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Print Quality Problems
|
271
Auger mark
Wrinkled/Stained paper
4
Replace the transfer belt unit, the 2nd BTR, and the
retard roller.
Does this solve your problem?
The task is complete. Contact Dell.
Action
Yes
No
Action
Yes
No
1
Locate the cause of the problem using
Device
>
Support Pages
>
Repeating Defects
.
Does the output match with the pattern for auger mark?
Go to action 2.
Contact Dell.
2
Replace the drum cartridges.
Does this solve your problem?
The task is complete. Contact Dell.
Action
Yes
No
1
Verify that the correct print media is being used. If not,
use the print media recommended for the printer.
Does this solve your problem?
The task is complete. If printing on an
envelope, go to
action 2. If printing
on print media other
than envelopes,
contact Dell.
2
Check the wrinkle. Is the wrinkle within 30 mm of the
four edges of the envelope?
Does this solve your problem?
This type of wrinkle
is considered
normal. Your printer
is not at fault.
Go to action 3.
3
Load the envelopes in the bypass tray properly.
Does this solve your problem?
The task is complete. Contact Dell.
Summary of Contents for S3840cdn
Page 1: ...Dell Color Smart Printer S3840cdn User s Guide Regulatory Model S3840cdn ...
Page 8: ...8 ...
Page 9: ... 9 1 1Before Beginning ...
Page 18: ...18 About the Printer ...
Page 19: ... 19 2 2Setting Up the Printer Printer Setup ...
Page 51: ... 51 3 3Using Your Printer ...
Page 139: ... 139 4 4Printing ...
Page 155: ... 155 5 5Know Your Printer ...
Page 212: ...212 Specifications ...
Page 213: ... 213 6 6Maintaining Your Printer ...
Page 248: ...248 Removing Options ...
Page 249: ... 249 7 7Troubleshooting ...
Page 289: ... 289 Appendix ...
Page 446: ...446 ...