Dell 2335 Mono Laser User Manual Download Page 233

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Troubleshooting

Clearing Jams in the DADF

Clearing Jams in the Paper Tray

Clearing LCD Error Messages

Solving Problems

Clearing Jams in the DADF

When a document jams while it passes through the DADF,

Document Jam

appears on the display.

NOTE:

To prevent document jams, use the document glass for thick, thin or mixed documents.

Remove the remaining documents from the DADF.

If the document is jammed in the paper feed area:

Open the DADF cover.

Remove the document by gently pulling it out.

Summary of Contents for 2335 Mono Laser

Page 1: ...active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit www support dell com 1 V...

Page 2: ... Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and DELL logo are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation PaperPort is a registered trademark of ScanSoft Inc Adobe and PhotoShop are registered trademarks of Adobe Systems Incorporated O...

Page 3: ...de last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians How to use my printer Owner s manual CAUTION Read and follow all safety instructions in your Product Information Guide prior to setting up and operating your printer NOTE Owner s Manual may not be provided with your product depending on your country How to se...

Page 4: ...te support dell com The Dell Support Website provides several online tools including Solutions Troubleshooting hints and tips articles from technicians and online courses Upgrades Upgrade information for components such as memory Customer Care Contact information order status warranty and repair information Downloads Drivers Reference Printer documentation and product specifications You can access...

Page 5: ...conditioners heaters or ventilators Away from sunlight extreme humidity or high fluctuations in temperature A clean dry and dust free location Select a level stable place with adequate space for air circulation See Setting up the hardware Do not set the machine close to the edge of your desk or table NOTE Leave the printer in the box until you are ready to install it In addition to the Dell 2335dn...

Page 6: ... be provided with your product depending on your country c This item is only provided in some countries d NOTE Use the telephone line cord supplied with your printer You can also use AWG 26 or lower gauge cord that is less than 250 cms in length NOTE The power cord must be plugged into a grounded power socket Save the carton and packing material in case the printer needs to be repacked 3 Remove th...

Page 7: ...el and pull it forward If the scan switch is locked you can not copy or scan NOTE When you are moving the printer or do not intend to use it for a long period of time move the switch BACKWARD to the lock position as shown To scan or copy a document the switch must be unlocked About Your Printer These are the main components of your printer The following illustrations show the standard Dell 2335dn ...

Page 8: ...MFP and an optional tray 2 attached Front View Rear View ...

Page 9: ...Operator Panel Button Functions Common Keys ...

Page 10: ...ress To Dial Enter number or enter alphanumeric characters Store frequently used fax numbers in memory or search for stored fax numbers or email addresses It also allows you to print a Phonebook list Insert a pause into a fax number in edit mode Understanding the Status LED When the problem occurs the Status LED indicates the machine s condition by the light color of it s action ...

Page 11: ... toner cartridge is totally empty Remove the old toner cartridge and install a new one A paper jam has occurred There is no paper in the tray Load paper in the tray The machine has stopped due to a major error Check the display message Internal Fonts The Dell 2335dn MFP Laser printer supports the PCL and PS fonts If you want to see the PCL and PS font list follow these steps Printing the PCL Font ...

Page 12: ...Placemat Make sure you read Placemat and complete following steps Select a stable location 1 Select a level stable place with adequate space for air circulation Allow extra space to open covers and trays The area should be well ventilated and away from direct sunlight or sources of heat cold and humidity Do not set the machine close to the edge of your desk or table Place the machine on a flat sta...

Page 13: ... you move the printer do not tilt or turn it upside down Otherwise the inside of the printer may be contaminated by toner which can cause damage to the printer or bad printing quality Installing the Toner Cartridge Open the front cover 1 CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes CAUTION Do not touch the green underside of the toner cartridge U...

Page 14: ...r evenly inside the cartridge 2 NOTE If toner comes into contact with your clothing wipe the toner off with a dry cloth and wash your clothing in cold water Hot water sets toner into fabric Holding the toner cartridge by the handle slide it into the printer until it locks firmly into place 3 Close the front cover 4 ...

Page 15: ...r used in copying and faxing or Paper Tab for Computer printing Load the paper Pull the paper tray out of the printer 1 If you load paper that is longer than a standard Letter or A4 size such as Legal paper press and unlatch the guide lock and then slide the paper length guide out completely to extend the paper tray to its full length 2 Slide in the paper length guide until it rests against the en...

Page 16: ...aper width guide and move it towards the stack of paper until it touches the side of the stack 4 Flex the sheets back and forth to loosen them and then fan them out Do not fold or crease the print media Align the edges on a level surface 5 Insert the paper stack into the paper tray with the side to be printed on facing down 6 ...

Page 17: ...t indicated by the paper limit marks on the both inside walls of the tray 7 NOTE Overloading the paper tray may cause paper jams NOTE Improper adjustment of paper guides can result in paper jams Slide the paper tray back into the printer 8 9 ...

Page 18: ...to the RJ11 telephone line socket FAX and the other end into an active wall jack 1 To connect a telephone and or answering machine to your printer remove the plug from the extension telephone socket EXT and plug the telephone or answering machine into the extension telephone socket EXT Alternative setup of Fax connected to a wall socket and a external phone or Telephone answering device TAD 2 ...

Page 19: ...ater than the Ring To Answer setting for the telephone answering device TAD If connecting a FAX using a computer modem NOTE Set rings to answer to digit greater than the Ring To Answer setting for the telephone answering device TAD NOTE For additional information see Using an Answering machine or Using a Computer Modem ...

Page 20: ...ecting the printer Locally Local printer refers to a printer connected to your computer using a USB cable If your printer is attached to a network instead of your computer skip this step and go on to Connecting the printer to the Network NOTE USB cables are sold separately Contact Dell to purchase a USB cable NOTE Connecting the printer to the USB port of the computer requires a certified USB cabl...

Page 21: ...twork cable to a LAN drop or hub and the other end to the Ethernet network port on the back of the printer The printer automatically adjusts for the network speed 2 NOTE After connecting the printer you need to configure the network parameters on the operator panel See Printing a Network Configuration Page Powering On the Printer CAUTION The fusing area at the rear part of the inside of your print...

Page 22: ...and fax setup sequence These settings may be needed also after the firmware upgrade or after the printer reset Setting fax setup sequence Set the language See Changing the Display Language 1 Select the country See Selecting Country 2 Set the date and time See Setting the Time and Date 3 When Fax Setup appears press Scroll or to select Yes or No 4 If you selected No your printer restores the fax se...

Page 23: ... Pending Fax Fax Defaults Fax Line Test 4 Setup 5 USB Paper Setup Tray Behaviour Directory Reports Fax Setup Email Setup Network Setup Machine Setup Maintenance Restore Options Scan Defaults Copy Defaults Fax Defaults Job Management Print From Scan to Press Scroll or to highlight the desired menu function and then press Select 1 Press Scroll or to highlight the desired menu function and then press...

Page 24: ... press Select 1 Press Scroll or to highlight Reports and then press Select 2 Press Scroll or to highlight Op panel Menu Tree and then press Select 3 The Op panel menu page prints out 4 Changing the Display Language To change the displayed language that the operator panel displays follow these steps Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Machine Setu...

Page 25: ...The Power Save mode enables your printer to reduce power consumption when it is not in actual use You can enable this mode by selecting the duration for which the printer waits after a job is printed before it switches to a reduced power state Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Machine Setup and then press Select 2 Press Scroll or to highlight P...

Page 26: ...You can also use Scroll or to move the cursor under the digit you want to correct and enter a new number To select AM or PM for a 12 hour format press the or the button 5 When the cursor is not under the AM or PM indicator pressing the or the button immediately moves the cursor to the indicator You can change the clock mode to a 24 hour format e g 01 00 PM as 13 00 Press Scroll or to highlight AM ...

Page 27: ...e after a preset period to reduce power consumption and extend the lamp life The lamp automatically turns on and the warm up cycle begins whenever any key is pressed or the DADF cover is opened or a document is detected in the DADF You can set the duration for which the scan lamp waits after a scan job is completed before it switches to the Power Save mode Press Scroll or to highlight Setup and th...

Page 28: ...from 15 30 60 and 180 seconds Selecting Off means that the printer does not restore the default settings until you press Start to begin copying or faxing or Cancel to cancel Press Select to save the selection 5 Press Cancel to return to the Standby mode 6 Setting the Default Mode Your machine is preset to Fax mode You can switch this default mode to Copy mode or Scan mode Press Scroll or to highli...

Page 29: ... current toner amount drops below the setting level the device will display a warning message on the operator panel Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Machine Setup and then press Select 2 Press Scroll or to highlight Toner Status Alert and then press Select 3 Press Scroll or to highlight Toner Low and then press Select 4 Press Scroll or to disp...

Page 30: ...ction 5 Press Cancel to return to the Standby mode 6 Setting the Job Management Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Job Management and then press Select 2 Press Scroll or to display the option and then press Select Stored Jobs Print jobs currently stored in the hard disk When a user sends a confidential job from PC to the device it will hold the ...

Page 31: ...5 ...

Page 32: ...canned images into editable Microsoft Word Excel or text files PaperPort provides improved scanning features and supports annotations on all image types PaperPort s enhanced search feature enables you to find items by specific item properties Dell ScanCenter This is the application that enables you to quickly scan documents into a variety of applications such as e mail photo editors and text edito...

Page 33: ...ner Management System To launch the Dell Printer Configuration Web Tool just type your network printer s IP address in your Web browser If you do not know what your printer s IP address is print a network configuration page which lists the IP address Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Reports and then press Select 2 Press Scroll or to highlight ...

Page 34: ...sword is entered Available Options for Administrator Administrator can enable or disable services and I O ports as the following items COPY service FAX service SCAN service USB Port USB Host Ethernet Wireless Radio Printer Server Settings This menu supports configuration of following items Basic Information about the administrator TCP IP SNMP Traps SNMP Community SNMPv3 SLP UPnP SSDP IPP EtherTalk...

Page 35: ... Default To Address Enter the recipient s email address Customization Field You can customize the from to or subject field Prefix Input characters which shall be added in front of the customized field Suffix Input characters which shall be appended at the end of the customized field Email Settings Receive an email when the printer needs supplies or intervention Type your name or the key operator s...

Page 36: ...ress format of aaa bbb ccc ddd or as a DNS host name up to 63 characters And specifies the POP3 server port number up to 15 alphanumeric characters POP3 User Name a Specifies the POP3 account user name Up to 63 alphanumeric characters periods hyphens under bars and at symbols can be used If specifying more than one address separate them using commas POP3 User Password a Specifies the POP3 account ...

Page 37: ...r name Up to 63 alphanumeric characters periods hyphens under bars and at symbols can be used If specifying more than one address separate them using commas Password Specifies the LDAP account password up to 31 alphanumeric characters Maximum Number of Search Results 0 means that the number of LDAP search results does not have limit It shall be 5 100 entries Search Timeout Sets the timeout period ...

Page 38: ...ess Please refer to Wireless Quick Reference Guide for more details on wireless module settings with the printer NOTE The Wireless menu appears only when you install the wireless network interface card to your machine Online Help Click Help to visit the Dell website for printer troubleshooting NOTE For more information about the All In One Main page View Saved Images page or the Maintain Troublesh...

Page 39: ...rs 2 GHz or faster Required software Internet Explorer 5 0 or higher Installing Dell Software for Local Printing A local printer is a printer attached to your computer using a USB cable If your printer is attached to a network instead of your computer skip this step and go on to Installing Dell Software for Network Printing A printer driver is software that lets your computer communicate with your...

Page 40: ...rver 2008 R2 click Continue when the User Account Control screen appears NOTE If user has disabled auto continue Then please open setup exe from CD root folder If necessary select a language by pressing the Language button on the main screen 3 Select Personal Installation 4 Select Typical Installation to install the software and the User s Guide 5 If you select Custom Installation select the compo...

Page 41: ...atically assigned after connecting the network cable to the printer In case no DHCP or BOOTP the printer will automatically assign a legacy IP address 192 0 0192 or local link address 169 254 xxx xxx To configure the IP address manually you can use the supplied DRIVERS AND UTILITIES CD Print the Configuration page of the printer to see the current network configuration and MAC address You will nee...

Page 42: ...en you finish setting the IP address for the printer exit the program 6 Installing Dell Software for Network Printing When you connect your printer to the network you must first configure the TCP IP settings for the printer After assigning and verifying the TCP IP settings you are ready to install the Dell software on each network printer You can install the Dell software on the network computers ...

Page 43: ...OTE If user has disabled auto continue Then please open setup exe from CD root folder If necessary select a language by pressing the Language button on the main screen 3 Select Network Installation 4 If you want to install the drivers on this computer for network operation select Local Installation and then click Next 5 If you want to install the Dell software on remote computers or network server...

Page 44: ...ll from the list and then click Next 6 If you do not see your printer in the list click Refresh to refresh the list or click Add Printer to add your printer to the network To add the printer to the network enter the port name and an existing IP address for the printer If you want to install the printer on a server select the I am setting up this printer on a server check box The screen displays th...

Page 45: ...h to complete the installation and close the wizard You are now ready to print 10 NOTE For information about installing the wireless network interface card and configuring the network parameters refer to Wireless Network Quick Install Guide Uninstalling Software You should remove the printer drivers if you are upgrading the software or if your driver installation fails You can remove the software ...

Page 46: ... After the software is removed click Finish 3 Using the Dell Toner Management System The Printer Status Monitor displays the status of printer which connect with local or network Printer Ready Printer Offline and Error Check Printer and the toner level or Toner Low will be appeared for your printer Printer Status Monitor The Printer Status Monitor screen launches when you send a print job to the p...

Page 47: ... Printer Settings Utility window you can set up fax system data options and create and edit Phonebook entries from your computer When you install the software the Printer Settings Utility is automatically installed For information about installing the software see Installing Software in Microsoft Windows Operating System To open the Printer Settings Utility From the Start menu select Programs Dell...

Page 48: ... To exit click the Exit button at the bottom of the window The Directory Section Click the Phonebook or Address Book section and the Setting button to create and edit Phonebook or Emailbook entries The Fax Setting Section Click each items underFax Setting to setup the fax configuration The printer setup contains the printer ID and printer fax number Your can select Printger Setup Toll Save and Def...

Page 49: ...lect the basic paper handling specifications from the drop down list Your can select Copies Paper Size Paper Type Paper Source and Tray Linking The Graphic Section Click the Graphic section and select the degree of darkness from the drop down list Your can select Darkness The Emulation Section Click the Emulation section and select the emulation from the drop down list Also you can add additional ...

Page 50: ... using Firmware Update Utility From the Start menu select Programs Dell Printers Dell 2335dn MFP Firmware Update Utility 1 Download the latest firmware Click http support dell com 2 If your printer is connected with an USB cable click USB Connected Printer 3 Or if your printer is connected with a network cable click Network Connected Printer Click Browse and select downloaded firmware file 4 Click...

Page 51: ...to a network Connect the network cable to your machine 1 Print the Network Configuration page of the printer to see the current network configuration and MAC address 2 From the Start menu select Programs Dell Printers Dell 2335dn MFP Set IP Address Utility 3 Click in the SetIP window to open the TCP IP configuration window 4 Enter the network card s MAC address IP address subnet mask default gatew...

Page 52: ... the best print quality use 75 g m2 20 lb xerographic long grain paper Try a sample of any paper you are considering using with the printer before buying large quantities When loading paper note the recommended print side on the paper package and load the paper accordingly See Loading Print Media in the Paper Tray and Using the MPF Multi purpose feeder for detailed loading instructions Paper Chara...

Page 53: ...t can degrade its performance Grain Direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either long grain running the length of the paper or short grain running the width of the paper For 60 to 90 g m2 16 to 24 lb bond paper grain long fibers are recommended For papers heavier than 90 g m2 24 lb bond grain short is preferred For the MPF 60 to 90 g m2 16 to 24 l...

Page 54: ...red surface papers or curled papers Recycled papers containing more than 25 post consumer waste that do not meet DIN 19 309 Recycled paper having a weight less than 60 g m2 16 lb Multiple part forms or documents Selecting Paper Proper paper loading helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality Always use new undamaged paper Before loading paper know ...

Page 55: ...elting or releasing hazardous emissions Use inks that are not affected by the resin in the toner or the silicone in the fuser Inks that are oxidation set or oil based should meet these requirements latex inks might not If you are in doubt contact your paper supplier Preprinted papers such as letterheads must be able to withstand temperatures up to 180 C 356 F without melting or releasing hazardous...

Page 56: ...ement of holes and in manufacturing techniques Use the following guidelines to select and use prepunched paper Test paper from several manufacturers before ordering and using large quantities of pre punched paper Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream Drilled paper can cause jams when multiple sheets feed through the printer Prepunch...

Page 57: ... whether your transparencies are compatible with laser printers that heat transparencies to 180 C 356 F Use only transparencies that are able to withstand these temperatures without melting discoloring offsetting or releasing hazardous emissions Envelopes Try a sample of any envelopes you are considering using with the printer before buying large quantities See Using the MPF Multi purpose feeder f...

Page 58: ...e supplier Adjust the width guide to fit the width of the envelopes Load an envelope with the flap side down and with the stamp area on the top left side The end of the envelope with the stamp area enters the MPF first See Using the MPF Multi purpose feeder for instructions on loading an envelope NOTE You can improve the printing quality of envelopes by pulling down the rear door to open and pushi...

Page 59: ...n 1 mm away from edges Adhesive material contaminates your printer and could void your warranty If zone coating of the adhesive is not possible a 0 125 in 3 mm strip should be removed on the leading and driver edge and a non oozing adhesive should be used Remove a 0 125 in 3 mm strip from the leading edge to prevent labels from peeling inside the printer Portrait orientation is preferred especiall...

Page 60: ...int media packages Identifying Print Media Sources and Specifications The following tables provide information on standard and optional sources including the print media sizes that you can select from the paper size menu and supported weights NOTE If you use a print media size not listed select the next larger size Media Input Capacity Papera Paper Tray tray 1 and optional tray 2 MPFb Plain paper ...

Page 61: ...l card and thick paper b Print Media Sizes and Support Legend Y indicates Support Dimensions Paper Tray tray 1 and optional tray 2 MPF Duplex printing Print Media Size A4 8 27 x 11 7 in 210 x 297 mm Y Y Y A5a 5 83 x 8 27 in 148 x 210 mm Y Y A6 4 13 x 5 85 in 105 x 148 5 mm Y JIS B5 7 17 x 10 1 in 182 x 257 mm Y Y ISO B5 6 93 x 9 84 in 176 x 250 mm Y Y Letter 8 5 x 11 in 215 9 x 279 4 mm Y Y Y Lega...

Page 62: ...peC5 6 38 x 9 01 in 162 x 229 mm Y EnvelopeC6 4 49 x 6 38 in 114 x 162 mm Y Custom 3 x 5 in to 8 5 x 14 in 76 x 127 mm to 216 x 356 mm Y Ensure the A5 paper is NOT A4 paper that has been cut in half a Print Media Supported Print Media Paper Types Paper Tray tray 1 and optional tray 2 MPF Plain Thin Recycled Letterhead Y Y Thick Bond Preprinted Colored Y Card Stock Y Transparencies Y Labels Y Dual ...

Page 63: ...er 135 g m2 35 lb Card stock maximum grain short a Index Bristol 163 g m2 43 lb Tag 163 g m2 43 lb Cover 163 g m2 43 lb Transparenciesb Laser printer 138 146 g m2 37 39 lb bond Labels maximum Paper 163 g m2 43 lb bond Dual web paper 163 g m2 43 lb bond Polyester 163 g m2 43 lb bond Vinyl 163 g m2 43 lb liner Integrated Forms Pressure sensitive area must enter the printer first 135 140 g m2 36 40 l...

Page 64: ... face down and the rear door face up To use the output tray ensure that the rear door is closed To use the rear door open it NOTE If paper coming out of the output tray has problems such as excessive curl try printing to the rear door NOTE To avoid paper jams do not open or close the rear door while the printer is printing Printing to the Output Tray Face down The output tray collects printed pape...

Page 65: ...he printer face up Printing from the MPF to the rear door provides a straight paper path Using the rear door might improve the output quality with special materials To use the rear door Open the rear door by pulling it CAUTION The fuser area inside of the rear door of your printer becomes very hot when in use Take care when you access this area Loading Print Media in the Paper Tray ...

Page 66: ... sheet with the logo should be placed at the front side of the tray For details about loading paper in the paper tray see Loading Paper NOTE If you experience problems with paper feed place the paper in the MPF NOTE You can load previously printed paper The printed side should be facing up with an uncurled edge at the front If you experience problems with paper feed turn the paper around Note that...

Page 67: ...aper jams and print quality problems NOTE Flatten any curl on postcards envelopes and labels before loading them into the MPF To use the MPF Open the MPF and unfold the paper support extension as shown 1 If you are using paper flex or fan the edge of the paper stack to separate the pages before loading 2 For transparencies hold them by the edges and avoid touching the print side Oils from your fin...

Page 68: ...reprinted paper load with the design face up top edge toward the printer Card stock load them with the print side up and the short edge entering the printer first Pre printed paper the printed side should be facing down with an uncurled edge toward the printer Squeeze the width guide and adjust it to the width of the print material Do not force too much or the paper will be bent which will result ...

Page 69: ... postcards envelopes and labels before loading them into the MPF When you print on 3 by 5 in 76 by 127 mm sized media on the MPF open the rear door for a straight paper path to avoid paper jams Ensure that to open the rear door when you print on transparencies If not they may tear while exiting the machine Setting the Paper Size After loading paper in the paper tray you need to set the paper size ...

Page 70: ...by mode 6 Setting the Paper Tray This feature allows you to select the tray and paper that you want to use for a printing job Paper size and paper tray can be adjusted here Setting the Tray linking If tray 1 and tray 2 are filled with letter size paper when tray1 is empty and this option is On then the machine continues printing using the paper in tray 2 Press Scroll or to highlight Setup and then...

Page 71: ...ress Select 3 Press Scroll or to find the paper tray you are using and then press Select Bypass Mode When sending a print job from the computer and the MPF is filled with paper the printer uses the paper in the MPF first In this mode the printer pulls the paper from MPF first unless it is closed or empty MPF gets the highest priority and pulls whatever media present in the MPF Bypass Mode is set a...

Page 72: ... printer automatically feeds print media from the next linked tray By linking all trays standard and optional you effectively create a single source with a capacity of up to 550 sheets Make sure you load the same size and type of print media in each tray in order to link the trays Set the paper size and type for each tray To disable tray linking you can either choose unique paper size type for eac...

Page 73: ... panel Bypass Mode In this mode the printer pulls the paper from MPF first unless it is closed or empty MPF gets the highest priority and pulls whatever media present in the MPF NOTE You can use this feature in print and copy job Tray Mode In this mode the MPF is treated as another paper tray Instead of treating MPF as first preference paper source printer pulls paper from the tray that matches th...

Page 74: ...Select a target such as Top Margin Left Margin Short Binding Long Binding and etc to set the paper margin 5 Enter the value you want using the number keypad 6 Press Cancel to return to the Standby mode 7 ...

Page 75: ...se the chart below to determine which print driver is best suited for the job The features provided by each printer driver are as follows Feature Printer Driver PCL PS Print quality option Y Y Poster Y N Reduce Enlarge Y Y Multiple Pages per Side Y Y Fit to Page Y Y Watermark Y N Overlay Y N The following procedure describes the general steps required for printing from various Windows applications...

Page 76: ...n the above window and go to step 5 4 If you see Setup Printer or Options click that button instead Then click Properties on the next screen Click OK to close the printer properties window 5 To start the print job click Print or OK depending on the program or operating system in the Print window 6 Canceling a Print Job There are two ways to cancel a print job To stop a print job from the operator ...

Page 77: ... right corner of the Windows desktop From the Windows Start button 1 For Windows 2000 click Settings and point to Printers 2 For Windows XP Server 2003 click Printers and Faxes For Windows Vista Server 2008 click Control Panel Hardware and Sound Printers For Windows 7 click Control Panel Hardware and Sound Devices and Printers For Windows Server 2008 R2 click Control Panel Hardware Devices and Pri...

Page 78: ...rinter driver NOTE The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers folder Follow these steps Click the Windows Start button a For Windows 2000 click Settings and point to Printers b For Windows XP Server 2003 click Printers and Faxes For Windows Vista Server 2008 click Control Panel Hardware and Sound Pr...

Page 79: ...inting Multiple Pages on One Sheet of the Paper Printing Posters and Printing Booklets Double sided Printing Double sided Printing allows you to print on both sides of paper For details see Printing on Both Sides of Paper Paper Tab Use the following options to set the paper handling needs when you access the printer properties Click the Paper tab to access the paper properties NOTE When you select...

Page 80: ...window appears set the paper size and click OK The setting appears on the list so that you can select it Source Ensure that Source is set to the corresponding paper tray If the paper source is set to Auto Selection the printer automatically picks up print materials from the MPF first and then the paper tray Type Ensure that Type is set to Printer Default If you load a different type of print mater...

Page 81: ...he higher the setting the sharper the clarity of printed characters and graphics Higher settings may increase the time it takes to print a document TrueType Options TrueType Options This option determines what the driver tells the printer about how to image the text in your document Select the appropriate setting according to the status of your document Download as Outline When this option is sele...

Page 82: ...er Options tab to access the following features Property Description Watermark You can create a background image of text to print on each page of your document See Using Watermarks This feature is not available when using the PostScript PS driver Overlay Overlays are often used to take the place of preprinted forms and letterhead paper See Using Overlays Output Options Print Subset You can set the...

Page 83: ... data Confidential You can set the password not to delete the print data file by mistake Proof When printing several copies of print the printer prints out the first copy of print and continue to print the rest of them User ID You can enter the user name with combination of alphabet and number This information will be displayed on the touch screen when you find the file Job Name You can enter the ...

Page 84: ...t settings by selecting Printer Default from the list Using Help Your printer has a help screen that can be activated by the Help button in the printer s properties window These help screens give detailed information about the printer features provided by the printer driver You can also click from the upper right hand corner and then click on any setting Printing Multiple Pages on One Sheet of the...

Page 85: ...out tab choose Multiple Pages per Side on the Layout Options drop down list 2 Select the number of pages you want to print per sheet 1 2 4 6 9 or 16 on the Pages per Side drop down list 3 If necessary select the page order on the Pages Order drop down list 4 Check Print Page Border to print a border around each page on the sheet Print Page Border is enabled only if the Pages per Side setting is se...

Page 86: ...are application access the printer properties 1 From the Paper tab select Reduce Enlarge on the Output size drop down list 2 Enter the scaling rate in the Percentage input box 3 You can also click the or button Select the paper source size and type 4 Click OK and print the document 5 Fitting Your Document to a Selected Paper Size ...

Page 87: ...the Output size drop down list 2 Select the correct size from the Fit to Page drop down list 3 Select the paper source size and type 4 Click OK and print the document 5 Printing Posters You can print a single page document onto 4 9 or 16 sheets of paper for the purpose of pasting the sheets together to form one poster size document When you change the print settings from your software application ...

Page 88: ...drop down list 2 Configure the poster option 3 You can select the page layout from Poster 2x2 Poster 3x3 Poster 4x4 or Custom If you select Poster 2x2 the output will be automatically stretched to cover 4 physical pages If the option is set to Custom you can enlarge the original from 150 to 400 Depending on the level of the enlargement the page layout is automatically adjusted to Poster 2x2 Poster...

Page 89: ... after printing to produce a booklet When you change the print settings from your software application access the printer properties 1 From the Layout tab select Booklet Printing on the Layout Options drop down list 2 NOTE The Booklet Printing option is not available for all paper sizes In order to find out the available paper size for this feature select the paper size in the Paper size option on...

Page 90: ... binding Short Edge which is the type often used with calendars NOTE Do not print on both sides of labels transparencies envelopes or thick paper Damage to the printer and paper jamming might result NOTE To use the double sided printing you can use only the following paper size A4 Letter Legal and Folio When you change the print settings from your software application access the printer properties...

Page 91: ...ge gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document There are several predefined watermarks that come with your printer They can be modified or you can add new ones to the list Using an Existing Watermark When you change the print settings from your software application access the printer properties 1 Click the Other Options tab and sel...

Page 92: ...d click Edit in the Watermark section The Edit Watermarks window appears 2 Enter the text message you want to print in the Watermark Message box 3 The message displays in the preview image window The preview image is provided so that you can see how the watermark will appear on the printed page When the First Page Only box is checked the watermark is printed on the first page only ...

Page 93: ...from your software application access the printer properties 1 Click the Other Options tab and click Edit in the Watermark section The Edit Watermarks window appears 2 Select the watermark you want to edit on the Current Watermarks list and change the watermark message and the options 3 Click Update to save the changes 4 Click OK 5 Deleting a Watermark When you change the print settings from your ...

Page 94: ...ter to print the letterhead overlay on your document Creating a New Page Overlay To use a page overlay you must create a new page overlay containing your logo or image NOTE The overlay document size must be the same as documents you will print with the overlay Do not create an overlay with a watermark Create or open a document containing text or an image for use in a new page overlay Position the ...

Page 95: ...printed out it is stored in your computer Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document NOTE The resolution of the overlay must be the same as the resolution of the document that will print with the overlay Create or open the document you want to print 1 When you change the print settings from your software a...

Page 96: ...r printing Select the overlay from the Overlay List box If necessary click Confirm Page Overlay When Printing When this box is checked a message window appears each time you submit a document for printing asking you to confirm that you want to print an overlay on your document 6 Answering Yes to the window means that the selected overlay will be printed with your document Answering No to the windo...

Page 97: ... the printer properties window click the Other Options tab 1 Click Edit in the Overlay section 2 Select the overlay you want to delete from the Overlay List box 3 Click Delete Overlay 4 When a confirming message window appears click Yes 5 Click OK until you exit the Print window 6 ...

Page 98: ...you have to select the paper tray that you will use for the copy job Press Scroll or to highlight Copy and then press Select 1 Press Scroll or to highlight Select Tray and then press Select 2 Press Scroll or to display the paper tray you want 3 You can select from Tray1 Tray2 option and MPF multi purpose tray If you do not install the optional tray 2 the Tray2 option menu item will not appear on t...

Page 99: ...s containing different sizes or weights of paper Do not load booklets pamphlets transparencies or documents having other unusual characteristics Loading an Original Document You can use the DADF Duplex Automatic Document Feeder or the document glass to load an original document Using the DADF you can load up to 50 sheets of 75 g m2 20 lb paper at a time Using the document glass you can load one sh...

Page 100: ...size Ensure that the bottom of the document stack matches the paper size marked on the document input tray 2 For detailed guidelines for preparing an original document see Preparing a Document To load the document in the document glass Open the document cover 1 ...

Page 101: ...iginal document see Preparing a Document Close the document cover 3 NOTE If you are copying a page from a book or magazine lift the cover until its hinges are caught by the stopper and then close the cover If the book or magazine is thicker than 30 mm start copying with the cover open NOTE Leaving the cover open while copying may affect the copy quality and toner consumption ...

Page 102: ...r the settings use the Cancel button If necessary you can use special copy features such as Auto Fit Clone Poster and ID copying referring to Using Special Copy Features 3 Press Start to begin copying The display shows the copy processing 4 NOTE You can cancel the copy job at any time Press Cancel and the copying will stop Setting Copy Options The Copy menus on the operator panel let you customize...

Page 103: ...pear at the bottom of your copy To select from the predefined copy sizes Press Scroll or to highlight Copy and then press Select 1 Press Scroll or to highlight Zoom and then press Select 2 Press Scroll or to find the size setting you want and then press Select 3 You can select from 100 78 83 94 and 104 To fine tune the size of copies Press Scroll or to highlight Copy and then press Select 1 Press ...

Page 104: ...ss Scroll or to highlight Original Type and then press Select 2 Press Scroll or to select the image quality mode and then press Select Text Use for documents with fine details such as fine text Text Photo Use for documents with both text and photo gray tones Photo Use for documents with photo or gray tones 3 Using Special Copy Features NOTE Some features may not be available depending on where you...

Page 105: ...a name card If the original document is larger than the printable area some portions may not be printed This special copy mode can be applied when you load a document using only the document glass If a document is detected in the DADF the ID copying feature does not work NOTE You cannot adjust the copy size using the Zoom menu for ID copying To make the ID copying Load the document to be copied on...

Page 106: ...ust the copy size using the Zoom menu while the Auto Fit copying is enabled To make the Auto Fit copying Load the document to be copied on the document glass and close the document cover 1 Press Scroll or to highlight Copy and then press Select 2 Press Scroll or to highlight Layout and then press Select 3 Press Scroll or to highlight Auto Fit and then press Select 4 If necessary customize the copy...

Page 107: ...ument glass and close the cover 1 Press Scroll or to highlight Copy and then press Select 2 Press Scroll or to highlight Layout and then press Select 3 Press Scroll or to highlight Poster and then press Select 4 If necessary customize the copy settings including the number of copies contrast and image quality by using the Copy menus See Setting Copy Options 5 Press Start to begin copying 6 Your or...

Page 108: ...ect 4 If necessary customize the copy settings including number of copies contrast and image quality by using the Copy menus See Setting Copy Options 5 Press Start to begin copying 6 Deciding the form of copy output This special copy mode can be applied when you load a document using only the DADF Load the document to be copied in the DADF 1 Press Scroll or to highlight Copy and then press Select ...

Page 109: ...or to highlight Portrait or Landscape according to the original paper s orientation 5 Press Select 6 If necessary customize the copy settings including number of copies contrast and image quality by using the Copy menus See Setting Copy Options 7 Press Start to begin copying 8 Printing Copies on Both Sides of Paper You can set the printer to print copies on both sides of paper Load the documents t...

Page 110: ... The copy options including contrast image quality copy size and the number of copies can be set to the most frequently used modes When you copy a document the default settings are used unless they are changed by using the Copy menus NOTE While you set copy options pressing Cancel cancels the changed settings and returns to the default status To create your own default settings Press Scroll or to ...

Page 111: ...g methods are scan to email scan to computer local and network and scan to USB Dell ScanCenter Use your Dell 2335dn MFP to convert pictures and text into editable images on your computer After you install the software from the DRIVERS AND UTILITIES CD you can start scanning images using Dell ScanCenter on your computer or through the network using Dell Dell Scan Manager which enables you to scan a...

Page 112: ...dpi or 600 dpi is recommended for graphics NOTE The first time you use PaperPort you must open PaperPort on your computer before you start scanning in order for the scanned document to be stored in your computer NOTE If you prefer to use another application such as Adobe PhotoShop you must assign the application to the printer by selecting it from the list of available applications Please refer to...

Page 113: ...cal connection or the network connection Setting scan information in Dell Scan Manager You can find out about Dell Scan Manager program information and installed scan driver s condition Also you can change scan settings and add or delete the folders in which documents scanned to computer are saved in Dell Scan Manager program NOTE Dell Scan Manager program can only be used in the Window system Fro...

Page 114: ...2 In the Set Scan Button window select the scan setting option 3 ...

Page 115: ...d scan size Press OK after the setting is done 4 Setting Quick Scan Default The default scan destination can be set to the most frequently used one When you scan a document the default destination is shown for quick and simple scanning Press Scroll or to highlight Scan and then press Select 1 Press Scroll or to highlight Scan Defaults and then press Select 2 3 ...

Page 116: ...ect 3 Press Scroll or to highlight Local PC or Network PC and then press Select 4 If you select Network PC enter your computer ID and password using the number keypad and then press Select Press Scroll or to select an application to which you want to send the scanned image Microsoft Paint Sends the scanned image to Microsoft Paint Email Sends the scanned image to your default email program on the ...

Page 117: ...o highlight the scan size Letter A4 Legal Executive A5 or B5 and then press Select or Start 11 Scanning is started 12 The selected application window opens Adjust the scan settings and start scan For details please refer to the user s guide of the application 13 NOTE If you selected My Document scanned image is saved in computer s My Document My Pictures Dell folder NOTE You can use Twain driver t...

Page 118: ...s email address and then press Select 7 NOTE You can enter the name you have stored in the Address Book See Setting up Address Book The display asks if you want to enter another address To enter an additional address press Scroll or to select Add and repeat step 7 8 To continue to the next step press Select when Done appears The display asks if you want to review addresses 9 Press Scroll or to rev...

Page 119: ...e the TWAIN driver the WIA driver enables you to scan an image and easily manipulate those images without using additional software NOTE The WIA driver works only on Windows XP Server 2003 Server 2008 Vista 7 Load the document s face up with top edge in first into the DADF 1 OR Place a single document face down on the document glass For details about loading a document see Loading an Original Docu...

Page 120: ...s Scanning to the USB Memory You can scan a document and save the scanned image on the USB memory There are two ways of doing this you can scan to the USB Memory using the default settings or you can manually select your own settings About USB Memory USB memory is available with various memory capacities to give you enough space to store documents presentations downloaded music and videos high res...

Page 121: ...mory You must use only a USB memory key whose connector style is A Plug Type Insert a USB memory key into the USB memory port on the front of your printer CAUTION Do not remove the USB memory key during scanning operation This may damage your printer Scanning Using the Default Settings Image Size Version Resolution Letter USA A4 UK JPEG 200 dpi Insert the USB memory key into the USB memory port on...

Page 122: ...My Settings The following table shows the options you can select Image Size Version Color Resolution Letter A4 Legal Folio Executive A5 A6 B5 JPEG BMP TIFF PDF Color Gray Mono 100 200 300 600dpi NOTE 600 dpi resolution is available in color scanning only when additional memory DIMM is installed Insert the USB memory key into the USB memory port on your printer 1 Load the document s face up with to...

Page 123: ...or JPEG and then press Select 10 Press Scroll or to select the scan color mode Color Gray or Mono and then press Select 11 Press Scroll or to highlight to the resolution 100 dpi 200 dpi 300 dpi or 600 dpi and then press Select 12 If you place a single document face down on the document glass and select TIFF or PDF press Scroll or to select multi page option and then press Select or Start 13 Scanni...

Page 124: ... step 7 If you selected a folder press Scroll or to select the file you want to delete and then press Select Press Select when Yes appears to confirm your selection 8 The display asks if you want to delete another file 9 Select Yes or No Press Cancel to return to the Standby mode 10 Formatting the USB Memory Insert the USB memory key into the USB memory port on your printer 1 Press Scroll or to hi...

Page 125: ...the next step 5 If you selected a folder press Scroll or to select the file you want to print and press Select Enter the number of prints and then press Select 6 Printing is started If the selected file format is not supported File Format Not Supported appears The display asks if you want to print another file 7 Select Yes or No Press Cancel to return to the Standby mode 8 Viewing the USB Memory S...

Page 126: ...ers Setting up the Email Account Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Email Setup and then press Select 2 Press Scroll or to highlight the menu item you want and then press Select 3 If necessary press Scroll or until the submenu item you want appears and then press Select 4 Enter the required information or select the desired status and then press...

Page 127: ...ils are sent to your email account Default From You can set the default email address for the From address displays Default Subject You can set the default subject in your emails Email Forward You can set the printer to forward all of the outgoing or incoming faxes to specified e mail addresses See Fax Forward to E mail addresses Control Access You can protect the Email Setup feature with a passco...

Page 128: ...o to access the web site of your machine 1 Click Email Settings Authentication 2 Select User Authentication 3 Enter your auth ID password 4 You need to enter the registered user ID and password in the machine when you start scanning to email from the control panel Click Submit 5 Setting up an e mail account To scan and send an image as an email attachment you need to set up network parameters usin...

Page 129: ...for network parameters NOTE LDAP Referral LDAP client will search referral server in case LDAP server has no data to reply of query and LDAP server has any referral server Click Submit 7 Available Options for LDAP Server Option Description LDAP Server Setup LDAP Server and Port Specifies the LDAP server address in IP address format of aaa bbb ccc ddd or as a DNS host name up to 63 characters And s...

Page 130: ...Choose Common Name if user id has cn user name form Choose Email Address if user id has mail user name form Choose Surname Given Name otherwise Setting up an e mail alert To configure detailed settings for email alert Enter your machine s IP address as the URL in a browser and click Go to access the web site of your machine 1 Click Email Settings Email Alert Setup 2 Enter the item you want appears...

Page 131: ...ply e mail address sent with each E mail Alert Email Alert Setup Email List 1 2 Sets acceptable e mail addresses for the E Mail Alert feature up to 255 alphanumeric characters Select Alerts for List 1 Supply Alert Select the check box to receive an E Mail Alert for consumables Paper Handling Alert Select the check box to receive an E Mail Alert for paper handling Select Alerts for List 2 Supply Al...

Page 132: ...u want to enter another address To enter additional addresses press Scroll or to select Add and repeat step 7 8 To continue to the next step press Select when Done appears The display asks if you want to review addresses 9 Press Scroll or to review addresses press Select to select Yes and check the address you have entered To continue to the next setup press Scroll or to select No and then press S...

Page 133: ... can set up Address Book with the email addresses you use frequently via Embedded Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in Address Book Enter your machine s IP address as the URL in a browser and click Go to access the web site of your machine 1 Click Email Settings Address Book 2 Click Local Address Book 3 Click Add 4 Selec...

Page 134: ...n the operator panel 2 Press Scroll or to highlight Email and then press Select 3 Press Scroll or to highlight Email Address and then press Select 4 Press Scroll or to highlight Send and then press Select 5 Enter the sender s name and then press Select 6 Sender s name is the one you have set in the User Setup setting See Available Options for Email Account Setup Enter your login ID and then press ...

Page 135: ...press Select The display asks if you want to send the e mail to yourself 12 To send to your e mail address press Select to select Yes Or press Scroll or to select No and then press Select Enter the email subject and then press Select 13 Press Scroll or to select the file type to which the scanned image may be converted and then press Select 14 Press Scroll or to select the resolution you want and ...

Page 136: ...e you have set in the User Setup setting See Available Options for Email Account Setup Enter your login password and then press Select 7 Password is the one you have set in the User Setup setting See Available Options for Email Account Setup Press Scroll or to enter the recipient s email address and then press Select 8 NOTE You can enter the name you have stored in the Address Book See Setting up ...

Page 137: ... the e mail If the display asks if you want to log off your account press Scroll or to select Yes or No and then press Select 16 Your printer returns to the Standby mode Sending an Email using an Global Address via LDAP server NOTE You first need to configure the LDAP server settings See Network authorized user by LDAP for network parameters NOTE You need to configure the User Setup settings in or...

Page 138: ...ress Book The display asks if you want to enter another address To enter an additional address press Scroll or to select Add and repeat step 8 9 To continue to the next step press Select when Done appears The display asks if you want to review addresses 10 Press Scroll or to review addresses press Select to select Yes and check the address you have entered To continue to the next setup press Scrol...

Page 139: ...ddress and then press Select 3 Press Scroll or to highlight Edit and then press Select 4 Press Scroll or to select the e mail address you want to edit or delete and then press Select 5 To delete the selected address press Select 6 OR To edit the selected address press Scroll or to select Edit and then press Select If you select Edit edit the name and then press Select Edit the e mail address and t...

Page 140: ... enter the group name you want 5 Select local email numbers that will be included in the group 6 Click Submit 7 Assigning Email Addresses to a Group Number Press Directory in the operator panel 1 Press Scroll or to highlight Email and then press Select 2 Press Scroll or to highlight Group Mail and then press Select 3 Press Scroll or to highlight New and then press Select 4 Enter a group location n...

Page 141: ...dby mode 7 Editing Group Numbers Press Directory in the operator panel 1 Press Scroll or to highlight Email and then press Select 2 Press Scroll or to highlight Group Mail and then press Select 3 Press Scroll or to highlight Edit and then press Select 4 Enter a group location number you want to edit and then press Select 5 Edit the group name and then press Select 6 Press Select when View appears ...

Page 142: ...oup Mail and then press Select 4 Press Scroll or to highlight Send and then press Select 5 Enter the sender s name and then press Select 6 The e mail address you have assigned for the name appears Press Select 7 The display asks you if you want to send e mail to yourself 8 Select Yes or No and then press Select Enter the group location number and then press Select 9 The display asks if you want to...

Page 143: ...ng it on the paper Press Directory in the operator panel 1 Press Scroll or to highlight Email and then press Select 2 Press Scroll or to highlight Email Address and then press Select 3 Press Scroll or to highlight Print and then press Select 4 Press Scroll or to select Individual Group Address or All and then press Select 5 The selected list prints out Changing Default Settings You can set up defa...

Page 144: ...s as scan to e mail you first need to configure the network settings See Dell Printer Configuration Web Tool for network parameters Press Scroll or to highlight Scan and then press Select 1 Press Scroll or to highlight Fax Server and then press Select 2 Enter the remote fax phone number using the number keypad 3 If you place a single document face down on the document glass skip to step 6 4 Press ...

Page 145: ...7 ...

Page 146: ... details see Connecting the printer to the Network Printing Across a Network Whether the printer is locally connected or network connected you need to install the Dell 2335dn MFP software on each computer that prints documents using the printer Setting Up the Locally Shared Printer You can connect the printer directly to a selected computer which is called the host computer on the network Your pri...

Page 147: ...e operating systems of all network clients printing to this printer 7 Click OK 8 If you are missing files you are prompted to insert the server operating system CD Insert the DRIVERS AND UTILITIES CD ensure that the drive letter is correct for your CD ROM drive and then click OK a If you are using Windows Vista 7 Brows to a client computer running the operating system and then click OK If you are ...

Page 148: ...ion is complete See To print a test page Peer to Peer If you use the Peer to Peer method the printer driver is fully installed on each client computer Network clients retain control of driver modifications The client computer handles the print job processing For Windows 2000 click the Start button Settings Printer 1 For Windows XP Server 2003 click the Start button and point to Printers and Faxes ...

Page 149: ...und Devices and Printers For Windows Server 2008 R2 click the Start button and click Control Panel Hardware Devices and Printers Double click your printer icon 2 Click the File menu and point to Properties 3 Click the General tab and select Print Test Page 4 Setting Up a Network connected Printer You must set up the network protocols on the printer to use it as your network printer Protocols can b...

Page 150: ...e 9 2 10 1 SuSE 8 2 9 2 Suse linux Enterprise Version 10 Redhat WS Linux 5 0 UNIX TBD SUN 8 9 10 HP UX 11i IBM AIX 5 2 5 3 Citrix Windows Terminal Server SAP Network Protocols TCP IPv4 IPv6 DHCP DNS 9100 LPR SNMP HTTP IPSec EtherTalk Novell NetWare NDPS services via TCP IP IPP on 5 x 6 x DHCP BOOTP SLP SSDP Bonjour Rendezvous DDNS WINS TCP Port 2000 LPR Port 515 Raw Port 9100 SNMPv1 2 3 HTTP Telne...

Page 151: ...l and then press Select 3 If you selected Ethernet Speed select a network speed 4 If you selected TCP IP IPv4 or TCP IP IPv6 assign a TCP IP address For details see Configuring TCP IP If you selected AppleTalk Press Scroll or to select Activate and then press Select a Press Scroll or to change the setting to On enable or Off disable b NOTE When you set AppleTalk you must restart your machine to ap...

Page 152: ...l or to select IPv6 Activate and then press Select a Press Scroll or to change the setting to On enable or Off disable b Press Cancel to return to the Standby mode d Static Addressing To enter the TCP IP address from your printer s operator panel take the following steps Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Network Setup and then press Select 2 Pr...

Page 153: ...ct 2 Press Scroll or to highlight TCP IP IPv4 and then press Select 3 Press Scroll or to highlight Set IP Address and then press Select 4 Press Scroll or to highlight DHCP and then press Select 5 To assign the address from the BOOTP server press Select when BOOTP displays Restoring the Network Configuration You can return the network configuration to its default settings Press Scroll or to highlig...

Page 154: ...lient computer shows a different printer s status from the status on your printer try to set this option Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Network Setup and then press Select 2 Press Scroll or to highlight iPrint Notification and then press Select 3 Press Scroll or to select the client operating system Win XP 2K 2003 Windows Vista Windows 7 4 P...

Page 155: ...page sent from your printer Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Machine Setup and then press Select 2 Press Scroll or to highlight Machine ID and then press Select 3 Enter your fax number using the number keypad 4 NOTE If you make a mistake while entering numbers press the left Scroll button to delete the last digit Press Select when the number o...

Page 156: ...name and telephone number When you store fax numbers in memory you may also enter the corresponding names When prompted to enter a letter press the appropriate button until the correct letter appears on the display For example to enter the letter O press 6 Each time you press 6 the display shows a different letter M N O and finally 6 To enter additional letters repeat the first step Press 1 to ent...

Page 157: ...ause must be entered in order for the access code to function For example enter the access code 9 and then press Pause before entering the telephone number A appears on the display to indicate when a pause is entered Setting the Time and Date The time and date are printed on all faxes NOTE It may be necessary to reset the correct time and date if loss of power to the printer occurs To set the time...

Page 158: ...or Press Select when the time and date on the display is correct 6 NOTE The printer beeps and does not allow you to proceed to the next step if a wrong number is entered Setting Daylight Savings Time If your country switches to Daylight Savings Time each year use this procedure to automatically switch to Daylight Savings Time and to Standard time Press Scroll or to highlight Setup and then press S...

Page 159: ...ndby mode 5 Setting Sounds Speaker Ringer Button and Alarm Sounds Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Machine Setup and then press Select 2 Press Scroll or to highlight Sound Volume and then press Select 3 Press Scroll or to scroll through the options Press Select when you see the sound option you want 4 Press Scroll or to display the status or l...

Page 160: ... when your printer starts sending toll save faxes using the number keypad 5 To select AM or PM for 12 hour format press Scroll or to highlight AM or PM and then press Scroll or Press Select when the starting time on the display is correct 6 After 1 second enter the time and date when the toll save transmission ends using the number keypad 7 Press Select to save the setting 8 Press Cancel to return...

Page 161: ...Super Fine Photo or Color Ring To Answer You can specify the number of times the printer rings 1 7 before answering an incoming call Receive Mode You can select the default fax receiving mode Fax mode automatic receive mode The printer answers an incoming call and automatically goes into receive mode The number of rings before the printer answers can be set in the Ring To Answer option If the user...

Page 162: ...luding time and date The available options are On or Off Auto Reduction When receiving a document as long as or longer than the paper loaded in the paper tray the printer can reduce the size of the document to fit the size of paper loaded in the printer Select On if you want to automatically reduce the incoming document With this feature set to Off the printer cannot reduce the document to fit ont...

Page 163: ... Test Check the dial tone 3 The printer displays the test result If the fax line connection test has failed check the telephone line cord connection or contact your telephone service provider NOTE If test pass you can start using the Fax functionality If test fail Need to direct them to the troubleshooting section for fax If you cannot hear the dial tone during the Dial Tone Test contact your tele...

Page 164: ...works well with standard typed or printed documents Darker works well with light print or faint pencil markings Lighter works well with dark print 3 Adjusting the Document Resolution Use the Quality setting to improve the output quality of the original or to scan photographs Press Scroll or to highlight Fax and then press Select 1 Press Scroll or to highlight Send Quality and then press Select 2 P...

Page 165: ... first into the DADF Duplex Automatic Document Feeder 1 OR Place a single document face down on the document glass For details about loading a document see Adjusting the Document Contrast Adjust the document contrast and resolution to suit your fax needs 2 Press Scroll or to highlight Fax 3 Enter the remote fax phone number using the number keypad 4 You can use one two or three digit speed or grou...

Page 166: ...e fax Confirming Transmissions When the last page of your document has been sent successfully the printer beeps and returns to Standby mode If something goes wrong while sending your fax an error message appears on the display For a listing of error messages and their meanings see Clearing LCD Error Messages If you receive an error message press Cancel to clear the message and try to send the docu...

Page 167: ...he receiving machine it dials the number and sends the fax 5 Receiving a Fax NOTE The Dell 2335dn MFP can print mono faxes only If a color formatted fax is received the data will be automatically changed to mono fax About Receiving Modes NOTE To use the Ans Fax mode attach an answering machine to the extension telephone socket on the back of your printer When the memory is full the printer can no ...

Page 168: ... take the call If your printer detects a fax tone it automatically initiates reception of the fax NOTE If you have set your printer to Ans Fax mode and your answering machine is switched off or no answering machine is connected to your machine your printer may automatically go into Fax mode after a predefined number of rings Receiving Manually Using an Extension Telephone This features works best ...

Page 169: ...and then press Select 2 Press Scroll or to highlight DRPD Mode and then press Select 3 The LCD displays Waiting Ring Press Scroll or to highlight Set and then press Select 4 Call your fax number from another telephone It is not necessary to place the call from a fax machine 5 When your printer begins to ring do not answer the call The printer requires several rings to learn the pattern 6 When the ...

Page 170: ...ess Scroll or to highlight Add Person and then press Select 3 Enter a name and then press Select For details about how to enter names see Using the Number Keypad to Enter Characters 4 Enter a one two or three digit speed dial number between 0 399 using the number keypad and then press Select 5 Or select the location by pressing Scroll or and then press Select Enter the fax number you want to store...

Page 171: ...umber you want and then press Select 6 Enter the correct name you want and then press Select 7 If you want to edit another speed dial number repeat from step 5 8 OR Press Cancel to return to the Standby mode Sending a Fax using a Speed Number Load the document s face up with top edge in first into the DADF 1 OR Place a single document face down on the document glass For details about loading a doc...

Page 172: ...aling If you frequently send the same document to several destinations you can create a group of these destinations and set them under a one two or three digit group dial locations This enables you to use a group dial number setting to send the same document to all the destinations in the group NOTE You cannot include one group dial number within another group dial number Setting Group Dial Press ...

Page 173: ... from a selected group or add a new number to the selected group Press Directory in the operator panel 1 OR Press Scroll or to highlight Fax and then press Select Press Scroll or to highlight Phone Book and then press Select 2 Press Scroll or to highlight Edit and then press Select 3 Press Scroll or to highlight Edit Group and then press Select 4 Enter the group number you want to edit or select t...

Page 174: ...mber press the first digit button and hold the last digit button For a three digit speed dial number press the first and second digit buttons and hold the last digit button You can use only one group number for one operation Then continue the procedure to complete the desired operation Your printer automatically scans the document loaded in the DADF or on the document glass into the memory The pri...

Page 175: ...displays press Start or Select to dial 6 Searching with a Particular First Letter Load the document s face up with top edge in first into the DADF 1 OR Place a single document face down on the document glass For details about loading a document see Loading an Original Document Press Directory in the operator panel 2 OR Press Scroll or to highlight Fax and then press Select Press Scroll or to highl...

Page 176: ... multiple locations Documents are automatically stored in the memory and sent to a remote station After transmission the documents are automatically erased from the memory Load the document s face up with top edge in first into the DADF 1 OR Place a single document face down on the document glass For details about loading a document see Loading an Original Document Press Scroll or to highlight Fax...

Page 177: ...loaded on the document glass the display asks if you want to load another page Select Yes to add Otherwise select No The printer begins sending the document in the order of the numbers that you have entered 10 Sending a Delayed Fax You can set your printer to store and then send a fax at a later time Load the document s face up with top edge in first into the DADF 1 OR Place a single document face...

Page 178: ...lier than the current time the document will be sent at that time the following day Press Select when the start time displays correctly 11 The document is scanned into the memory before transmission The display shows the memory capacity and the number of pages being stored in memory 12 For the document loaded on the document glass the display asks if you want to load another page Select Yes to add...

Page 179: ...the number on the display 6 If you want to assign a name to the transmission enter the name If not skip this step 7 For details on how to enter the name using the number keypad see Using the Number Keypad to Enter Characters Press Select 8 The document is scanned into the memory before transmission The display shows the memory capacity and the number of pages being stored in the memory For the doc...

Page 180: ...s the memory capacity and the number of pages For the document loaded on the document glass the display asks if you want to load another page Select Yes to add Otherwise select No After storing the printer displays the numbers of total pages and added pages and then returns to the Standby mode 6 Canceling a Scheduled Fax Press Scroll or to highlight Fax and then press Select 1 Press Scroll or to h...

Page 181: ...s to a specified e mail address When you select this option you should choose whether the printer prints out the incoming faxes 5 Press Scroll or to highlight Attachment Type and then press Select 6 Select the attachment type either TIFF or PDF by pressing Scroll or and then press Select 7 Press Scroll or to highlight From Address and then press Select 8 Enter the sender s name and then press Sele...

Page 182: ...ress Scroll or to highlight Secure Receive and then press Select 3 Press Select when On displays 4 Enter a four digit passcode you want to use using the number keypad and then press Select 5 Re enter the passcode again and then press Select 6 Press Cancel to return to the Standby mode 7 When a fax is received in the secure receiving mode your printer stores it into memory and displays Secure Recei...

Page 183: ...t shows information about the menu functions list Phonebook List This list shows all of the numbers currently stored in the printer s memory as speed dial and group dial numbers You can print this Phonebook list using Directory on the operator panel see Printing a Phonebook List Email Address Book This report shows information about the Email address list Out going Fax Report This report shows inf...

Page 184: ... is operating correctly PCL or PS Font List This report shows the PCL or PS font list Network Settings This list shows the status of the network options You may print this list to confirm your changes after changing any settings Email Report This report shows information about the emails that you have recently sent Printing a Report Press Scroll or to highlight Setup and then press Select 1 Press ...

Page 185: ...the System Data list For details about printing the list see Printing a Report Changing Setting Options Press Scroll or to highlight Setup and then press Select 1 Press Scroll or to highlight Fax Setup and then press Select 2 Press Scroll or until you see the desired menu item and then press Select 3 When the option that you want displays choose the desired status by pressing Scroll or or enter th...

Page 186: ...from remote stations Their numbers are stored in the memory as junk fax numbers This feature is useful for blocking any unwanted faxes Select Off to turn the feature off Anybody can send you a fax Select On to turn the feature on You can set up to 10 fax numbers as junk fax numbers After storing the numbers you do not receive any faxes from the registered stations Secure Receive You can keep your ...

Page 187: ...irectly to the back of your printer as shown in Figure 1 Set your printer to Ans Fax mode and set the Ring To Answer to a digit greater than the Rings to Answer setting for the TAD When the TAD picks up the call the printer monitors and takes the line if fax tones are received and then starts receiving the fax If the answering device is off the printer automatically goes into Fax mode after a pred...

Page 188: ...receive feature Do not use the computer modem if your printer is sending or receiving a fax To fax via the computer modem follow the instructions provided with your computer modem and fax application You can capture images using your printer and Dell ScanDirect and send them using your fax application with the computer modem Sending a fax from a Computer You can send a fax from your Computer witho...

Page 189: ...address book you will use 3 NOTE If you MS Office Outlook and Windows Address Book are installed on your computer Select Address Book field will be activated Select the multi function printer to be used by choosing Local or Network 4 If you select Network click Browse and search or enter IP address the printer you will use Click OK 5 Sending a fax from your Computer Open the document to be sent 1 ...

Page 190: ...3 Click Print or OK 4 Compose the cover page and click Continue 5 If you want to skip cover page check Skip Cover Page Enter the recipients numbers and click Continue 6 ...

Page 191: ...nd printer sends the fax Fax data back up The Dell 2335dn MFP has 4 MB Approx 200 pages at ITU T 1 Chart back up memory If there are no paper or no toner left during the fax receiving the received fax data cannot be printed In this case the machine automatically saves fax data in the back up memory But if the machine fails to complete the receiving fax the rest of the fax data will not be saved th...

Page 192: ...inting on a Macintosh computer Verify the following before you install the printer software Operating System Requirements CPU RAM Free Disk Space Mac OS X 10 4 or lower Power PC G4 G5 Intel processors 128 MB for a Power PC based MAC 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5 867MHz or faster Power PC G4 G5 Intel processors 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB...

Page 193: ...er folder 3 Double click the MAC_Printer folder 4 Double click the Dell Laser MFP Installer icon 5 Enter the password and click OK 6 Click Continue 7 Click Uninstall and then click Uninstall 8 After the uninstallation is finished click Quit 9 Install the Scan driver Ensure that you connect your printer to the computer Turn on your computer and printer 1 Insert the DRIVERS AND UTILITIES CD which ca...

Page 194: ...Setting Up the Printer Set up for your printer will be different depending on which cable you use to connect the printer to your computer the network cable or the USB cable For a Network connected Macintosh Follow the instructions on Installing Software for Macintosh to install the PPD and Filter files on your computer 1 Open the Applications folder Utilities and Print Setup Utility 2 For MAC OS 1...

Page 195: ... Printer Software and your printer name in Print Using Click Add 8 Your printer s IP address appears on the Printer List and is set as the default printer 9 For a USB connected Macintosh Follow the instructions on Installing Software for Macintosh to install the PPD and Filter files on your computer 1 Open the Applications folder Utilities and Print Setup Utility 2 For MAC OS 10 5 10 6 open System...

Page 196: ... you print with a Macintosh you need to check the printer software setting in each application you use Follow these steps to print from a Macintosh Open a Macintosh application and select the file you want to print 1 Open the File menu and click Page Setup Document Setup in some applications 2 Choose your paper size orientation scaling and other options and click OK 3 Open the File menu and click ...

Page 197: ...le pages on one sheet of paper Select Layout from the Presets drop down list to access the following features For details see Printing Multiple Pages on One Sheet of the Paper and Duplex Printing Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages From your Macintosh application se...

Page 198: ...e often used with calendars CAUTION If you have selected duplex printing and then try to print multiple copies of a document the printer may not print the document in the way you want In case of Collated copy if your document has odd pages the last page of the first copy and the first page of the next copy will be printed on the front and back of one sheet In case of Uncollated copy the same page ...

Page 199: ...ital document size This can be useful when you want to check fine details on a small document Paper Type Ensure that Paper Type is set to Printer Default If you load a different type of print material select the corresponding paper type Resolution You can select the printing resolution The higher the setting the sharper the clarity of printed characters and graphics The higher setting also may inc...

Page 200: ...please refer to the Image Capture s help Set the scan options on this program 4 Scan and save your scanned image 5 NOTE For more information about using Image Capture please refer to the Image Capture s help NOTE You can also using TWAIN compliant software such as Adobe Photoshop NOTE Scan process differ according to TWAIN compliant software Please refer to the user s guide of the software NOTE Wh...

Page 201: ...nstalled on your Linux system the driver package enables you to monitor a number of MFP devices via USB port The acquired documents can then be edited printed on the same local MFP or network printers sent by e mail uploaded to an FTP site or transferred to an external OCR system The MFP driver package is supplied with a smart and flexible installation program You do not need to search for additio...

Page 202: ...th large scanned images NOTE The Linux scanner driver supports the optical resolution at maximum Software Linux Kernel 2 4 or higher Glibc 2 2 or higher CUPS SANE Installing the MFP Driver Ensure that you connect your multi function to your computer Turn both the computer and the printer on 1 When the Administrator Login window appears type in root in the Login field and enter the system password ...

Page 203: ... sh If you still failed to run the CD ROM type the followings in sequence root localhost root umount dev hdc root localhost root mount t iso9660 dev hdc mnt cdrom NOTE The installation program runs automatically if you have an autorun software package installed and configured Click Install 2 When the welcome screen appears click Next 3 Installation is started When the installation is almost comple...

Page 204: ...nnect your printer using the USB cable the following window appears Select your printer from the drop down list and click Next 5 OR If you connect your printer using the network cable the following window appears ...

Page 205: ...twork printer and select your printer from the drop down list Click Next If you connect your printer using the USB cable you should choose a port you will use with your printer After choosing the port click Next 6 ...

Page 206: ...ou connect your printer using the network cable skip to the next step Select the driver and click Next 7 Enter your printer s name location description and click Next 8 Click Finish to complete installation 9 ...

Page 207: ... help that is available through your system menu or can otherwise be called from the driver package windows applications such as Unified Driver Configurator or Image Editor Uninstalling the MFP Driver When the Administrator Login window appears type in root in the Login field and enter the system password 1 NOTE You must log in as a super user root to install the printer software If you are not a ...

Page 208: ...kage installed and configured Click Uninstall 3 Click Next 4 Click Finish 5 Using the Unified Driver Configurator Unified Driver Configurator is a tool primarily intended for configuring MFP devices Since an MFP device combines the printer and scanner the Unified Driver Configurator provides options logically grouped for printer and scanner functions There is also a special MFP port option respons...

Page 209: ...esponding configuration window 2 You can use the onscreen help by clicking Help After changing the configurations click Exit to close the Unified Driver Configurator 3 Printers Configuration Printers configuration has the two tabs Printers and Classes Printers Tab You can see the current system s printer configuration by clicking on the printer icon button on the left side of the Unified Driver Co...

Page 210: ...ted printer Set as Default sets the current printer as a default printer Stop Start stops starts the printer Test allows you to print a test page to check if the machine is working properly Properties allows you to view and change the printer properties For details see Configuring Printer Properties Classes Tab The Classes tab shows a list of available printer classes ...

Page 211: ...s you to add a new printer class Remove Class Removes the selected printer class Scanners Configuration In this window you can monitor the activity of scanner devices view a list of installed Dell MFP devices change device properties and scan images ...

Page 212: ...nected to a host computer via the parallel port or USB port Since the MFP device contains more than one device printer and scanner it is necessary to organize proper access of consumer applications to these devices via the single I O port The Dell MFP driver package provides an appropriate port sharing mechanism that is used by Dell printer and scanner drivers The drivers address their devices via...

Page 213: ...e tabs display at the top of the window General allows you to change the printer location and name The name entered in this tab displays on the printer list in Printers configuration Connection allows you to view or select another port If you change the printer port from USB to parallel or vice versa while in use you must re configure the printer port in this tab Driver allows you to view or selec...

Page 214: ... UNIX Printing System CUPS You can print on your machine from any such application From the application you are using select Print from the File menu 1 Select Print directly using lpr 2 In the LPR GUI window select the model name of your machine from the Printer list and click Properties 3 Change the printer and print job properties 4 ...

Page 215: ...et the print resolution paper source and destination Click OK to apply the changes and close the Properties window 5 Click OK in the LPR GUI window to start printing 6 The Printing window appears allowing you to monitor the status of your print job 7 To abort the current job click Cancel Printing Files You can print many different types of files on the Dell MFP device using the standard CUPS way d...

Page 216: ...ed Driver Configurator window Double click the Unified Driver Configurator on your desktop 1 Click the button to switch to Scanners Configuration 2 Select the scanner on the list 3 When you have only one MFP device and it is connected to the computer and turned on your scanner appears on the list and is automatically selected If you have two or more scanners attached to your computer you can selec...

Page 217: ...mposition and the scan resolution for the image Scan Area allows you to select the page size The Advanced button enables you to set the page size manually If you want to use one of the preset scan option settings select from the Job Type drop down list For details about the preset Job Type settings see Adding Job Type Settings You can restore the default setting for the scan options by clicking De...

Page 218: ...name 11 Click Save 12 Adding Job Type Settings You can save your scan option settings to retrieve for a later scanning To save a new Job Type setting Change the options from the Scanner Properties window 1 Click Save As 2 Enter the name for your setting 3 Click OK 4 Your setting is added to the Saved Settings drop down list To save a Job Type setting for the next scan job Select the setting you wa...

Page 219: ...o delete a Job Type setting Select the setting you want to delete from the Job Type drop down list 1 Click Delete 2 The setting is deleted from the list Using the Image Editor The Image Manager window provides you with menu commands and tools to edit your scanned image You can use the following tools to edit the image ...

Page 220: ...an enter the size manually or set the rate to scale proportionally vertically or horizontally Allows you to rotate the image you can select the number of degrees from the drop down list Allows you to flip the image vertically or horizontally Allows you to adjust the brightness or contrast of the image or to invert the image Shows the properties of the image For further details about the Image Mana...

Page 221: ... memory and resets all of your settings to the factory default Paper Setup Restores all of the Paper Setting options to the factory default Tray Behaviour Restores all of the Tray Behavior options to the factory default Copy Defaults Restores all of the copy options to the factory default Fax Settings Fax Defaults Restores all of the Fax Setup options to the factory default Advance Setup Restores ...

Page 222: ...ry port on your printer 1 Press Scroll or to highlight Setup and then press Select 2 Press Scroll or to highlight Machine Setup and then press Select 3 Press Scroll or to highlight Export Setting and then press Select 4 The data is backed up to the USB memory key Press Cancel to return to the Standby mode 5 Restoring Data Insert the USB memory key into the USB memory port on your printer 1 Press S...

Page 223: ...Cleaning the Interior Paper toner and dust particles can accumulate inside the printer and cause print quality problems such as smearing or toner specks Clean inside the printer to prevent these problems Power the printer off and unplug the power cord Allow a reasonable amount of time for the printer to cool down 1 Open the front cover and pull the toner cartridge straight out Set it on a clean fl...

Page 224: ...inside the printer Oil from your fingers may cause print quality problems Locate the long strip of glass Laser Scanning Unit LSU inside the top of the cartridge compartment and gently swab the glass to see if dirt turns the white cotton black 4 ...

Page 225: ...ies scans and sent faxes Dell recommends cleaning the scanner at the start of each day and during the day as needed NOTE If there are lines present on copied or faxed documents check your scanner and DADF glass for any particles Slightly dampen a soft lint free cloth or paper towel with water 1 Open the document cover 2 Wipe the surface of the document glass and DADF glass until it is clean and dr...

Page 226: ...cument cover and white sheet until it is clean and dry 4 Close the document cover 5 Maintaining the Toner Cartridge Storing the Toner Cartridge Store the toner cartridge in the original packaging until you are ready to install it Do not store the toner cartridge in Temperatures greater than 40 C 104 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car...

Page 227: ... LCD displays the warning message Toner Low Thoroughly shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge and temporarily improve print quality This is not intended to be a long term method of correction but meant to assist your printing needs until you obtain a new cartridge assembly Open the front cover 1 Pull the toner cartridge out 2 3 ...

Page 228: ...ing this area Holding the toner cartridge by the handle and slowly insert the cartridge into the opening in the printer 4 Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place completely 5 Close the front cover Ensure that the cover is surely closed 6 Replacing the Toner Cartridge When the toner ...

Page 229: ...nt quality and printer reliability are not guaranteed if you do not use Dell supplies To replace the toner cartridge Open the front cover 1 Pull the toner cartridge out 2 Remove the new toner cartridge from its bag 3 Remove the packing tape and thoroughly shake the cartridge from side to side to distribute the toner 4 Save the box and the cover for shipping NOTE If toner comes into contact with yo...

Page 230: ...g Before setting the cleaning procedure ensure that paper is loaded in the paper tray 1 Press Scroll or to highlight Setup and then press Select 2 Press Scroll or to highlight Maintenance and then press Select 3 The first available menu item Clean Drum displays Press Select twice 4 The display confirms your selection The printer prints out a cleaning page Toner particles on the drum surface are af...

Page 231: ... these items be installed by a trained service professional Ordering Supplies You can order supplies using the Dell Toner Management System or the Dell Printer Configuration Web Tool If your printer is connected to a network type your printer s IP address in your Web browser and click the toner supplies link Double click the Dell 2335dn MFP Toner Reorder icon on your desktop 1 OR From the Start me...

Page 232: ... the printer s IP address in your Web browser to launch the Dell Printer Configuration Web Tool and click the supplies link 3 NOTE Refer to the following table to order toner cartridges Toner cartridge Part number Dell Standard Capacity Toner Cartridge 3 000 pagesa CR963 Dell High Capacity Toner Cartridge 6 000 pages HX756 ISO standard page coverage in accordance with ISO IEC 19752 testing methodo...

Page 233: ...DF When a document jams while it passes through the DADF Document Jam appears on the display NOTE To prevent document jams use the document glass for thick thin or mixed documents Remove the remaining documents from the DADF 1 If the document is jammed in the paper feed area Open the DADF cover a Remove the document by gently pulling it out b ...

Page 234: ...the DADF cover Then reload the document into the DADF c If the document is jammed in the paper exit area Open the DADF cover a Open the document input tray upwards and pull the document gently out of the DADF b ...

Page 235: ...move the document by gently pulling it out c Close the DADF cover and the document input tray Then load the documents back into the DADF d If the document is jammed in the duplex path Open the DADF cover a ...

Page 236: ...a Open the DADF inner cover b Remove the document by gently pulling it out c d ...

Page 237: ...med paper out open the document cover 2 Remove the document from the feed area by carefully pulling it gently to the right 3 Close the document cover Then load the documents back into the DADF 4 Clearing Jams in the Paper Tray When a paper jam occurs Paper Jam appears on the display Refer to the table below to locate and clear the paper jam ...

Page 238: ...dge Paper Jam 2 Paper Exit Jam Paper Exit Jam Open Rear Door Duplex Jam 0 between the duplex unit and fuser area Duplex Jam 0 Remove paper Open Close Front Door Duplex Jam 1 in the duplex unit Duplex Jam 1 Open Rear Door To avoid tearing the paper pull the jammed paper out gently and slowly Follow the steps below to clear the jam Paper Feed Jam tray 1 Open and close the front cover The jammed pape...

Page 239: ...g it straight out 3 If you cannot see the paper or the paper does not move when pulled check the fuser area For more information see Fuser Area Jam Insert the paper tray into the printer until it snaps into place 4 Printing automatically resumes Paper Feed Jam optional tray 2 Pull the optional tray 2 open 1 ...

Page 240: ...ove the jammed paper from the printer 2 If you cannot see the paper in this area or the paper does not move when pulled go to the next step Pull the tray 1 half way out 3 Pull the paper straight up and out 4 ...

Page 241: ...ng automatically resumes MPF Jam If the paper is not feeding properly pull the paper out of the printer 1 Open and close the front cover to resume printing 2 Fuser Area Jam NOTICE The fuser area is hot Take care when removing paper from the printer 1 ...

Page 242: ...dge straight out 1 Remove the paper by gently pulling it straight out 2 Replace the toner cartridge and close the front cover 3 Printing automatically resumes Paper Exit Jam Open and close the front cover The jammed paper automatically exits the printer 1 ...

Page 243: ...ly pull the paper out of the output tray 2 If you cannot see the paper in the output tray or the paper does not move when pulled open the rear door 3 If you see the jammed paper push the two blue pressure levers down and remove the paper Skip to step 9 4 ...

Page 244: ...4 If you do not see the paper go to the next step Fully open the rear door as shown 5 Unfold the duplex guide fully 6 7 ...

Page 245: ... damage the fuser door Pull the jammed paper out 8 If the jammed paper does not move when you pull push the two blue pressure levers up to loosen the paper and then remove it Return the levers fuser door and duplex guide to their original position 9 Close the rear door 10 Open and close the front cover 11 Printing automatically resumes Duplex Jam 1 ...

Page 246: ...e duplex unit out of the printer 1 Remove the jammed paper from the duplex unit 2 If the paper does not come out with the duplex unit remove the paper from the bottom of the printer Push the duplex unit to the printer 3 4 ...

Page 247: ... resumes CAUTION If you do not push the duplex unit correctly paper jam may occur Duplex Jam 1 Open the rear door 1 Unfold the duplex guide fully 2 Pull the jammed paper out 3 Return the duplex guide and close the rear door 4 Open and close the front cover 5 ...

Page 248: ...re loading Do not use creased damp or curled paper Do not mix paper types in the paper tray Use only recommended print materials See Paper Specifications Ensure that the recommended print side of print materials is facing down in the paper tray and facing up in the MPF Ensure that the duplex unit is installed correctly Clearing LCD Error Messages NOTE xxx indicates the media type NOTE yyy indicate...

Page 249: ...ilable item Enter the correct item again File Format Not Supported The selected file format is not supported Enter the correct item again Fuser Door Open The fuser door is not securely latched Open the rear door and close the fuser door until it locks into place For the location of the fuser door see Paper Exit Jam Open Rear Door Close Fuser Door Fuser Error Fuser Not Installed Check Rear Door The...

Page 250: ... or the line is already engaged Try again after a few minutes Line Error Your printer cannot connect with a remote printer or has lost contact because of a problem with the phone line OR No dial tone sounds Try again If the problem persists please wait for an hour or try a different phone line if possible and then try to connect again OR Turn the ECM mode on See ECM Mode OR Check that the phone li...

Page 251: ...sary documents retransmit after more memory becomes available Memory Full Divide the Job The memory is full Split the transmission into more than one operation Memory Full Fax memory is full Print received fax job The memory is full Print received faxes Memory Full Too many faxes are queued to be sent The memory is full Cancel reserved fax in the Priority Fax feature Memory Full Too many faxes are...

Page 252: ... plug it back in If the problem persists please call for service Paper Jam 0 Paper has jammed in the feeding area of the paper tray Clear the jam See Paper Feed Jam tray 1 Paper Feed Jam optional tray 2 or MPF Jam Open Tray 1 Remove paper Open Close Front Door Paper Jam 1 Paper has jammed in the fuser area Clear the jam See Fuser Area Jam Remove Cartridge Paper Jam 2 Paper has jammed in the paper ...

Page 253: ...P authentication Configure the authentication setting Send Error There is a problem on the NIC Card There is a problem on the network interface card Configure your network interface card correctly SMTP Error SMTP Connection has a problem Connection with the SMPT server failed Check that the network cable is connected properly OR Contact your SMPT server administrator Toner Almost Empty Replace Ton...

Page 254: ...from the paper tray and flex or fan the paper Humid conditions may cause some paper to stick together Multiple sheets of paper do not feed Different types of paper may be stacked in the paper tray Load paper of only one type size and weight If multiple sheets have caused a paper jam clear the paper jam See Clearing Jams in the Paper Tray Paper does not feed into the printer Remove any obstructions...

Page 255: ...ont or rear door is not closed Paper is jammed No paper is loaded The toner cartridge is not installed If a printer system error occurs contact your service representative The connection cable between the computer and the printer is not connected properly Disconnect the printer cable and reconnect it The connection cable between the computer and the printer is defective If possible attach the cabl...

Page 256: ...and the printer to another computer and try a print job that you know works Finally try a new printer cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your printer is selected The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit Windows and reboot the computer Powe...

Page 257: ...he toner supply is low You may be able to temporarily extend the toner cartridge life See Redistributing Toner If this does not improve the print quality install a new toner cartridge The paper may not meet paper specifications for example the paper is too moist or too rough See Paper Specifications A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning See ...

Page 258: ...y need cleaning Contact a service representative Vertical lines If black vertical streaks appear on the page the drum inside the toner cartridge has probably been scratched Install a new toner cartridge See Replacing the Toner Cartridge If white vertical streaks appear on the page the surface of the LSU part inside the printer may be dirty Clean the LSU see Cleaning the Interior Gray background If...

Page 259: ...e paper does not absorb too much moisture If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or the printer properties Misformed char...

Page 260: ...the toner Clean the inside of the printer See Cleaning the Interior Black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert The toner cartridge may be defective and need replacing Install a new toner cartridge See Replacing the Toner Cartridge The printer may require repair Contact a service representative Loose toner Clean the inside of the printer See Clea...

Page 261: ...ver the stack of paper in the paper tray Also try rotating the paper 180 in the paper tray Try printing to other rear door Fax Problems Condition Suggested solutions Receiving fax calls are not being answered by the printer Receive mode set to Tel mode manual receive mode The rings to answer setting might not be set correctly Under Ans Fax mode set the Ring To Answer to a digit greater than the Ri...

Page 262: ...le printing a fax Under Toner empty conditions the printer will store the fax job into memory as soon as possible replace the print cartridge and then reprint the fax Faxes are printed on two pages instead of one The auto reduction setting may be turned Off try enabling this setting Receiving Faxes are not been printed by the printer Receive Forward feature might be turned Off try enabling this se...

Page 263: ...ine The receiving fax machine might be off or might have an error condition such as being out of paper A fax might be in memory because it is waiting to redial a busy number other jobs that are ahead of it are waiting to be sent or the fax is set up for a delayed send Send faxes have a shading at the trailing edge of each media DADF Flat bed scan size might be set to incorrect size The document st...

Page 264: ...rubs off the copy easily Replace the paper in the paper tray with paper from a new package In high humidity areas do not leave paper in the printer for the extended periods of time Frequent copy paper jams occurs Fan the stack of paper then turn it over in the paper tray Replace the paper in the tray with a fresh supply If necessary check adjust the paper guides Ensure that the paper is the proper...

Page 265: ...is completed Graphics are scanned more slowly than text Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image Message appears on your computer screen Device can t be set to the H W mode you want Port is being used by another program Port is Disabled Scanner is busy receiving or printing data When the current job is c...

Page 266: ...is error message changing the query can avoid this situation d_LDAP_ADDR_NOT_FOUND This case is happening only when connection was successful and search result was nothing d_LDAP_SVR_NOT_FOUND It could be a wrong IP address setup or Server is not working correctly Administrator can suspect the physical condition device client configuration and server status In case of device configuration administ...

Page 267: ...ke Add new printer wizard to set up your device Check if the printer is started Open Printers configuration and select your printer on the printers list Look at the description in the Selected printer pane If its status contains stopped string please press the Start button After that normal operation of the printer should be restored The stopped status might be activated when some problems in prin...

Page 268: ...lly In the Selected port pane you can see if the port is occupied by some other application If this is the case you should wait for completion of the current job or should press Release port button if you are sure that the present port s owner is not functioning properly The printer doesn t scan Check if a document is loaded into the printer Check if your machine is connected to the computer Ensur...

Page 269: ... job from the beginning Since Linux MFP driver locks MFP port while printing the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs If this situation occurred try to release the MFP port Common Macintosh Problems Problems in the choose r Condition Suggested solutions The printer does not print a document from Acrobat Reader Incompatibility be...

Page 270: ...ify that the PS version is available for printing Limit Check Error The print job may be too complex Reduce the complexity of the page or try adjusting the print quality settings Or expand the memory capacity A PS error page prints Print job may not be PS Ensure that the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer...

Page 271: ...ty Before installing or removing an internal printer memory discharge static electricity from your body by touching something metal on any device plugged into a grounded power source If you walk around before finishing installation discharge any static electricity once again Installing Printer Memory Additional printer memory is provided on a Dual In line Memory Module DIMM Your printer has 256 MB...

Page 272: ... Holding the memory module by the edges align the memory module on the slot at about a 30 degree tilt Ensure that the notches of the module and the grooves on the slot fit each other 4 Press the memory module into the slot with care until you hear a click 5 ...

Page 273: ...l automatically configure the updated memory Installing an Optional Tray 2 You can increase the paper handling capacity of your printer by installing an optional tray 2 This tray holds 250 sheets of paper Power the printer off and unplug all cables from the printer 1 Remove the packing tape and the tape fastening the optional tray 2 cable from the bottom of the optional tray 2 2 Find the location ...

Page 274: ...3 Place the printer over the tray aligning the feet on the printer with the alignment pins in the optional tray 2 4 Connect the cable into the connector on the back of the printer 5 ...

Page 275: ...erface card The machine is equipped with a network interface which allows you to use your printer on a network You can also purchase a wireless network interface card to enable the use of the printer in wireless network environments For information about installing the network printer server see the network printer server user s guide For information about installing the wireless network interface...

Page 276: ...plain paper 50 sheets 75 g m2 20 lb special paper 5 sheets 75 g m2 20 lb Paper output capacity Output tray 150 sheets face down rear door 1 sheet face up Paper type Paper tray tray 1 and optional tray 2 Plain paper 60 90 g m2 16 24 lb MPF Plain paper Transparencies Labels Card Post card 60 163 g m2 16 43 lb Envelopes 75 90 g m2 20 24 lb Duplex printing Plain paper 75 90 g m2 20 24 lb Consumables 1...

Page 277: ...artridge life 6 000 pages Printer dimension W x D x H 18 3 x 17 3 x 18 1 in 465 2 x 440 1 x 461 mm Random Access Memory DDR2 SDRAM 256MB Basic 512MB Max Maximum Monthly Duty Cycle Up to 60 000 pages per month Weight Net 17 7 Kg including toner cartridge 16 6 Kg except toner cartridge Gross 22 Kg including consumables accessories and package Package weight Paper 2 7 Kg Plastic 0 7 Kg Power consumpt...

Page 278: ...0 gray 30 color seconds DADF 15 lineart 20 gray 30 color seconds First Copy Out Time FCOT a From Standby Mode via DADF As Quick as 15 seconds via Platen As Quick as 8 5 seconds From Sleep Mode via Platen As Quick as 35 seconds Copy speed SDMC Single Document Multiple Copy 35 cpm copies per minute for letter 33 cpm for A4 MDMC Multi document Multiple Copy at Text Text Photo Photo 21 cpm copies per ...

Page 279: ...Speed Network Protocol TCP IPv4 IPv6 DHCP DNS 9100 LPR SNMP HTTP IPSec EtherTalk Novell NetWare NDPS services via TCP IP IPP on 5 x 6 x DHCP BOOTP SLP SSDP Bonjour Rendezvous DDNS WINS TCP Port 2000 LPR Port 515 Raw Port 9100 SNMPv1 2 3 HTTP Telnet SMTP E mail Notification Client Network Operating System Windows 2000 XP 64 bit Home Pro XP 32 bit Home Pro Server 2003 2008 Vista 32bit 64bit Starter ...

Page 280: ...2 5 seconds LTR at standard fax resolution mode DADF approx 2 5 seconds Letter at standard fax resolution mode 5 seconds Letter at fine fax resolution mode Multiple page scan speed approx 21 ppm Letter at standard fax resolution mode DADF approx 2 5 seconds Letter at standard fax resolution mode 5 seconds Letter at fine fax resolution mode Maximum document length document glass 297 mm DADF 356 mm ...

Page 281: ...les over which Dell has no control NOTE Before purchasing large quantities of paper insure the paper meets the requirements specified in this User s Guide CAUTION Using paper that does not meet these specifications may cause problems requiring repairs These repairs are not covered by the Dell warranty or service agreements Supported Sizes of Paper Paper Dimensionsa Weight Capacityb Letter 8 5 X 11...

Page 282: ...t materials with a length of less than 127 mm 5 inches For optimum performance ensure that you are storing and handling the paper correctly Please refer to Printer and Paper Storage Environment NOTE You can use A4 Letter Folio Oficio Legal sized paper for duplex printing Guidelines for Using Paper For the best result use conventional 75 g m2 20 lb paper Ensure that the paper is of good quality and...

Page 283: ...ons Problems with feeding Ragged edges Use good quality paper NOTE Do not use letterhead paper printed with low temperature inks such as those used in some types of thermography NOTE Do not use raised or embossed letterhead NOTE The printer uses heat and pressure to fuse toner to the paper Insure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 1...

Page 284: ...t can become distorted This can cause paper jams Care should be taken not to purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to prevent damage to large supplies of paper Unopened paper in sealed reams can remain stable for several months before use Opened package...

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