Installation Preparations
MyPower S6600 Series Routing Switch Installation Manual
6
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©
2015 Maipu All rights reserved.
.
Step 2:
Check whether the cable is damaged. Use the cable to connect one pair of the same type of
interfaces that work normally. If the interface indicator is still not on, it indicates that there
is something wrong with the cable. Please change the cable.
Step 3:
If the interface uses the swappable interface module, please check whether the interface
type adapts to the swappable module model and whether the swappable module model
matches with the external cable specification.
Step 4:
For the interface using the swappable interface module, try to change the swappable
module and remove the fault of the swappable module.
Step 5:
Use the
show
show
show
show interface
interface
interface
interface switchport
switchport
switchport
switchport brief
brief
brief
brief
command to view whether the port status is UP.
If not, please configure the
no
no
no
no shutdown
shutdown
shutdown
shutdown
command in the corresponding port.
Step 6:
Please check whether the rate and duplex setting of the two interfaces are consistent,
ensuring that the two interfaces can cooperate to work.
If the fault cannot be removed via the above steps, please contact the agent or
local technical engineers.
5.7
5.7
5.7
5.7
Get
Get
Get
Get Technical
Technical
Technical
Technical Supporting
Supporting
Supporting
Supporting
If the fault cannot be removed via the above contents of the chapter, please
contact the agent or local technical engineers in time. Before you contact the
customer service, please prepare the following information, which is convenient
for the customer service staff to help you solve the problem.
1. The arrival time of the device
2. The serial number of the chassis (labeled on the chassis)
3. Software version number (it can be viewed via
show
show
show
show version
version
version
version
in the command
line view)
4. Maintenance agreement or warranty card
5. Simple description of the fault problem
6. Simple introduction of the taken troubleshooting steps
You can contact the customer service via the customer service hotline and you
can also search for help via the website or email.
Customer service: 400-886-8669
Website: http://www.maipu.com
E-mail: [email protected]