Avaya Media Gateway G350, Maintenance Manual

Page: 145 / 332

Avaya Communication Manager controlled maintenance
ISDN-SGR (ISDN-PRI Signaling Group)
Maintenance of the Avaya G350 Media Gateway 145
June 2004
3905 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone. If customer is complaining of unexpected intercept tones
when accessing ISDN trunks or PRI endpoints and no
other cause can be found, escalate the problem and
provide the next tier with this Error Log information.
3906 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone. If customer is complaining of unexpected intercept tones
when accessing ISDN trunks or PRI endpoints and no
other cause can be found, escalate to the problem and
provide the next tier with this Error Log information.
3909 A request to use a network
service has been made, but
the network has rejected
the request because the
requested service is not
implemented. Follow the recommendations listed above for Error Type
3890.
3910 Only restricted digital BC
available.
3919 Service or option not
implemented, unspecified.
Used when no other cause
in this class applies.
3928 A call was denied because
of a basic incompatibility
between the type of call
and either the facilities
selected by the routing
pattern or the called user
itself. This error might be helpful as a clue if the customer
complains of receiving unexpected intercept tone after
accessing ISDN trunks or PRI endpoints. Determine the
trunk group from the Media Module and port number (in
the aux data field) and then check the BCC fields of the
pertinent routing patterns. Also, investigate whether or
not the calling and called endpoints are compatible (for
example, some ISDN switches may not allow a voice
station to call a data extension).
3942 Timer expiry: T310 time-
out, no answer to CALL
PROCEEDING.
Table 80: Descriptions and Recommendations for Error Types 3842-3942 3 of 3
Error
Code
Description Recommendation
3 of 3