Special Greeting User ID Mailboxes
Initial Greeting Mailboxes
B-2
Stratagy I&M 06/02
9. (Optional) After recording, you can press:
Review recording
The complete greeting plays.
Re-record
Press
when done.The system prompts you to record at the beep.
Append recording
Press
when done. Appending a greeting enables you to add
information to the end of your already recorded greeting. The system
prompts you to record at the beep.
Cancel recording
The greeting is canceled. The system returns to the previous menu.
Save recording
Stratagy tells you that greeting (number) has been recorded and
returns to the previous menu. Again, you are given the option to
review or record over the greeting you have just recorded.
10.Press
to return to the previous menu. You are given the option to record another greeting.
11. Press
and select another greeting number (
~
).
12.Repeat
Important!
The last greeting selected or recorded is the greeting that callers hear as your User
ID greeting.
13.To return to the Main Menu, press
. Stratagy plays the Main Menu options.
Initial Greeting Mailboxes
The initial greeting mailboxes are the Company Greeting and Caller Instructions. Stratagy ships
with these defined as User ID 990 and User ID 991, respectively.
You can schedule different initial greetings to play different times of the day or days of the week,
or even a specific day of the year.
Chapter 5 – How Stratagy Operates
for details about how Stratagy processes incoming calls. If
you need to change the initial greeting defaults for specific channel ports, use the Stratagy
Configuration Utility (see
Chapter 4 – Configure Stratagy
.)
Company Greeting
When a caller first reaches Stratagy, it plays the company greeting. Typically this salutation gives
the caller the company name (for example, “Thank you for calling…”). Stratagy then plays the
caller instructions.
You can record up to seven greetings that you can schedule to play as needed.
➤
To record the Company Greeting
1. Access Stratagy from your telephone using default User ID: 990 and Security Code:
990997
.
“Record Mailbox Greetings” on page B-1
Note
Change the security code as soon as possible.
➤
To customize the Company Greeting User ID mailbox
1. From the Main Menu, press
Alt+U
to access the Users Menu.
Note
Company Greeting User ID mailbox 990 chains to Caller Instructions User ID mailbox
991.
2. Use the Auto Menu to schedule the greetings to play as needed.
For detailed information about customization, see
and
.
Содержание Stratagy Flash
Страница 20: ...Contents Index viii Stratagy I M 06 02 ...
Страница 24: ...Introduction Related Documents Media xii Stratagy I M 06 02 ...
Страница 52: ...Installation Step 16 Optional Back up Database Mailbox Names and Greetings 2 18 Stratagy I M 06 02 ...
Страница 102: ...Configure Stratagy SMDI Serial Integration 4 38 Stratagy I M 06 02 ...
Страница 204: ...Customization Examples Auto Menu Examples 8 28 Stratagy I M 06 02 ...
Страница 214: ...AMIS Networking AmisNodeList 9 10 Stratagy I M 06 02 ...
Страница 222: ...System Reports Report Menu Field Descriptions 10 8 Stratagy I M 06 02 ...
Страница 250: ...Special Greeting User ID Mailboxes Operator Mailbox Greeting B 6 Stratagy I M 06 02 ...