Altigen AltiWare OE 4.0, Administration Manual

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Key AltiServ Characteristics
AltiWare OE System Administration Manual 7
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• Overhead Paging by Trunk - allows the use of voice paging or
broadcasting through a trunk without checking call progress.
• Station Log In/Log Out - enables system users to move an extension
number from one station to another, or deactivate an extension on a
long-term basis.
• Power Failure Transfer - upon loss of power, this feature allows the
first trunk and first extension on each Quantum board to be
automatically connected. Ensures emergency outside line access in
case of power failure.
• Schedule-Based Call Routing - allows administrators to determine
call routing paths by use of Allow and Deny tables (based on cost and
usage), on a specific predetermined schedule.
• System and Station Speed Dial - allows programming of frequently
used telephone numbers for speed dialing. Up to 60 system speed
numbers can be programmed. Up to 20 station speed numbers can be
programmed for each extension. For easy programming, AltiWare
uses friendly voice prompts to guide extension users to program their
station speed dial numbers.
• System Callback from Auto Attendant - allows the user to instruct
AltiServ to call the user at a remote location after the user logs in with
extension and password. This is useful for traveling users who don’t
want to accrue expensive toll charges while traveling, especially from
international locations where there is no access to toll-free numbers.
See “Planning is Essential” on page 129 for more information.
Hop Off Calls over T1/PRI Tie Trunks - multiple AltiServ
systems at the same or remote locations can be linked through
a T1/PRI network. Also, this feature provides toll savings on
long distance calls by allowing users to dial a remote.
Call Restrictions - restricts users from dialing specific long
distance area codes and phone numbers. Reduces the risk of
toll fraud. Up to 20 digits are allowed to specify area codes
and/or phone numbers that are restricted system-wide; up to 10 digits
are allowed to specify area codes and/or phone numbers that are
restricted on an extension by extension basis. Or, you may block ALL
outgoing calls.
• Transfer to AltiMail Voice Mail System - allows anyone in the office
to send an outside user into AltiMail by pressing FLASH # 40 while
connected to the user.
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