Toshiba Stratagy Flash, Руководство по установке и обслуживанию

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Maintenance, Upgrades and Troubleshooting
Troubleshooting
Stratagy I&M 06/02
11-13
Main
tenance,
Upgrades and
MSG.LOG
If you need to check actions related to specific types of messaging, you can enable MSG.LOG in
the System Configuration file. In this file, Stratagy logs every message received and every mailbox
that checks for messages along with the DTMF entered.
Important!
Since the MSG.LOG file continuously collects information, we recommend that you
do not enable the file unless you are looking for specific information. Otherwise, the
file takes up space in the flash memory that could be used for message storage.
➤
To enable MSG.LOG
1. From the Tools menu, press
6
. The system configuration file displays. The parameters are
listed in alphabetical order.
2. Enable the msg_log parameter by removing the
#
sign in the string:
#set msg_log ‘MSG.LOG’
See Chapter 4 – Configure Stratagy for instructions.
3. Press
ESC
. The Stratagy System Config screen displays.
4. From the Stratagy System Config screen, press
1
to save your changes. Stratagy Admin
transmits the file to the Stratagy.
5. When complete, press any key to continue. The system starts logging the information to the
MSG.LOG file. The DOS prompt displays.
6. (Optional) Restart Stratagy Admin.
➤
To copy MSG.LOG
1. From the Tools menu, press
8
. The Filecopy screen displays (see page 11-9 for details).
2. Using the Filecopy option, copy the STRATAGY.LOG file to the Stratagy Admin PC’s hard
drive. You can view it using any common text editor.
ScanDisk
ScanDisk is a utility that detects, diagnoses, and repairs disk errors on uncompressed drives.
ScanDisk repairs file system (e.g., crosslinks and lost clusters) errors.
➤
To perform ScanDisk
1. From the Main Menu, press
Alt
+
s
to select the shutdown function. Stratagy asks for the
password.
2. Enter the password (the default is
Stratagy
) and press
Enter
. The Shutdown Menu
displays.
3. From the Shutdown Menu, highlight Shutdown SCANDISK, and Restart option. Press
Enter
.
A dialog box displays asking you to confirm the shutdown.
4. Press
Y
to continue. Stratagy shuts down and performs ScanDisk. If crosslinked files or lost
clusters are found, ScanDisk automatically fixes the bad files and stores them as .chk files in
the root directory. When the process is complete, Stratagy automatically reboots.