Avaya Media Gateway G350, Maintenance Manual

Page: 244 / 332

License and authentication files
License file modes
244 Maintenance of the Avaya G350 Media Gateway
June 2004
License file modes
License files for the Avaya S8300 Media Server in an Avaya G350 Media Gateway function in the
following three modes:
•
License-Normal Mode
•
License-Error Mode
•
No-License Mode
License-Normal mode
This is the desired mode of operation for a stable device. In this mode, a license is properly installed, the
license contains a serial number that matches the G350’s, the license is not expired, and the feature usage
does not exceed limits set in the license.
License-Error mode
This is a warning mode. In this mode, call processing is supported, a major alarm is declared, and a ten-
day timer begins. If this timer expires, No-License Mode is invoked.
Clear License-Error Mode by correcting the error that caused entry into License-Error Mode, or by
installing a valid license that is consistent with the configuration of the switch.
This is caused when:
•
A survivable processor begins to provide service, which causes a major alarm
•
The serial number in the license file does not match the serial number of the G350 into which the
S8300 is physically inserted
To resolve this problem:
•
Check the networking
•
Check the serial numbers
Access the following sections of the Web Interface:
•
Security – View License Status
•
Server Configurations and Upgrades – View Serial Number
No-License mode
In this mode, call processing continues, but the system operates in No-License Mode.
Clear No-License Mode by correcting the error that caused entry into No-License Mode, or by installing
a valid license that is consistent with the configuration of the switch.
To resolve this problem:
•
Check the networking
•
Check the serial numbers