Altigen AltiWare OE 4.0, Administration Manual

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Key AltiServ Characteristics
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Internet Integration Features
Internet integration features include:
• Mail Forwarding - allows you to forward mail (e-mail and voice
mail) to an SMTP-based mail server. The destination server address
should be the address of the SMTP server to which all mails should be
forwarded. This address can be an IP address such as 100.200.101.201,
a domain name such as altigen.com, a fully qualified domain name
such as symphony.altigen.com or a machine name such as symphony.
• Exchange Integration - provides unified messaging between the
AltiServ and a Microsoft Exchange server on the LAN. The state of
both servers will be synchronized. This feature allows for dynamic
synchronization of mail between the two servers so that deleted
messages from one server get automatically deleted in the other server.
Similarly, a new message sent to one server is transmitted to the other
server. This way, the message can be accessed or deleted from either
server. For example, when a voice mail is deleted from AltiServ, it is
automatically deleted from the Exchange server too. The address of the
Exchange server must be the name of the machine or the fully qualified
domain name. See the “Integrating with Exchange” section (Initial
Configuration chapter) of the Getting Started Manual for more
information on this feature.
• Mixed-Media Messaging - allows users to combine multiple forms of
communication (such as voice mail, e-mail, data file, etc.) into a single
e-mail message. The user can record a voice message using a
telephone handset or microphone on a multi-media PC and attach it to
an AltiMail for delivery to an internal user (LAN) or an external user
(internet) who can listen to it from the PC. The recipients of the
AltiServ system also have the option of listening to annotated
messages from the handset.
• AltiReach ™ - a Web-based management tool that provides a way for
users to visually manage their call handling options such as One-
Number-Access, CallView, Message Notification, Speed Dial
Numbers and other personal phone settings using a standard Web
browser. Workgroups can also be monitored and configured over
AltiReach. AltiReach is further described in the AltiServ User Guide.