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Print Quality Problems
|
267
Vertical voids or lighter areas
Action
Yes
No
1
Locate the cause of the problem using
Device
>
Support
>
Repeating Defects
.
Is the cause of the problem located?
Proceed to the
action
corresponding to the
location of the
problem:
•
Drum cartridge - 2
•
Fusing unit - 3
•
Transfer belt unit -
4
Contact Dell.
2
Replace the drum cartridges.
Does this solve your problem?
The task is complete. Contact Dell.
3
Replace the fusing unit.
Does this solve your problem?
The task is complete. Contact Dell.
4
Replace the transfer belt unit, the 2nd BTR, and the
retard roller.
Does this solve your problem?
The task is complete. Contact Dell.
Action
Yes
No
1
Clean the Raster Optical Scanner (ROS) Windows by
using the cleaning rod.
NOTE:
•
Sometimes this cleaning has to be repeated
several times. If the print quality defect is
improving, repeat the cleaning process.
Does this solve your problem?
The task is complete. Go to action 2.
2
Ensure the light path is not covered.
1
Remove the drum cartridges, and store them in the
dark place.
2
Check the ROS windows, and remove any
obstructions, usually a torn off piece of paper or label.
3
Re-install the drum cartridges.
Does this solve your problem?
The task is complete. Go to action 3.
3
Replace the drum cartridges.
Does this solve your problem?
The task is complete. Contact Dell.
Summary of Contents for S3840cdn
Page 1: ...Dell Color Smart Printer S3840cdn User s Guide Regulatory Model S3840cdn ...
Page 8: ...8 ...
Page 9: ... 9 1 1Before Beginning ...
Page 18: ...18 About the Printer ...
Page 19: ... 19 2 2Setting Up the Printer Printer Setup ...
Page 51: ... 51 3 3Using Your Printer ...
Page 139: ... 139 4 4Printing ...
Page 155: ... 155 5 5Know Your Printer ...
Page 212: ...212 Specifications ...
Page 213: ... 213 6 6Maintaining Your Printer ...
Page 248: ...248 Removing Options ...
Page 249: ... 249 7 7Troubleshooting ...
Page 289: ... 289 Appendix ...
Page 446: ...446 ...