service the use of the store programm...

Page 325: ...pe P 323 For information on Charge Print refer to the manuals contained in the DVD provided with the Print Server Feature Access Set Color Copying Print Files from Folder and Retrieve Files from Folder Create View User Accounts To enable the Accounting feature register user IDs and user names to authenticate registered users You can set a limit on the number of pages for each user of the machine Y...

Page 326: ...ark Force Secure Watermark Print Universal Unique ID and Force Annotation features and to allow the machine to process a job Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center When Protection Code is Detected Select whether or not to temporarily allow the machine to process a job even if the machine detects a...

Page 327: ...mart card reader is connected When Smart Card Login is selected user ID authentication cannot be used When Smart Card or Control Panel Login is selected both smart card authentication and user ID authentication can be used Account Auto Setup for Card Login Set whether or not to register new user information when Login to Local Accounts is selected and an unregistered user holds a card over the sma...

Page 328: ... using the information saved in the machine even when the remote server is off Note This setting applies only to a user who is authenticated by smart cards Delete Remote Accounts Select whether or not to delete the user information saved in the machine for remote authentication Select from Do Not Delete Weekly and Monthly For Weekly you can set the day and time For Monthly set the date and time No...

Page 329: ...r ID or Sub user ID at print instruction You can print the jobs later by operating the machine Only the files of the login user and sub users linked are displayed on the touch screen therefore it can help ensure privacy protection as well as prevent output from being left in the tray Note For more information on the Charge Print and Private Charge Print features refer to 11 Job Status Printing and...

Page 330: ... check box on CentreWare Internet Services is deselected automatically Save as Private Charge Print Job Regardless of whether the Authentication feature is being used or not all jobs that have a user ID are saved as Private Charge Print You can also specify how to handle the job that does not have a user ID or a PJL command Important When Save as Private Charge Print Job is selected all the print ...

Page 331: ...Allow User to Disable Active Settings Use this feature when you want to use active settings for most jobs but not for specific jobs You can temporarily disable active settings such as Force Watermark Force Secure Watermark Print Universal Unique ID and Force Annotation features that have been enabled This feature is applicable to Copy Print from Folder Print Stored File Media Print Text and Media ...

Page 332: ...nformation stored temporarily by the system The following option can be configured Note To perform the Overwrite Hard Disk feature an optional component is required For more information contact our Customer Support Center Number of Overwrites You can set the number of overwrites Important If the machine is turned off during the overwriting unfinished files may remain on the hard disk The overwriti...

Page 333: ...r to Passcode Policy P 328 For more information on how to set the system administrator s user ID refer to System Administrator s Login ID P 322 The manager of the organization that this machine is used for must follow the instructions below Assign an appropriate person as a system administrator and manage and train the person properly When turning off the machine make sure no operation is running ...

Page 334: ...5 Tools 334 Tools 5 ...

Page 335: ...Settings This chapter describes how to set up CentreWare Internet Services Installation of CentreWare Internet Services 336 Starting CentreWare Internet Services 338 Configuring Machine Settings Using CentreWare Internet Services 339 ...

Page 336: ... 3 Select Tools on the Services Home screen 2 Enable the Internet Services HTTP port on the machine 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Internet Services HTTP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed 3 Set an IP address If a...

Page 337: ... 337 CentreWare Internet Services Settings 6 7 Start CentreWare Internet Services to confirm whether the service is available or not For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 338 ...

Page 338: ...st name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port number after the Internet address If using the Authentication feature on the machine enter a user ID and passcode in the User Name and Password fields If you are not sure about the user ID and passcode c...

Page 339: ...ices screen to see help Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Item How to Select Overview Reference Usage Counters Select from Status tab Counters Displays the total number of pages printed for each service Total Runtime Select from Status tab Displays the cumul...

Page 340: ... Connections Refer to Port Settings P 213 Protocols Refer to Protocol Settings P 219 Language Emulations Select from Properties tab Services Printing Refer to Print Mode P 128 Scan Service Common Settings Select from Properties tab Services Allows you to specify the file name when sending or storing the scanned document E mail Refer to E mail Internet Fax Service Settings P 274 Internet Fax Refer ...

Page 341: ...e Audit Log feature that logs the operation on the machine and retrieve the audit log Machine Digital Certificate Management Allows you to create a self signed certificate and import a certificate to the machine IPsec Refer to Configuration of Encryption using IPsec P 418 Certificate Management Displays the certificates registered on the machine Also allows you to select delete and export of the c...

Page 342: ... 332 Service Representative Restricted Operation Allows you to restrict the operation of service representatives Prevents the machine from being altered by someone impersonating our service representative System Administrator Settings Refer to System Administrator Settings P 322 Smart Card Settings Allows you to configure the smart card settings and back up the settings Item How to Select Overview...

Page 343: ...he settings to use the Print feature on the machine Print Overview 344 Installation When Using Parallel Port 346 Installation When Using USB Port 349 Installation When Using TCP IP LPD Port 9100 351 Installation When Using Internet Printing Protocol IPP 354 ...

Page 344: ...arallel Use a parallel interface cable to directly connect the machine to a computer The Parallel Port Kit optional is required For more information on how to set up the machine using parallel connection refer to Installation When Using Parallel Port P 346 USB Use a USB interface cable to directly connect the machine to a computer For more information on how to set up the machine using USB connect...

Page 345: ...SD stands for Web Services on Devices 4 The Adobe PostScript 3 Kit optional and a Unix filter are required to print PostScript data Note The print driver supplied with the Adobe PostScript 3 Kit optional supports only English operating systems For information on network environments refer to the manual contained in the Media Software Product Manual Connection method Local connection Network connec...

Page 346: ...rnet Services For information on how to use CentreWare Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 339 1 Connect a parallel interface cable to the parallel interface connector on the machine 2 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the scr...

Page 347: ...llel port is enabled For information on how to print a configuration report refer to Print Reports P 118 8 Turn off the computer to be connected to the machine 9 Connect a parallel interface cable to the parallel interface on the computer For information on how to connect a parallel interface cable refer to Using the Parallel Interface P 22 10 Start the computer Step 3 Configuration on the Compute...

Page 348: ...ttings 348 Printer Environment Settings 7 Bi directional Communication Auto Eject Time Adobe Communication Protocol Note The Adobe Communication Protocol can be configured when the Adobe PostScript 3 Kit optional is installed ...

Page 349: ... P 214 You can configure the settings using CentreWare Internet Services For items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 350 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is r...

Page 350: ... 3 Kit optional if you install the print driver for Mac OS X contained in the media provided with the driver CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for C...

Page 351: ...ternet Services refer to CentreWare Internet Services Setting Items P 352 For information on how to configure the setting using the Media Software Product Manual refer to the manual contained in the Media Software Product Manual 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and sel...

Page 352: ...install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 345 For information on the driver installation procedures refer to the manual contained in the Media Software Product Manual Youcan printvia TCP IP LPD from aMacintoshcomputerforMac OSX10 5 10 6 MacOSX 10 7 Lion OSX10 8Mountain Lion OS X 10 9 Mavericks and OS X 10 10 Yo...

Page 353: ...ress Gateway Address Domain Name DNS Configuration IPv4 IPv6 DHCP DDNS WINS Server Port Number TBCP Filter Note The TBCP filter can be configured when the Adobe PostScript 3 Kit optional is installed Connection Time Out Maximum Number of Sessions Note The Maximum Number of Sessions can be configured when the LPD port is enabled TCP MSS Mode IPv4 Subnet Mask when TCP MSS Mode is enabled IP Filterin...

Page 354: ...net Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Software Product Manual For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 355 For information on how to configure the setting using the Media So...

Page 355: ...es Setting Items P 355 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 345 For information on the driver installation procedures refer to the manual contained in the Media Software Product Manual CentreWare Internet Services Setting Items You ...

Page 356: ...7 Printer Environment Settings 356 Printer Environment Settings 7 ...

Page 357: ... use various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center E mail Overview 358 Preparations 359 Installation Procedures 361 ...

Page 358: ... Internet Fax Print Options of CentreWare Internet Services Print E mail You can send and transfer e mails with files attached from computers File formats that can be attached to the e mails are TIFF PDF JPEG JFIF XDW DocuWorks documents XBD DocuWorks binders and XPS Microsoft XPS Format Open XPS format The message body of e mail is processed according to the settings in Incoming E mail Print Opti...

Page 359: ...n on the preparations to use the Internet Fax feature refer to Preparations P 398 Configuration on the Machine Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 TCP IP address The TCP IP address for the machine E mails are sent via TCP IP O O O O O O Subnet mask Required when the network is divided into subnets Δ Δ Δ Δ Δ Δ Gateway addr...

Page 360: ...s Δ Δ O Δ Δ POP login name and password Set the POP receiving user name Also specify a password as required Δ Δ O Δ Δ S MIME settings Set the S MIME information Δ X Δ Δ X X Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 O Δ X Required to be set Set as required Not required to be set Not supported Item Description E mail Store Send L...

Page 361: ...ect Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close 7 Select Enabled on the Receive E mail Port Status screen under Receive E mail as described above t...

Page 362: ...elect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then configure items For information on how to set an e mail address refer to Machine s E ...

Page 363: ... receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 241 8 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME refer to S MIME Settings ApeosPort Series Models Only P 237 9 Select Close repeatedly un...

Page 364: ...8 E mail Environment Settings 364 E mail Environment Settings 8 Receiving Protocol Domain Filtering S MIME Settings ...

Page 365: ...ct our Customer Support Center WSD stands for Web Services on Devices Scan Service Overview 366 Configuration of Store to Folder 368 Configuration of Scan to PC 370 Configuration of Store to USB 373 Configuration of Network Scanning Job Template Scanning 374 Configuration of Scan to My Folder ApeosPort Series Models Only 377 Configuration of Job Flow Sheets 382 Configuration of Store Send Link 384...

Page 366: ...ng the FTP or SMB protocol You can scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P 370 Network Scanning Job Template Scanning A file defined with scanning conditions is called a job template You can apply a job template to a document scanned on the machine The ...

Page 367: ...t a scanned document into electronic form store it in the hard disk and send a URL that indicates the location of the document Note To use the Store Send Link feature you need to configure the authentication settings For information on the Store Send Link service refer to Configuration of Store Send Link P 384 Store to WSD You can remotely scan the document and store the image by operating on the ...

Page 368: ...Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 339 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default us...

Page 369: ...displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 118 Step 2 Registering a Folder Register a folder to store scanned data For information on registering a folder refer to Create Folder P 291 Ste...

Page 370: ...Information Server 6 0 Microsoft Windows 2000 Server or Microsoft Windows 2000 Professional FTP service of Microsoft Internet Information Server 3 0 or later Mac OS X FTP service of Mac OS X 10 5 10 6 Mac OS X 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks and OS X 10 10 Yosemite For information on how to configure the FTP service refer to the manual provided with the software For informati...

Page 371: ...1 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the port Using SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB Client and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed Using FTP E...

Page 372: ...figuration report to confirm that the SMB Client port or FTP client is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 118 Step 3 Configuration on the Computer Create a destination folder on your computer Using FTP Create a destination folder on the server where you login and set write rights on the folder Using SMB Create...

Page 373: ...T12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with the machine Step 2 CentreWare Internet Services Setting Items You can enable disable the Store to USB service using CentreWare Internet Services When you disable the service the Store to USB button is not displayed on the Services Home screen and you cannot use the service The Store to US...

Page 374: ...dows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For inform...

Page 375: ...uired depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the ports are enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 118 Step 3 Configuring the SNMP Port Configure the transport protocol for the SNMP port using CentreWa...

Page 376: ...t Settings 376 Scanner Environment Settings 9 Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you ...

Page 377: ...e the Scan to My Folder feature Remote Authentication System To use the Scan to My Folder service a remote authentication system is required For more information about a remote authentication system refer to Authentication System P 231 Destination Computer The following operation system must be installed on a destination computer For Mac OS X a sharing user account is required on the Mac OS X Micr...

Page 378: ... set If DHCP or BOOTP is available in your environment configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the settings of an IP address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol Settings P 219 4 Select Close repeatedly until the Tools screen is displaye...

Page 379: ...6 Select the remote authentication system to use and then select Save 7 Select Close Note If an authentication setting is not configured on a remote authentication server selected configure settings under Remote Authentication Directory Service For LDAP Server Directory Service Settings a configuration is required regardless of a remote authentication server selected For information on Kerberos Se...

Page 380: ...s displayed by clicking LDAP Mapping for Home Directory is identical with the screen displayed by selecting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by CentreWare Internet Services without using LDAP directory service information 1 Select the No LDAP Query check box for Determine Home Directory 2 Enter a directory name of the storage loc...

Page 381: ...sing the destination computer by the authentication information registered with the machine on CentreWare Internet Services 1 Select the System check box for Login Credentials to Access the Destination 2 Configure the authentication information such as Login Name and Passcode Enter a login name in Login Name with up to 97 single byte characters Enter a passcode in Passcode with up to 32 single byt...

Page 382: ...asscode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SOAP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SOAP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enable...

Page 383: ...t protocol for the SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 338 2 Configure the transport protocol for the SNMP port 1 Click the Properties tab 2 Click Connectivity 3 Click Port Settings 4 Select the UDP check box under SNMP 5 Click Apply 6 The righ...

Page 384: ...Settings 384 Step 4 CentreWare Internet Services Setting Items 384 Step 1 Configuring E mail Configure the e mail settings on the machine For information on how to configure e mail settings refer to E mail Environment Settings P 357 Step 2 Enabling Authentication Configure the authentication settings on the machine For information on how to configure e mail settings refer to Configuration for Auth...

Page 385: ...he upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 338 ...

Page 386: ...he WSD scan port The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 339 WSD stands for Web Services on Devices 1 Display the Tools screen 1 Press the Log In Out button 2 Enter th...

Page 387: ...a select Control Panel Hardware and Sound Scanners and Cameras on Windows 7 select Control Panel Devices and Printers on Windows 8 and Windows 8 1 select Control Panel Hardware and Sound Device and Printers on Windows Server 2012 and Windows Server 2012 R2 select Control Panel Hardware Devices and Printers and confirm the machine name on the screen It is convenient to configure the settings such a...

Page 388: ...9 Scanner Environment Settings 388 Scanner Environment Settings 9 ...

Page 389: ...o use the services via IP fax SIP on the machine Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center IP Fax SIP Overview 390 Preparations 390 Installation Procedures 391 ...

Page 390: ...uisites to use the IP fax SIP feature on the machine System Requirements for the Machine IP Fax SIP Kit optional The machine is connected to the intranet The following equipment can also be used but not required SIP server VoIP gateway to communicate with a G3 fax machine connected to the public phone line Note For more information about the SIP server and VoIP gateway contact your system administ...

Page 391: ...required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SIP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SIP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then se...

Page 392: ...Enter a SIP user ID and select Save For information on SIP user ID refer to SIP Settings P 226 3 Select Close repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm that the port is enabled and TCP IP ...

Page 393: ...quired depending on the settings When a message displayed on the screen follow the message and reboot the machine 8 Print a configuration report to confirm the fax settings For information on how to print a configuration report refer to Print Reports P 118 Step 4 Configuring the SIP Server This section describes the configuration procedures to set the IP address login user name and password of a S...

Page 394: ...e required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm the SIP server settings For information on how to print a configuration report refer to Print Reports P 118 Step 5 Registering the VoIP Gateway This section describes the configuration procedures to register a VoIP gateway to go through Con...

Page 395: ...ct Save 10 To configure another VoIP gateway repeat steps 4 to 9 11 Select Close 3 Select Close repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm the VoIP gateway settings For information on how t...

Page 396: ...10 Using IP Fax SIP 396 Using IP Fax SIP 10 ...

Page 397: ...s via the Internet Fax on the machine Note This feature does not appear for some models For such models an optional component is required to use this feature For more information contact our Customer Support Center Internet Fax Overview 398 Preparations 398 Installation Procedures 400 ...

Page 398: ...n Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet mask is required when a network is divided into subnetworks Δ Δ Δ Gateway address The gateway address is required when multiple networks are used via gateways Δ Δ Δ The machine s e mail address Set the machine s e...

Page 399: ... Series models only Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail Encryption Digital Signature P 421 S MIME settings 2 Configure S MIME Δ Δ Δ Item Description Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP O Δ X Required Set as required Not...

Page 400: ...he screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Receive E mail and then select Change Settings 4...

Page 401: ...elect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then set the items For information on how to set an e mail address refer to Machine s E ma...

Page 402: ...ing for sending and receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 241 7 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings ApeosPort Series Models Only P 237 ...

Page 403: ...se the Server Fax service on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center Server Fax Overview 404 Preparations 404 Installation Procedure 405 ...

Page 404: ...ected as not installed even if the Fax Kit 2 optional is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports show that the machine does not support the Fax feature Note The Server Fax service cannot be used together with a fax the IP Fax SIP or the Internet Fax service Preparations The following describes the conditions necessary to u...

Page 405: ...efer to Configuring Machine Settings Using CentreWare Internet Services P 339 Note You can switch to the Server Fax feature also on the machine s control panel 1 Start a web browser 2 Enter the machine s IP address or the internet address into the address box on the browser and then press the Enter key Example of the IP address entry http 192 0 2 1 IPv4 http 2001 DB8 1234 IPv6 Example of the Inter...

Page 406: ... the folder 6 On the tree in the left frame click General 7 On the General screen click Edit 8 Set Optional Information such as Job Log and Confirmation Sheet 9 Click Apply to enable the settings 10 On the tree in the left frame click Fax Repository Setup 11 On the Fax Repository Setup screen select a protocol and then set the items under Fax Destination Note When FTP or SMB is selected faxes will...

Page 407: ...mail settings For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 362 The following settings are additionally required for the SMTP server Domain Name E mail Address Display Format 12 Click Apply to enable the settings For more information on how to print a settings list refer to Print Reports P 118 ...

Page 408: ...12 Using the Server Fax Service 408 Using the Server Fax Service 12 ...

Page 409: ...ature on the machine Encryption and Digital Signature Overview 410 Configuration of HTTP Communications Encryption 415 Configuration of Encryption using IPsec 418 Configuration of E mail Encryption Digital Signature 421 Configuration of PDF DocuWorks XPS Signature ApeosPort Series Models Only 426 Note XPS stands for XML Paper Specification ...

Page 410: ...ficates For more information on how to import a certificate refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you The following shows the device certificates corresponding to the types of encryption certificate conditions that c...

Page 411: ...thenti caion Client authenti cation E mail protec tion Encryption on HTTP communication from the client to the machine SSL TLS server O O O X X X Encryption on HTTP communication from the machine to an remote server SSL TLS client O O X O X X Encryption using IPsec X O X X X X Digital signature and encryption on e mail O O X X O O PDF DocuWorks XPS signature O O X X X X Key encryption Key usage in...

Page 412: ...ations Encryption P 415 Invalid before validity starts The valid period of the certificate is not started The validation period of the certificate is before the time of the machine Check the time when the valid period of the certificate starts Also check if the time of the machine is correctly set Invalid validity expires The certificate expired The validation period of the certificate is after th...

Page 413: ...xtension keyUsage digitalSignature bit must be asserted For information on how to check it on Windows refer to How to check the certificate settings on Windows P 411 For information on IKE authentication methods refer to IPsec Settings P 239 For information on the setting procedure refer to Configuration of Encryption using IPsec P 418 To verify the certificate of the remote device you must regist...

Page 414: ...vice certificate is required For a device certificate you can use any registered certificates Note XPS stands for XML Paper Specification If the certificate for digital signature contains the V3 extension keyUsage digitalSignature must be asserted For information on how to check it on Windows refer to How to check the certificate settings on Windows P 411 For information on the setting procedure r...

Page 415: ...gistered to the machine by factory default Configure certificates for an SSL server as needed The following describes the procedures to set up a certificate by CentreWare Internet Services Setting up a Certificate using CentreWare Internet Services To set up a certificate using CentreWare Internet Services you can have the machine create a self signed certificate for SSL server or can import any r...

Page 416: ... SSL server is correctly set When the check box cannot be selected check Properties Security Certificate Settings and make the correct settings for the certificate for the SSL server 4 Set up HTTP SSL TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot display click Reboot Machine The mac...

Page 417: ...nly when the certificate is valid refer to Certificate conditions P 411 and make sure the certificate is valid 7 Click Reboot Machine the machine is rebooted and the settings are applied Step2 Configuration on the Computer To encrypt communications between a web browser and the machine enter an address beginning with https instead of http in the address box of the web browser Example of IP address...

Page 418: ...ing certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as an IPsec certificate contains V3 extension KeyUsage digitalSignature bit must be asserted Configuration on the Computer Configure the following settings to encrypt communications between a computer and the machine Create an IP secur...

Page 419: ...the Import button 10 Refresh the web browser 3 Configure the certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and IPsec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine...

Page 420: ...s refer to IPsec Settings P 239 8 Select Close Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer Create an IP security policy Assign the IP security policy For details on the settings refer to the help of the computer ...

Page 421: ...to 100 addresses can be encrypted with S MIME For information on how to check it on Windows refer to How to check the certificate settings on Windows P 411 Configuration on the Machine Set the certificate on the machine and enable the S MIME communication Configure the following settings to set up a certificate on the machine Configuring certificates by CentreWare Internet Services Set up HTTPS co...

Page 422: ... mail address written in the certificate need to be the same To check the e mail address of the certificate refer to How to check the certificate settings on Windows P 411 1 Click the Properties tab 2 Confirm that Machine s E mail Address of Description is entered 3 Click Security to display the items in the folder 4 Click Machine Digital Certificate Management 5 Click Upload Signed Certificate 6 ...

Page 423: ... mail Set whether or not to receive untrusted e mails such as an e mail with expired certificate attached or no certificate attached Digital Signature Outgoing E mail Set whether to always attach a digital signature to an outgoing e mail or to select a digital signature when sending e mail from the machine Receive Untrusted Internet Fax Set whether or not to receive untrusted Internet faxes such a...

Page 424: ...he device certificate of another multifunctional machine start CentreWare Internet Services of another multifunctional machine from a computer and export the certificate to the computer And then start CentreWare Internet Services of the machine and import the certificate To register the device certificate of the machine perform the same procedure as described above Forinformationonhowtoimportandex...

Page 425: ...2 1 1 Importing exporting a certificate using CentreWare Internet Services To import a certificate select the Properties tab Security Machine Digital Certificate Management Upload Signed Certificate To export a certificate select the Properties tab Security Certificate Management and select a certificate to export and then click the Export this certificate button For information on how to import a...

Page 426: ...certificate on the machine Configuration on the Computer Sending a DocuWorks security certificate file from the machine to a computer You must register a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how t...

Page 427: ...Import button 10 Refresh the web browser 3 Configure the certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine...

Page 428: ... a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to register import a certificate click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display the on...

Page 429: ...gs to restrict the availability of services and to manage account usage on the machine Note The Remote Access feature is available on the ApeosPort series models only Overview of Authentication and Accounting Feature 430 Services Controlled by Authentication 438 Authentication for Job Flow Sheets and Folders 441 Configuration for Authentication 444 Configuration for IC Card Reader Optional 449 Con...

Page 430: ...stricted services enter the user ID and passcode on the screen A user ID of a login user can be associated with some sub users in accordance with the intended use Note An optional component is required to use the sub user feature For more information contact our Customer Support Center Unregistered User An unregistered User is a user not registered on the machine An unregistered user cannot use re...

Page 431: ...n the Restrict Recipient Selection Method setting refer to Restrict Recipient Selection Method P 201 Restrict User to Edit Address Book Allows you to set whether or not to permit the group members to edit the Address Book in the machine when editing the Address Book is prohibited For details on the Restrict User to Edit Address Book setting refer to Restrict User to Edit Address Book P 201 Allow U...

Page 432: ...tication Login to Local Accounts Login to Local Accounts uses the user information registered on the machine to manage authentication Note A print job directly sent to the machine from a computer can be received on the machine after being authenticated through cross checking the authentication information configured on the client s printer driver with the information registered on the machine In t...

Page 433: ...nal P 449 User ID is registered on the smart card used with IC Card Gate in advance Combined Use of Smart Card Authentication and User ID Authentication You can use smart card authentication in combination with user ID authentication However when Login Type is set to Login to Local Accounts you need to enable user ID authentication To enable user ID authentication refer to When Smart Card Reader i...

Page 434: ...ment sold separately or ApeosWare Authentication Agent sold separately Xerox Standard Accounting Account administration is performed using the user information and account information registered on the machine Also accounting information is counted using various counters automatically created for each user Auditron reports are created in CSV format using CentreWare Internet Services For informatio...

Page 435: ...an be managed for the jobs for each service Print The following table shows the print jobs and the information that can be managed for each print job Printing is available only when Non account Print is set to Enabled in CentreWare Internet Services Scan The following table shows the scan jobs and the information that can be managed for each scan job Services Jobs Target User Managed Items Normal ...

Page 436: ...ption Print Call in Call out Store Fax Local Folder Automatic Reception to Folder 1 Receptions pages charging units Print Folder received Fax Login user 5 Printed pages number of sheets Fax Polling Automatic Send to Folder Unregistered user Transmissions pages Automatic Reception Print Login user Polls pages charging units printed pages number of sheets Polling File Sample Printout Folders Polling...

Page 437: ...eceived pages are split for printing the number of pages counted will be those received not those printed The number of charging units is not counted for the following communications When dialing a fax number using the numeric keypad or the On hook Off hook feature When using an address number in which the billing data is not registered When a phone conversation took place including the one before...

Page 438: ...user referto ServiceAccess P 313 and forinformation onthe restrictions that can be set for the machine as a whole refer to Service Access P 324 Combination of Authentication and Account Administration types The following shows the services that can be restricted in use and accounted according to the combination of the authentication and accounting administration types For authentication procedure ...

Page 439: ...nting is available with ApeosWare Device Management sold separately or ApeosWare Portal Service sold separately Important Note the following conditions when you use ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately to perform account administration per user When users are registered in multiple domains each user ID must be unique Before a user sends a job fro...

Page 440: ...h user For more information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Services Restrictions per user Per user Usage Count Feature restrictions Account Limit Copy O O O Print O O O Scan O O O Fax Internet Fax O O O O ...

Page 441: ...r screen can only be used for the folder on which the job flow sheet is created The job flow sheet cannot be used for any other folders The job flow sheets created on the network cannot be edited or copied on the machine Note When using Device Setup Tool the job flow sheets for the documents stored in the folders and the scan documents can be created on the network Device Setup Tool is downloaded ...

Page 442: ...entication feature is used and is not used are different in use Important When you switch the Login to Local Accounts feature from enable to disable or vice versa all the job flow sheets used till then become unavailable besides for the system administrator In this case delete all the job flow sheets and create new ones When you change Login type to Login to Remote Accounts or to another login typ...

Page 443: ...n the creator of a folder and the user who can manage the folder Only the system administrator can operate Note Registering and outputting files using Network Scanner Utility 3 is not supported as the authenticated operation Creator of Folder Manageable User Available Operations Login User Creator System Administrator Display Delete Change Settings Display File Delete File Register File Output Fil...

Page 444: ...cess control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authorization group as necessary Enabling Authentication This section describes the procedures for Login to Local Accounts and Login to Remote Accounts respectively When Login to Local Accounts is Selected Per...

Page 445: ...displayed 21 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked Show Icon is selected for a service under Service Access is displayed on the button of the applicable service...

Page 446: ...sPortSeriesModelsOnly P 232 and SMBServerSettings P 236 18 Select Close repeatedly until the Tools screen is displayed 19 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked ...

Page 447: ...Groups 7 Select the group displayed as DefaultGroup Default and then select Create Delete 8 Set each item For more information on the change of the authorization group refer to Create Authorization Groups P 325 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Creating an Authorization Group Perform the following procedures to add authorization groups if necessary 1 Pre...

Page 448: ... Features 448 Authentication and Accounting Features 14 For more information on the authorization group settings refer to Create Authorization Groups P 325 10 Select Close repeatedly until the Tools screen is displayed 11 Select Close ...

Page 449: ...ormation and each procedure Step 1 Preparations 449 Step 2 Logout Method Using the Smart Card 450 Step 3 Registering Smart Card Information 450 Step 1 Preparations The machine supports IC Card Reader available for the following smart card type When using Embedded IC Card Reader MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE compatible smart cards eLWISE ELWISE Type B eLWISE ELWISE FeliCa Fuj...

Page 450: ...Settings 5 Select Authentication 6 Select User Details Setup 7 Select Smart Card Logout Timing and then select Change Settings 8 Select the authentication logout method and then select Save 9 Select Close Step 3 Registering Smart Card Information The system administrator can register smart cards using CentreWare Internet Services Note The smart card information can be set from CentreWare Internet ...

Page 451: ...d select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Accounting 5 Select Accounting Type 6 Select an accounting type and then select Save Note You can select the accounting type from Local Accounting Network Accounting and Xerox Standard Accounting For infor...

Page 452: ...ngs for each service and then select Save For more information on the service access refer to Service Access P 313 10 If necessary select a user role and an authorization group for the user under User Role and then select Save Note User Role is displayed only when Login Type is set to Login to Local Accounts For more information on the user role refer to User Role P 314 11 Select Close repeatedly ...

Page 453: ...re For more information contact our Customer Support Center Log In Log Out from the Operator Panel User Authentication 1 Press the Log In Out button or the login information field on the touch screen 2 Enter the user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the passcode and select Enter Important Finish us...

Page 454: ... on the Services Home screen 2 Select User Details Setup 3 Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Save 6 Select Retype Passcode and re enter the new passcode and then select Save 7 Select Close Setting or Changing Passcode by System Administrator The system administrator can set or change passcodes usi...

Page 455: ...ng 456 Machine Trouble 457 Image Quality Trouble 462 Trouble during Copying 468 Trouble during Printing 472 Trouble during Faxing 475 Trouble during Scanning 483 Network related Problems 488 Media Print Text Trouble 496 Media Print Photos Trouble 497 Error Code 498 Paper Jams 603 Document Jams 623 Stapler Faults 627 ...

Page 456: ...P Connection P 175 For more information on the EP system refer to EP System P 770 The machine does not work properly Yes Action Refer to Machine Trouble P 457 No A message is displayed Cause Has a paper or document jam occurred No Yes Action For information on paper jams refer to Paper Jams P 603 For information on document jams refer to Document Jams P 623 No Cause Is an error code displayed Acti...

Page 457: ...e jammed paper or document If paper is jammed refer to Paper Jams P 603 and a document is jammed refer to Document Jams P 623 Is the front cover or top cover open Solve the problem by following the message displayed Is a message displayed on the touch screen prompting you to replace the consumables Replace the consumables indicated in the message Refer to Replacing Consumables P 76 Is a message di...

Page 458: ...The Data indicator does not light even though you instructed the machine to print Is the interface cable connected Check the interface cable connection Refer to Interface Cables P 21 Is the computer s environment correctly set Check the computer environment such as print driver settings Is the required port status set to Enabled Check the status of the port to use and then set the port status to E...

Page 459: ...eeder B1 C P 102 Is the document a transparent type such as a transparency film Place the document on the document glass and place a white sheet on top of the document when copying Is the document in the correct position Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide Is the document loaded correctly Are the document guides on the document feeder set in the correct ...

Page 460: ...cations Refer to Paper Types P 44 or Loading Paper P 60 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fill line Refer to Loading Paper P 60 Are the paper guides set correctly Load the paper correctly and align the paper guides to the paper Refer to Loading Paper P 60 or Changing the Paper Size P 66 Is the image nearly the s...

Page 461: ... the User Guide Is an A5 document loaded in landscape orientation on the document feeder when Mixed Size Originals is set to On Load the A5 document in portrait orientation An edge of the document is folded Is the document curled Flatten the curl and load the document again Cannot copy in color Is Output Color set to Black White Set Output Color to Color Refer to 3 Copy Copy Output Color Selecting...

Page 462: ...ge Quality in the User Guide Is the document glossy printing paper Glossy printing paper easily sticks to the document glass and shadows are sometimes copied soiling the image Place a transparency film under the document when copying The copy has black lines Is the constant velocity transport glass on the document feeder dirty Clean the constant velocity transport glass Refer to Cleaning the White...

Page 463: ... folded or wrinkled paper included in the tray Remove the unsuitable paper or replace all of the paper with new one Refer to Loading Paper P 60 Is the document pasted or folded The pasted or folded section may not be laying flat on the document glass Place a stack of white sheets on top of the document to flatten the document against the document glass The copy has a stripe pattern Is the enlargem...

Page 464: ...ted or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridges R1 R2 R3 or R4 for Customers Having a Spot Maintenance Contract P 83 The machine interior LED printhead is dirty Clean the machine interior Refer to Cleaning the Interior LED Printheads P 100 The constant velocity transport glass on the document feeder is dirty Clean the constant velocity transport glass...

Page 465: ...suitable paper Refer to Loading Paper P 60 The entire paper area is printed black The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridges R1 R2 R3 or R4 for Customers Having a Spot Maintenance Contract P 83 High voltage power supply may have malfunctioned Contact our Customer Support Center Nothing is printed Two or more sheets...

Page 466: ...f the loaded paper are different from the settings on the print driver Load paper of the correct type and size into Tray 5 Refer to Loading Paper in Tray 5 Bypass Tray P 63 Two or more sheets may be fed simultaneously Fan the paper well and load it again Refer to Loading Paper P 60 Paper becomes wrinkled The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 60 Paper has b...

Page 467: ...Contract P 83 No toner remains in the toner cartridge Replace the toner cartridge with a new one Refer to Replacing Toner Cartridges P 78 The machine interior LED printheads may be soiled Clean the interior Refer to Cleaning the Interior LED Printheads P 100 Text or images are printed at an angle The paper guides in the paper tray are not set in the correct positions Adjust the horizontal and vert...

Page 468: ...documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 3 Copy Copying Procedure in the User Guide The document guides are set in incorrect positions Adjust the document guides to the document Refer to 3 Copy Copying Procedure in the User Guide A piece of torn paper remains in the docum...

Page 469: ... the image Place a transparency film under the document when copying The copy is too dark or light The copy density is set to Darken or Lighten Adjust the copy density Refer to 3 Copy Image Quality in the User Guide The document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate for the document Copy black text If the print...

Page 470: ...tripes may be printed on the copies depending on the ratio Adjust the ratio to eliminate the stripes Refer to 3 Copy Copy Reduce Enlarge Making Enlarged Reduced Copies in the User Guide The copy is misaligned or skewed The document is not loaded correctly Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide The document guides on the document feeder are not set in the co...

Page 471: ...t size and then copy Refer to 3 Copy Copying Procedure in the User Guide The document is folded Flatten the curl and load the document again Refer to 3 Copy Copying Procedure in the User Guide Unable to copy in color Output Color is set to Black White Set Output Color to Auto Detect or Color Refer to 3 Copy Copy Output Color Selecting the Color for Copying in the User Guide The document edges are ...

Page 472: ...r occurred in the machine Check the error details and take an appropriate action The IP address or SMB network path is not correctly set Set the correct IP address or SMB network path Refer to Printer Environment Settings P 343 The network between the computer and machine is abnormal Check with your network administrator The port is not enabled Enable the port Refer to Port Settings P 213 The hard...

Page 473: ...pling varies depending on the used finisher For more information refer to Specifications P 636 The 2 sided printing is not available The print page buffer is insufficient Set Image Quality to Standard using the print driver Also set the port that is not used to Disable Only for the machine with the optional add on memory Paper is not folded The Folder Unit is not installed Check the optional compo...

Page 474: ...area Expand the printable area of the machine or reduce the image size on the printout The output color differs between Secure Print and Print Stored File This is because the print path is different The output color of Print Stored File is reproduced by the presence or absence of dots as with copying or faxing On the other hand the output color of Secure Print is reproduced using density by defaul...

Page 475: ...ble connection is correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same dialing method as the one Tone 10pps subscribed for the machine An error occurred with the phone line Use a telephone near the machine to check whether you can make a phone call If the phone call is disabled the problem is in the phone line not in the machin...

Page 476: ...ax SIP The IP address is incorrect Set a correct IP address subnet mask and gateway address on the machine The SIP user name is incorrect Set a correct SIP user name in the machine The correct IP address of a SIP server is not set in the machine Set a correct IP address of the SIP server on the machine The specified SIP server in a network is not active Consult your network administrator on the SI...

Page 477: ... Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not active Consult your network administrato...

Page 478: ...tch and router becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize IP Packets Ethernet 1 Prioritize IP Packets Ethernet 2 P 229 IP fax SIP machine is conne...

Page 479: ...de The machine cannot receive a fax in the System Administration mode Exit the System Administration mode A machine password has been set When a machine password has been set the machine accepts only data or polling fax sent with the correct machine password in F code The machine is in manual receive mode Receive the fax manually or set Fax Receiving Mode to Auto Receive Refer to Fax Receiving Mod...

Page 480: ...ab Security using CentreWare Internet Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via a VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not a...

Page 481: ... becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize IP Packets Ethernet 1 Prioritize IP Packets Ethernet 2 P 229 IP fax SIP machine is connected to the te...

Page 482: ...nt is printed and cannot be stored in the folder An unregistered folder is specified on the Folder Selector feature When using the Folder Selector feature specify a registered folder If an unregistered folder is selected the received document cannot be stored in the folder and will be automatically printed For information on how to register the folder refer to Create Folder P 291 For information o...

Page 483: ...er to 5 Scan Scanning Procedure in the User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 5 Scan Scanning Procedure in the User Guide The document guides are set in incorrect positions Adju...

Page 484: ... cable to the machine Refer to Interface Cables P 21 The network between the computer and machine is abnormal Check with your network administrator Unable to open a folder The folder is unregistered Register the folder Refer to Create Folder P 291 The folder passcode has been forgotten The passcode cannot be retrieved Set the passcode to Off and then set the passcode again Refer to Create Folder P...

Page 485: ... is not correctly entered Correctly enter the password The time set on the machine does not agree with that of Windows when SMB transmission is performed to Windows Server 2003 Windows Server 2008 Windows Server 2012 Windows Server 2012 R2 Windows 8 or Windows 8 1 Synchronize the time settings of the machine and Windows On Windows Server 2003 Windows Server 2008 Windows Server 2012 Windows Server ...

Page 486: ...he correct mail address The data size exceeded the maximum e mail size Change the maximum e mail size or lower the resolution Referto Maximum Total Data Size P 275 or 5 Scan Layout Adjustment in the User Guide Symptom Cause Remedy The image is dirty The document glass or the document cover is soiled Clean the document glass or the document cover Refer to Cleaning the Document Cover and Document Gl...

Page 487: ...heet of paper on top of the document when scanning The document is misaligned Load the document correctly Refer to 5 Scan Scanning Procedure in the User Guide The document guides on the document feeder are not set in the correct positions Load the document correctly and align the document guides to the document Refer to 5 Scan Scanning Procedure in the User Guide The document is a non standard siz...

Page 488: ...chine s IP address Set a correct IP address on the machine The volume of the print data sent in an instruction from a computer exceeded the maximum receivable volume when the LPD spool is set to memory spool Confirm the memory amount for the LPD spool and the volume of the print data transmitted by an instruction If the one file of print data exceeds the memory amount divide the file not to exceed...

Page 489: ... if another company s print driver is used Cause Check point Remedy The LPD port is not activated Confirm whether the LPD port is activated When printing with a printer detected by using Bonjour Select the Enabled check box of LPD to activate the port Symptom Remedy Cannot connect to CentreWare Internet Services Is the machine working properly Check whether the machine is turned on Is the Internet...

Page 490: ... function is set any setting configure with CentreWare Internet Services is not applied until setting the time set for automatic reset Wait until then The machine is in the Sleep mode Press the Power Saver button on the control panel of the machine to exit the Power Saver mode When you click Apply a message such as The server has returned ineffective or unrecognizable response or No data is displa...

Page 491: ...Authentication is supported by the machine The machine does not support NTLM digest For security purposes change to the Authentication feature using SSL The remote linkage services used does not support the model or accessories of the machine Purchase products models accessories supported by the remote linkage services The IP address is incorrect Confirm the IP address If the IP address is incorre...

Page 492: ...ng no message appears on the control panel Display the Job Status screen or print the Job History Report to confirm the result Cannot access the proxy server firewall or Web server as a result of access control The following types of access control are used Confirm the configured access control Address port restriction SSL restriction User access restriction including access right levels Content b...

Page 493: ...on Windows Vista to access the address fe80 203 baff fe48 9010 you must append the Ethernet adapter local area connection number for example 8 for Windows Vista to the address as follows fe80 203 baff fe48 9010 8 The machine cannot connect to a computer running Windows OS that supports IPv6 Assign a static IPv6 address to the computer running Windows OS that supports IPv6 Then register the IPv6 ad...

Page 494: ...Scan data cannot be transferred with SMB if a destination server is specified using the computer name Use the IPv6 format to specify the server The machine does not operate correctly if the Internet Fax direct destination is specified in IPv6 address literal format Example csw ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a destination using a fully qualified domain name FQDN...

Page 495: ...cannot correctly specify the destination URL using the IPv6 address Example http ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a remote service s destination URL using the FQDN IPv6 addresses are not correctly recorded on output job logs Use an IPv4 network for correct logging Symptom Remedy ...

Page 496: ...edia Print Text is not displayed on the Services Home screen The optional software USB Memory Kit optional is not recognized by the machine Properly set the software option or disconnect the USB cable and then securely insert the USB cable into the connector Media Print in CentreWare Internet Services is not checked Check Media Print in CentreWare Internet Services to enable the service ...

Page 497: ...ftware options or disconnect the USB cable and then securely insert the USB cable into the connector A blank sheet of paper is output Files that cannot be printed image files in other than DCF1 0 format are included among the files specified for printing Files that cannot be printed image files in other than DCF1 0 format are not printed with index printing Specify printing again excluding the ima...

Page 498: ...annot resolve an error despite following the instructions described in the table contact our Customer Support Center The contact number is printed on the label or card attached to the machine Error Code Cause and Remedy 003 311 003 318 003 319 003 320 003 321 003 322 003 323 003 324 003 325 003 326 003 327 003 328 003 329 003 330 003 331 003 332 003 333 003 334 003 335 003 336 003 337 003 338 003 ...

Page 499: ...esolution or scan area 003 752 Cause A mix sized document was to be scanned at 600 dpi in Color 2 sided Remedy Set Resolution to 400dpi or lower and try scanning again 003 753 Cause A mix sized document was to be scanned at high resolution 2 sided Remedy Set Resolution to 200dpi and scan the document again 003 754 003 755 Cause An error occurred in the document feeder Remedy Execute the job again ...

Page 500: ... C5576 C4476 C3376 C2276 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center ApeosPort V C7776 C6676 DocuCentre V C7776 C6676 Cause An error occurred in the machine Remedy Confirm the following Two power codes are connected ...

Page 501: ... the machine off and then on 012 247 012 249 Cause Finisher malfunction Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 012 254 Cause Finisher malfunction Remedy When you pull out a folio storing tray make sure that it is not in a position where it touches you an...

Page 502: ...off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 012 334 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 012 ...

Page 503: ...hen switch on the machine power If the error still is not resolved contact our Customer Support Center 016 233 Cause An error occurred in the software Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 016 234 016 235 016 236 016 237 016 238 016 239 Cause An error o...

Page 504: ...3 016 325 016 326 016 327 016 330 016 331 016 332 016 335 016 336 016 337 016 338 016 339 016 340 016 341 016 342 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code Cause and Remedy ...

Page 505: ...2 1x authentication does not match in the setting of Ethernet1 Remedy Confirm and correctly enter the user name or password in the setting of Ethernet1 If the error still is not resolved check whether the network environment is set correctly 016 401 Cause The 802 1x authentication method cannot be processed in the setting of Ethernet1 Remedy Set the authentication method of the machine to the same...

Page 506: ...t match in the setting of Ethernet2 Remedy Confirm and correctly enter the user name or password in the setting of Ethernet2 If the error still is not resolved check whether the network environment is set correctly 016 428 Cause The 802 1x authentication method cannot be processed in the setting of Ethernet2 Remedy Set the authentication method of the machine to the same method as set for the auth...

Page 507: ... make sure that the touch screen is blank and then switch on the machine power 016 500 016 501 016 502 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 016 503 Cause Unable to resolve the SMTP server name when sending e mail Remedy Chec...

Page 508: ...ause An error occurred during processing of an XPS document Remedy If an error occurred while printing from a driver which supports XPS print from the application using another print driver PCL etc If an error occurred while direct printing an XPS document such as ContentsBridge Utility E mail and Media Print Text print using the print driver PCL etc from XPS Document Viewer Note XPS stands for XM...

Page 509: ...entication error The server certificate will expire soon Remedy Change the SSL certificate of the LDAP server to a valid one You can clear this error by selecting Disabled for LDAP SSL TLS Communication under SSL TLS Settings on the machine however note that selecting this option does not ensure the validity of the LDAP server 016 525 Cause LDAP server SSL authentication error The server certifica...

Page 510: ...d not be written to the hard disk Remedy Confirm the amount of available space and delete files that are no longer required Alternatively replace the hard disk 016 539 Cause Kerberos server authentication protocol error Remedy An error occurred in the software Contact our Customer Support Center 016 543 Cause The specified domain was deleted from ApeosWare Authentication Management sold separately...

Page 511: ...t or ApeosWare Authentication Agent For more information on the process refer to the manual for ApeosWare Authentication Management or ApeosWare Authentication Agent 016 557 Cause Authentication Agent internal error occurred Remedy Check ApeosWare Authentication Management or ApeosWare Authentication Agent For more information on the process refer to the manual for ApeosWare Authentication Managem...

Page 512: ...ble for network communications by checking the following conditions The IP address of the server is set correctly The network cables are plugged in securely 016 577 Cause Unable to connect to the FTP service of the destination server Remedy Take one of the following measures Check whether the FTP service of the server is activated Check whether the FTP port number of the server is correctly regist...

Page 513: ...leted on the FTP server after connection Remedy Confirm the access privilege for the FTP server 016 586 Cause The machine failed to delete the lock directory while transferring data using FTP of the Scan to PC service Remedy Take one of the following measures Confirm the access privilege for the server If the lock directory LCK exists in the destination delete it manually and then execute the oper...

Page 514: ...s not resolved contact our Customer Support Center 016 598 016 599 Cause The size of an e mail page exceeds the maximum message size because of page splitting Remedy Take one of the following measures Reduce the file size for Quality File Size Increase the value for Maximum Split Count For more information on Quality File Size refer to 5 Scan E mail Options Filing Options Quality File Size Specify...

Page 515: ...nal For 2 use the print driver appropriate for the machine For 3 check whether the hard disk is installed on the machine If the hard disk is not installed If you do not need to use the feature select Not Installed under Hard Disk on the Options tab of the print driver If you need to use the feature install the hard disk If the hard disk is installed Select Installed under Hard Disk on the Options ...

Page 516: ...ry files and users from the machine or install the hard disk For information on installing the hard disk contact our Customer Support Center Refer to 11 Job Status Printing and Deleting Stored Jobs in the User Guide 016 717 Cause Unable to create a Transmission Report Job Undelivered or a Transmission Report because the transmission result information required for creating the report is not stored...

Page 517: ... a folder was to be sent by fax using the Job Flow feature but the file in the folder could not be converted to fax data Remedy Do not use the Job Flow feature Simply scan the document from the machine s Fax screen to send it by fax 016 726 Cause Unable to automatically select a printer language because PostScript data was sent with no Adobe PostScript 3 Kit optional installed Remedy The Adobe Pos...

Page 518: ...nd try printing again 016 740 Cause Used an unsupported paper tray when specifying booklet creation with PostScript optional Remedy Specify a paper tray supported for booklet creation and try printing again 016 741 016 742 016 743 016 744 016 745 Cause An error occurred during the update process of the machine Remedy Switch off the machine power make sure that the touch screen is blank and then sw...

Page 519: ...e the Configuration Report the Job History Report and the print data with the printing job ticket ready and contact our Customer Support Center Note XPS stands for XML Paper Specification 016 751 Cause Probable causes are as follows 1 During the PDF Bridge processing a syntax or parameter error occurred an undefined command was used and a PDF file was damaged 2 When Print Processing Mode 408 for t...

Page 520: ...achine 016 764 Cause Unable to connect to the SMTP server Remedy Consult the SMTP server administrator 016 765 Cause Unable to send the e mail because the hard disk on the SMTP server is full Remedy Consult the SMTP server administrator 016 766 Cause An error occurred on the SMTP server Remedy Consult the SMTP server administrator 016 767 Cause Unable to send the e mail because the address is not ...

Page 521: ...d image was interrupted because of insufficient disk space Remedy Delete unnecessary data from the hard disk to free up disk space 016 779 Cause An error occurred during scanned image conversion processing Remedy Retry scanning If using large size paper such as A3 with Resolution set to 600 dpi specify Resolution to 400 dpi or lower in Layout Adjustment If the error still is not resolved contact o...

Page 522: ... E mail Options Filing Options Quality File Size Specifying an Image Compression Ratio When Scanning in the User Guide For more information on Maximum Split Count refer to Maximum Split Count P 276 016 792 Cause Failed to acquire the specified job history when printing a Job Report Remedy The specified job history does not exist 016 794 Cause Media is not inserted correctly Remedy Check whether th...

Page 523: ...erver SSL server authentication error It is before the valid period of the server certificate Remedy Use the valid SSL server certificate of the SMTP server You can avoid this error by setting SMTP SSL TLS Communication in SSL TLS Settings to Disabled however the validity of the server cannot be warranted 017 717 Cause SMTP server SSL server authentication error The server certificate expired Reme...

Page 524: ...t job storage device the computer failed to send a job because the machine is off line Remedy Press the Machine Status button of the storage destination machine and set Print Mode to On line on the Machine Information screen If the error still is not resolved contact our Customer Support Center 017 733 Cause When the machine is used as a print job storage device an internal error in the software i...

Page 525: ... the job Send with Black White set as the Output Color 017 746 Cause A hard disk error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 017 747 Cause Connection to ApeosWare Authentication Agent to the database timed out because of an overload Remedy ...

Page 526: ...ificate 017 763 Cause The server certificate for the POP3 server is expired Remedy Be sure to match the time set on the POP3 server and the machine If the time matches use the valid server certificate 017 764 Cause The server addresses of the POP3 server and the server certificate are not same Remedy Use the valid server certificate in which the correct server address is written 017 765 Cause An e...

Page 527: ...mage processing Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 783 Cause The memory became insufficient during image processing Remedy Take one of the following measures Transmit data with lower resolution Transmit data in the setting Output Color to Black White 017 784 017 785 017 786 Cause An internal error occurred during image proc...

Page 528: ...emedy Change the IPv6 address of the network in which the address already exists 018 414 Cause IP address for IPv6 set manually in Ethernet2 is incorrect Remedy Set the IP address correctly 018 415 Cause IP address for IPv6 set manually in Ethernet2 is incorrect Remedy Change the Manually Configured IPv6 Address on the machine or the IP address of IPv6 on the network device to remove the duplicati...

Page 529: ...at users create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check box is selected and then click Options 3 Select Share files and folders using SMB 4 Check the user acco...

Page 530: ... 2 Make sure that File Sharing check box is selected 3 Select the folder being shared from folders listed in the Shared Folders filed 4 Choose Read Write as privilege option for the user listed in the Users field For information on how to change the access privilege settings on other version of Mac OS consult your system administrator or the official website of Apple Inc 018 547 Cause The machine ...

Page 531: ...ument is accessible by PC The server settings 018 564 Cause DNS resolution for the specified hostname failed Remedy Check the followings The destination HTTP server for the scanned document is registered on the DNS server The machine is connected to the DNS server The address of the DNS server is set on the machine 018 565 Cause DNS resolution for the proxy server name set on the machine failed Re...

Page 532: ...ent certificate is registered on the machine The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If the problem persists contact our Customer Support Center 018 572 Cause The specified context name contains invalid characters Remedy Check whether the specified context name is correct 018 573 Cause The sp...

Page 533: ...ile The login user does not have Write rights to the file The login user does not have Delete rights of the directory or file Made a delete request to the directories or files but all of them are read only Made a delete request to the directories or files but some of them are read only Remedy 1 Check whether the NetWare server is accessible by PC 2 Check the user has the following rights Open righ...

Page 534: ...uplication confirm that the file format is not multi page 018 589 Cause Failed to access the NEXTNAME DAT file Remedy When Rename New File is set as the process to be executed in case of a file name duplication check the NEXTNAME DAT file is correct 018 590 Cause A file or folder of the same name was detected on the server Remedy Take one of the following measures 1 Execute the operation again by ...

Page 535: ... again If the error still is not resolved consult your network administrator 018 704 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 4 size limit exceeded for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is not r...

Page 536: ...eturned RFC2251 Result Message No 12 unavailable extension for Address Book query Remedy Have your network administrator confirm the operational status of the server 018 713 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 13 confidentiality required for Address Book query Remedy Have your network administrator con...

Page 537: ... status 018 721 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 21 invalid syntax for Address Book query Remedy The LDAP server has an attribute problem Have your network administrator confirm the LDAP server status 018 722 Cause The machine cannot connect to Google Cloud Print because of a network error Remedy Ch...

Page 538: ... Address Book query Remedy The specified e mail address does not exist Confirm the e mail address you entered or the e mail address registered on the LDAP server 018 733 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 33 incorrect alias for Address Book query Remedy The LDAP server has a name problem Have your net...

Page 539: ...Cloud Print because of a proxy connection error Remedy Check that the proxy server settings are adequate 018 746 Cause The machine cannot connect to Google Cloud Print because DNS failed to resolve the name Remedy Check that the DNS settings are adequate 018 747 Cause The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service Remedy Take ...

Page 540: ...on The server returned RFC2251 Result Message No 53 unwilling to perform for Address Book query Remedy The LDAP server has a service problem Retry after waiting for a while If the error still is not resolved consult your network administrator 018 754 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 54 loop detected...

Page 541: ... System window and then confirm the target information displayed on the right side frame of the window 3 Specify the SMB server shared name and save location based on the information you confirmed in step 2 018 761 Cause The memory stored in the saving destination PC is insufficient while transferring data using SMB of the Scan to PC service Remedy Check the usage condition of the memory If the re...

Page 542: ... Result Message No 69 no object class modifications for Address Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018 770 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 70 results too large for Address Book query Remedy Change the search conditi...

Page 543: ...d RFC2251 Result Message No 85 timeout for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is not resolved consult your network administrator 018 786 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 86 unknown authen...

Page 544: ...ed for Address Book query Remedy Have your network administrator confirm the LDAP server status 018 797 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 97 referral limit exceeded for Address Book query Remedy Have your network administrator confirm the LDAP server status 021 210 021 211 021 212 Cause An error occu...

Page 545: ...ng If the error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 404 Cause Failed to connect the server or the proxy server One of the probable cause is that the power ...

Page 546: ... the error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center Also when FQDN of the EP communication aggregate server is changed for the EP communication aggregate server con...

Page 547: ...stem administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 414 Cause An error occurred while connecting to the EP system via the Internet Remedy Check the followings The LAN cable connection The DNS server address settings The default gateway setting The subnet mask setting The EP proxy server setting If the error still is not resol...

Page 548: ...dition of the HTTP proxy server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 421 Cause A time out error occurred while connecting to the EP system via the Inte...

Page 549: ...ondition of the DHCP or DNS server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 426 Cause The URL CURL of the proxy setting file is not found on the DHCP or DN...

Page 550: ...h on the machine power If the same message is displayed again contact our Customer Support Center 021 435 Cause 3G communication by 3Gnet BOX was failed to start because an error requiring the initialization of 3Gnet BOX and the restart of the machine was detected Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message i...

Page 551: ...n If the error still is not resolved contact our Customer Support Center 021 503 Cause An error occurred while connecting to the EP system via the Internet There is a problem with the address of the EP proxy server name Remedy Check the followings LAN cable connection DNS server address setting The default gateway setting The subnet mask setting If the error still is not resolved after checking th...

Page 552: ...esolved contact our Customer Support Center 021 509 Cause An error occurred while communicating with the EP server Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 510 Cause An error occurred while connecting to EP system via the Internet Remedy Switch off the...

Page 553: ...stem via the Internet but the latest software version is already installed Remedy Contact our Customer Support Center 021 530 021 531 Cause An error occurred while connecting to EP system via the Internet Remedy Wait for a while and then execute the operation again If the error still is not resolved contact our Customer Support Center 021 532 021 533 021 534 021 535 Cause The machine attempted to ...

Page 554: ... screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 568 Cause Failure of time synchronization Remedy Get the time of this machine s watch correct If the error still is not resolved switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved ...

Page 555: ... resolved contact our Customer Support Center 021 578 Cause Failure of the name resolution of an EP client certificate issue in the 3G connection of 3Gnet BOX Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 579 Cause Failure of the name resolution of an EP cl...

Page 556: ...ou attempted to make color copies when the use of color is restricted Remedy Contact our Customer Support Center 021 732 Cause The card has come off or its charge including e money or message rate is insufficient Otherwise you are not authenticated Remedy Insert or charge the card e money sufficiently Otherwise log in to the machine ex using the smart card or control panel 021 733 Cause The use of...

Page 557: ... not installed Remedy Switch off the machine power and then switch it on again after the touch screen goes out If the error still is not resolved contact our Customer Support Center 024 701 Cause The specified paper type is not compatible with the Face Up Down Output setting selected Remedy Specify a paper type that is compatible with the Face Up Down setting 024 702 Cause Paper jam occurred while...

Page 558: ...es Stamp Number of Digits to the value specified in Starting Number or to Auto Assign 024 775 Cause Booklet printing was specified for printer properties but the number of print pages for the job exceeded the maximum number allowed for booklet creation Remedy Change the printer properties setting to split the pages appropriately to create separate volumes or to cancel the booklet creation setting ...

Page 559: ...word on ContentsBridge 026 708 Cause Exceeded the maximum limit for the scan data size that can be stored for one job with Store Send Link Remedy Take one of the following measures 1 Reduce the resolution scan quality of the scan parameters and execute the operation again 2 Reduce the image with magnification of the scan parameters such as A3 A4 and then execute the operation again 3 If Store Send...

Page 560: ...ot resolved contact our Customer Support Center 026 723 Cause The machine failed to access to the medium Remedy 1 Check that the medium is not inserted or removed or the other medium is not inserted while the machine is referencing the medium 2 Check that the file in the medium can be accessed via a computer 026 724 026 725 Cause An error occurred while connecting to the EP system via the Internet...

Page 561: ...ne or the IP address of IPv6 on the network device to remove the duplication of addresses 027 444 Cause The IP address of IPv6 already exists Remedy Change the Auto Stateless Address 3 for IPv6 on the machine or the IP address of IPv6 on the network device to remove the duplication of addresses 027 445 Cause IP address for IPv6 set manually is incorrect Remedy Set the IP address correctly 027 446 ...

Page 562: ... server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service TCP IP session establishment failed 2 The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service 3 Failed to name resolution of the SMB server specified as destination to transfer data using SMB of the Scan to P...

Page 563: ...ormation displayed on the right side frame of the window 3 Specify the SMB server shared name and save location based on the information you confirmed in step 2 027 520 Cause The machine failed to transfer data using SMB of the Scan to PC service because the file name or folder name could not be retrieved Remedy Confirm the access privilege to the SMB server 027 521 Cause The machine failed to tra...

Page 564: ... because no space is available at the save location on the SMB server Remedy Check whether the save location has free space 027 529 Cause The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server or an unexpected internal error has occurred on the machine Remedy Log into the server from another computer using the same ...

Page 565: ... administrator to set the user name with valid characters To confirm the user name on the server execute the following procedures 1 Select Start Programs Administrative Tools Active Directory Users and Computers on the Active Directory domain controller where the user information is set 2 Select Active Directory Users and Computers Server Domains Users from the left side frame of the Active Direct...

Page 566: ...trator to validate the user 027 589 Cause SMB protocol error The user was locked out Remedy Ask your system administrator to cancel the lockout status 027 590 Cause SMB protocol error The user account has expired Remedy Obtain a valid user account from your system administrator Or ask your system administrator to extend the account expiration date 027 591 Cause SMB protocol error Users are restric...

Page 567: ...cause it may have been altered on its transmission route Remedy Inform this error to the sender and ask the sender to send the e mail again 027 714 Cause The received e mail has been discarded because the address in its From field is different from the mail address in the S MIME signature mail Remedy Inform the sender that the mail addresses differ and ask the sender to send the e mail again 027 7...

Page 568: ...r of pages allowed for the Split Send feature or reduce the number of the document pages 027 731 Cause An error occurred in the machine Remedy After the scanning for Network Scanning completes execute the operation again 027 732 Cause The Network Scanning server is full or a server disk error occurred Remedy Check the amount of available disk space If the disk space is sufficient and the error sti...

Page 569: ...r address on the machine or set the address of the pool server for job templates as IP address 027 746 Cause The protocol setting of the pool server for job templates is not correct Remedy Enable a proper port 027 750 Cause Attempted to execute a fax a print or an Internet fax transmission to the scanned document Remedy The Fax Print or Internet Fax features are unavailable for scanned documents S...

Page 570: ...word are correctly set in LDAP Server Directory Service Settings If the same message is displayed again contact our Customer Support Center 027 760 Cause An invalid parameter is specified by XJT command Remedy Confirm the specified parameter 027 761 Cause An on demand print job was sent to the machine using the Web Applications feature but the time interval from receiving the print job until start...

Page 571: ...P server Remedy Wait for a while and then execute the operation again 027 774 Cause The specified e mail address contains unsupported characters Remedy Specify the e mail address using only ASCII characters 027 775 Cause Too many destination addresses have been specified Remedy Reduce the number of destination addresses If the error still is not resolved confirm with your network administrator whe...

Page 572: ...ller Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 314 033 315 033 316 033 317 033 318 033 319 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message ...

Page 573: ... Cause An error occurred during fax transmission Remedy Confirm the recipient and then execute the operation again If receiving ask the sender to send again 033 506 Cause Communication was terminated at the recipient s machine Remedy The job may have been canceled at the recipient If the job was not canceled check whether the other machine has a problem and execute the operation again 033 507 Caus...

Page 574: ...n Remedy Confirm the condition of the machine memory is full paper has run out or other conditions and execute the operation again 033 522 Cause An error occurred during fax transmission Remedy Ask the sender to execute the operation again 033 523 Cause The line Channel 1 is not connected correctly Remedy Confirm the connection of the line Channel 1 and connect it correctly and then execute the op...

Page 575: ...n Remedy Execute the operation again 033 538 033 539 033 540 Cause An error occurred during fax transmission Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 033 541 Cause The recipient is not specified Remedy Specify the recipient correctly 033 542 Cause A line was specified that is not connected Remedy Specify a connected line 033 543 Caus...

Page 576: ...The password sent to the other machine did not match the password for receiving faxes on the other machine Remedy If necessary check whether the correct machine password has been instructed to the other machine 033 557 Cause The number of services or of recipients exceeds the maximum limit Remedy Wait until the number of jobs awaiting transmission decreases or reduce the number of recipients and t...

Page 577: ...ory Remedy Cancel the fax data in the queue or wait for a while and execute the operation again 033 572 Cause The data received is not printed Remedy No measure is required The data will be printed after a while 033 573 Cause Attempted to send an IP fax SIP to the recipient domain that transmissions are not permitted Remedy Take one of the following measures Confirm the recipient and re specify a ...

Page 578: ...ether an IP address can be obtained Whether the machine can register to the registrar server 033 587 Cause An error occurred during IP fax SIP transmission Remedy Wait for a while and execute the operation again And confirm the following conditions Whether the network cable is connected Whether the recipient machine is on 033 588 Cause An error occurred during IP fax SIP transmission Remedy Execut...

Page 579: ...t exist Remedy Register the folder Refer to Create Folder P 291 033 717 Cause The folder passcode specified from the sender s machine is incorrect Or the machine passcode for reception is incorrect Remedy Inform the correct information to the sender s machine 033 718 Cause Fax or polling documents do not exist in the folder specified from the sender s machine Remedy Store fax or polling documents ...

Page 580: ...port Center 033 736 Cause The forwarding job was interrupted because the data volume exceeded the upper limit Remedy No measure is required 033 737 Cause An error occurred during fax transmission Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 033 738 Cause Received abnormal JBIG data Remedy No measure is required 033 740 Cause The printing...

Page 581: ...f the same message is displayed again contact our Customer Support Center 041 227 041 228 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again turn the power of both of the external controller and the machine off and on If the same message is displayed again co...

Page 582: ...373 042 374 042 375 042 376 042 377 042 378 042 379 042 380 042 381 042 382 042 383 042 384 042 385 042 386 042 387 042 388 042 389 042 390 042 391 042 392 042 393 042 394 042 395 042 396 042 397 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Cust...

Page 583: ...screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 043 396 043 397 Cause A cable is not connected properly Remedy Switch off the machine power make sure that the cable is connected properly and then switch on the machine power 043 398 043 399 Cause An error occurred in the machine Remedy Switch off the machine power make sure...

Page 584: ...382 044 383 044 384 044 385 044 386 044 387 044 390 044 391 044 392 044 393 044 394 044 395 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center Error Code Cause and Remedy ...

Page 585: ...me message is displayed again contact our Customer Support Center 047 213 Cause Detected the installation of a finisher of a different type than expected Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 047 216 Cause An error occurred while detecting the finis...

Page 586: ...061 359 061 360 061 361 061 362 061 363 061 364 061 365 061 366 061 367 061 368 061 369 061 370 061 371 061 372 061 373 061 374 061 375 061 376 061 377 061 378 061 379 061 384 061 385 061 386 061 387 061 388 061 389 061 390 061 391 061 392 061 393 061 394 061 395 061 396 061 397 061 398 061 399 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and...

Page 587: ...e scanned document is prohibited Remedy Refer to 1 Before Using the Machine Legal Notice in the User Guide 063 210 063 220 063 230 063 240 Cause An error occurred in the document feeder Remedy Contact our Customer Support Center 063 500 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the sam...

Page 588: ...ction Remedy Contact our Customer Support Center You can use a tray other than Tray 4 075 212 Cause Tray 5 malfunction Remedy Contact our Customer Support Center You can use a tray other than Tray 5 077 211 077 212 Cause Detected the installation of a tray of a different type than expected Remedy Contact our Customer Support Center 077 214 077 215 Cause Detected the installation of a tray of a dif...

Page 589: ...een is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 093 401 Cause The toner cartridge Y yellow is not installed Remedy Install the toner cartridge Y yellow 093 403 Cause The toner cartridge M magenta is not installed Remedy Install the toner cartridge M magenta 093 404 Cause The toner cartridge C cyan is not installed Remedy ...

Page 590: ...oklet Maker P 96 116 210 116 211 116 212 Cause An error occurred in the USB memory device Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 116 220 Cause Failed to enter the Download mode Remedy Contact our Customer Support Center 116 310 116 311 116 312 116 313 11...

Page 591: ...stem started with no hard disk installed Remedy To use the Job Based Accounting system the hard disk is required Switch off the machine power make sure that the touch screen is blank and then switch on the machine power to reset the operation 116 340 116 341 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If ...

Page 592: ...n is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 386 Cause The fax cable is not connected correctly Remedy Connect the cable securely and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 1...

Page 593: ...d using a substitute font Remedy Check the print data 116 703 Cause Probable causes are as follows 1 An error occurred during Post Script optional processing 2 An error occurred because of insufficient memory 3 An error occurred because of insufficient memory for PostScript processing Remedy For 1 check the print data For 2 increase memory For 3 increase the value for PostScript Memory 116 704 Cau...

Page 594: ...ssary data or free up the space for the form memory 116 740 Cause A numerical value operation error occurred because a value exceeding the value limit of the machine was used in the print data Remedy Check the print data 116 741 Cause The form cannot be registered because the number of the form registration exceeds the maximum number allowed Remedy Delete unnecessary form The maximum number allowe...

Page 595: ...cument 116 790 Cause Probable causes are as follows 1 If the operator cancelled printing a document that was received using the Store Fax Local Folder or Store Internet Fax Local Folder feature The first set of the document is not stapled 2 For causes other than 1 No set of the document is stapled Remedy For 1 manually staple the first set of the document Or do not cancel printing of a document th...

Page 596: ...ring software processing Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 121 310 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is di...

Page 597: ...d contact our Customer Support Center 121 327 Cause The machine does not support the connected product Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 121 333 Cause An error occurred between the machine and the device connected Remedy Confirm that the device ...

Page 598: ...3 371 123 374 123 377 123 379 123 380 123 381 123 382 123 383 123 384 123 389 123 390 123 392 123 393 123 395 123 396 123 397 123 398 123 399 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code Cause and Remedy ...

Page 599: ...4 339 124 340 124 341 124 342 124 343 124 344 124 345 124 346 124 347 124 348 124 349 124 350 124 351 124 352 124 353 124 354 124 355 124 360 124 361 124 362 124 363 124 372 124 373 124 374 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Custom...

Page 600: ...enter Tray or the Finisher Tray The probable causes are as follows 1 Paper of a different size from the specified is loaded for 2 sided copying 2 The Punching feature of the Finisher has malfunctioned Remedy For 1 check whether the specified size paper is loaded in the tray For 2 confirm whether the error code 012 231 012 232 012 233 or 012 234 is displayed on the touch screen and contact our Cust...

Page 601: ...nnot be used Remedy Check if the SIP registrar server is available Also confirm that SIP Registrar Server Setup is set correctly under Tools System Settings Connectivity Network Setup SIP Settings SIP Registrar Server Setup 133 210 133 211 133 212 133 213 133 214 133 215 133 216 133 217 133 218 133 219 133 220 133 221 133 222 133 223 133 224 Cause An error occurred during fax transmission Remedy S...

Page 602: ...de 2 paper user defined custom paper Confirm the settings by selecting Tools Fax Service Settings Fax Control Receiving Paper Size 1 Select Receiving Paper Size Tray Mode to add a tray to be used for printing the received fax documents 2 Set up paper so that the tray specified for Tray Mode can be used for printing the received fax documents If the error still is not resolved contact our Customer ...

Page 603: ...s in Tray 4 When Tandem Tray Module is Installed 607 Paper Jams in Tray 5 Bypass Tray 608 Paper Jams in Tray 6 HCF B1 Optional 609 Paper Jams in Duplex Module B 611 Paper Jams in Finisher A1 611 Paper Jams in Finisher B1 612 Paper Jams in C3 Finisher C3 Finisher with Booklet Maker 613 Paper Jams in the Folder Unit CD1 619 Important When a paper jam occurred if you pull out a paper tray without che...

Page 604: ...might be deteriorated or the belt may be damaged and need replacement 1 Open Tray 5 1 and then while lifting up the release lever 2 gently open the top left cover 3 When the Side Tray is installed Remove paper from the Side Tray and then open the top left cover 2 If you can see the edge of the jammed paper on the output tray pull the paper straight from the exit area Note Toner may adhere on the t...

Page 605: ... fusing unit 7 Push the center of the top left cover and close the cover gently and then close Tray 5 Paper Jams in Bottom Left Cover C The following describes how to clear paper jams occurring in the bottom left cover 1 Gently open the bottom left cover while pulling the release lever 2 Remove the jammed paper Note Paper may be jammed in the hidden area on the upper position Check inside thorough...

Page 606: ...n while lifting up the release lever 2 gently open the top left cover 3 When the Side Tray is installed Remove paper from the Side Tray and then open the top left cover 2 Lift up the lever to open the top left cover 3 Remove the jammed paper Note If the paper is torn make sure no piece of paper remains inside the machine 4 Close the top left cover gently 5 Push the center of the top left cover and...

Page 607: ...Tray Module is Installed The following describes how to clear paper jams occurring in Tray 3 when the Tandem Tray Module is installed 1 Pull out Tray 3 Important If you pull out a paper tray without checking the paper jam location the jammed paper may be torn and the pieces may remain inside the machine This may cause machine malfunctions therefore always check where the paper jam occurred first 2...

Page 608: ... paper is jammed in the paper feed section open the inner cover and gently remove the paper 4 Push the tray in gently until it stops Paper Jams in Tray 5 Bypass Tray The following describes how to clear paper jams occurring in Tray 5 1 Check the back of Tray 5 around the paper feed entrance and remove the jammed paper Important When two or more sheets of paper are loaded remove all of the sheets f...

Page 609: ...al Paper Jams in Tray 6 Exit 609 Paper Jams in Tray 6 Top Cover 610 Paper Jams in Tray 6 610 Note Remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams in Tray 6 Exit 1 Gently move Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6 2 Remove the jammed paper Note If the paper is torn make ...

Page 610: ...aper Note If the paper is torn make sure no pieces of paper remain inside Tray 6 4 Close the top cover 5 Gently put Tray 6 back into position Paper Jams in Tray 6 1 Pull out Tray 6 until it stops 2 Remove the jammed paper Note If the paper is torn make sure no pieces of paper remain inside Tray 6 CAUTION When pulling out the paper tray do it slowly If pulled out with too much force the tray might ...

Page 611: ... 5 1 lift up the release lever 2 and then gently open the cover of the Duplex Module B 3 2 Remove the jammed paper Note If the paper is torn make sure no piece of paper remains inside the machine 3 Close the cover 1 and then close Tray 5 2 Paper Jams in Finisher A1 The following describes how to clear paper jams occurring in the Finisher A1 optional The following shows the reference section for th...

Page 612: ...isher top cover Paper Jams in Finisher B1 The following describes how to clear paper jams occurring in the Finisher B1 optional Paper Jams under the Finisher Top Cover 612 Paper Jams in the Center Unit 613 Paper Jams under the Finisher Top Cover 1 Push up the lever on the finisher top cover 2 The finisher top cover opens 3 Remove the jammed paper Note If the paper is torn make sure no piece of pap...

Page 613: ...lled Paper Jams in the Center Tray 613 Paper Jams in the Finisher Transport 614 Paper Jams at the Handle 3a 614 Paper Jams at the Handle 3a Using the Knob 3b 615 Paper Jams at the Handle 3c 616 Paper Jams at the Handle 3d 617 Paper Jams at the Handle 3d when the paper is ejected at the output area 618 Paper Jams in the Booklet Unit 4 For C3 Finisher with Booklet Maker 618 Paper Jams in the Booklet...

Page 614: ...he finisher transport and then close it Paper Jams in the Finisher Transport 1 Open the top cover of the finisher transport 2 Remove the jammed paper if there is 3 Close the top cover of the finisher transport Paper Jams at the Handle 3a 1 Open the finisher front door ...

Page 615: ... 4 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3a Using the Knob 3b 1 Open the finisher front door 2 Move the handle 3a upwards 1 and remove the jammed paper 2 Note If paper is torn check for any torn pieces of appear inside the machine 3 Turn the knob 3b to the left 1 and eject...

Page 616: ...ts original position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3c 1 If you can see the edge of the jammed paper on the output tray gently pull the paper straight from the exit area to remove 2 Open the finisher front cover 3 Move the handle 3c to the left ...

Page 617: ... completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3d 1 Open the finisher front door 2 Move the handle 3d to the right 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Return the handle 3d to its original position 5 Close the finisher front door Note If the finisher front door is not completely clo...

Page 618: ...of paper inside the machine Paper Jams in the Booklet Unit 4 For C3 Finisher with Booklet Maker 1 Open the finisher front door 2 Pull out the booklet unit 4 3 Turn the knob 4a to the left 1 and remove all the jammed paper 2 4 Return the booklet unit 4 to its original position 5 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the mach...

Page 619: ...front door is not completely closed a message will appear and the machine remains paused Paper Jams in the Folder Unit CD1 The following describes how to clear paper jams inside the folder unit when the Folder Unit CD1 optional is installed Paper Jams at the Handle 2a 620 Paper Jams at the Handle 2b 620 Paper Jams at the Knob 2c the Handle 2e 2f and the Tri fold Output Tray 2d 621 Paper Jams at th...

Page 620: ...e If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 2a to its original position 4 Close the folder unit door of the Folder Unit CD1 Note A message will be displayed and the machine will not operate if the folder unit door of the Folder Unit CD1 is even slightly open Paper Jams at the Handle 2b 1 Make sure that the machine has stopped and open the folder uni...

Page 621: ...n Paper Jams at the Knob 2c the Handle 2e 2f and the Tri fold Output Tray 2d 1 Make sure that the machine has stopped and open the folder unit door of the Folder Unit CD1 2 Pull out the Tri fold output tray 2d 1 and move the handle 2e to the right 2 Remove the jammed paper 3 Note If paper is torn check for any torn pieces of paper inside the machine 3 If you cannot remove the paper in step 2 retur...

Page 622: ... Output Tray 2d and the Handle 2g 1 Make sure that the machine has stopped and open the folder unit door of the Folder Unit CD1 2 Pull out the Tri fold output tray 2d 1 and move the handle 2g to the right 2 Remove the jammed paper 3 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 2g 1 and push the Tri fold output tray 2d in 2 4 Close the folder unit ...

Page 623: ...1 PC optional Duplex Automatic Document Feeder B1 C 1 Pull up the handle of the top cover of the document feeder and then open the top cover until it stops Note When you fully open the cover it enters a fixed position Open the cover gently 2 If the document is not caught in the entry of the document feeder pull out the document 3 If the massage on the screen instructs you to turn the knob turn the...

Page 624: ...t feeder tray and remove the document 10 Return the document feeder tray gently 11 Make sure that the document is not torn wrinkled or folded and then load the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire document including the pages already scanned The machine will automatically skip the scanned pages and start s...

Page 625: ...nd confirm that there is no space between the near or far side of the cover and the document feeder 5 If you cannot find the document lift the document feeder gently open the Side 2 scanner and remove the document if it is there 6 Return the Side 2 scanner first and then close the document feeder gently 7 If you could not find the document in step 5 lift the document feeder tray and remove the doc...

Page 626: ...ntire document including the pages already scanned The machine will automatically skip the scanned pages and start scanning unscanned pages Torn wrinkled or folded documents may cause document jams and damage To scan such documents directly place the document on the document glass to make copies ...

Page 627: ...upport Center if the problem persists after you have tried the following solutions Important Even if the sheets have been stapled together properly staples may rise up depending on the way you handle the sheets If copies are stapled as shown in the figures below contact our Customer Support Center Unstapled Bent staple One side of staple rising up Staple bent in reverse direction Flattened staple ...

Page 628: ...e the staple cartridge out of the machine Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher 3 After you take out the staple cartridge check inside of the finisher for any remaining staples 4 Pull up the metal part of the staple cartridge as shown in the illustration 5 Remove the jammed staples 1 and then return the metal part pulled u...

Page 629: ...es even after you perform the above procedure contact our Customer Support Center Staple Jams in Staple Cartridge for Finisher B1 This section describes how to clear staple jam occurred in the staple cartridge of the Finisher B1 optional 1 Make sure that the machine is not operating and open the finisher front door 2 Grasp the handle as shown in the illustration to pull out the staple cartridge to...

Page 630: ...shown in the illustration 6 Remove the jammed staples 1 and then return the metal part pulled up in step 5 to the original position 2 7 Push the staple cartridge into the machine until it clicks into place 8 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused CAUTION Be careful in removing jammed staples ...

Page 631: ...and open the finisher front door 2 With grasping the lever R1 of the staple cartridge holder pull out the holder to the right towards you 3 With grasping the orange lever pull out the staple cartridge Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher When the C3 Finisher Staple Unit 65 Sheets is installed pull down the orange lever an...

Page 632: ...sher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center Booklet Staple Jams in Booklet Staple Cartridge for C3 Finisher with Booklet Maker This section describes how to clear staple jam occurred in the booklet stapl...

Page 633: ... staple cartridge downward Then pull out the booklet staple cartridge upwards 4 Push down the metal part of the staple cartridge 5 Remove the jammed staples 1 and return the metal part pushed down in step 4 to its original position 2 6 Return the booklet staple cartridge to its original position CAUTION Be careful in removing jammed staples ...

Page 634: ...tridge until of the booklet staple cartridge is fitted in of the booklet unit 8 Return the booklet unit to its original position 9 Close the finisher front door Note If the door is not closed completely a message appears and the machine will remain paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center ...

Page 635: ...able Area 661 Internal Fonts 662 Optional Components 664 Fold Position Adjustment 667 Adjust Image Transfer 675 ESC P K Emulation 680 PDF Direct Print 695 DocuWorks Direct Print 697 PCL Emulation 699 HP GL 2 Emulation 707 Notes and Restrictions 725 Passcode Setting for Extended Function 761 Using the Telephone 764 Activity Report 766 EP System 770 Glossary 771 ...

Page 636: ...0 colors Warm up Time 30 seconds or less at 23 C room temperature When the main power is switched on 24 seconds or less Document Size The maximum size is 297 x 432 mm A3 11 x 17 for both sheets and books Paper Size Paper Trays 1 to 4 Maximum SRA3 320 x 450 mm 12 x 18 305 x 457 mm A3 Minimum A5 148 x 210 mm Paper Tray 5 Maximum 12 x 19 305 x 483 mm Minimum Postcard 100 x 148 mm Envelope 120 x 235 m...

Page 637: ...mode the default for the Output Color is Color Auto Detect Dual Color or Single Color Monochrome 4 6 seconds Color 4 1 seconds Same magnification Paper Tray 1 1 sided Center Tray ApeosPort V C5576 DocuCentre V C5576 For A4 monochrome priority mode the default for the Output Color is Black White or No Default Monochrome 3 7 seconds Color 6 5 seconds For A4 color priority mode the default for the Ou...

Page 638: ...mode the default for the Output Color is Color Auto Detect Dual Color or Single Color Monochrome 6 3 seconds Color 6 4 seconds Same magnification Paper Tray 1 1 sided Center Tray ApeosPort V C2276 DocuCentre V C2276 For A4 monochrome priority mode the default for the Output Color is Black White or No Default Monochrome 6 6 seconds Color 10 0 seconds For A4 color priority mode the default for the O...

Page 639: ...mode the default for the Output Color is Color Auto Detect Dual Color or Single Color Monochrome 6 4 seconds Color 6 5 seconds Same magnification Paper Tray 1 1 sided Center Tray ApeosPort V C5576 DocuCentre V C5576 For A4 monochrome priority mode the default for the Output Color is Black White or No Default Monochrome 6 6 seconds Color 9 4 seconds For A4 color priority mode the default for the Ou...

Page 640: ...tect Dual Color or Single Color Monochrome 7 2 seconds Color 8 2 seconds Same magnification Paper Tray 1 1 sided Center Tray ApeosPort V C2276 DocuCentre V C2276 With Duplex Automatic Document Feeder B1 C For A4 monochrome priority mode the default for the Output Color is Black White or No Default Monochrome 8 5 seconds Color 10 1 seconds For A4 color priority mode the default for the Output Color...

Page 641: ...ute B4 36 sheets minute 36 sheets minute A3 32 sheets minute 32 sheets minute Paper Tray 5 Continuous 2 sided copy same magnification Monochrome Color B5 A4 52 pages minute 52 pages minute A4 B5 42 pages minute 42 pages minute B4 25 pages minute 25 pages minute A3 23 pages minute 23 pages minute Important When paper is fed from Tray 5 and the paper size is set to Auto Detect the printing speed for...

Page 642: ...te B4 32 sheets minute 29 sheets minute A3 27 sheets minute 25 sheets minute Paper Tray 5 Continuous 2 sided copy same magnification Monochrome Color B5 A4 47 pages minute 43 pages minute A4 B5 38 pages minute 34 pages minute B4 21 pages minute 19 pages minute A3 19 pages minute 18 pages minute Important When paper is fed from Tray 5 and the paper size is set to Auto Detect the printing speed for ...

Page 643: ...ute B4 21 sheets minute 21 sheets minute A3 18 sheets minute 18 sheets minute Paper Tray 5 Continuous 2 sided copy same magnification Monochrome Color B5 A4 32 pages minute 32 pages minute A4 B5 25 pages minute 25 pages minute B4 13 pages minute 13 pages minute A3 12 pages minute 12 pages minute Important When paper is fed from Tray 5 and the paper size is set to Auto Detect the printing speed for...

Page 644: ...y same magnification Monochrome Color B5 A4 24 sheets minute 24 sheets minute A4 B5 19 sheets minute 19 sheets minute B4 16 sheets minute 16 sheets minute A3 14 sheets minute 14 sheets minute Paper Tray 5 Continuous 2 sided copy same magnification Monochrome Color B5 A4 24 pages minute 24 pages minute A4 B5 19 pages minute 19 pages minute B4 9 8 pages minute 9 8 pages minute A3 8 9 pages minute 8 ...

Page 645: ... 240 V 10 1 65 kW AC 110 V 10 Standby mode 56 W or less Sleep mode 1 3 W or less AC 220 240 V 10 1 1 W or less AC 110 V 10 Dimensions Width 640 x Depth 699 x Height 1 128 mm with Duplex Automatic Document Feeder B1 C Width 640 x Depth 699 x Height 1 143 mm with Duplex Automatic Document Feeder B1 PC Weight ApeosPort V C7776 C6676 DocuCentre V C7776 C6676 The machines with Copy Print Fax Scan featu...

Page 646: ... Same as the continuous copy speed Important This speed may be reduced due to image quality adjustment The performance may be reduced depending on the paper type and or the paper tray Printing Resolution Output resolution 1 200 x 2 400 dpi 1 200 x 1 200 dpi Data processing resolution Standard 600 x 600 dpi Fine 600 x 600 dpi Superfine 1 200 x 1 200 dpi When printing in high quality or high resolut...

Page 647: ...ft Windows Server 2008 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 R2 x64 Microsoft Windows 7 x64 Microsoft Windows Server 2012 x64 Microsoft Windows Server 2012 R2 x64 Microsoft Windows 8 x64 Microsoft Windows 8 1 x64 Mac OS X 10 5 10 6 Mac OS X 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks OS X 10 10 Yosemite Note For information about the latest supported OS contact ou...

Page 648: ...E T is not supported for some models Gigabit Ethernet optional or Secondary Ethernet Kit optional is required Type Color scanner Document Size Same as the Copy Function Scanning Resolution 600 x 600 dpi 400 x 400 dpi 300 x 300 dpi 200 x 200 dpi Scanning Speed With Duplex Automatic Document Feeder B1 C Monochrome 70 sheets minute Color 70 sheets minute With Duplex Automatic Document Feeder B1 PC Mo...

Page 649: ... for XML Paper Specification Driver TWAIN Operating System Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Microsoft Windows Server 2003 x64 Microsoft Windows Server 2008 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 R2 x64 Microsoft Windows 7 x64 Microsoft Windows Server 2012 x64 Micr...

Page 650: ... Format Monochrome binary TIFF Compression type MH MMR DocuWorks Compression type MH MMR PDF Compression type MH MMR JBIG2 XPS Compression type MH MMR Gray scale Full color TIFF Compression type JPEG JPEG DocuWorks Compression type JPEG PDF Compression type JPEG Flate XPS Compression type JPEG Microsoft Word Microsoft Excel The Advanced Scan Kit optional is required Note XPS stands for XML Paper S...

Page 651: ... MMR JBIG Transmission Speed G3 33 6 31 2 28 8 26 4 24 0 21 6 19 2 16 8 14 4 12 0 9 6 7 2 4 8 2 4kbps No of Fax Lines PSTN PBX G3 maximum 3 lines Sending Document Size A3 B4 A4 Fax Resolution Same as the Scanning Resolution for Fax Function Transmission Speed Same as the Fax Function Applicable Lines Same as the Fax Function Operating System Microsoft Windows Server 2003 Microsoft Windows Server 2...

Page 652: ...ximum 600 mm Scanning Resolution Same as the Fax Function Protocol SIP JT T 38 Output Format Format TIFF FX Compression method MH MMR JBIG Connectivity Standard Ethernet 100BASE TX 10BASE T Optional Ethernet 1000BASE T Paper Size Maximum SRA3 12 6 x 17 7 320 x 449 6mm 12 x 18 304 8 x 457 2mm A3 Minimum A5 Paper Weight 60 220 gsm Type Duplex Automatic Document Feeder Document Size Maximum A3 11 x 1...

Page 653: ...entre V C3376 Monochrome 23 sheets minute Color 23 sheets minute ApeosPort V C3374 DocuCentre V C3374 Monochrome 23 sheets minute Color 23 sheets minute ApeosPort V C2276 DocuCentre V C2276 Monochrome 23 sheets minute Color 23 sheets minute Note The number of sheets may vary depending on the scanning speed Dimensions Width 560 x Depth 492 x Height 105 mm Weight 8 kg Type Duplex Automatic Document ...

Page 654: ...ntre V C7776 Monochrome 70 sheets minute Color 70 sheets minute ApeosPort V C6676 DocuCentre V C6676 Monochrome 65 sheets minute Color 65 sheets minute ApeosPort V C5576 DocuCentre V C5576 Monochrome 50 sheets minute Color 50 sheets minute ApeosPort V C4476 DocuCentre V C4476 Monochrome 41 sheets minute Color 41 sheets minute ApeosPort V C3376 DocuCentre V C3376 Monochrome 31 sheets minute Color 3...

Page 655: ...Depth 699 mm main unit Finisher A1 when the extension tray and the bypass tray are fully extended Type Sorting Offset available Stacking Offset available Paper Size Maximum A3 11 x 17 Minimum B5 Paper Weight 52 220 gsm 52 55 gsm output paper may not be aligned properly depending on the paper type Stacker Capacity Unstapled sheets A4 2 000 sheets B4 or larger 1 000 sheets Mixed size 2 300 sheets St...

Page 656: ...th 620 x Depth 597 x Height 1 057 mm with the Booklet Maker Unit Weight 28 kg 37 kg with the Booklet Maker Unit Space Requirement with the main unit Width 1 666 x Depth 699 mm Main unit Finisher B1 when the extension tray and the bypass tray are fully extended Width 1 666 x Depth 709 mm Main unit Finisher B1 Booklet Maker Unit when the extension tray and the bypass tray are fully extended Type Out...

Page 657: ... into unfold sheets of paper that can be stapled one Z fold sheet of A3 or 11 x 17 paper is equivalent to 10 sheets of unfold paper and one Z fold sheet of other size of paper is equivalent to 20 sheets of unfold paper If the curl in the paper is very strong the output paper may not be stapled properly Paper size Maximum A3 11 x 17 Minimum B5 Position 1 position or 2 positions Important When using...

Page 658: ...sets 2 1 With paper of a larger size delivered on paper of a smaller size 2 This number may vary depending on the conditions Important When using P paper Staple Capability 50 sheets Note When the C3 Finisher Staple Unit 65 Sheets optional is installed at the maximum of 65 sheets can be stapled Depending on the paper type copies may not be aligned or stapled properly When using with Folder Unit CD1...

Page 659: ...450 mm 12 x 18 305 x 457 mm Minimum B5 Paper weight 60 105 gsm Fold Staple 2 3 60 105 gsm Fold Unstaple 3 60 105 gsm Single Fold 1 The capacity varies depending on how heavy the cover is Booklets may not be tightly closed depending on the size or type of the paper 2 Covers can be up to 256 gsm Extra HW for saddle staple during printing 3 Printed covers can be up to 169 gsm Heavyweight for middle f...

Page 660: ...y 100 sheets Important When using P paper Dimensions Width 353 x Depth 469 x Height 198 mm Weight 1 kg Space Requirement when connected to the main unit Width 1 064 x Depth 699 mm 1 2 1 When the bypass tray is fully extended 2 When the stopper of the document output tray is pulled out Paper Size A4 8 5 x 11 B5 Paper Weight 55 216 gsm Tray Capacity 2 030 sheets Important When using 80 gsm paper Dim...

Page 661: ...per Note To extend the printable area change the PCL print driver setting or the Print Area setting on the touch screen For more information on the setting method on the print driver refer to the help provided for the print driver For more information on the setting on the control panel refer to Print Area P 245 When the paper width is less than 12 inches A3 When the paper width is 12 inches 12 x ...

Page 662: ...ESC P K Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Roman Sans Serif Symbol Times New Roman Times New Roman Bold Times New Roman Italic Times New Roman Bold Italic ITC Zapf Dingbats GoldSEMM GoldSAMM PDF Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Symbol Times New Roman Times New...

Page 663: ... Times New Italic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Oblique SymbolPS Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic ITC Bookman Light ITC Bookman Light Italic ITC Bookman...

Page 664: ...them Transport Unit H1 Transfers paper output from the center tray to the C3 Finisher or C3 Finisher with Booklet Maker C3 Finisher Punch Unit 2H 4H 2 4 hole punches output sheets Note C3 Finisher or C3 Finisher with Booklet Maker is required This option is included when you purchase the C3 Finisher or C3 Finisher with Booklet Maker C3 Finisher Punch Unit 2H 3H 2 3 hole punches output sheets Note ...

Page 665: ...s such as Chinese Korean Japanese and English in one character code Scanner Kit 1 Adds the Scan feature except Store to USB to the machine Advanced Scan Kit Allows you to select the Microsoft Word and Microsoft Excel formats when using E mail Scan to PC and Store to USB feature Also allows you to use optical character recognition OCR when scanning External Access Kit 2 Allows you to link to a remo...

Page 666: ...en output with the machine Image Log Kit for PostScript 3TM 2 Allows you to attach job logs which include information on a user time and the number of sets output to the copies prints that have been output with the machine Embedded IC Card Reader A built in IC Card Reader which can read data in a smart card For details on this option refer to Configuration for IC Card Reader Optional P 449 Embedde...

Page 667: ...paper to adjust the fold position in the tray 2 Press the Log In Out button and then enter the System Administration mode For more information on how to enter the System Administration mode refer to System Settings Procedure P 138 3 Select Tools on the Services Home screen 4 Select System Settings Common Service Settings Maintenance 5 Select Finisher Adjustment Note Select to return to the previou...

Page 668: ...djustment P 668 For booklet refer to Booklet Position Adjustment P 669 For C fold refer to C Fold Position Adjustment P 671 For Z fold refer to Z Fold Position Adjustment P 672 For Z fold half sheet refer to Z Fold Half Sheet Position Adjustment P 673 Single Fold Position Adjustment Adjust the single fold position 1 Select Single Fold and then select Change Settings 2 Specify Sheets to be folded a...

Page 669: ...printout 12 Adjust the alignment again if necessary Steps 5 to 11 13 Select Save 14 Select Close until the Services Home screen is displayed Note When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Booklet Position Adjustment Adjust the booklet position 1 Select Booklet and then select Change S...

Page 670: ...eet stack misalignment amount you measured in step 6 in Values A B Before Adjustment 9 Select Save 10 Select Booklet Fold State 16 Sheets in the same way as Booklet Fold State 2 Sheets Note Alignment is adjusted automatically when loading stacks of 2 to 16 sheets Set Variable Sheet Booklet 11 Select Adjust 12 Select the tray in which you loaded paper and press the Start button The sample is printe...

Page 671: ...art button The sample is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Values A B Important Set value A and value B so that an edge of the paper does not extend beyond a fold position of the paper Extending an edge of paper ...

Page 672: ...lect Z Fold A4 or Z Fold 8 5x11 and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loaded paper and press the Start button The sample is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Valu...

Page 673: ...gure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Z Fold Half Sheet Position Adjustment Adjust the Z Fold Half Sheet position 1 Select Z Fold Half Sheet A3 Z Fold Half Sheet B4 Z Fold Half Sheet 11x17 or Z Fold Half Sheet 8K and then select Change Settings 2 Select Sample Printout 3 Select the tray in whic...

Page 674: ...paper may cause a paper jam 7 Select Adjust 8 Select Sample Printout again 9 Select the tray in which you loaded paper and press the Start button The sample is printed 10 Select Close 11 Confirm the result of sample printout 12 Adjust the alignment again if necessary Step 5 to 11 13 Select Save 14 Select Close until the Services Home screen is displayed Note When you configure settings under Syste...

Page 675: ...ly Adjusting the Transfer Output Value You can specify the image transfer output value for each paper type Adjusting the transfer output value manually 1 Press the Log In Out button and enter the System Administration mode For how to enter the System Administration mode refer to System Settings Procedure P 138 2 Select Tools on the Services Home screen 3 Select System Settings Common Service Setti...

Page 676: ...Side 1 will be printed on the top right of the Side 1 sample and Side 2 will be printed on the top right of the Side 2 sample When the paper size is A4 B4 or 8 5 11 the sample will be printed on two sheets 10 Check the print sample and take a note of the value 5 to 10 printed on the left side of the most successfully printed row Note When 2 Sided is selected do the same for both the Side 1 sample ...

Page 677: ... selected in step 7 13 Select Close Adjusting the transfer output value by scanning the sample printout 1 Press the Log In Out button and enter the System Administration mode For how to enter the System Administration mode refer to System Settings Procedure P 138 2 Select Tools on the Services Home screen 3 Select System Settings Common Service Settings Maintenance 4 Select Adjust Image Transfer 5...

Page 678: ...s the Start button The print sample will be printed Note Side 1 will be printed on the top right of the Side 1 sample and Side 2 will be printed on the top right of the Side 2 sample When the paper size is A4 B4 or 8 5 11 the sample will be printed on two sheets 10 Select Scan Calibration Chart 11 Set the print sample on the document glass as shown in the screen 5 4 3 2 1 0 1 2 3 4 5 6 7 8 9 10 Si...

Page 679: ...s Selecting Start with an insufficient number of scanning will cause an abnormal end of the adjustment in the next step Any print sample can be scanned up to four times regardless of how many times it needs to be scanned If the required number of scanning times is exceeded the transfer output value is adjusted based on only the later samples required When scanning a print sample which needs to be ...

Page 680: ...lation mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support printer languages are as follows Parallel port USB port LPD port IPP port Port9100 port WSD port Note WSD stands for Web Services on Devices Switching between Printer Languages The machine provides the Multi emulation...

Page 681: ... are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printing outline fonts of up to a certain size are cached Outline fonts are converted into bitmap data temporarily and then printed To minimize this processing time the processed bitmap data is saved in the memory This process is called font caching The saved bitmap data is delete...

Page 682: ...rt Center Barcodes In the ESC P K mode you can use barcodes The barcodes that can be used are as follows EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E CODE39 CODE128 POSTNET Forms You can use ESC P K to register forms on the machine Up to 64 forms can be registered For more information on registering forms contact our Customer Support Center ESC P K Emulation Settings The following tables show the b...

Page 683: ...aper 15 x 12 103 Continuous form paper 15 x 11 3 A3 4 A4 5 A5 14 B4 15 B5 21 8 5 x 14 22 8 5 x 13 23 8 5 x 11 24 11 x 17 0 Postcard The number of characters printed is 80 characters 72 rows for continuous form paper 10 x 12 80 characters 66 rows for continuous form paper 10 x 11 136 characters 72 rows for continuous form paper 15 x 12 and 136 characters 66 rows for continuous form paper 15 x 11 No...

Page 684: ...s the magnification based on a combination of Original Size and 1 2 of Paper Size Setting Item Item Number Value Setting Item Item Number Value Paper position 20 Sets the paper position 0 Default Without cut sheet feeder left 1 With cut sheet feeder center Note When Without cut sheet feeder left is specified and FF line feed command is received the machine skips the number of lines specified in VF...

Page 685: ... area outside of the printable area to fit onto the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal direction 45 to 210 Default 100 45 210 Note When a continuous form paper is selected for Original Size print result is identical for Preset and Fit to Cut Sheet 18 Variable horizontal magnification 2 Up mode 21 Sets whether ...

Page 686: ...e character print area 53 Image enhancement Sets whether or not to enable the Image Enhancement feature Image Enhancement smoothens the border between black and white reducing rough edges and thus seemingly increasing the resolution 0 Off 1 Default On ESCP switch 55 Text quality Sets the Text Quality mode to high quality or draft 0 Default High Quality 1 Draft Important Since the default value is ...

Page 687: ...e escape sequence replacement feature When enabling specify the escape sequence with item 63 0 Default Disabled 1 Enabled For more information on extended commands contact our Customer Support Center 63 Escape sequence character To control an extended command with a text code you must specify an escape sequence the first two bytes of the extended command Enter two characters using the keyboard dis...

Page 688: ...ting Item Item Number Value Document Size Paper Size A3 A4 A5 B4 B5 11 x 17 8 5 x 14 8 5 x 13 8 5 x 11 Postcard A3 Long edge 100 70 49 86 60 103 84 78 66 100 Short edge 100 70 48 86 60 94 72 72 72 100 A4 Long edge 143 100 70 123 86 147 120 112 94 48 Short edge 143 100 69 123 86 135 103 103 103 45 A5 Long edge 204 143 100 177 123 210 172 160 135 69 Short edge 207 145 100 178 124 195 149 149 149 65 ...

Page 689: ...00 Short edge 139 97 67 120 84 131 100 100 100 100 Postcard Long edge 100 100 145 100 178 100 100 100 100 100 Short edge 100 100 153 100 190 100 100 100 100 100 15 x 11 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 103 72 50 89 62 97 74 74 74 100 15 x 12 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 95 66 46 81 57 89 68 68 68 100 10 x 11 Long edge 147 103 72 127 89 151 124 115 ...

Page 690: ... 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 13 Long edge 90 63 100 77 54 84 64 64 64 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 11 Long edge 106 74 51 92 64 100 77 77 77 100 Short edge...

Page 691: ...110 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 13 Long edge 125 87 61 108 75 128 105 97 82 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 11 Long edge 147 103 72 127 89 151 124 115 97 100 Short edge 133 93 64 1...

Page 692: ... 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49 76 58 58 58 100 Short edge 93 50 100 80 55 96 78 72 61 100 8 5 x 13 Long edge 87 61 100 75 52 82 63 63 63 100 Short edge 93 64 100 80 55 96 78 72 61 100 8 5 x 11 Long edge 103 89 100 89 72 97 74 74 74 100 ...

Page 693: ...ing on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11 x 17 106 94 166 58 8 5 x 14 81 76 136 43 8 5 x 13 81 70 126 43 8 5 x 11 81 58 106 43 Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 95 161 66 B4 97 82 139 56 A4 79 66 113 45 ...

Page 694: ...r pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Postcard 39 34 58 23 11 x 17 110 102 170 66 8 5 x 14 85 84 140 51 8 5 x 13 85 78 130 51 8 5 x 11 85 66 110 51 Paper Size Portrait Landscape Characters Lines Characters Lines All supported paper siz...

Page 695: ...ct Print Settings This section describes the available settings with the PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual Output Quantity Layout 2 Sided Printing Paper Siz...

Page 696: ...fixed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 406 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a PDF file to be printed Output color 407 Sets whether to print in color or monochrome 0 Default Auto 1 Black T...

Page 697: ...uWorks files without using ContentsBridge provided by Fuji Xerox Note For information on printing DocuWorks files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual Output Quantity Layout 2 Sided Printing Paper Size Print Mode Output Color Collate Setting Item Item Number Value Output quantity 501 Sets the number of copies to be printed 1 999 Default 1 1...

Page 698: ...paper size is fixed at A4 Paper size 506 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a DocuWorks file to be printed Output color 507 Sets whether to print in color or monochrome 0 Default Auto 1 Black The Auto setting automatically determines the output color color or monochrome for each pag...

Page 699: ...he emulation mode and the printer to be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switc...

Page 700: ...ica Bold Oblique Courier CourierPS Courier Italic CourierPS Oblique Courier Bold CourierPS Bold Courier Bold Italic CourierPS Bold Oblique Letter Gothic SymbolPS Letter Gothic Italic Palatino Roman Letter Gothic Bold Palatino Italic Albertus Medium Palatino Bold Albertus Extra Bold Palatino Bold Italic Clarendon Condensed ITC Bookman Light Coronet ITC Bookman Light Italic Marigold ITC Bookman Demi...

Page 701: ... of jobs already received by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until a complete page of data or a page break command is received For a Parallel interface or a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In...

Page 702: ...ze Only available when Paper Tray is set to Auto Only cut sheet can be set 3 A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size 30 8K Important When Trays 1 to 4 Tray 6 is selected Paper Size cannot be set The paper size loaded in the specified tray is displayed Note When Trays 1 to 4 Tray 6 is selected the paper size is determined by the size of paper l...

Page 703: ...PCL Emulation 703 Appendix 16 Orientation 205 Set the orientation of paper 0 Default Portrait 1 Landscape 2 Sided printing 206 Sets the 2 sided printing 0 Default Off 1 On Parameter Item No Value ...

Page 704: ...7 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Times Bold Italic 50 Helvetica 51 Helvetica Oblique 52 Helvetica Bold 53 Helvetica Bold Oblique 54 CourierPS 55 CourierPS Oblique 56 CourierPS Bold 57 CourierPS Bold Oblique 58 SymbolPS 59 Palatino Roman...

Page 705: ... 2400 Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies to be printed 1 999 Default 1 1 to 999 sets Important When the output quantity is specified by a client that number of copies is printed After printing the number set on the control panel is overwritten with the number newly specif...

Page 706: ...fault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Default custom paper size 219 Short edge Specifies the default custom paper size 2100 Default short edge value 210 0 mm 2970 Default long edge value 297 0 mm 0 9999 0 to 999 9 mm 220 Long edge Print Quanti...

Page 707: ...llows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switches to the relevant printer language Automatic Switching T...

Page 708: ... to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until a complete page of data or a page break command is received For a Parallel interface or a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcible Printing feature does ...

Page 709: ...alue is 0 mm HP GL 2 Emulation Settings The following table shows the emulation parameters and their values for HP GL 2 emulation HP GL 2 Settings List Items that can be set using the HP GL 2 mode menu are explained in two groups basic settings and extended settings Basic Settings Parameter Item No Value Document size 101 Sets the document size created by a computer 0 A0 1 A1 2 A2 3 A3 4 A4 5 A5 1...

Page 710: ...per tray to be used for printing 0 Default Auto 1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5 6 Tray 6 HCF B1 Important When Trays 1 to 4 Tray 6 is selected the paper size is determined by the size of paper loaded in the tray and thus Paper size cannot be set Note When Auto is selected and paper of the same size in the same orientation in multiple trays is loaded paper will be fed in the order of T...

Page 711: ...fer to Internal Fonts P 662 0 Default Stroke 1 Roman 2 Sans serif Position adjustment 113 Vertical position adjustment Adjusts the hard clip area vertically or horizontally You can set from 250 mm to 250 mm in 1 mm increments 0 Default Does not move the hard clip area 1 250 250 to 1 mm 251 500 1 to 250 mm Important Data outside the printable area is not printed regardless of the adjustment of the ...

Page 712: ...Accordingly images cannot be drawn outside the boundary of the hard clip area 0 Standard 2 Default Paper For more information on hard clip area refer to Hard Clip Area P 715 152 Eject command SP Sets the command that indicates the end of plotting When the command specified here is received plotting is terminated and the paper is output 0 Default OFF 1 ON The default value is ON for SPO and OFF for...

Page 713: ... scaling is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting of the active area determination command is valid when Document size is set to Auto 162 Paper margin Sets the paper margin when auto scaling is being used 0 99 Default 0 0 to 99 mm Note The setting of the paper margin is valid when Document size is set to Auto 163 Image enhancement Sets whether to perform image enhance...

Page 714: ...width thickness of the line of the 16 pens No 00 to 15 You can set the width from 0 0 to 25 5 mm in 0 1 mm increments No 00 denotes Item No 800 0 255 Default 3 0 to 25 5 mm Note If the image is reduced by concern with the relationship between Document size and Paper size settings the pen width is reduced accordingly to 0 1 mm at the smallest The width of the line gets thick symmetrically with resp...

Page 715: ...5 No 00 denotes Item No 900 0 Default None 1 Intersect 2 Round 3 Cut None Intersect Round Cut Note None is suitable for drafts because it takes shortest processing time If a symbol is set by symbol command the link process is not executed The symbol command is an HP GL 2 command for specifying a symbol 950 965 Pen density No 0 No 15 Sets the density of the 16 pens No 00 to 15 You can set the densi...

Page 716: ... Note The HP GL emulation supports five paper sizes A3 A5 A4 B4 and B5 Paper size Paper Length 1 7200 inch Coordinate Value 1 7200 inch X Axis Y Axis Margin Printable Area Top right Edge Margin Width Height Bottom left X Bottom left Y Long Side Short Side Top right X Top right Y XR YU A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260 A4 84168 59508 1260 1260 81648 56988 82908 58248 126...

Page 717: ...1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B4 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260 B5 51588 72828 1260 1260 49068 70308 50328 71568 1260 1260 Short side YU Long side Bottom left X Bottom left Y 0 0 XR Height Printable Area Top right X Top right Y Width Physical ...

Page 718: ...d for obtaining the active coordinate area using the area determination mode The default value is Auto 0 Set the paper margin using Paper margin 162 The default value is 0 mm 0 Set the scaling mode The default value is Paper Size 0 Setting Item Details The following describes the details for each setting You can change the settings on the HP GL 2 Programming screen Document Size To set Document si...

Page 719: ... coordinates area If there are no PS commands in the data the active coordinate area is determined by Adapted Paper Margin Set the range from 0 to 99 mm The default value is 0 mm To get the active coordinates area subtract the area set in paper margins from the active coordinates area obtained in the area determination mode Scaling Mode Select the mode for determining the document size from the ob...

Page 720: ...m size that includes the active coordinates area obtained in step 3 will be the document size If the Scaling Mode is the ACA 1 Obtain the coordinate area to be active from the HP GL data entered in accord with the area determination mode 2 As a margin add the larger value of either the font size specified in the page the default size or one half the specified pen width to the active coordinates ar...

Page 721: ...sible paper size If A series paper A3 A4 A5 is not loaded in the trays all three sizes A3 A4 and A5 become possible sizes a message is displayed on the touch screen prompting the user to load A series paper If the Paper Size Setting is Auto The paper sizes among the five sizes A3 B4 A4 B5 and A5 that are actually loaded in the trays become the possible paper size If A3 B4 A4 B5 or A5 paper is not ...

Page 722: ... or center the origin of the document and the paper are aligned and drawn If the Document Size is Auto and the Scaling Mode is ACA The hard clip setting is inactive The hard clip area is always the advanced hard clip area The scaling factor is determined according to the ACA and the paper size The range for the ACA for each paper size is as follows The maximum scaling factor is 210 of the advanced...

Page 723: ...cument Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling ON Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Print Area Document Size Paper Size Print Area Document Size Paper Size Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 724: ...16 Appendix 724 Appendix 16 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 725: ...wer indicator For 110 V The power indicator will not be turned off immediately after the power is switched off The machine takes approximately 40 seconds before the light goes out For 220 240 V The power indicator will not be turned off immediately after the power is switched off The machine takes approximately 170 seconds before the light goes out Switching the Power Off from Remote Location Usin...

Page 726: ...ient for fax Internet fax or an e mail transmission One Touch Buttons The one touch buttons only for fax models are used to specify an address when sending faxes IP faxes internet faxes Scan to PC or E mail The buttons cannot be used when you specify an e mail address a shared folder of SMB FTP or a server address The following two methods are available to assign the address numbers to the one tou...

Page 727: ... IC Card Cashier contact our Customer Support Center Our service representative performs the installation and configures the settings The table below shows the available combinations of EP accessories that can be simultaneously installed on the machine with the IC Card Reader Our service representative performs the installation For more information contact our Customer Support Center Printed Time ...

Page 728: ... the measurement unit such as mm or inch is changed If a file is selected from a file list with Job Status The use of a scrolling bar when you select an item Output Color When you select Auto Detect in Output Color for a copy job or select Color in Output Color for a print job the machine may consume yellow magenta and cyan toner cartridges and drum cartridges even when your document is black and ...

Page 729: ...ce such as copying and secure printing is not selected Opening and closing the top cover of the document feeder Opening and closing the front cover Opening and closing the bottom left cover Opening the paper tray All the operations including opening and closing the front cover of the finisher and pressing the buttons However the confirmation message appears and the Error indicator lights up when t...

Page 730: ...r there is no need for displaying view images you can disable the image generation setting of the print driver Note The print driver settings have priority over the machine settings Notes and Restrictions on the Use of the Copy Feature Copy Feature The machine does not offer the Improves Fit feature Meter Count for Dual Color and Single Color Copies Dual color and single color copies are counted a...

Page 731: ...IFF print data will be transferred to the machine directly whereas DocuWorks document data will be first processed by the client computer and then transferred to the machine and printed Note XPS stands for XML Paper Specification Text and Photos for Media Print You can use a commercially available single slot memory card reader but the operation is not guaranteed When you use a multi slot memory c...

Page 732: ...k sheets inserted by the application will also be counted by the meter Meter Count for Watermark When the Copy Management Expansion Kit optional is installed and a document is printed using the Watermark feature such as Annotation and Force Annotation the meters count with the following method Color documents are counted as color copies regardless of whether the Watermark feature is used or not Bl...

Page 733: ...are the followings A4 and A3 B5 and B4 8 5 x 11 Letter and 11 x 17 Tabloid 16K and 8K The document orientation portrait or landscape may not be determined correctly depending on the application being used In this case the output may have a different orientation from the document orientation depending on the combination of the mixed size originals The output may have a different orientation from th...

Page 734: ...tly edit texts or images on the document scanned and converted into the Microsoft Office format Note that the strict reproducibility of the texts tables images and pictures of the original document may not be ensured due to the scope of this feature Restriction on Scanning Capacity The maximum scanning capacity for one page is 297 x 432 mm For standard sizes A3 or 11 x 17 inches Number of Sheets f...

Page 735: ...when selecting the menu If no media is in the Memory Card Reader commercially available the screen switches when you insert the Reader If the Memory Card Reader commercially available is used and it is left inserted all the time the screen does not switch even when a media is inserted into the slot of the Reader Network Reference on SMB Environment If you configure more than 256 shared resources o...

Page 736: ...mmunication The E mail and Internet Fax services support S MIME Searchable PDF We recommend that you set 300 dpi for Resolution when you use the optical character recognition OCR feature For Store to Folder you cannot select Searchable for Searchable Text When you use CentreWare Internet Services to retrieve a file from a folder you can set Searchable Text if all scanned images of the file in the ...

Page 737: ...m the ordinary monochrome images in the image quality The Specific Color feature is not suitable for documents with graphs and photographs or with multiple colors For those documents use MRC High Compression Obtaining Addresses from LDAP Server Recipients addresses that can be obtained from the LDAP server for the E mail service are e mail addresses Internet fax addresses and fax numbers The Addre...

Page 738: ...mode to Active Mode In Passive Mode the server permits a client to connect to the port for the data transfer so that the client starts the connection Passive Mode is commonly used and also has lower security risk than Active Mode In Active Mode a client notifies the server of the port number for the data transfer so that the server starts the connection Active Mode may incur a security risk such a...

Page 739: ...twork Scanner Utility 3 Microsoft Office Format is available when the following conditions are satisfied Color Scanning Auto Detect Color Grayscale Note This feature cannot be selected when Color Scanning is set to Black White Photographs is not available for this feature even if you select Color in Color Scanning Original Size 50 50 mm to 297 432 mm Resolution 300dpi Reduce Enlarge 100 Note This ...

Page 740: ...t an address type in accordance with the service The address book entry registered with the wrong address type cannot be selected from the original service Simple Fax While you are making the settings for Fax Internet Fax you cannot switch to the Simple Fax screen To switch to the Simple Fax screen you must return to the Services Home screen Once you return to the Services Home screen the settings...

Page 741: ...inations when Transmitting an Internet Fax Resolution on the Fax Internet Fax screen When TIFF S is selected for Internet Fax Profile on the Fax Internet Fax Options screen Superfine 400 dpi or Superfine 600 dpi cannot be selected For information on Internet fax profiles refer to 4 Fax Fax Internet Fax Options Internet Fax Profile Specifying Internet Fax Profiles in the User Guide Starting Rate on...

Page 742: ...371 DocuCentre IV C3371 ApeosPort IV C2270 DocuCentre IV C2270 ApeosPort III C4405 DocuCentre III C4405 ApeosPort III C3305 C2205 DocuCentre III C3305 C2205 ApeosPort III 4000 3000 DocuCentre III 4000 3000 ApeosPort III 7000 6000 5000 DocuCentre III 7000 6000 5000 ApeosPort III C4400 DocuCentre III C4400 ApeosPort III C3300 C2200 DocuCentre III C3300 C2200 DocuCentre III 4000 3000 ApeosPort II 700...

Page 743: ...ax profile the file may not be printed When the machine receives TIFF C the file will be printed in B W Note Communications and Information network Association of Japan CIAJ confirms the use of image tiff fx Transmission conditions for broadcast transmission When sending a document via a broadcast transmission it can be sent to both Internet fax and regular fax addresses at the same time To Intern...

Page 744: ...Resolution for the address numbers registered as a group is not applied The resolution set by Resolution in the Fax Internet Fax screen is transmitted to the machine Restrictions on the E mail Server Depending on the system environment such as the restrictions on your e mail server large e mail may not be delivered successfully When sending a large e mail by splitting it check the capacity of your...

Page 745: ...to the latest N up setting you specify Example 1 When you select 2 Pages for Document 1 4 pages and Off for Document 2 2 pages both Documents 1 and 2 are set to Off and the number of printed pages is calculated as follows Total pages 4 2 up 0 Example 2 When you select Off for Document 1 4 pages and 2 Pages for Document 2 2 pages both Documents 1 and 2 are set to 2 Pages and the number of printed p...

Page 746: ...ame login password and server type cannot be resolved automatically Configure these items manually If an IP address is resolved automatically the same IP address is assigned to a proxy server and a registrar server If you use different IP addresses for a proxy server and a registrar server configure the IP addresses manually If multiple IP addresses are resolved automatically assign the first IP a...

Page 747: ...ays do not work in an IPv6 environment If settings other than specified by Fuji Xerox are configured for a dial peer or a voice port on a VoIP gateway the VoIP gateway does not work If a part of transferred data is lost on a network a part of image may be missing or be getting stacked To avoid these the ECM mode is effective The machine can always use the ECM mode however you cannot use the mode d...

Page 748: ... Internet fax document received by e mail to the fax machine Feature Specifications Details of the features related to e mail are as follows Transmission specifications Authentication for transmission Receiving specifications Note IMAP4 is not supported IP Address Settings The machine does not support a global IP address Be sure to use the machine in an environment using IP masquerade Operating wi...

Page 749: ...bed above are applicable when sending e mail The actual size may be different Settings from CentreWare Internet Services For more information on settings tobe configured on CentreWare Internet Services click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Internet Services users need to have the environment t...

Page 750: ...Internet fax to a regular fax machine Not required Δ Forwarding an incoming fax to an Internet fax Not required X Scan Store to Folder Scan to PC E mail Network Scanning Store Send Link and Store to USB Required O Report List Automatic printing of a report list other than a Job History Report Not required X Automatic printing of a Job History Report Not required O Printing of a report list instruc...

Page 751: ...ntreWare Internet Services When you retrieve a file in PDF format from CentreWare Internet Services the PDF file cannot be optimized for Web view About Drag and Drop Operation Using Stored File Manager 3 When drag and drop a document from the folder the document is copied and still remains in the folder To delete the document in the folder select Delete from the toolbar When you drag and drop a do...

Page 752: ...g systems refer to our Web site before using the operating systems Restrictions on Macintosh standard In Macintosh environment the Scan features using the Direct Fax feature and a TWAIN scanner driver cannot be used The print driver for Max OS X adopts the Plugin driver which enables you to make the settings for the authentication information and to use the Secure Print feature In Macintosh enviro...

Page 753: ...a Job History Report in a CSV format using CentreWare Internet Services For more information contact our Customer Support Center Do not edit or change the CSV file address book data exported by CentreWare Internet Services using software such as Microsoft Excel Some models do not display any warning message when registering the altered data Since the altered data may be damaged fax may be sent to ...

Page 754: ... the Scan features select one of the alternatives for each setting item Color Scanning Auto Detect Color or Grayscale Resolution 200 dpi or 300 dpi Reduce Enlarge 100 File Format without thumbnail specification PDF DocuWorks or XPS File Format with thumbnail specification DocuWorks or XPS Important If settings other than the above are used you can register a Job Flow sheet on the machine but an er...

Page 755: ...sWare Authentication Management and ApeosWare Authentication Agent ApeosPort Series Models Only The remote authentication server that ApeosWare Authentication Management sold separately and ApeosWare Authentication Agent sold separately can use is Active Directory only Color Access is available but the limit for the maximum number of pages is not available Remote Authentication using the Smart Car...

Page 756: ... Configure the settings only after consulting your network administrator When setting the network such as IP addresses with a host used under the Network Information Service NIS consult your NIS administrator Turning Off the Machine Check the following points when turning off the machine When Receiving Buffer LPD is set to Spool to Memory All print data spooled within the machine memory including ...

Page 757: ...dialog box may be displayed when you access CentreWare Internet Services using FQDN by Ethernet 2 while enabling HTTP SSL TLS Communication The job log does not record Ethernet1 and Ethernet2 separately You cannot identify which network has transmitted a job The remaining level of consumables and the meter value information transmitted from the machine are identical between Ethernet 1 and Ethernet...

Page 758: ...rve when using IPv6 connection Printing via IPv6 supports the following versions of the operating systems Windows Vista Windows 7 Windows 8 Windows 8 1 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Linux distribution that Common Unix Printing System supports IPv6 and is printable IPv6 does not support the following protocols UPnP Discovery Some features of S...

Page 759: ...r the domain name When specifying the machine by using the IPv4 address Import a self signed certificate that is created in IPv4 or Dual Stack mode When specifying the machine by using the IPv6 address Secure IPP IPP S communication is not available When IPv6 is enabled and IPv4 is disabled on the machine you cannot specify a storage location for the Browse function of the Scan to PC SMB service W...

Page 760: ...16 Appendix 760 Appendix 16 Notes and Restrictions for Print E mail Print E mail The machine cancels receiving e mails but does not display error codes when disk space is insufficient ...

Page 761: ...for enabling the extended function 1 Press the Log In Out button on the control panel 2 Enter the System Administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter Note When a passcode is required select Next and enter the System Administrator s passcode 3 Select Tools on the Services Home screen 4 Select Maintenance in Common Service Settings under Sy...

Page 762: ...hine If you are setting Embedded Plug ins continue the steps below 8 After rebooting the machine start CentreWare Internet Services Note For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 338 9 Select Embedded Plug ins in Plug in Custom Services Settings under Security from Properties tab 10 Check the Enabled checkbox and click Apply Note ...

Page 763: ...Passcode Setting for Extended Function 763 Appendix 16 11 Click Reboot Machine After rebooting the machine the setting will be enabled ...

Page 764: ...ress numbers or one touch buttons The Address Book cannot be used The call destination can be specified also with the keyboard displayed on the screen Note To disconnect the call select Close If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available ...

Page 765: ...ith the keyboard displayed on the screen Note To disconnect the call select Line Cut If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available even if you set your telephone to send tones 4 When the call is connected lift the receiver and start speak...

Page 766: ...nt sold separately or ApeosWare Accounting Service sold separately allows you to import the contents of an Activity Report to a computer For information on ApeosWare Log Management and ApeosWare Accounting Service refer to the manuals provided with the software For information on how to print the activity report refer to Print Reports P 118 Item Description No The serial numbers for transmissions ...

Page 767: ...spaces 3 Tel No 4 SIP address 5 Communication mode IP Fax or IP Fax ECM Receiving 1 Remote terminal name 2 G3 ID including spaces 3 Communication mode EC or G3 SG3 When IP Fax SIP is used 1 Remote terminal name 2 G3 ID including spaces 3 Communication mode IP Fax or IP Fax ECM Note You can set the number of character digits displayed for the recipient whether the first 40 digits or the last 40 dig...

Page 768: ...of pages printed Mode The mode used for the communication is shown There are three modes G3 EC and SG3 Super G3 This field is blank if a mode other than above these was used When IP Fax SIP is used IP Fax or IP Fax ECM Contents The information about the communication is indicated See the Note field at the bottom of the report for a list of abbreviations and their definitions Transmitting 1 Remote ...

Page 769: ...o a transmission error Receive Again A polling request must be re sent due to a polling reception error Or you must ask a sender to resend the document due to a reception error Disconnected Check that the line is properly connected When IP Fax SIP is used check that the network cable is properly connected XXX XXX Error code For more information on lines refer to 2 Product Overview Machine Componen...

Page 770: ... Request of the Machine When a check or maintenance is required the machine sends a check or maintenance request to our Customer Support Center A service representative visits you as required This operation should be performed by a system administrator Automated Alert Notification When a problem occurs the machine performs a self diagnosis and automatically notifies the problem to our Customer Sup...

Page 771: ... ECM transmission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM described on the Activity Report shows that the communication was processed using ECM Fax Gateway Connects the Internet network to regular telephone lines enabling e mail documents to be sent as fax documents to regular fax machines Fax Server A feature that transfe...

Page 772: ... image resolution paper size and other attributes when sending or receiving faxes using Internet Fax The profiles that can be used vary with the Internet fax of the remote terminal When specifying a profile check that it can be handled by the other party s Internet Fax enabled machine Recipient The person or terminal you send a document to Dialing indicates the operation of entering a recipient s ...

Page 773: ...nnotations comment density 211 annotations create comments 212 applicable lines 651 audio tones 161 auditron mode 317 auditron reports 125 126 authentication 138 323 444 755 authentication feature is disabled 442 authentication system setup 231 authentication security settings 322 authorization groups 431 auto clear 30 158 auto clear alert tone 162 auto display of login screen 163 auto job promoti...

Page 774: ...3 configuring the SNMP port 375 383 confirmation options 261 connect with accounting billing device 319 connection interval 158 connectivity 648 connectivity network setup 213 constant velocity transport glass 104 consumables 76 165 consumables status notice by e mail 358 continuous copy 644 continuous copy speed 641 642 643 continuous print speed 646 contrast 206 252 control panel 29 control pane...

Page 775: ...rks signature 426 domain filter list 122 124 domain filtering 241 domain name 224 drum cartridge 76 drum cartridge conservation mode 201 dual color non target area color 205 dual color source color 205 dual color target area color 205 duplex module 611 duplex output unit 652 E edge erase 206 edge erase left right edges 265 edge erase top bottom edges 252 265 edge erase default value 252 edit e mai...

Page 776: ...65 268 folder service settings 278 folding 657 659 font color watermark 179 font list 122 font size watermark 179 fonts 647 force annotation 183 force secure watermark 181 FTP 216 370 FTP Client 375 FTP port 371 G G3 269 G3 line 1 to 3 dial type 270 G3 line 1 to 3 fax ID 270 G3 line 1 to 3 line type 270 G3 sender ID 263 generation of URL link 257 given name 305 guest user 327 H halftone printable ...

Page 777: ... job history report 119 174 job status 119 job status default 331 job template list 123 job template scanning 366 job ticket memory 244 job with insufficient credit 320 JPEG logical printers list 121 JPEG settings list 121 K Kerberos server settings 231 keyboard input restriction 165 L language of the original 253 layout template 183 LDAP server and directory service settings 232 LED printhead 100...

Page 778: ...inals scan mode 266 multi poll report 128 N NAT NAPT 747 network accounting 317 434 network printer 344 Network Scanning 366 374 notes and restrictions 725 NTP time synchronization 158 number of fax lines 651 O odd page 2 sided 189 off hook dialing 764 one touch button 163 on hook dialing 764 operating system 647 651 operation of up and down buttons 165 optimize PDF for quick web view 251 optional...

Page 779: ... confirmation mail 275 print e mail 358 print error notification e mail 274 print job confirmation screen 283 print login name on PDF files 258 print mode 129 print order for all selected files 283 print reports 118 174 print service settings 243 print stored file 181 print this sample list secure watermark 183 print universal unique ID 184 print user ID 247 printable area 661 716 Printer Lockout ...

Page 780: ...to E mail 650 Scan to My Folder 367 377 Scan to PC 366 370 650 scanning resolution 636 648 651 652 scanning speed 648 screen after auto clear 163 screen and button settings 162 screen brightness 37 164 screen default 162 screen defaults 250 screen type 173 searchable page orientation 257 searchable text compression 253 searchable text 253 secure watermark 180 secure watermark and background contra...

Page 781: ...tor s meter copy jobs 317 system administrator s passcode 322 T T 38 390 T 38 settings 229 tandem tray module 607 TCP and IP IP mode 220 TCP IP 351 391 text paper supply button 2 to 5 281 ThinPrint 219 thumbnail output e mail 251 thumbnail Scan to PC 251 TIFF format 256 TIFF logical printers list 121 TIFF settings list 121 time server address 158 time zone 159 toner cartridge 76 78 tools menu 142 ...

Page 782: ...26 user ID 138 user ID for login 327 user name 306 313 user name for FTP scan 254 user role 314 V verify user details 317 view accounts 315 VoIP gateway 390 394 747 VoIP gateway setup 228 W warm up time 636 waste toner container 76 web applications service setup 285 web applications version 289 web browser setup 289 WebDAV 218 website 117 weight 645 653 654 655 656 657 659 660 when smart card read...

Page 783: ...ort V C7776 C6676 C5576 C4476 C3376 C3374 C2276 DocuCentre V C7776 C6676 C5576 C4476 C3376 C3374 C2276 Administrator Guide ME7547E2 1 Edition 1 June 2015 Fuji Xerox Co Ltd Copyright 2015 by Fuji Xerox Co Ltd ...

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