© 2016 MA Lighting T e chno lo gy Gm bH | Da chde ck e rstr. 16 | D-97297 W a ldbütte lbrunn | Ge rm a ny
P ho ne +49 5251 688865-27 | suppo rt (a t) m a -do t2.co m | www.m a lighting.co m
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11. Error Handling
If the dot2 is not working like in the description of the following manual, there are the following opportunities.
Error message
: You can not go forward to the next step of the description and you get an error message:
Refer to,
and repeat the procedure.
If the problem is still there contact the technical support.
System is not working:
If you can not go forward to the next step of the description and you do not get an error
message:
Contact the technical support and describe the last steps you did. If the console crashes, use the commands
and
to get further information for the technical support.
Technical Service and Support
MA Lighting and its extensive distributor network offer an unparalleled technical service.
Call on our expertise for help with any problem, no matter if it is regarding operation, software features, software
installations or trouble shooting.
Please send an e-mail (in English or German) to
with your contact details and subject
information.
This e-mail service is monitored during MA Lighting's regular business hours in Germany from 8.30 a.m. until 5 p.m.,
Monday through Friday.
For emergency services please contact your local MA distributor or the MA Lighting Service Hotline.
Call: +49.5251.688865-99. Please note, this 24/7 hotline is strictly for emergency cases – for people being in
trouble out in the field.
11.1. CrashLogCopy Command
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Содержание dot2 XL-F
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