
Wired LAN connection
●
Have you selected the correct port? If there is no port to use, create a port.
Checking the Printer Port(P. 799)
Configuring Printer Ports(P. 43)
●
Is communication not limited by the firewall on your computer? If IP addresses are or an MAC address is
incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation
panel to set <IPv4 Address Filter>, <IPv6 Address Filter>, or <MAC Address Filter> to <Off>.
Restricting Communication by Using Firewalls(P. 387)
<IPv4 Address Filter> (P. 489)
<IPv6 Address Filter> (P. 490)
<MAC Address Filter> (P. 490)
●
Disable security software and other resident software.
●
Reinstall the printer driver.
●
Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
USB connection
●
Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer
driver. When you reinstall the printer driver, the correct port is created automatically.
Checking the Printer Port(P. 799)
Installing Drivers(P. 77)
●
Is bidirectional communication enabled? Enable bidirectional communication, and restart the computer.
Checking Bidirectional Communication(P. 800)
●
Disable security software and other resident software.
●
Connect to another USB port on the computer.
●
Can you print from a USB connection to another computer? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Via print server
●
Can you print from the print server? If you can print from the print server, check the connection between
the print server and your computer.
Problem with the Print Server(P. 659)
●
Disable security software and other resident software.
●
Reinstall the printer driver.
●
Can you print from other computers via the print server? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
●
Are you printing with the lpr command? To continuously print PDF data using the lpr command, print jobs
one by one at intervals according to the <Timeout> setting.
●
Has an error occurred? Check the job log.
Checking the Copying Status and Log(P. 206)
Checking the Printing Status and Log(P. 272)
Printing seems to be slow.*
●
Disabling Secure Print is recommended if you are not using it.
Changing the Valid Time Period for Secured Documents(P. 278)
Troubleshooting
661
Summary of Contents for imageRUNNER C3125i
Page 1: ...imageRUNNER C3125i User s Guide USRMA 4602 00 2019 12 en Copyright CANON INC 2019...
Page 85: ...Menu Preferences Network Device Settings Management On Setting Up 76...
Page 117: ...LINKS Loading Paper in the Paper Drawer P 138 Optional Equipment P 764 Basic Operations 108...
Page 163: ...Landscape orientation paper The printing results Basic Operations 154...
Page 185: ...5 Select Apply LINKS Basic Operation P 123 Basic Operations 176...
Page 207: ...Start Use this button to start copying Copying 198...
Page 221: ...LINKS Basic Copy Operations P 199 Copying 212...
Page 234: ...Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 257 Faxing 225...
Page 296: ...LINKS Store Access Files P 577 Printing 287...
Page 338: ...LINKS Checking Status and Log for Scanned Originals P 311 Scanning 329...
Page 341: ...LINKS Using ScanGear MF P 333 Scanning 332...
Page 370: ...5 Specify the destination 6 Click Fax Fax sending starts Linking with Mobile Devices 361...
Page 455: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 446...
Page 585: ...Only When Error Occurs Setting Menu List 576...
Page 651: ...5 Select Apply Maintenance 642...
Page 749: ...Appendix 740...
Page 802: ...Appendix 793...