Avaya Media Gateway G350, Maintenance Manual

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G350 traps
G350 traps and resolutions
Maintenance of the Avaya G350 Media Gateway 297
June 2004
avEntTraps 22 avEntAmbientHiThresholdTempFlt Temp The ambient temperature in the device is above the
acceptable temperature range.
1 Verify there are faults in the system. Use
the Avaya G350 Media Gateway CLI
command show faults to display any
faults on the G350.
2 If there is a temperature fault, turn off the
G350 and allow it to cool.
3 Reboot the G350. Check to see if the fans
are working and/or if there is sufficient
space around the G350 for air circulation.
Use the CLI show faults command to
check for fan problems.
4 Low voltage may be responsible for
slower fans. Voltage may be reduced by a
short in one of the Media Modules or a
bad power supply. If there are no fan
faults, use the CLI command show
voltages to display voltages applied to
components on the motherboard and to
the Media Modules.
5 If the Media Module voltage is out of
tolerance, systematically, remove each
Media Module to determine if one of the
Media Modules is responsible for
reducing the voltage level. If one is
found, replace the Media Module.
If no Media Module is found to be bad, the power
supply is suspect. Replace the G350.
avEntTraps 23 avEntAmbientHiThresholdTempOk Temp The ambient temperature in the device has
returned to the acceptable range.
avEntTraps 24 avEntAmbientLoThresholdTempFlt Temp The ambient temperature in the device is below the
acceptable temperature range.
avEntTraps 25 avEntAmbientLoThresholdTempOk Temp The ambient temperature in the device has
returned to the acceptable range.
Table 159: G350 Traps and Resolutions 4 of 12
Enterprise
Trap
ID
Name
Msg
Facility
Severity Description / Resolution
4 of 12