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Understanding Printer Messages
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169
Understanding Printer Messages
Status Codes
The touch panel displays error messages describing the current state of the printer and
indicates possible printer problems you must resolve. This chapter provides a list of status
codes or error messages, and informs you what you can do to clear error messages.
When you contact customer support about an error, have the status codes and error
messages ready.
CAUTION:
• When an error occurs, the print data remaining on the printer and the information accumulated
in the memory of the printer may be corrupted.
NOTE:
•
A status code is included in an error message.
•
For status codes that are not listed in this chapter, refer to instructions in each error message.
"005-001" - "011-999"
Status Code
Cause and Remedy
010-105
010-106
Remove the jammed paper, and then try printing again.
010-319
010-328
010-329
010-331
010-332
010-333
010-334
010-335
010-338
010-339
An error occurred in the machine.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
010-340
Turn off the printer, and then install the fusing unit. Contact customer support if this failure
is repeated.
010-344
010-345
010-346
010-355
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
010-420
The fusing unit needs to be replaced soon. Prepare a new fusing unit.
010-421
Replace the fusing unit.
Summary of Contents for S3840cdn
Page 1: ...Dell Color Smart Printer S3840cdn User s Guide Regulatory Model S3840cdn ...
Page 8: ...8 ...
Page 9: ... 9 1 1Before Beginning ...
Page 18: ...18 About the Printer ...
Page 19: ... 19 2 2Setting Up the Printer Printer Setup ...
Page 51: ... 51 3 3Using Your Printer ...
Page 139: ... 139 4 4Printing ...
Page 155: ... 155 5 5Know Your Printer ...
Page 212: ...212 Specifications ...
Page 213: ... 213 6 6Maintaining Your Printer ...
Page 248: ...248 Removing Options ...
Page 249: ... 249 7 7Troubleshooting ...
Page 289: ... 289 Appendix ...
Page 446: ...446 ...