Altigen AltiWare OE 4.0, Administration Manual

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Auto Attendant Configuration
134 AltiWare OE System Administration Manual
• Prompt—select the prompt number that is to be played for incoming
calls. Prompts are numbered in the range of 0 – 300. The default
prompt is 1, a generic greeting. See “Using Pre-Recorded Prompts” on
page 137 to see the script of this prompt and other AltiGen-supplied
pre-recorded prompts. Discussions on using customized- and
professionally-recorded prompts follow the section on using the
AltiGen-supplied greetings.
• Push URL—a URL associated with the menu item. When this entry is
selected, the web page and data is pushed to the web client and the web
client browser displays the page. Type a web address in the Push URL
text box if you wish to prompt a URL to the user.
• Actions—the event triggered by the caller pressing the digit for the
menu item. This drop-down list contains the available actions, which
are as follows:
Table 7-1. Auto Attendant Actions
Action Description
% & & '(
) * + ,
) - ) -
) . + -
) . . & )
) + * /01) . 1
)
) + 2 -
) 3 % , 4 5
1
6