Special Greeting User ID Mailboxes
Directory Mailbox
B-4
Stratagy I&M 06/02
Directory Mailbox
Stratagy ships with User ID 411 predefined as the access box for the directory. The User ID and
port number for the directory can be specified using the Stratagy system configuration parameter
box_idx (
Chapter 4 – Configure Stratagy
When a caller uses the directory, he/she enters the first few letters of the name of the person he/she
wants to contact. When Stratagy makes a match using the Users Menu Directory Name fields, it
plays the User ID’s name recording.
Depending upon how the directory search feature is configured using the Stratagy system
configuration parameter dir_play_uid (
Chapter 4 – Configure Stratagy
), Stratagy also plays the
User ID digits. If a user has not recorded a name, Stratagy either does not play the entry or plays the
User ID’s digits. Stratagy plays the first match to the caller. The caller can select this directory name
(and/or User ID) or choose to hear the next match.
How Stratagy Maintains the Directory
Stratagy automatically maintains the directory using:
•
The names you create from the Users Menu Directory Name 1 and Directory Name 2 fields. To
avoid having a User ID appear in the directory (default 411), leave these fields blank.
for details.
•
Recordings made via telephone from Stratagy’s User mode. See the Stratagy User Guide for
details.
For example, Mary would translate to 6279 for access after a caller enters 411, while Jo Ann
translates to 56266. When Stratagy matches a directory name after accessing 411, it plays that User
ID’s name recording. Therefore, it is important that users record their names, e.g., “Donna Smith.”
If a user has not recorded a name, Stratagy either does not play the entry (default) or plays the User
ID’s digits. Stratagy plays the first match to the caller. The caller can select this directory name
(and/or User ID) or choose to hear the next match.
Directory Instructions
The recording you make should be consistent with your customization of User IDs.
Notes
●
Since the letters Q and Z do not appear on the telephone dial pad, you need to provide special
directions to the caller. Stratagy translates Q to 7 and Z to 9.
●
Stratagy ignores spaces and punctuation in a name.
➤
To record the directory instructions
1. Access Stratagy from your telephone using default User ID:
411
and Security Code:
411997
.
Note
Change the security code as soon as possible.
2. Record the instructions (see
“Record Mailbox Greetings” on page B-1
The following is a sample directory greeting.
“Please enter the first few letters of the first or last name of the person you are calling. For
the letter Q, use 7; and for the letter Z, use 9.”
Stratagy ships with an initial directory recording:
“Enter the first few letters of the first or last name of the person you wish to reach.”
Содержание Stratagy Flash
Страница 20: ...Contents Index viii Stratagy I M 06 02 ...
Страница 24: ...Introduction Related Documents Media xii Stratagy I M 06 02 ...
Страница 52: ...Installation Step 16 Optional Back up Database Mailbox Names and Greetings 2 18 Stratagy I M 06 02 ...
Страница 102: ...Configure Stratagy SMDI Serial Integration 4 38 Stratagy I M 06 02 ...
Страница 204: ...Customization Examples Auto Menu Examples 8 28 Stratagy I M 06 02 ...
Страница 214: ...AMIS Networking AmisNodeList 9 10 Stratagy I M 06 02 ...
Страница 222: ...System Reports Report Menu Field Descriptions 10 8 Stratagy I M 06 02 ...
Страница 250: ...Special Greeting User ID Mailboxes Operator Mailbox Greeting B 6 Stratagy I M 06 02 ...