How to solve problems with jobs
Procedure
1.
When there is a problem with a job, the color of the green job queue bar in Océ Express
WebTools turns red.
The system monitor section of Océ Express WebTools displays the message: [User intervention
required].
The job that has the problem remains in the queue as an active job, displayed in bold fonts.
2.
On the user panel detailed information about the problem is displayed. You can use this
information to solve the problem.
NOTE
If a media jam occurs often, you can perform the following checks:
- Is the media loaded correctly?
- Did you use the correct media? For more information, see
- Did you remove all the pieces of media from the paper path?
NOTE
If an error occurs that you cannot solve, please remember the error code displayed on
the user panel and contact the helpdesk for assistance.
How to solve problems with jobs
298
Chapter 8 - Solve Problems
Содержание ColorWave 500
Страница 1: ...Operation guide Océ ColorWave 500 ...
Страница 4: ......
Страница 10: ...Contents 10 ...
Страница 11: ...Chapter 1 Introduction ...
Страница 16: ...Available documentation 16 Chapter 1 Introduction ...
Страница 17: ...Chapter 2 Get to Know the Printing System ...
Страница 49: ...Chapter 3 Define your Workflow with Océ Express WebTools ...
Страница 177: ...Chapter 4 Use the Printing System ...
Страница 253: ...Chapter 5 Maintain the Printing System ...
Страница 282: ...Calibrate the scanner 282 Chapter 5 Maintain the Printing System ...
Страница 283: ...Chapter 6 License Management ...
Страница 289: ...Chapter 7 Account Management ...
Страница 297: ...Chapter 8 Solve Problems ...
Страница 310: ...Print a test print 310 Chapter 8 Solve Problems ...
Страница 311: ...Chapter 9 Support ...
Страница 317: ...Chapter 10 Contact ...
Страница 329: ......