182
Troubleshooting Your System
and Installing a Blade" on page 96. If reseating the blade does not help, the
blade may be faulty. See "Getting Help" on page 217.
6
Swap the keyboard with a known-working keyboard and repeat step 3 and
step 5. If the keyboard does not work with any blade, see "Getting Help" on
page 217.
Troubleshooting the Mouse
Problem
No mouse input
Problem
•
Mouse or mouse cable
•
Blade
•
SIP (KVM dongle, used with an external KVM)
Action
1
Ensure that the blade(s) is turned on.
2
Verify that the iKVM firmware revision is current.
3
Check the mouse connection to the either the front-panel connector on
the blade or to the back-panel iKVM module.
4
If the keyboard is connected to an external KVM using a SIP, check that
the SIP is compatible with the KVM.
5
If two or more blades are installed in the enclosure, select a different blade.
If the mouse is connected to the back-panel iKVM module and works with
another blade, the first blade may need to be reseated. See "Removing and
Installing a Blade" on page 96. If reseating the blade does not help, the
blade may be faulty. See "Getting Help" on page 217.
6
Swap the mouse with a known-working mouse and repeat step 3 and
step 5. If the mouse does not work with any blade, see "Getting Help" on
page 217.
Summary of Contents for PowerEdge M600
Page 10: ...10 Contents 8 Getting Help 217 Contacting Dell 217 Glossary 219 Index 231 ...
Page 50: ...50 About Your System Figure 1 16 Example of Full Height Blade Port Mapping Blade 3 ...
Page 52: ...52 About Your System Figure 1 17 Example of Half Height Blade Port Mapping ...
Page 156: ...156 Installing Blade Components ...
Page 178: ...178 Installing Enclosure Components ...
Page 202: ...202 Running System Diagnostics ...
Page 216: ...216 System Board Information ...
Page 218: ...218 Getting Help ...
Page 236: ...236 Index ...