Altigen AltiWare OE 4.0, Administration Manual

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Extension and Workgroup Configuration
86 AltiWare OE System Administration Manual
• Answering—Call forwarding, call waiting, and call handling
preferences and options.
• One Number Access—special handling for designated VIP calls.
• Monitor List—extension rights to monitor other extension calls.
Three Configuration Windows in One
Certain configuration functions apply only to physical extensions—for
example, configuring the physical line. Other functions apply only to
workgroup pilot numbers—for example, setting up incoming call routing
to workgroup members when the workgroup extension is dialed. And some
functions, or the lack of function, apply only to virtual extensions—for
example, call waiting options do not apply to virtual extensions.
Generally, you work on extension configuration by selecting an extension
in the General window, then clicking another tab to work on the settings in
some other window. The features and functions available in the Extension
Configuration windows vary depending on the type of extension selected.
When you select an extension in the General window—the first window
you see when you first launch Extension Configuration—and work on it
under other tabs, the extension number appears in the window title bar. For
example, if you’re setting up phone answering options, the workgroup view
of the window shows Workgroup Handling options that do not appear in
other views.
You can print the data in any of the windows by clicking the Print button.
Apply or Apply To…?
The extension configuration windows often allow you apply changes to a
particular extension or workgroup (Apply), or to select many extensions or
workgroups to which to apply the changes (Apply To
…
).
Clicking the Apply To… button pops up a list of all extensions to which
the change can apply. All extensions are selected by default. You then de-
select the ones you don’t want, or de-select all and then select the ones you
want.
The Apply To… button is disabled unless there is a change that can be
applied to multiple extensions, and when you use it to apply changes to
multiple extensions, it works on only those changed attributes that can be
applied. For example, if you use Apply To… on the General window after
you changed the person’s name, you do not re-assign the same name to
others, because the name is not an attribute that uses Apply to….