AltiWare OE System Administration Manual
1
O
vervi
ew
C
H A P T E R
1
Overview
AltiServ
™
is a multi-application computer telephony platform that
combines AltiGen’s Quantum
™
and Triton
™
telephony boards with
AltiWare
™
software in a standard personal computer platform. AltiServ
uses Windows 2000
™
or Windows NT Server
™
operating system to provide
advanced features and functionality, including the following:
• PBX
• Voice Mail
• Auto Attendant
• E-mail Server
• CDR (Call Detail Reports)
• Internet Integration
• TAPI (Telephony API) Service Provider
• Voice over IP
• Digital T1 Integration
• Digital PRI Integration
• Tie Trunks with Caller ID
• Out Call Routing
• Web Call Center (web-based calling)
• Data Directed Routing
• IP Extensions
The AltiServ computer telephony platform is built by installing one or
more AltiGen Quantum boards into full-size ISA slots of a Windows 2000/
Windows NT Server and then installing the associated AltiWare software.
AltiGen Triton boards may also be added and must be installed into PCI
slots. A total of 10 Triton T1/PRI, VoIP, and Resource boards can be
installed in one system. Up to 6 Triton VoIP boards can be installed on the
same system. Up to 4 Triton T1/PRI boards can be installed on the same
system, and the board ID must be in the range of 0 to 3.Up to 2 Triton
Resource boards can be used on the same system, and the board ID range
is from 0 - 15.
Summary of Contents for AltiWare OE 4.0
Page 1: ...AltiWare OE Release 4 0 System Administration Manual Revised 09 2000 4403 0001 4 0...
Page 62: ...System Configuration 52 AltiWare OE System Administration Manual...
Page 94: ...Trunk Configuration 84 AltiWare OE System Administration Manual...
Page 130: ...Extension and Workgroup Configuration 120 AltiWare OE System Administration Manual...
Page 150: ...Auto Attendant Configuration 140 AltiWare OE System Administration Manual...
Page 164: ...System Report Management 154 AltiWare OE System Administration Manual...
Page 214: ...Registration Technical Support 204 AltiWare OE System Administration Manual...