Toshiba Stratagy Flash, Руководство по установке и обслуживанию

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How Stratagy Operates
How Stratagy Processes
Stratagy I&M 06/02
5-7
How
Str
a
ta
gy
Ope
rat
es
Not Successful
Successful
Yes
No
No
No
Yes
Records caller’s message.
No
Yes
Call Screening
Is Screen Calls ON?
Do Not Disturb
Is
Do Not Disturb ON?
Evaluate Extension
Is the first
character “@”?
Suppress Normal Process
Processes Token
Programming Language
Transfer Hold
Processes Token
Programming Language
(usually dials the extension).
Follows the Done chain of the
Company Greeting User ID
(default 990)
Connects the Caller
Yes
No
No
Start
Stratagy directs call
to this User ID.
Yes
Answer
If ID Call? is YES, Stratagy
plays the tone and then the
User ID's recorded name.
Otherwise, Stratagy plays a
tone.
Call Screening
Is Screen Calls ON?
Busy
If the User ID’s Busy chain is
defined, Stratagy follows it.
Otherwise, plays either the
system busy greeting or the
custom busy greeting, per the
User ID’s configuration.
Caller Response
If the caller enters another
User ID, Stratagy starts
processing at that User ID.
If the User ID's Busy Hold is
YES and the caller presses
*
to hold, Stratagy starts a hold
queue for the User ID.
If the caller does nothing,
Stratagy continues.
Ring No Answer
If the User ID’s RNA chain is
defined, Stratagy follows it.
Otherwise, continues.
Greeting
Plays the
current greeting.
Store Messages
Is
Store Messages
YES?
Copy Message To
If Copy Message To defines a
valid User ID, copies/records
the message to that User ID.
Done
If the User ID’s Done chain is
defined, Stratagy follows it.
Otherwise, follows the Done
chain of the Company
Greeting User ID (default 990).
Play Caller Name
User accepts, rejects, or
transfers call. To accept call,
press 1 . To reject call, press 2
and hang up. To transfer call
with an announcement, press
3 . To transfer call without an
announcement, press 4.
If the user presses and
hangs up or does nothing,
Stratagy continues as if it
received a Ring No Answer
after dialing the extension.
If the user presses or ,
dials the extension, and hangs
up. Stratagy directs the call to
Start for the extension
transferred to.
Otherwise, continues.
Records Caller's Name
2467
Figure 5-2 User ID Mailbox Processing