
C h a p t e r 1 2 Tr o u b l e s h o o t i n g
1 2 - 2 3
Error
Code
Description
Solution
16#E293
The network module heart beat of the
control mode CPU on the main backplane
slot 3 cannot be detected.
1. Make sure the network cables of the network
modules on the main backplane slot 3 are
well-connected both on the control mode CPU
and standby mode CPU.
2. If the network module’s network cable of the
control mode CPU on the main backplane slot 3
is connected to the network port 1, the network
module’s network cable of the standby mode
CPU on the main backplane slot 3 must be
connected to the network port 1 as well.
3. Mare sure the network modules of the control
mode CPU and the standby mode CPU on the
main backplane slot 3 are on the same physical
network.
16#E294
The network module heart beat of the
control mode CPU on the main backplane
slot 4 cannot be detected.
1. Make sure the network cables of the network
modules on the main backplane slot 4 are
well-connected both on the control mode CPU
and standby mode CPU.
2. If the network module’s network cable of the
control mode CPU on the main backplane slot 4
is connected to the network port 1, the network
module’s network cable of the standby mode
CPU on the main backplane slot 4 must be
connected to the network port 1 as well.
3. Mare sure the network modules of the control
mode CPU and the standby mode CPU on the
main backplane slot 4 are on the same physical
network.
16#E295
The network module heart beat of the
control mode CPU on the main backplane
slot 5 cannot be detected.
1. Make sure the network cables of the network
modules on the main backplane slot 5 are
well-connected both on the control mode CPU
and standby mode CPU.
2. If the network module’s network cable of the
control mode CPU on the main backplane slot 5
is connected to the network port 1, the network
module’s network cable of the standby mode
CPU on the main backplane slot 5 must be
connected to the network port 1 as well.
3. Mare sure the network modules of the control
mode CPU and the standby mode CPU on the
main backplane slot 5 are on the same physical
network.
Summary of Contents for AH500 series
Page 35: ...AH500 Hardware and Operation Manual 2 2 2 12 2 Profiles 2 117 2 12 3 Dimensions 2 118 ...
Page 153: ...AH500 Hardware and Operation Manual 2 120 MEMO ...
Page 167: ...AH500 Hardware and Operation Manual 3 14 MEMO ...
Page 343: ...AH500 Hardware and Operation Manual 6 38 MEMO ...
Page 361: ...AH500 Hardware and Operation Manual 7 18 MEMO ...
Page 403: ...Chapter 8 Hardware Configuration 8 42 MEMO ...
Page 412: ...Chapter 9 Network Configuration 9 9 ...
Page 445: ...AH500 Hardware and Operation Manual 9 42 MEMO ...
Page 552: ...Chapter 12 Troubleshooting 12 3 12 1 3 Troubleshooting Procedure ...
Page 649: ...AH500 Hardware and Operation Manual A 8 ...
Page 657: ...AH500 Hardware and Operation Manual A 16 MEMO ...
Page 658: ...B 1 Appendix B Device Addresses Table of Contents B 1 Device Addresses B 2 ...
Page 663: ...AH500 Hardware and Operation Manual C 4 MEMO ...
Page 681: ...AH500 Hardware and Operation Manual 3 14 MEMO ...