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Frequently Asked
Questions
Chapter 13
Frequently Asked Questions
13-3
HT1-2205-000-V.1.0 LSL User’s Guide
Problems Index
Problem
See page
Paper Jams................................................................................................... 13-5
Jams in the Automatic Document Feeder (ADF)?.......................... 13-5
Jams in the Output Slots?................................................................... 13-7
Jams in the Paper Cassette? ............................................................... 13-8
Jams Inside the Machine? .................................................................. 13-10
Jams in the Front Area of the Machine?........................................... 13-15
Jams in the Rear Cover of the Machine?.......................................... 13-18
After Clearing a Paper Jam................................................................ 13-20
Problems Feeding Paper into the Machine............................................. 13-21
Paper does not feed through the multi-purpose tray? .................. 13-21
Printing is skewed?............................................................................. 13-21
Several sheets feed through the multi-purpose tray at once? ...... 13-21
Transparencies do not feed correctly?.............................................. 13-22
The paper jams repeatedly?............................................................... 13-22
Envelopes will not feed? .................................................................... 13-23
Faxing Problems—Sending Faxes ........................................................... 13-24
Cannot send a fax?.............................................................................. 13-24
Images on faxes received from the machine
are spotted or dirty? ................................................................... 13-25
The machine cannot send a fax using ECM? .................................. 13-25
Errors occur frequently while sending faxes? ................................ 13-26
Faxing Problems—Receiving Faxes......................................................... 13-27
The machine cannot receive faxes automatically? ......................... 13-27
The machine will not switch between telephone and fax calls
automatically? ............................................................................. 13-27
The machine will not receive faxes manually?............................... 13-28
The print quality is poor? .................................................................. 13-28
The machine cannot receive faxes using ECM?.............................. 13-29
Nothing prints? ................................................................................... 13-29
Received faxes are blotched or uneven?.......................................... 13-29
Errors occur frequently while receiving? ........................................ 13-30
l-1100.book Page 3 Friday, December 13, 2002 5:07 PM