EtiamPro ENVR208 Manual Download Page 171

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ENVR208

19.3 Troubleshooting

⚫

No image displayed on the monitor after starting up normally.

Possible Reasons:

−

No VGA or HDMI connections.

−

Connection cable is damaged.

−

Input mode of the monitor is incorrect.

Step 1

Verify the device is connected with the monitor via HDMI or VGA cable.

Step 2

If not, please connect the device with the monitor and reboot.

Step 3

Verify the connection cable is good.

Step 4

If there is still no image display on the monitor after rebooting, please check if the connection
cable is good, and change a cable to connect again.

Step 5

Verify Input mode of the monitor is correct.

Step 6

Please check the input mode of the monitor matches with the output mode of the device (e.g. if
the output mode of device is HDMI output, then the input mode of monitor must be the HDMI
input). And if not, please modify the input mode of monitor.

Step 7

Check if the fault is solved by the step 1 to step 3.

Step 8

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.

⚫

There is an audible warning sound “Di-Di-Di-DiDi” after a new bought device starts up.

Possible Reasons:

−

No HDD is installed in the device.

−

The installed HDD has not been initialized.

−

The installed HDD is not compatible with the device or is broken-down.

Step 9

Verify at least one HDD is installed in the device.

−

If not, please install the compatible HDD.

Please refer to the

Quick Start Guide

for the HDD installation steps.

−

If you don’t want to install a HDD, go to Menu>System> Event>Normal Event>Exception, and

uncheck the Audible Warning checkbox of “HDD Error”.

Step 10

Verify the HDD is initialized.

Summary of Contents for ENVR208

Page 1: ......

Page 2: ...TS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTA...

Page 3: ...vice must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 EU the RoHS Directive 2011 65 EU 2012 19 EU WEEE directiv...

Page 4: ...al information to emphasize or supplement important points of the main text Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Indicates a hazard with a high level of risk which if not avoided will result in death or serious injury ...

Page 5: ... off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions meet factory spec...

Page 6: ... resolution Multi screen display in live view is supported and the display sequence of channels is adjustable Live view screen can be switched in group Manual switch and auto switch are provided and the auto switch interval is configurable 3D positioning supported by I series device in live view Configurable main stream and sub stream for the live view Quick setting menu is provided for live view ...

Page 7: ...re record time for schedule and manual recording Searching record files and captured pictures by events alarm input motion detection Tag adding for record files searching and playing back by tags Locking and unlocking record files Local redundant recording and capture Normal Smart custom video playback mode Searching and playing back record files by channel number recording type start time end tim...

Page 8: ...creen monitoring audio alarm notifying surveillance center sending email and alarm output Automatic restore when system is abnormal Other Local Functions Operable by front panel mouse remote control or control keyboard Three level user management admin user is allowed to create many operating accounts and define their operating permission which includes the limit to access any channel Admin passwo...

Page 9: ...t of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote HDD formatting and program upgrading Remote system restart and shutdown RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG cap...

Page 10: ... IR Remote to a specific device by changing the Device ID as follows Pairing Enabling the IR Remote to a Specific Device optional You can pair an IR Remote to a specific device by creating a user defined Device ID This feature is useful when using multiple IR Remotes and devices On the device Step 1 Go to System General Step 2 Type a number 255 digits maximum into the Device No field No Name Conne...

Page 11: ...om a Device To unpair an IR Remote from a device so that the unit cannot control any device functions proceed as follows Press the DEV key on the IR Remote Any existing Device ID will be erased from the unit s memory and it will no longer function with the device Re enabling the IR Remote requires pairing to a device See Pairing the IR Remote to a Specific device optional above The keys on the rem...

Page 12: ... selection If User Is Not Logged On 1 Hold Power On Off button 1 down for five seconds to display the user name password prompt 2 Press the Enter button 12 to display the on screen keyboard 3 Input the user name 4 Press the Enter button 12 to accept input and dismiss the on screen keyboard 5 Use the Down Arrow button 12 to move to the Password field 6 Input password use on screen keyboard or numer...

Page 13: ...mbols and numerals 6 REC Enter Manual Record setting menu Call a PTZ preset by using the numeric buttons in PTZ control settings Turn audio on off in Playback mode 7 PLAY Go to Playback mode Auto scan in the PTZ Control menu 8 INFO Reserved 9 VOIP Switches between main and spot output Zooms out the image in PTZ control mode 10 MENU Return to Main menu after successful login N A Show hide full scre...

Page 14: ...properly in the remote control And you have to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Step 1 Go to System General by operating the front control panel or the mouse Step 2 Check and remember device ID The default ID is 255 This ID is valid for all the IR remote controls ...

Page 15: ...ties of the batteries are not reversed Batteries are fresh and not out of charge IR receiver is not obstructed No fluorescent lamp is used nearby If the remote still can t function properly please change a remote and try again or contact the device provider ...

Page 16: ...e operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in Drag and s...

Page 17: ...M IN Connector for alarm input ALARM OUT Connector for alarm output 6 LAN Network Interface 1 10 100 1000 Mbps self adaptive Ethernet interface 7 USB Interface Universal Serial Bus USB 3 0 ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when device starts up 9 Power Supply 100 to 240 V 10 Power Switch Switch for turning on off the de...

Page 18: ...ts the power supply Step 2 Press the POWER button on the front panel The Power indicator LED should turn blue indicating that the unit begins to start up Step 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status X means that the HDD is not installed or cannot be detec...

Page 19: ...product Step 2 In the IP Camera Activation text field enter the password to activate the IP camera s connected to the device Step 3 Optionally check the Export GUID to export the GUID for future password resetting Step 4 Click OK to save the password and activate the device After the device is activated you should properly keep the password When you have enabled the Export GUID continue to export ...

Page 20: ...ong the 9 dots on the screen Release the mouse when the pattern is done Figure 2 2 Draw the Pattern Connect at least 4 dots to draw the pattern Each dot can be connected for once only Step 3 Draw the same pattern again to confirm it When the two patterns match the pattern is configured successfully If the two patterns are different you must set the pattern again ...

Page 21: ... password resetting Step 3 Click OK to save the password and activate the device After the device is activated you should properly keep the password When you have enabled the Export GUID continue to export the GUID file to the USB flash driver for the future password resetting You can duplicate the password to the IP cameras that are connected with default protocol Configure Unlock Pattern for Log...

Page 22: ...via Password Purpose If device has logged out you must login the device before operating the menu and other functions Step 1 Select the User Name in the dropdown list Figure 2 4 Login Interface Step 2 Input password Step 3 Click Login to log in When you forget the password of the admin you can click Forgot Password to reset the password In the Login dialog box if you enter the wrong password 7 tim...

Page 23: ...ton Step 1 Configure the date and time on the Date and Time Setup interface Figure 2 5 Date and Time Settings Step 2 After the time settings click Next to enter the Network Setup Wizard window as shown in the following figure Figure 2 6 Network Settings Step 3 Click Next after you configured the network parameters which takes you to the HDD Management window ...

Page 24: ...he IP cameras 1 Click Search to search the online IP Camera Before adding the camera make sure the IP camera to be added is in active status 2 Click the Add to add the camera If the camera is in inactive status you can select the camera from the list and click Activate to activate the cameras Figure 2 8 Search for IP Cameras Step 6 Enter the Platform Access and configure the Guarding Vision settin...

Page 25: ...f required Figure 2 10 Change Password You can enter click the to show the characters input 1 Check the checkbox of New Admin Password 2 Enter the original password in the text field of Admin Password 3 Input the same password in the text field of New Password and Confirm 4 Check the Unlock Pattern to enable the unlock pattern login ...

Page 26: ...ally in the high security system resetting the password monthly or weekly can better protect your product Step 8 Click OK to complete the startup Setup Wizard 2 6 Enter Main Menu After you have completed the wizard you can right click on the screen to enter the main menu bar Refer to the following figure and table for the description of main menu and sub menus Figure 2 11 Main Menu Bar Table 2 1 D...

Page 27: ...er you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system 2 7 2 Shut Down the Device Step 1 Click on the menu bar Step 2 Click the Shutdown button Step 3 Click the Yes button Do not press the POWER button again when the system is shutting down 2 7 3 Reboot the Device From the Shutdown menu you can also reboot the...

Page 28: ...nd correct and the IP camera to add has already been activated Step 1 Click on the main menu bar to enter the Camera Management Step 2 Click the Custom Add tab on the title bar or click in the idle channel window to enter the Add IP Camera interface Step 3 Enter IP address protocol management port and other information of the IP camera to add Step 4 Enter the login user name and password of the IP...

Page 29: ...ras for PoE Device Purpose The PoE interfaces enables the device system to pass electrical power safely along with data on Ethernet cabling to the connected PoE cameras Supported PoE camera number varies with device model If you disable the PoE interface you can also connect to the online network cameras And the PoE interface supports the Plug and Play function For example if you want to connect 6...

Page 30: ...rface Its parameters cannot be edited You can go to System Network TCP IP to change IP address of PoE port Manual Add IP camera without physical connection via network Step 4 Enter the IP address the user name and password of administrator manually Step 5 Click OK 3 2 3 Configure PoE Interface Purpose When it requires long distance PoE transmission 100 to 300 m you can enable long distance mode fo...

Page 31: ...ssion distance reaches 100 to 250 meters you must use the CAT5E or CAT6 network cable to connect with the PoE interface When the transmission distance reaches 250 to 300 meters you must use the CAT6 network cable to connect with the PoE interface Refer to the Appendix 19 6 List of IP Cameras Connected to PoE by Long Network Cable 100 300 m for the list of IP cameras Step 3 Click Apply 3 3 Enable t...

Page 32: ...re Settings Upgrade at the top taskbar Step 3 Select the firmware upgrade file from the U flash drive Step 4 Click Upgrade Result The IP camera will reboot automatically after the upgrading completes 3 5 Configure the Customized Protocols Purpose To connect the network cameras which are not configured with the standard protocols you can configure the customized protocols for them The system provid...

Page 33: ...r of the network camera to consult the URL uniform resource locator for getting main stream and sub stream The format of the URL is Type IP Address of the network camera Port Path Example rtsp 192 168 1 55 554 ch1 main av_stream The protocol type and the transfer protocols must be supported by the connected IP camera Step 3 Click OK to save the settings Result After adding the customized protocols...

Page 34: ...own list Step 3 Edit the name in the Camera Name text field Step 4 Check the checkbox of the Display Name Display Date and Display Week if you want to show the information on the image Step 5 Set the date format time format and display mode Figure 4 1 OSD Configuration Interface Step 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position Step 7 Cl...

Page 35: ...enable this feature Step 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Figure 4 2 Privacy Mask Settings Interface Up to 4 privacy masks zones can be configured and the size of each area can be adjusted Related Operation The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 icons on the right si...

Page 36: ...lect the day night switch mode to Day Night Auto or Auto Switch Auto The camera switches between the day mode and the night mode according to the illumination automatically The sensitivity ranges from 0 to 7 and the higher sensitivity results in the more easily to trigger the mode switch The switch time refers to the interval time between the day night switch You can set it from 5 sec to 120 sec A...

Page 37: ... in the brighter image Backlight Set the wide dynamic range 0 to 100 of the camera When the surrounding illumination and the object have larger difference in brightness you should set the WDR value Image Enhancement For optimized image contrast enhancement Step 4 Click the Apply to save the settings ...

Page 38: ...ack audio on off digital zoom live view strategy show information and start stop recording etc 5 1 1 Digital Zoom Digital Zoom is for zooming in the live image You can zoom in the image to different proportions 1 to 16X Step 1 In the live view mode click from the toolbar to enter the digital zoom interface Step 2 You can move the sliding bar or scroll the mouse wheel to zoom in out the image to di...

Page 39: ...a is displayed This view mode is called Fisheye View because it approximates the vision of a fish s convex eye The lens produces curvilinear images of a large area while distorting the perspective and angles of objects in the image 5 1 3 3D Positioning 3D Positioning for I series device is for zooming in out the specific area of live image Step 1 In the live view mode click the to enter the 3D pos...

Page 40: ... last 5 seconds and the following 10 seconds Step 1 In the live view mode click Target Detection tab to enter the target detection interface Step 2 Check the checkbox of the icons to select different detection types motion detection vehicle detection face detection and human body detection Step 3 You can select the historical analysis or the real time analysis to obtain the results Figure 5 2 Targ...

Page 41: ...onfigure Live View Mode Select the display mode for live view e g 2 2 1 5 etc Dwell Time The time in seconds to dwell between switching of cameras when enabling auto switch in Live View Enable Audio Output Enable disable audio output for the selected video output Volume Adjust the volume of live view playback and two way audio for the selected output interface Event Output Select the output to sho...

Page 42: ...k on the camera from the list to set the camera to the window You can enter the number in the text field to quickly search the camera from the list You can also click and drag the camera to the desired window on the live view interface to set the camera order Related Operation Click button to start live view for all the channels Click to stop all the live view Step 5 Click Apply to save the settin...

Page 43: ... 4 Click OK to save the settings 5 6 Configure Channel zero Encoding Purpose You can enable the channel zero encoding when you need to get a remote view of many channels in real time from web browser or CMS Client Management System software in order to decrease the bandwidth requirement without affecting the image quality Step 1 Go to System Live View General Step 2 Select the video output interfa...

Page 44: ...ENVR208 Result You can view all of the channels in one screen using the CMS or web browser ...

Page 45: ...control wizard pops up as below Figure 6 1 PTZ Control Wizard Step 2 Follow the wizard to adjust the PTZ view focus and zoom in out the camera Step 3 Optional Check Do not show this prompt again Step 4 Click OK to exit 6 2 ConfigurePTZ Parameters Purpose Follow the procedure to set the parameters for PTZ The configuration of the PTZ parameters should be done before you control the PTZ camera Step ...

Page 46: ...OK to save the settings 6 3 Set PTZ Presets Patrols Patterns Before you start Please make sure that the presets patrols and patterns should be supported by PTZ protocols 6 3 1 Set a Preset Purpose Follow the steps to set the preset location which you want the PTZ camera to point to when an event takes place Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control pane...

Page 47: ...re presets Step 8 Optional Click Cancel to cancel the location information of the preset Step 9 Optional Click in the lower right corner of live view to view the configured presets Figure 6 4 View the Configured Presets 6 3 2 Call a Preset Purpose This feature enables the camera to point to a specified position such as a window when an event takes place Step 1 Click on the quick settings toolbar o...

Page 48: ...ts are corresponding to the presets Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Step 2 Click Patrol to configure patrol Figure 6 7 Patrol Configuration Step 3 Select the patrol No in the text field Step 4 Click Set to enter the Patrol Settings interface Figure 6 8 Patrol Settings Step 5 Click to add key point f...

Page 49: ... point 2 Click Apply to save the key points to the patrol Step 6 Optional Click to edit the added key point Figure 6 10 Edit Key Point Step 7 Optional Select a key point and click to delete it Step 8 Optional Click or to adjust the key point order Step 9 Click Apply to save the settings of the patrol Step 10 Repeat steps 3 9 to set more patrols 6 3 4 Call a Patrol Purpose Calling a patrol makes th...

Page 50: ...n to make the PTZ movement according to the predefined path Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Step 2 Click Pattern to configure pattern Figure 6 12 Pattern Configuration Step 3 Select the pattern No in the text field Step 4 Set the pattern 1 Click Record to start recording 2 Click corresponding button...

Page 51: ... calling it 6 3 7 Set Linear Scan Limits Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose The linear scan can be enabled to trigger the scan in the horizontal direction in the predefined range This function is supported by some certain models Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control p...

Page 52: ...k it again to stop it Step 3 Optional Click Restore to clear the defined left limit and right limit data Reboot the camera to take the settings into effect 6 3 9 One touch Park Before operating this function make sure the connected camera supports the linear scan and is in private protocol Purpose For some certain model of the speed dome it can be configured to start a predefined park action scan ...

Page 53: ...1 to inactivate it 6 4 Auxiliary Functions Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose You can operate the auxiliary functions including light wiper 3D positioning and center on the PTZ control panel Step 1 Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the inte...

Page 54: ...ENVR208 Table 6 1 Description of Aux Functions Icons Icon Description Light on off Wiper on off 3D positioning Center ...

Page 55: ...rk Disk You can add the allocated NAS or disk of IP SAN to device and use it as network HDD Up to 8 network disks can be added Adding NAS Step 1 Go to Storage Storage Device Step 2 Click Add to enter the Custom Add interface Step 3 Select the NetHDD from the drop down list Step 4 Select the type to NAS Step 5 Enter the NetHDD IP address in the text field Step 6 Click Search to search the available...

Page 56: ...The added NetHDD will be displayed in the list Adding IP SAN Step 1 Go to Storage Storage Device Step 2 Click Add to enter the Custom Add interface Step 3 Select the NetHDD from the drop down list Step 4 Select the type to IP SAN Step 5 Enter the NetHDD IP address in the text field Step 6 Click Search to search the available IP SAN disks Step 7 Select the IP SAN disk from the list shown below Step...

Page 57: ...lization 7 1 3 Configure eSATA for Data Storage When there is an external eSATA device connected to device you can configure eSATA for the data storage and you can manage the eSATA in the device Step 1 Click Storage Advanced Step 2 Select the eSATA type to Export or Record Capture from the dropdown list of eSATA Export use the eSATA for backup Record Capture use the eSATA for record capture Refer ...

Page 58: ...rage Mode 7 2 1 Configure HDD Group Purpose Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD group through HDD settings Step 1 Go to Storage Storage Device Step 2 Check the checkbox to select the HDD to set the group Figure 7 4 Storage Device Step 3 Click to enter the Local HDD Settings interface Figure 7 5 Local HDD Settings ...

Page 59: ...r is changed Step 6 Go to Storage Storage Mode Step 7 Check the checkbox of Group tab Step 8 Select the group No from the list Step 9 Check the checkbox to select the IP camera s to record capture on the HDD group Figure 7 6 Storage Mode HDD Group Step 10 Click Apply Reboot the device to activate the new storage mode settings ...

Page 60: ...Step 2 Check the checkbox of Quota tab Step 3 Select a camera to set quota Step 4 Enter the storage capacity in the text fields of Max Record Capacity GB and Max Picture Capacity GB Figure 7 7 Storage Mode HDD Quota Step 5 Optional You can click Copy to if you want to copy the quota settings of the current camera to other cameras Step 6 Click the Apply button to apply the settings ...

Page 61: ...e resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 1024 768 Bitrate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Enable H 264 Mode The H 264 mode helps to ensure the high video quality with a lowered bitrate...

Page 62: ...ration Storage Schedule Settings Advanced 7 3 5 Configure Advanced Recording Settings Step 1 Go to Storage Schedule Settings Record Schedule Capture Schedule Step 2 Check the checkbox of Enable to enable scheduled recording Step 3 Click Advanced to set the recording parameters Figure 7 8 Advanced Record Settings Record Audio Check the checkbox to enable or disable audio recording Pre record The ti...

Page 63: ... to the configured schedule Before you start Make sure you have installed the HDDs to the device or added the network disks before you want to store the video files pictures and log files Refer to the Quick Start Guide for the HDD installation Refer to Chapter 7 1 2 Add the Network Disk for network HDD connections Step 1 Go to Storage Recording Schedule Step 2 Select a camera Step 3 Check the Enab...

Page 64: ...he week The all day continuous recording is configured for the device by factory default Step 7 Optional Copy the schedule settings of the one day to the other days of the week or holiday 1 Click the tab 2 Select the day s to duplicate with the same schedule settings 3 Click OK Figure 7 10 Copy Schedule to Other Days ...

Page 65: ... details 7 6 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event Step 1 Go to System Event Normal Event Motion Detection Step 2 Configure the motion detection and select the channel s to trigger the recording when motion event occurs Refer to Chapter 11 3 Configure Motion Detection Alarm for details Step 3 Go to Camera Encoding Par...

Page 66: ...m input and select the channel s to trigger the recording when alarm occurs Refer to Chapter 11 Event and Alarm Settings and Chapter 12 VCA Event Alarm for details for details Step 3 Go to Camera Encoding Parameters Recording Parameters Step 4 Set the event main stream sub stream recording parameters for the camera Step 5 Go to Storage Recording Schedule Step 6 Select the recording type to Alarm S...

Page 67: ...o Camera Encoding Parameters Capture Step 2 Set the picture parameters Resolution set the resolution of the picture to capture Picture Quality set the picture quality to low medium or high The higher picture quality results in more storage space requirement Interval the interval of capturing live picture Step 3 Go to Storage Capture Schedule Step 4 Select the camera to configure the picture captur...

Page 68: ...iday Step 1 Go to System Holiday Settings Step 2 Select a holiday item from the list and click Step 3 Check the Enable to configure the holiday Figure 7 12 Edit Holiday Settings 1 Edit the holiday name 2 Select the mode to by date by week or by month 3 Set the start and end date of the holiday 4 Click OK Step 4 Set the schedule for the holiday recording Refer to Chapter 7 4 Configure Recording Sch...

Page 69: ...ore you set the HDD property to Redundancy For detailed information please refer to Chapter 7 2 1 Configure HDD Group There should be at least another HDD which is in Read Write status Step 1 Go to Storage Storage Device Step 2 Select a HDD from the list and Click to enter the Local HDD Settings interface Step 3 Set the HDD property to Redundancy Figure 7 13 HDD Property Redundancy Step 4 Go to St...

Page 70: ...ENVR208 Figure 7 14 Record Parameters Step 6 Check the checkbox of Redundant Record Capture Step 7 Click OK to save settings ...

Page 71: ...pending on what level of redundancy and performance is required The array is supported by DS 9600NI I series device only 8 1 Create Disk Array Purpose The device supports the disk array that is realized by software You can enable the RAID function as required Two ways are available for creating array one touch configuration and manual configuration The following flow chart shows the process of cre...

Page 72: ...el HDDs with the same model and capacity Step 1 Go to Storage RAID Setup Physical Disk Figure 8 2 Physical Disk Step 2 Click One touch Config Step 3 Edit the array name in Array Name text filed and click OK to start configuring If you install 4 HDDs or more a hot spare disk for array rebuilding will be created Step 4 A message box will pop up when the array creation is completed click OK on it Ste...

Page 73: ...8 2 Required Number of HDD RAID Level Required Number of HDD RAID 0 At least 2 HDDs RAID 1 At least 2 HDDs RAID 5 At least 3 HDDs RAID 6 At least 4 HDDs RAID 10 The number of HDD must be an even ranges from 4 to 16 Step 6 Click OK Step 7 Optionally the device will automatically initialize the created array Go to Storage RAID Setup Array view the information of created arrray Figure 8 3 Array List ...

Page 74: ... rebuilding 8 2 1 Configure Hot Spare Disk Purpose Hot spare disks are required for disk array automatic rebuilding Step 1 Go to Storage RAID Setup Physical Disk Figure 8 4 Physical Disk Step 2 Click of an available HDD to set it as the hot spare disk 8 2 2 Automatically Rebuild Array Purpose The device can automatically rebuild degraded arrays with the hot spare disks Before you start Create hot ...

Page 75: ...t one available physical disk should exist for rebuilding the array Step 1 Go to Storage RAID Setup Array Figure 8 6 Array List Step 2 Click of degraded array Figure 8 7 Rebuild Array Step 3 Select the available physical disk Step 4 Click OK Step 5 Click OK on the pop up message box Do not unplug the physical disk when it is under rebuilding ...

Page 76: ...ete Array Deleting array will delete all the data saved in it Step 1 Go to Storage RAID Setup Array Figure 8 8 Array List Step 2 Click of array to delete Figure 8 9 Attention Step 3 Click Yes on the popup message box ...

Page 77: ...rpose You can view the information of the firmware and set the background task speed on the Firmware interface Step 1 Go to Storage RAID Setup Firmware Figure 8 10 Firmware Step 2 Optionally set the Background Task Speed Step 3 Click Apply ...

Page 78: ...Search All Files Step 3 Click Search to display results The matched files will be displayed 9 1 2 Export Files Purpose Export files for backup purposes using USB device USB flash drive USB HDD USB optical disc drive SATA optical disc drive or eSATA HDD Step 1 Search files to export For details see 9 1 1 Search Files Step 2 Click to select files and click Export Step 3 Select the file to export as ...

Page 79: ...mbnail or list Step 4 Select Target Picture or Source Picture in menu bar to display related pictures only Target Picture Display the search results of people close up Source Picture Display the search results of original picture captured by camera 9 2 2 Export Human Files Purpose Export files for backup purposes using USB device USB flash drive USB HDD USB optical disc drive SATA optical disc dri...

Page 80: ...nail or list Step 4 Select Target Picture or Source Picture in menu bar to display related pictures only Select Video or Picture to specify the file type Target Picture Display the search results of vehicle close up Source Picture Display the search results of original picture captured by camera 9 3 2 Export Vehicle Files Purpose Export files for backup purposes using USB device USB flash drive US...

Page 81: ...ce File Vehicle File Step 2 Set the search conditions Step 3 Click Save Step 4 Enter a name in text field and click Finished The saved search conditions will be displayed in search history list 9 4 2 Call Search History Purpose You can quickly search files by calling search history Step 1 Go to File Management All Files Human Files Vehicle Files Step 2 Click a search conditon to quickly search fil...

Page 82: ...or to the window bottom to access the toolbar Step 2 Click to start instant playback Figure 10 1 Playback Interface 10 1 2 Play Normal Video Step 1 Go to Playback Step 2 Check one or more cameras in the camera list to start playing the video Step 3 Select a date in the calendar Use the toolbar in the bottom part of playback interface to control the playing and realize a series of operations Refer ...

Page 83: ...ntaining the motion line or intrusion detection information mark it in red color and play the smart searched video The smart playback must be in the single channel playing mode Step 1 Go to Playback Step 2 Start playing the video of camera Step 3 Click Smart Step 4 From the toolbar at the bottom of the playing window click the motion line crossing intrusion icon for search ...

Page 84: ...rilateral region for intrusion detection Only one region can be set Motion Detection 1 Click the icon 2 Hold the mouse on the image to draw the detection area manually 3 Click Search to search the matched video and start to play it 10 1 4 Play Custom Searched Files You can play the files by custom search with different conditions Step 1 Go to Playback Step 2 Select a camera or cameras from the lis...

Page 85: ... select a file and click to start playing the video 10 1 5 Play Tag Files Purpose Video tag allows you to record related information like people and location of a certain time point during playback You can use video tag s to search for video files and position time point Before playing back by tag Add Tag Files Step 1 Go to Playback ...

Page 86: ...e available tags are white marked and displayed in the time bar Step 3 Point the white marked tag in the time bar to access the tag information Figure 10 6 Edit Tag Files Step 4 Click to edit the tag name Step 5 Click OK Play Tag Files Step 1 Go to Playback Step 2 Click Custom Search on the left bottom to enter the Search Condition interface Step 3 Enter the search conditions for the tag files inc...

Page 87: ...lay back video files on one or several channels searched by event type e g alarm input motion detection line crossing detection face detection vehicle detection etc Step 1 Go to Playback Step 2 Click Custom Search on the left bottom to enter the Search Condition interface Step 3 Enter the search conditions for the event files e g time event type file status vehicle information for vehicle detectio...

Page 88: ...rch Step 5 On the search results interface select an event video file picture file and double click to start playing the video Figure 10 9 Event Files You can click or button to play 30s backward or forward Refer to Chapter 11 ...

Page 89: ... and end time for searching video Step 5 Select the different multi period at the right bottom corner e g 4 Period According to the defined number of split screens the video files on the selected date can be divided into average segments for playback E g if there are video files existing between 16 00 and 22 00 and the 6 screen display mode is selected then it can play the video files for 1 hour o...

Page 90: ...orage device with the video files to your device Step 1 Go to Playback Step 2 Click at the left bottom corner Step 3 Select and click the button or double click to play the file 10 2 Playback Operations 10 2 1 Set Play Strategy in Smart Custom Mode Purpose When you are in the smart or custom video playback mode you can set the playing speed separately for the normal video and the smart custom vide...

Page 91: ...ideo separately The speed range is from X1 to XMAX You can set the speed in the single channel play mode only Figure 10 11 Play Strategy 10 2 2 Edit Video Clips You can take video clips during the playback and export the clips In the video playback mode click to start video clipping operation Set the start time and end time of the video clipping Export the video clips to the local storage device 1...

Page 92: ...xpansion view during the video playback Click the to enter the fisheye expansion mode 180 Panorama Switch the live view image to the 180 panorama view 360 Panorama Switch the live view image to the 360 panorama view PTZ Expansion The PTZ Expansion is the close up view of some defined area in the fisheye view or panorama expansion and it supports the electronic PTZ function which is also called e P...

Page 93: ...full screen playback 10 2 7 Digital Zoom In the video playback mode click from the toolbar to enter the digital zoom interface You can move the sliding bar or scroll the mouse wheel to zoom in out the image to different proportions 1 to16X Figure 10 13 Digital Zoom 10 2 8 POS Information Overlay In the video playback mode click to overlay the POS transaction information on the playback video When ...

Page 94: ...thin each day Time periods shall not be repeated or overlapped Figure 11 1 Set Arming Schedule Step 3 Optional If you want to copy the same arming schedule of the current day to the other day s of the week or holiday you can click the icon to copy arming schedule settings Step 4 Click Apply to save the settings 11 2 Configure Alarm Linkage Actions Step 1 Click Linkage Action to set the alarm linka...

Page 95: ... triggered simultaneously in several channels their full screen images will be switched at an interval of 10 seconds default dwell time A different dwell time can be set by going to System Live View Full Screen Monitoring Dwell Time Auto switch will terminate once the alarm stops and back to the live view interface You must select the channel s in Trigger Channel settings you want to trigger full ...

Page 96: ... output when an alarm is triggered To trigger an alarm output when an event occurs please refer to Chapter 11 6 3 Configure Alarm Output to set the alarm output parameters Step 4 Click Trigger Channel and select one or more channels which will start to record capture or perform full screen monitoring when motion alarm is triggered You have to set the recording schedule to realize this function Ple...

Page 97: ...w screen to draw the customized motion detection area s You can click Clear to clear the current motion detection area settings and draw again Step 5 Set sensitivity 0 100 The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in the more readily to trigger the motion detection Step 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming S...

Page 98: ...ction s Step 1 Go to System Event Normal Event Video Loss Figure 11 4 Set Video Loss Detection Step 2 Select the camera to configure the video loss detection Step 3 Check Enable Step 4 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 5 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions ...

Page 99: ...ideo tampering area Use the mouse to click and drag on the preview screen to draw the customized video tampering area You can click Clear to clear the current area settings and draw again Step 5 Set sensitivity level 0 2 3 levels are available The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in the more readily to trigger the video tampering ...

Page 100: ...lick Figure 11 6 Alarm Input Step 3 Select the alarm input type to N C or N O Step 4 Edit the alarm name Step 5 Check the radio button of Input Step 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions 11 6 2 Configure One Key Disarming The one key disarming enables the device to disarm the al...

Page 101: ...1 7 One Key Alarm Disarming Step 6 Select the alarm linkage action s you want to disarm for the local alarm input1 When the alarm input 1 Local 1 is enabled with one key disarming the other alarm input settings are not configurable Step 7 Click Apply to save the settings 11 6 3 Configure Alarm Output Trigger an alarm output when an alarm is triggered Step 1 Go to System Event Normal Event Alarm Ou...

Page 102: ...you should manually clear the alarm when the alarm occurs Refer to Chapter 11 8 Trigger or Clear Alarm Output Manually for detailed instructions Step 5 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Figure 11 8 Alarm Output Step 1 Optional You can click Copy to copy the same settings to other alarm output s ...

Page 103: ... Step 1 Go to System Event Normal Event Exception Step 2 Optional Enable the event hint if you want to display the event hint in the live view window 1 Check the checkbox of Enable Event Hint 2 Click to select the exception type s to take the event hint Figure 11 9 Event Hint Settings Step 3 Select the excetion type from the drop down list to set the linkage actions ...

Page 104: ...ENVR208 Figure 11 10 Exceptions Handling Step 1 Set the normal linkage and alarm output triggering Refer to Error Reference source not found Error Reference source not found ...

Page 105: ...s will be switched at an interval of 10 seconds default dwell time Step 3 Go to the Linkage Action interface of the alarm detection e g motion detection video tampering face detection etc Step 4 Select the Full Screen Monitoring alarm linkage action Step 5 Select the channel s in Trigger Channel settings you want to make full screen monitoring Auto switch will terminate once the alarm stops and ba...

Page 106: ...an be triggered by the alarm input motion detection video tampering detection face detection line crossing detection and all other events Step 1 Go to the Linkage Action interface of the alarm input or event detection e g motion detection face detection line crossing detection intrusion detection etc Step 2 Click the Trigger Alarm Output tab Step 3 Select the alarm output s to trigger Step 4 Go to...

Page 107: ...e linkage action each time 11 8 Trigger or Clear Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually When the Manually Clear is selected for the dwell time of an alarm output the alarm can be cleared only by clicking Clear button Step 1 Go to System Event Normal Event Alarm Output Step 2 Select the alarm output you want to trigger or clear Step 3 Click Trigger Clear to ...

Page 108: ...ENVR208 Figure 11 12 Alarm Output ...

Page 109: ...orted by the connected IP camera Refer to the User Manual of Network Camera for the detailed instructions for the VCA detection 12 1 Face Detection Purpose Face detection function detects the face appears in the surveillance scene Linkage actions will be triggered when a human face is detected Step 1 Go to System Event Smart Event Step 2 Click Face Detection Figure 12 1 Face Detection Step 3 Selec...

Page 110: ... 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply 12 2 Vehicle Detection Purpose Vehicle Detection is available for the road traffic monitoring In Vehicle Detection the passed vehicle can be detected and the picture of its license plate can be captured You can send alarm signal to notify the surveillance center and upload the captured picture to FT...

Page 111: ... Blacklist and Whitelist Area Settings Up to 4 lanes are selectable Step 9 Click Save Refer to the User Manual of Network Camera for the detailed instructions for the vehicle detection 12 3 Line Crossing Detection Purpose Line crossing detection detects people vehicles and objects crossing a set virtual line The detection direction can be set as bidirectional from left to right or from right to le...

Page 112: ...nly the object crossing the configured line from the B side to the A side can be detected 3 Drag the Sensitivity slider to set the detection sensitivity Sensitivity range sensitivity The higher the value is the more easily the detection alarm can be triggered 4 Click Draw Region and set two points in the preview window to draw a virtual line Step 1 Set the arming schedule Refer to Chapter 11 1 Con...

Page 113: ...onger than the threshold device will trigger an alarm Its range is 1s 10s Sensitivity The size of the object that can trigger the alarm The higher the value is the more easily the detection alarm can be triggered Its range is 1 100 Percentage The ratio of the in region part of the object that can trigger the alarm For example if the percentage is 50 when the object enters the region and occupies h...

Page 114: ...ection checkbox Step 5 Optionally check Save VCA Picture checkbox to save the captured pictures of region entrance detection Step 6 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Sensitivity Sensitivity The higher the value is the more easily the detection alarm can be triggered Its ran...

Page 115: ...heck Save VCA Picture to save the captured pictures of region exiting detection Step 6 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Sensitivity Sensitivity The higher the value is the more easily the detection alarm can be triggered Its range is 0 100 3 Click Draw Region and draw a qu...

Page 116: ...tended Baggage Figure 12 7 Unattended Baggage Detection Step 3 Select a Camera to configure Step 4 Check Enable Unattended Baggage Detection Step 5 Optionally check Save VCA Picture to save the captured pictures of unattended baggage detection Step 6 Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the slid...

Page 117: ... Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply 12 8 Object Removal Detection Purpose Object removal detection function detects the objects removed from the pre defined region such as the exhibits on display and a series of actions can be taken when the alarm is triggered Step 1 Go to System Event Smart Event Step 2 Click Object Removable Figure 12 8 Object Removal Detection Step ...

Page 118: ...ion and draw a quadrilateral in the preview window by specifying four vertexes of the detection region Step 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply 12 9 Audio Exception Detection Purpose Audio exception detection detects the abnormal sounds in the surveillance s...

Page 119: ...n filter the sound in the environment The louder the environment sound the higher the value should be Adjust it according to the environment Range 1 100 Sudden Decrease of Sound Intensity Detection Detects the sound steep drop in the surveillance scene You need set the detection sensitivity 1 100 Step 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 7 Set the linkage ...

Page 120: ...set the detection sensitivity Sensitivity range 1 100 The higher the value is the more easily the change of scene can trigger the alarm Step 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply 12 11 Defocus Detection Purpose The image blur caused by defocus of the lens can ...

Page 121: ...e more easily the defocus image can be detected Step 7 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 8 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 9 Click Apply 12 12 PIR Alarm Purpose A PIR Passive Infrared alarm is triggered when an intruder moves within the detector vision field The heat energy dissipated by a person or any o...

Page 122: ...ck PIR Alarm Step 5 Optionally check Save VCA Picture to save the captured pictures of PIR alarm Step 6 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 7 Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Step 8 Click Apply ...

Page 123: ...ep 3 Select the report type to Daily Report Weekly Report Monthly Report or Annual Report Step 4 Set the Date to analyze Then the people counting graphic will show Figure 13 1 People Counting Interface Step 5 Optional Click Export to export the report in excel format 13 2 Heat Map Purpose Heat map is a graphical representation of data The heat map function is usually used to analyze how many peopl...

Page 124: ...e Figure 13 2 Heat Map Interface Step 5 Click Counting Then the results displayed in graphics marked in different colors will show As shown in the figure above red color block 255 0 0 indicates the most welcome area and blue color block 0 0 255 indicates the less popular area Step 6 Optional Click Export to export the statistics report in excel format ...

Page 125: ...4 Check Enable The amount of POS devices supported for each device is the half of its channel amount e g 8 POS devices are supported for the DS 9616NI I8 model Figure 14 1 POS Settings Step 5 Select the POS protocol to Universal Protocol EPSON AVE or NUCLEUS When the new protocol is selected you should reboot the device to activate the new settings Universal Protocol Click the Advanced button to e...

Page 126: ...fixed start and end line tag are used for AVE protocol And the serial port and virtual serial port connection types are supported 1 Click the Custom to configure the AVE settings 2 Se the rule to VSI ADD or VNET 3 Set the address bit of the POS message to send 4 Click OK to save the settings Figure 14 3 AVE Settings NUCLEUS ...

Page 127: ...s for each connection mode TCP Connection 1 When using TCP connection the port must be set from 1 to 65535 and the port for each POS machine must be unique 2 Set the Allowed Remote IP Address of the device sending the POS message Figure 14 4 TCP Connection Settings UDP Connection 1 When using UDP connection the port must be set from 1 to 65535 and the port for each POS machine must be unique 2 Set...

Page 128: ... configured in Menu Configuration RS 232 The Usage must be set to Transparent Channel Multicast Connection When connecting the device and the POS machine via Multicast protocol set the multicast address and port Sniff Connection Connect the device and the POS machine via Sniff Configure the source address and destination address settings ...

Page 129: ... and font color Display time sec of the characters The value ranges 5 3600 sec Timeout of POS event The value ranges 5 3600 sec When the device has not received the POS message over the defined time the transaction is finished Step 5 In the Privacy Settings set the POS privacy information to not display on the image e g the card number or the user name etc Result The defined privacy information wi...

Page 130: ...lance center sending email and so on Step 1 Go to Storage Recording Schedule Step 2 Set the arming schedule of the POS event Step 3 Go to System POS Step 4 On the POS adding or editing interface set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Step 5 Set the normal linkage actions full screen monitoring audio warning or send Email Refer to Chapter 11 2 Configure Alarm Linkag...

Page 131: ...ENVR208 Figure 14 8 Set Trigger Cameras of POS Step 8 Click Apply ...

Page 132: ... use the same IP address and you can select the main NIC to LAN1 or LAN2 By this way in case of one NIC card failure the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system Multi address Mode The parameters of the two NIC cards can be configured independently You can select LAN1 or LAN2 under Select NIC for parameter settings You can s...

Page 133: ... to 9676 Step 4 Click Apply 15 1 2 Device with a Single Network Interface Step 1 Go to System Network TCP IP Figure 15 2 TCP IP Settings Step 2 Configure network parameters as needed Check Enable DHCP to obtain IP settings automatically if a DHCP server is available in the network Valid range of MTU value is 500 to 9676 Step 3 Click Apply ...

Page 134: ... verification code check to agree to the service terms and click OK Step 3 Optional Check Custom and enter the server address as needed The default server address is dev guardingvision com Step 4 Optional Check Enable Stream Encryption and verification code will be required for remote access and live view Step 5 Click Apply After configuration you can access and manage your devices through Guardin...

Page 135: ...eanutHull and NO IP are also available under DDNS Type and required information should be entered accordingly Step 4 Enter Server Address for DynDNS i e members dyndns org Step 5 Under Device Domain Name enter the domain name obtained from the DynDNS website Step 6 Enter the User Name and Password registered in the DynDNS website Figure 15 4 DDNS Settings Step 7 Click Apply 15 4 Configure PPPoE If...

Page 136: ...system date and time Step 1 Go to System Network TCP IP NTP Figure 15 5 NTP Settings Step 2 Check Enable Step 3 Configure NTP settings as need Interval min Time interval between two time synchronization with NTP server NTP Server IP address of the NTP server NTP Port Port of the NTP server Step 4 Click Apply 15 6 Configure SNMP Purpose You can configure SNMP settings to get device status and param...

Page 137: ... exception message to the surveillance center Step 1 Go to System Network Advanced SNMP Figure 15 6 SNMP Settings Step 2 Check Enable A message will pop up to prompt possible security risk and click Yes to continue Step 3 Configure the SNMP settings as needed Trap Address IP address of the SNMP host Trap Port Port of the SNMP host Step 4 Click Apply 15 7 Configure Email Purpose ...

Page 138: ...tem Network Advanced Email Figure 15 7 Email Settings Step 2 Configure the following Email settings Enable Server Authentication Check to enable the function if the SMTP server requires user authentication and enter user name and password accordingly SMTP Server The IP address of SMTP Server or host name e g smtp 263xmail com SMTP Port The SMTP port The default TCP IP port used for SMTP is 25 Enab...

Page 139: ... 4200 is installed and the Alarm Host Port 7200 by default must be the same as the alarm monitoring port configured in the software Server Port Server port 8000 by default should be configured for remote client software access and its valid range is 2000 to 65535 HTTP Port HTTP port 80 by default should be configured for remote web browser access Multicast IP Multicast can be configured to enable ...

Page 140: ...ENVR208 Figure 15 8 Port Settings ...

Page 141: ... shown in the figure below is required to be built between the hot spare device and each working device Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Figure 16 1 Building Hot Spare System Before you start At least 2 devices are online 16 2 Set Hot Spare Device Purpose Hot spare devices takes over working device tasks when ...

Page 142: ...3 Set Working Device Step 1 Go to System Hot Spare Step 2 Set the Work Mode as Normal Mode Step 3 Check Enable Step 4 Enter the IP address user name and password of hot spare device Figure 16 3 Hot Spare Step 5 Click Apply 16 4 Manage Hot Spare System Step 1 Go to System Hot Spare in hot spare device Step 2 Check working devices from the device list and click Add to link the working device to the ...

Page 143: ...pare device will record the video of the IP camera connected to the working device for backup The record backing up can be functioned for 1 working device at a time Synchronizing The working device comes online the lost video files will be restored by the record synchronization function The record synchronization function can be enabled for 1 working device at a time ...

Page 144: ...to clone to eSATA HDD Before you start Connect an eSATA disk to the device Step 1 Go to Maintenance HDD Operation HDD Clone Figure 17 1 HDD Clone Step 2 Check the HDD to clone The capacity of selected HDD must match the capacity of clone destination Step 3 Click Clone Step 4 Click Yes on popup message box to continue clone ...

Page 145: ...ystem for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures Step 1 Go to Maintenance HDD Operation S M A R T Step 2 Select the HDD to view its S M A R T information list Step 3 Select the self test types as Short Test Expanded Test or the Conveyance Test Step 4 Click Self Test to start the S M A R T HDD self evaluation Step 5 The related informatio...

Page 146: ... the Continue to use the disk when self evaluation is failed item 17 1 3 Bad Sector Detection Step 1 Go to Maintenance HDD Operation Bad Sector Detection Step 2 Select the HDD No in the dropdown list you want to configure Step 3 Select All Detection or Key Area Detection as the detection type Step 4 Click the Self Test button to start the detection ...

Page 147: ...ed damage information 17 1 4 HDD Health Detection Purpose You can view the health status of Seagate HDD that generated after October 1th 2017 and capacity ranges from 4 TB to 8 TB The function helps you to troubleshoot HDD problems Compared with S M A R T function health detection shows HDD status with more details Step 1 Go to Maintenance HDD Operation Health Detection ...

Page 148: ...tion of the device can be stored in log files which can be viewed and exported at any time 17 2 1 Search the Log Files Step 1 Go to Maintenance Log Information Step 2 Set the log search conditions including the Time Major Type and Minor Type Step 3 Click Search to start search log files The matched log files will be displayed on the list shown below ...

Page 149: ...lick the button to view the related video file 17 2 2 Export the Log Files Before You Start Connect a storage device to your device Step 1 Search the log files Refer to Chapter 17 2 1 Search the Log Files Step 2 Select the log files you want to export and click Export Or you can click Export ALL on the Log Search interface to export all the system logs to the storage device ...

Page 150: ... Import Export IP Camera Configuration Files Purpose The information of added IP camera can be generated into an excel file and exported to the local device for backup including the IP address manage port password of admin etc And the exported file can be edited on your PC like adding or deleting the content and copy the setting to other devices by importing the excel file to it Before You Start C...

Page 151: ... Export to export configuration files to the selected local backup device To import a configuration file select the file from the selected backup device and click the Import button After the importing process is completed you must reboot the device to activate the settings ...

Page 152: ...ce must be with the file Before You Start Connect a storage device to your device For importing the configuration file the storage device must be with the file Step 1 Go to Maintenance Import Export Figure 17 8 Import Export Config File Step 2 Export or import the device configuration files Click Export to export configuration files to the selected local backup device To import a configuration fil...

Page 153: ... Figure 17 9 Local Upgrade Interface Step 3 Select the update file from the storage device Step 4 Click Upgrade to start upgrading Step 5 After the upgrading is complete the device will reboot automatically to activate the new firmware 17 5 2 Upgrade by FTP Before you start Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP server on the PC a...

Page 154: ...7 10 FTP Upgrade Interface Step 3 Enter the FTP Server Address in the text field Step 4 Click the Upgrade button to start upgrading Step 5 After the upgrading is complete reboot the device to activate the new firmware ...

Page 155: ...ll parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status The device will reboot automatically after restoring to the default settings ...

Page 156: ... Select the output standard to NTSC or PAL which must be the same with the video input standard Resolution Configure the resolution of the video output Device Name Edit the name of the device Device No Edit the serial number of the device The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for ...

Page 157: ...e use of the login password Step 3 Click the Apply button to save the settings 18 2 Configure Date Time Step 1 Go to System General Step 2 Configure the date and time Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Set the system time Figure 18 2 Date and Time Settings Step 3 Click the Apply button to save the settings ...

Page 158: ...3 Select the DST mode to Auto or Manual Auto automatically enable the default DST period according to the local DST rules Manual manually set the start time and end time of the DST period and the DST bias DST Bias set the time 30 60 90 120 minutes offset from the standard time Example The DST begins at 2 00 a m on the second Sunday of March and ends at 2 00 a m on the first Sunday of November with...

Page 159: ...commended We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password mon...

Page 160: ...hich logs onto the device If it is configured and enabled it only allows the remote user with this MAC address to access the device Step 5 Click OK to finish the new user account adding Result In the User Management interface the added new user is displayed on the list Figure 18 6 User List 18 4 2 Set the Permission for a User For the added user you can assign the different permissions including t...

Page 161: ...rating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Local Shutdown Reboot Shutting down or rebooting the device Remote Configuration Remote Log Search Remotely viewing logs that are saved on the device Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration file...

Page 162: ... output of the selected camera s Local Playback Locally playing back recorded files of the selected camera s Remote Playback Remotely playing back recorded files of the selected camera s Local PTZ Control Locally controlling PTZ movement of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected camera s Local Video Export Locally exporting recorded files of the ...

Page 163: ...nfiguration tab Step 7 Select Camera Permission as Local Live View Step 8 Select cameras to live view Step 9 Click OK 18 4 4 Edit the Admin User For the admin user account you can modify its password the unlock pattern Step 1 Go to System User Step 2 Select the admin user from the list and click Modify ...

Page 164: ...able the use of unlock pattern when logging in to the device 2 Use the mouse to draw a pattern among the 9 dots on the screen and release the mouse when the pattern is done Step 5 Please refer to Chapter 2 2 Step 2In the IP Camera Activation text field enter the password to activate the IP camera s connected to the device Step 6 Optionally check the Export GUID to export the GUID for future passwo...

Page 165: ...for the admin user account When the admin password is changed you can export the new GUID to the connected U flash disk in the Import Export interface for the future password resetting Step 9 Click the OK button to save the settings Step 10 For the Operator or Guest user account you can also click the button on the user management interface to edit the permission 18 4 5 Edit the Operator Guest Use...

Page 166: ...ser information as demand including the new password strong password is required and MAC address 18 4 6 Delete a User The admin user account has the permission to delete the operator guest user account Step 1 Go to System User Step 2 Select a user from the list Step 3 Click Delete to delete the selected user account ...

Page 167: ...ENVR208 Chapter 19 Appendix 19 1 Specifications ...

Page 168: ... Linear 1 KΩ Decoding Decoding format H 265 H 265 H 264 H 264 MPEG4 Recording resolution 8MP 6MP 5MP 4MP 3MP 1080p UXGA 720p VGA 4 CIF DCIF 2CIF CIF QCIF Synchronous playback 8 ch 16 ch 16 ch Capability 2 ch 8 MP 25fps 4 ch 4MP 30fps 8 ch 1080p 30fps Network managem ent Network protocols TCP IP DHCP Guarding Vision DNS DDNS NTP SADP SMTP NFS iSCSI UPnP HTTPS Hard disk SATA 2 SATA interfaces Capaci...

Page 169: ...t interface Power 120 W 200 W Supported standard IEEE 802 3 af at General Power supply 100 to 240 VAC Power 180 W 280 W Consumption without hard disk 15 W Working temperature 10 to 55 C 14 to 131 F Working humidity 10 to 90 Chassis 385 mm chassis Dimensions W D H 385 315 52 mm 15 2 12 4 2 0 Weight without hard disk 3 kg 6 6 lb ...

Page 170: ...uration of its configured hostnames addresses or other information stored in DNS PPPoE Stands for Point to Point Protocol over Ethernet PPPoE is a network configuration used for establishing a PPP connection over an Ethernet protocol Hybrid device A hybrid device is a combination of a DVR and device NTP Acronym for Network Time Protocol A protocol designed to synchronize the clocks of computers ov...

Page 171: ...tput mode of device is HDMI output then the input mode of monitor must be the HDMI input And if not please modify the input mode of monitor Step 7 Check if the fault is solved by the step 1 to step 3 Step 8 If it is solved finish the process If not please contact the engineer from our company to do the further process There is an audible warning sound Di Di Di DiDi after a new bought device starts...

Page 172: ...d IP camera lost connections figured parameters are incorrect when adding the IP camera ent bandwidth Step 13 Verify the network is connected 7 Connect the device and PC with the RS 232 cable 8 Open the Super Terminal software and execute the ping command Input ping IP e g ping 172 6 22 131 Simultaneously press Ctrl and C to exit the ping command If there exists return information and the time val...

Page 173: ...ith the IP camera Step 19 Verify the network between IP camera and device is stable 17 When the IP camera is offline connect PC and device with the RS 232 cable 18 Open the Super Terminal use the ping command and keep sending large data packages to the connected IP camera and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command Example Input ping 172 6 22 131 ...

Page 174: ...and window division modes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output Step 24 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process Live view stuck when video output locally P...

Page 175: ...uck connect the RS 232 ports on PC and the rear panel of device with the RS 232 cable 20 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command Step 29 Verify the network between device and PC is connected 1 Open the cmd wind...

Page 176: ... low Possible Reasons Cable between the pickup and IP camera is not connected well impedance mismatches or incompatible The stream type is not set as Video Audio The encoding standard is not supported with device Step 32 Verify the cable between the pickup and IP camera is connected well impedance matches and compatible Log in the IP camera directly and turn the audio on check if the sound is norm...

Page 177: ...ame extracting may occur which leads to a slight stuck Step 36 Verify the network between device and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of device with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet lo...

Page 178: ...g is correct Go to Menu System General and verify the Device Time is correct Step 42 Verify the search condition is correct Go to playback interface and verify the channel and time are correct Step 43 Verify the HDD status is normal Go to Menu Storage Storage Device to view the HDD status and verify the HDD is detected and can be read and written normally Step 44 Check if the fault is solved by th...

Page 179: ... long distance max 250 300 m network transmission via PoE for P models Add prompt of using enterprise level HDD to create array on GUI Version 3 4 90 Added Reset the admin password by exporting importing the GUID file DS 7600 7700 8600 9600 I P series device support 3D positioning in live view Configurable main stream and sub stream for the live view All day continuous recording is configured by f...

Page 180: ... adding the IP camera Deleted Delete four VCA detection types people gathering fast movement parking and loitering Version 3 4 70 Added Add the POS function supported by I series device Version 3 4 6 Updated Update the description of IR remote control operation Change the EZVIZ Cloud P2P to Cloud P2P Version 3 4 2 Added Add the new models of DS 7600NI K1 and DS 7600NI K1 4P Support the display of ...

Page 181: ... 7600NI K2 P Add the front panel and rear panel of the new models Add the specifications of the new models Version 3 3 6 Added Add front panel and rear panel of DS 9600NI I16 Updated DS 9600NI I16 supports RAID6 capture picture playback eSATA HDD and eSATA backup two self adaptive 10M 100M 1000M network interfaces Version 3 3 4 Added Add the new models of DS 7600NI I2 P and DS 7700NI I4 P Add the ...

Page 182: ...ibility refers to the camera can be supported both when it uses the ONVIF protocol and its private protocols Only ONVIF is supported refers to the camera can only be supported when it uses the ONVIF protocol Only AXIS is supported refers to the function can only be supported when it uses the AXIS protocol ...

Page 183: ...3011 ONVIF compatibility 5 21 640 480 704 576 M3014 ONVIF compatibility 5 21 1 1280 800 P1346 5 40 9 2 2048 1536 P3301 ONVIF compatibility 5 11 2 640 480 768 576 P3304 ONVIF compatibility 5 20 1280 800 1440 900 P3343 ONVIF compatibility 5 20 1 800 600 P3344 ONVIF compatibility 5 20 1 1280 800 1440 900 P5532 5 15 720 576 Q7404 5 02 720 576 Bosch AutoDome Jr 800 HD ONVIF compatibility 39500450 1920 ...

Page 184: ...ZHB3 ONVIF compatibility 1 8 2 20120327 2 9080 A1 7852 2048 1536 IXE20DN AAXVUU2 ONVIF compatibility 1 8 2 20120327 2 9081 A1 7852 1920 1080 Sanyo 2300P with lens 2 03 02 110318 00 1920 1080 2500P with lens 2 02 02 110208 00 1920 1080 4600P 2 03 02 110315 00 1920 1080 SONY SNC CH220 1 50 00 1920 1080 SNCDH220T ONVIF only 1 50 00 2048 1536 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC RH124 O...

Page 185: ...0715 V2 0 build 110301 DS 2CD833F E V5 2 0 build 140721 640 480 DS 2CD893PF E V5 2 0 build 140721 704 576 DS 2CD2012 I V5 3 0 build150327 1280 960 DS 2CD2132 I V5 3 0 build150327 2048 1536 DS 2CD2410FD I W V5 3 0 build150327 1920 1080 DS 2CD2612F I V5 3 0 build150327 1280 960 DS 2CD2612F IS V5 3 0 build150327 1280 960 DS 2CD2632F I V5 3 0 build150327 2048 1536 DS 2CD2632F IS V5 3 0 build150327 204...

Page 186: ...CD4312F I V5 3 0 build150327 1280 1024 DS 2CD4312FWD I V5 3 0 build150327 1280 960 DS 2CD4324F I V5 3 0 build150327 1920 1080 DS 2CD4332FHWD IS V5 3 0 build150327 2048 1536 DS 2CD4332FHWD I V5 3 0 build150327 2048 1536 DS 2CD4332FWD I V5 3 0 build150327 2048 1536 DS 2CD6213F V5 2 6 build 141218 1280 960 DS 2CD6223F V5 2 6 build 141218 1920 1080 DS 2CD6233F V5 2 6 build 141218 2048 1536 DS 2CD7153 ...

Page 187: ...V3 1 build 120423 1360 1024 DS 2CD976 C V3 1 build 120423 1600 1200 DS 2CD976 V C V3 1 build 120423 1600 1200 DS 2CD977 C V3 1 build 120423 1920 1080 DS 2CD986A C V3 1 build 120423 2448 2048 DS 2CD986C B V2 3 6 build 120401 2560 1920 DS 2CD9122 V3 7 1 build140417 1920 1080 DS 2CD9152 V3 7 1 build140417 2560 1920 iDS 2CD9152 V3 7 1 build140417 2560 1920 DS 2CD9122 H V3 7 1 build140417 1920 1080 DS ...

Page 188: ...9361 V4 0 0 build150213 2752 2208 iDS 2CD9022 V4 0 0 build150213 1920 1080 iDS 2CD9025 V3 8 2 build141114 1920 1080 iDS 2CD9022 SZ V4 0 0 build150213 1920 1080 DS 2CD9125 KS V3 8 1 build150113 1920 1080 DS 6501HCI V1 0 1 build130607 352 288 DS 6501HCI SATA V1 0 1 build130607 352 288 DS 6501HFI V1 0 1 build130607 704 576 DS 6501HFI SATA V1 0 1 build130607 704 576 DS 6502HCI V1 0 1 build130607 352 2...

Page 189: ...build131202 704 576 DS 6701HWI V1 2 3 build141202 960 576 DS 6701HWI SATA V1 2 3 build141202 960 576 DS 6704HWI V1 2 3 build141202 960 576 DS 6704HWI SATA V1 2 3 build141202 960 576 DS 6708HWI V1 2 3 build141202 960 576 DS 6708HWI SATA V1 2 3 build141202 960 576 DS 6716HWI V1 2 3 build141202 960 576 DS 6716HWI SATA V1 2 3 build141202 960 576 DS 6601HFHI V1 1 0 build150123 1920 1080 DS 6601HFHI L V...

Page 190: ...4 1280 960 iDS 2DF7276 AH DH AFH V5 2 8 build150124 1280 960 DS 2DF5276 AH DH A3H D3H AFH A3FH V5 2 8 build150124 1280 960 iDS 2DF5276 AH DH A3H D3H AFH A3FH V5 2 8 build150124 1280 960 DS_2DF7130I5 AW V5 2 8 build150124 1280 960 DS 2DF7285 AH V5 2 8 build150124 1920 1080 DS 2DF5285 AH V5 2 8 build150124 1920 1080 DS 2DF7294 A D AF V5 2 8 build150124 2048 1536 iDS 2DF7294 A D AF V5 2 8 build150124...

Page 191: ... 1080 DS 2DF5286 A D A3 D3 AF A3F V5 2 8 build150124 1920 1080 iDS 2DF5286 A D A3 D3 AF A3F V5 2 8 build150124 1920 1080 DS_2DF7230I5 AW V5 2 8 build150124 1920 1080 DS 2AF7220 A D V5 2 8 build150124 1920 1080 DS 2AF7230 A D V5 2 8 build150124 1920 1080 DS 2AF5220 A D V5 2 8 build150124 1920 1080 DS 2AF5230 A D V5 2 8 build150124 1920 1080 iDS 2DF5220S D4 JY V5 2 8 build150124 1920 1080 DS 2DF7268...

Page 192: ...4 A AE AE3 A3 D D3 V5 2 10 build150128 1920 1080 DS 2DE5186 A AE V5 2 10 build150128 1920 1080 DS 2DE7182 A V5 2 10 build150128 1920 1080 DS 2DE4582 A V5 2 10 build150128 1920 1080 DS 2DE4220 A V5 2 10 build150128 1920 1080 DS 2DE4182 A V5 2 10 build150128 1920 1080 DS 2DM7230i A V5 2 10 build150128 1920 1080 DS 2DM7220i A V5 2 10 build150128 1920 1080 DS 2DE7186 A AE V5 2 10 build150128 1920 1080...

Page 193: ...124 1920 1080 DS 2DY9185 A V5 2 8 build150124 1920 1080 DS 2DY9187 A V5 2 8 build150124 1920 1080 DS 2DF8223IV A V5 3 0 build150304 1920 1080 DS 2DF8623IV A V5 3 0 build150304 3072 1728 DS 2DF6623V A V5 3 0 build150304 3072 1728 DS 2DF8823IV A V5 3 0 build150304 4096 2160 DS 2ZCN2006 V5 2 7 build141107 1280 960 DS 2ZCN2006 B V5 2 7 build141107 1280 960 DS 2ZCN3006 V5 2 7 build141107 1280 960 DS 2Z...

Page 194: ...0 DS 2ZMN3207 V5 2 7 build141107 1920 1080 DS 2ZMN2008 V5 2 7 build141107 2048 1536 DS 2ZCN2008 V5 2 7 build141107 2048 1536 DS 2ZMN3007 S V5 2 2 build141113 1920 1080 DS 2ZCN3007 S V5 2 2 build141113 1920 1080 DS 2ZMN2307 V5 2 2 build141113 1920 1080 DS 2CN2307 V5 2 2 build141113 1920 1080 DS 2ZMN2309 V5 2 2 build141113 3072 2048 DS 2ZCN2309 V5 2 2 build141113 3072 2048 ...

Page 195: ... 2CD4A35FWD IZHS 4 DS 2CD2642FWD IZS 5 DS 2CD2F42FWD IWS 6 DS 2CD2942F IWS 7 DS 2CD2510F 8 DS 2CD2342WD I 9 DS 2CD2322WD I 10 DS 2CD2352 I 11 DS 2CD2642FWD IZS 12 DS 2CD2642FWD I 13 DS 2CD2642FWD IS 14 DS 2CD2642FWD IZ 15 DS 2CD2742FWD IZS 16 DS 2CD2742FWD I 17 DS 2CD2742FWD IS 18 DS 2CD2742FWD IZ 19 DS 2CD2T42WD I8 20 DS 2CD2T42WD I5 ...

Page 196: ...Made in PRC Imported by Velleman Group nv Legen Heirweg 33 9890 Gavere Belgium www velleman eu ...

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