Installing IP500/IP500 V2
Page 5
15-601042 Issue 28c (19 August 2013)
IP Office 9.0
Contents
Contents
System Overview
1.
..................................................................... 14
1.1 Additional Documentation
..................................................................... 14
1.2 Repair
..................................................................... 14
1.3 RoHS
..................................................................... 15
1.4 IP Office Modes
............................................................................ 16
1.4.1 System SD Cards
............................................................................ 17
1.4.2 Overall Capacity
............................................................................ 18
1.4.3 Hardware Support Summary
............................................................................ 20
1.4.4 Feature Support Summary
..................................................................... 21
1.5 Control Units
..................................................................... 22
1.6 IP500 V2 System Components
..................................................................... 24
1.7 IP500 Office System Components
..................................................................... 26
1.8 Control Unit Cards
............................................................................ 26
1.8.1 IP500 Base Cards
............................................................................ 29
1.8.2 IP500 Trunk Cards
............................................................................ 30
1.8.3 IP400 Trunk Cards
............................................................................ 31
1.8.4 Other Cards
..................................................................... 32
1.9 External Expansion Modules
............................................................................ 34
1.9.1 IP500 External Expansion Modules
............................................................................ 36
1.9.2 IP400 External Expansion Modules
............................................................................ 38
1.9.3 Connecting External Expansion Modules
..................................................................... 39
1.10 Power Supplies and Cables
............................................................................ 39
1.10.1 Power Supplies
............................................................................ 40
1.10.2 Power Supply Cords
............................................................................ 41
1.10.3 Power Supply Backup
............................................................................ 42
1.10.4 Cabling and Cables
............................................................................ 44
1.10.5 Grounding
............................................................................ 45
1.10.6 Lightning Protection/Out-of-Building
Connections
..................................................................... 46
1.11 Wall and Rack Mounting
..................................................................... 47
1.12 Feature Keys and Licenses
..................................................................... 48
1.13 IP Office Phones
..................................................................... 49
1.14 VoIP
............................................................................ 50
1.14.1 Voice Compression Channels
..................................................................... 51
1.15 Supported Country Locales
..................................................................... 52
1.16 IP Office Software Applications
............................................................................ 53
1.16.1 Programming Applications
............................................................................ 54
1.16.2 User Applications
............................................................................ 54
1.16.3 Voicemail Applications
............................................................................ 55
1.16.4 Call Logging Applications
............................................................................ 55
1.16.5 Call Center Applications
............................................................................ 55
1.16.6 CTI Applications
..................................................................... 56
1.17 Training
..................................................................... 56
1.18 Web Sites
..................................................................... 57
1.19 Emergency and Power Failure Ports
Installation Requirements
2.
..................................................................... 60
2.1 Environmental Requirements
..................................................................... 61
2.2 Space Requirements
............................................................................ 62
2.2.1 IP500 and IP500 V2 Control Units
............................................................................ 62
2.2.2 External Expansion Modules
............................................................................ 63
2.2.3 Wall Mounting
............................................................................ 64
2.2.4 Rack Space Requirements
Administration Software
3.
..................................................................... 66
3.1 IP Office Web Manager
..................................................................... 67
3.2 Installing the Admin Applications
..................................................................... 69
3.3 Installer PC Connection
..................................................................... 70
3.4 Starting IP Office Manager
..................................................................... 71
3.5 Starting System Status Application
..................................................................... 72
3.6 Starting System Monitor
IP500 V2 Installation
4.
..................................................................... 75
4.1 Tools and Equipment Required
..................................................................... 76
4.2 Documentation
..................................................................... 77
4.3 Unpacking
..................................................................... 78
4.4 SD Card Preparation
............................................................................ 79
4.4.1 Upgrade the Card Firmware
............................................................................ 80
4.4.2 Creating an Offline Configuration File
............................................................................ 81
4.4.3 Adding a Pre-Built Configuration File
............................................................................ 81
4.4.4 Adding a License File
............................................................................ 81
4.4.5 Adding a 9600 Series Screen Saver File
............................................................................ 82
4.4.6 Adding Music on Hold Files
..................................................................... 83
4.5 IP500 Card Installation
............................................................................ 83
4.5.1 Fitting IP500 Daughter Cards
............................................................................ 85
4.5.2 Fitting IP500 Legacy Cards
............................................................................ 86
4.5.3 Inserting IP500 Base Cards
..................................................................... 87
4.6 Wall Mounting
............................................................................ 88
4.6.1 Wall Mounting Kit V2/V3
..................................................................... 89
4.7 Rack Mounting
..................................................................... 90
4.8 Connecting External Expansion Modules
..................................................................... 92
4.9 Grounding
..................................................................... 93
4.10 Network Connection
..................................................................... 94
4.11 Starting the System
............................................................................ 95
4.11.1 Checking the LEDs
..................................................................... 97
4.12 Changing the System to Standard Mode
............................................................................ 97
4.12.1 Manually Changing the System to Standard
Mode
............................................................................ 98
4.12.2 Automating the Change to Standard Mode
..................................................................... 99
4.13 Connecting Phones
............................................................................ 99
4.13.1 Analog Phones
............................................................................ 99
4.13.2 ETR Phones
............................................................................ 99
4.13.3 DS Phones
............................................................................ 100
4.13.4 TCM Phones
............................................................................ 100
4.13.5 IP/SIP Phones
Initial Configuration Using IP Office
Manager
5.
..................................................................... 103
5.1 Entering Licenses
..................................................................... 104
5.2 Setting the System Locale
..................................................................... 105
5.3 Changing the IP Address Settings
..................................................................... 106
5.4 Changing the Default Passwords
..................................................................... 108
5.5 Extension Numbering
..................................................................... 110
5.6 Disable Unused Trunks
..................................................................... 112
5.7 Setting the Digital Trunk Clock Source
..................................................................... 114
5.8 Setting the Trunk Prefixes
..................................................................... 115
5.9 DS16B/30B Port Mode Selection
On-Boarding
6.
..................................................................... 118
6.1 On-Boarding
SD Card Management
7.
..................................................................... 124
7.1 Booting from the SD Cards
..................................................................... 126
7.2 Creating an IP Office SD Card
..................................................................... 128
7.3 Viewing the Card Contents
Summary of Contents for IP500
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