Action
Yes
No
2a
Use thick paper that is 216 g/m
2
or less.
The task is complete.
Go to action 3a.
Does this solve your problem?
2b
Use thin paper that is 60 g/m
2
or more.
The task is complete.
Go to action 3a.
Does this solve your problem?
2c
Load coated paper one sheet at a time.
The task is complete.
Go to action 3b.
Does this solve your problem?
2d
Ensure that the print media is not curled.
The task is complete.
Go to action 3a.
Does this solve your problem?
2e
Is the print media damp?
Go to action 3c.
Go to action 3a.
3a
Fan the print media.
The task is complete.
Go to action 3b.
Does this solve your problem?
3b
Wipe the retard roller in tray1 or the optional 550-sheet feeder with a
The task is complete.
Go to action 4b.
cloth moistened with water.
Does this solve your problem?
3c
Turn over the print media.
The task is complete.
Go to action 4a.
Does this solve your problem?
4a
Use print media that is not damp.
The task is complete.
Go to action 3a.
Does this solve your problem?
4b
Replace the drum cartridges.
The task is complete.
Contact Dell.
Does this solve your problem?
MPF Misfeed Jam
Action
Yes
No
1
Ensure that the MPF is properly inserted.
Does this solve your problem?
The task is complete.
Proceed to the action
corresponding to the
type of the print media
being used:
• Thick - 2a
• Thin - 2b
• Coated - 2c
• Envelope - 2d
If using paper other
than the above, go to
action 2e.
2a
Use thick paper that is 216 g/m
2
or less.
The task is complete.
Go to action 3a.
Does this solve your problem?
2b
Use thin paper that is 60 g/m
2
or more.
The task is complete.
Go to action 3a.
Does this solve your problem?
2c
Load coated paper one sheet at a time.
The task is complete.
Go to action 3b.
Does this solve your problem?
Troubleshooting Guide
340
Summary of Contents for C2660dn
Page 1: ...Dell C2660dn Color Laser Printer User s Guide Regulatory Model C2660dn ...
Page 2: ......
Page 16: ...Template Last Updated 2 7 2007 14 Contents ...
Page 18: ...16 ...
Page 20: ...Notes Cautions and Warnings 18 ...
Page 22: ...Dell C2660dn Color Laser Printer User s Guide 20 ...
Page 26: ...24 Finding Information ...
Page 28: ...26 Product Features ...
Page 34: ...32 About the Printer ...
Page 36: ...34 ...
Page 38: ...36 Preparing Printer Hardware ...
Page 62: ...60 Setting the IP Address ...
Page 66: ...64 Loading Paper ...
Page 82: ...Installing Printer Drivers on Windows Computers 80 ...
Page 94: ...Installing Printer Drivers on Linux Computers CUPS 92 ...
Page 96: ...94 ...
Page 100: ...98 Operator Panel ...
Page 148: ...146 Dell Printer Configuration Web Tool ...
Page 202: ...200 Understanding the Printer Menus ...
Page 214: ...212 Loading Print Media ...
Page 215: ...Printing 19 Printing 215 213 ...
Page 216: ...214 ...
Page 234: ...232 ...
Page 270: ...268 ...
Page 304: ...302 Maintaining Your Printer ...
Page 322: ...320 Clearing Jams ...
Page 323: ...Troubleshooting 28 Troubleshooting Guide 323 321 ...
Page 324: ...322 ...
Page 349: ...Appendix Appendix 349 Index 351 347 ...
Page 350: ...348 ...