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Warranty and After-Sales Service
Warranty
● Make sure that the warranty card is included with your FOMA
terminal at the time of purchase. Check the contents, the
information about "the shop or date of purchase", etc. and keep
the card in a safe place. If the card does not contain necessary
information, immediately contact the shop and request them to
fill in the card. The warranty period is one year from the date of
purchase.
● The whole or part of the product, including its accessories, is
subject to improvement without notice.
● The stored data such as phonebook entries may be altered or
lost through the damage or repair on the FOMA terminal. It is
recommended to take notes of the stored data just in case. If
you have a PC (Windows 98, Windows Me, Windows 2000 and
Windows XP), you can transfer the data to your PC by using the
dedicated Data Link Software and the FOMA USB Cable
(optional), and then back up the data on the PC. In the course of
repairs on your FOMA terminal, data downloaded via i-mode or
i-αppli are not transferred to a new mobile phone due to
copyright law.
After-sales service
● If you have problems with your FOMA terminal
Before having your FOMA terminal repaired, see the "Malfunction
Checklist" in this manual.
If you still have problems, call at the technical inquiries number
described on the back of the manual.
● If, after contacting DoCoMo, you are informed that
your FOMA terminal is in need of repairs
Take your FOMA terminal to a designated repair shop. The repair
shop is only open during business hours. Remember to take your
warranty card with you.
■ During the warranty period
・ The FOMA terminal will be repaired free of charge in
accordance with our written warranty policy.
・ Be sure to take the warranty card with you when having your
FOMA terminal repaired. Even during the warranty period, a
charge will be made for the repair if you cannot show the
warranty card or if the malfunction or damage has resulted
from improper use.
・ Even during the warranty period, a charge will be made for the
repair if the malfunction has resulted from the use of devices
or consumable that are not specified by NTT DoCoMo.
■ The FOMA terminal may not be able to be repaired
The FOMA terminal may be unable to be repaired if the water
reaction is found on the seal, if corrosion is found to result from
water exposure, condensation or perspiration, or if the internal
board is damaged or deformed. Even if the FOMA terminal can
be repaired, a charge will be made as the repair is not under
warranty.
■ After the warranty period has expired
You can request to have your FOMA terminal repaired, although
a charge will be made for the repair.
■ Stock period of parts
Replacement parts (required for maintaining the functionality of
the FOMA terminal) will be kept in stock for a minimum of six
years following the termination of production. The repair can be
performed during the stock period. The repair may still be able
to be performed even after the stock period has expired. Call at
the technical inquiries number described on the back of the
manual.
Содержание SIMPURE N Foma N600i
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