Toshiba Stratagy Flash, Руководство по установке и обслуживанию

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Installation
Pre-installation Instructions
2-2
Stratagy I&M 06/02
It is essential to understand the application fully before sizing port quantity. Issues to be taken into
consideration when calculating the number of ports required for an application are:
Primary Answering Position
Will Stratagy be responsible for answering all or a majority of the incoming calls? If so then:
•
How many CO lines are directed by telephone system programming to the Stratagy?
An acceptable ratio for an initial installation would be two CO Lines to every one Stratagy
voice port.
•
Is Stratagy going to be programmed with menu options and information mailboxes?
These applications require increased port time. The 2-to-1 ratio should be sufficient. However,
attempts should be made to streamline these applications and design them to efficient
conclusions: e.g., recording a message or hanging up.
•
How many calls per hour are projected for Stratagy to answer?
If the calls per hour are extensive, either more ports will be required above the 2 to 1 ratio, or an
overflow position could be defined for the voice mail in the telephone system’s programming
for peak times.
Telephone Answering/Voice Messaging
In a typical installation, the voice processing system is designated to take messages for users when
they are either on the telephone or away from their desks; this is termed telephone answering. In
addition, the voice processing system can be accessed by users to listen to messages and record new
messages for another user or a group of users; this is termed Voice Messaging.
The amount of ports depends on the application and call traffic. When sizing Stratagy voice ports
for Telephone Answering and Voice Messaging, consider:
•
The quantity of calls that users receive.
•
What proportion of time are users unavailable for taking calls?
•
Will users be accessing Stratagy often to leave messages for other users?
Some acceptable port quantities to support Telephone Answering and Voice Messaging are:
Both Applications
If Stratagy is going to be responsible for both applications—Primary Answering and Telephone
Answering/Voice Messaging, use the larger of the two quantities calculated above. For example, if
you calculated that four ports would be needed for Primary Answering and two ports for Telephone
Answering/Voice Messaging, four ports would be required for the installation of Stratagy.
Users (up to) Ports
25 2
50 4
200 8
500 16
1000 24