Avaya Media Gateway G350, Maintenance Manual

Page: 183 / 332

Avaya Communication Manager controlled maintenance
MG-DS1 (DS1 Interface Media Module)
Maintenance of the Avaya G350 Media Gateway 183
June 2004
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Error Type 3840 — This error type is not service-affecting. No action is required.
These errors are reported by the Media Module when it receives a bad control channel message
from the switch. The auxiliary data identifies the following error events:
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Error Type 3841— The MG-DS1 (MM710) has detected a transient hardware logic error (for
example, program logic inconsistency).
This error will disappear when no faults are detected for 100 minutes.
•
Error Type 3842 — This is a Bad Translation RAM Location Found Error.
This error is not service-affecting. No action is required. A Bad Translation RAM is detected, but
the call continues by using another translation location.
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Error Type 3999 — This error indicates that the Media Module sent a large number of control
channel messages to the switch within a short period of time.
If Error Type 1538 is also present, then the Media Module was taken out-of-service due to
hyperactivity. If Error Type 1538 is not present, then the Media Module has not been taken out-of-
service, but it has generated 50% of the messages necessary to be considered hyperactive. This
may be completely normal during heavy traffic periods. However, if this error type is logged
when the Media Module is being lightly used, it may indicate a problem with the Media Module
or the equipment attached to it.
Aux Data Event
4096 Bad major heading
4097 Bad port number
4098 Bad data
4099 Bad sub-qualifier
4100 State inconsistency
4101 Bad logical link