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Section 9 - Fault Finding

Installation and Maintenance

FAUL

T FINDING

9.1.27 Back-up Boiler no Temperature Rise Fault

Check if Back-up boiler is at a fault condition.

9.1.28 Number of Heat Pump Starts Exceeded

Is there a blockage in the pipework between Indoor and

Heat Pumps?

Are Heating and Hot Water circuits correctly sized?

If a blockage exists in internal pipework then remove it.

Remove blockage

Correctly size heating and hot water

circuits

YES

9.1.29 No Central Heating but Hot Water works OK

Are room thermostats calling for heat?

Are the radiator valves open?

Is diverter valve stuck in hot water position?

Replace indoor unit primary PCB

Set room thermostats to call for heat

Open radiator valves

Replace diverter valve

YES

Содержание Logic Air DHW IDEPLUHP180DUOPPSZ

Страница 1: ...been clearly authorised by Ideal Heating For the very latest copy of literature for specification and maintenance practices visit our website idealheating com where you can download the relevant infor...

Страница 2: ...Dispose of the batteries according to the local statutory requirements and not with the usual domestic refuse NOTE TO INSTALLER COMPLETE THE BENCHMARK COMMISSIONING CHECKLIST AT THE REAR OF THIS BOOK...

Страница 3: ...4 1 9 Electrical Installation 32 4 1 10 Routing the Electrical Cables 33 4 2 Installation of Indoor DHW Cylinder 34 4 2 1 Receival and Unpacking 34 4 2 2 Lifting and Handling 34 4 2 3 Hydronic Connect...

Страница 4: ...low loss header 2 zone 13 Figure 11 Logic Air DHW pre plumbed cylinder 250L control box low loss header 2 zone 13 Figure 12 Plan View PP Single Zone Buff 550 mm 14 Figure 13 Plan View PP Single Zone...

Страница 5: ...plug sockets and lamps Transport Storage of Boxed Unit The heat pump must be transported and stored in an upright position When still in the packaging the product and surrounding area should be kept c...

Страница 6: ...o Air It is recommended that on off room thermostats are not installed with this product as they may negatively affect system performance and provide no optimisation potential If the Halo Air is not i...

Страница 7: ...ion 2 5 Contents Provided with Appliance on page 19 Option 1 Logic Air Monobloc Air Source Heat Pump Logic Air Pre Plumbed Cylinder Halo Air Wi Fi RF Option 2 Logic Air Monobloc Air Source Heat Pump L...

Страница 8: ...1 5 1 8 2 9 53 A 7 C W 55 C kW 3 7 4 8 7 5 8 5 Electrical Properties Electrical Supply Requirements Rated Supply Voltage V 230 230 230 230 Frequency Hz 50 50 50 50 No of Supply Phases Single Single S...

Страница 9: ...earances A F D A H H A D K H J F F K B D F J F F J F A 100 mm B 200 mm C 250 mm D 300 mm E 400 mm F 500 mm G 600 mm H 1000 mm J 1500 mm K 500 mm max IMPORTANT Dimensions shown below are the minimum re...

Страница 10: ...1 zone Logic Air DHW pre plumbed slimline cylinder 180L control box 1 zone Logic Air DHW pre plumbed cylinder 150L control box 1 zone Logic Air DHW pre plumbed cylinder 180L control box 1 zone Assemb...

Страница 11: ...Zone Pre plumbed Cylinders Dimensions and Clearances Figure 6 Logic Air DHW pre plumbed slimline cylinder 180L control box 1 zone Figure 7 Logic Air DHW pre plumbed cylinder 180L control box 1 zone ID...

Страница 12: ...lumbed slimline cylinder 210L control box low loss header 2 zone Logic Air DHW pre plumbed cylinder 210L control box low loss header 2 zone Logic Air DHW pre plumbed cylinder 250L control box low loss...

Страница 13: ...d Low Loss Header Dimensions and Clearances Figure 10 Logic Air DHW pre plumbed slimline cylinder 210L control box low loss header 2 zone Figure 11 Logic Air DHW pre plumbed cylinder 250L control box...

Страница 14: ...heat pumps 5kW to 14kW Pre plumbed and pre wired including control box Intended for a single zone heating system installation These products incorporate a buffer which increases system volume and deco...

Страница 15: ...th Integrated Buffer Dimensions and Clearances Figure 14 Logic Air DHW pre plumbed cylinder 210L control box buffer 1 zone Figure 15 Logic Air DHW pre plumbed cylinder 300L control box buffer 1 zone A...

Страница 16: ...ed for coupling with a range of heat pumps 5kW to 14kW Pre plumbed and pre wired including control box Intended for a dual zone heating system installation These products incorporate a buffer which in...

Страница 17: ...G G E E M M R R N Q N Q C C S S F F K K H H J J T T Figure 18 Logic Air DHW pre plumbed cylinder 210L control box buffer 2 zone Figure 19 Logic Air DHW pre plumbed cylinder 300L control box buffer 2 z...

Страница 18: ...Current Contactor A 16 Rated Power Input Control Box W 100 Rated Power Input Contactor W 3000 Frequency Hz 50 2 4 1 Control Box Dimensions and Clearances CAUTION Do not obstruct the product by any sur...

Страница 19: ...Correctly sized expansion vessel supplied not fitted Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Pre wired controls DHW thermistor Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y DHW cylinder overheat thermostat Y Y Y Y Y Y Y Y...

Страница 20: ...AUFFAGE ECS PED Manufacturing site GROUPE ATLANTIC SIC Rue des Fondeurs BP64 59660 MERVILLE France IDEAL BOILERS PO box 103 NATIONAL AVENUE KINGSTON UPON HULL HU5 4JN 2 1 22A 1 Supply voltage Tension...

Страница 21: ...and uses the hot vapour to thaw the frost into liquid water This liquid water then collects in the base panel and flows through into the drain openings in the centre of the base panel 2 7 3 Domestic H...

Страница 22: ...and heat the primary heating circuit water to 22 C at which point the boiler operation will be terminated and normal Heat Pump operation may then resume Heat Only Combustion Boiler Back Up When using...

Страница 23: ...AUTION The system flow rate must be guaranteed to be above the minimum flow rate requirement in all operating modes taking care when the installation includes thermostatic electronic control valves Wh...

Страница 24: ...uit system filter as standard If the installation does not include a Logic Air pre plumbed cylinder an appropriately sized and positioned system filter and strainer with a minimum mesh size of 800 is...

Страница 25: ...site should not obstruct or restrict the airways or be subjected to strong winds The Heat Pump must be raised sufficiently above ground level to prevent blockage by settling snow Make sure that there...

Страница 26: ...itions Flow rates for ALL mains pressure systems are subject to district pressures and system dynamic loss Particularly on larger properties with more than one bathroom the pipe sizes should be calcul...

Страница 27: ...trol box refer to Section 2 3 2 6 for dimensions access and clearance requirements If installing a third party cylinder and separate control box refer to Section 2 4 1 for control box dimensions acces...

Страница 28: ...ples and it must easily support the weight of the Heat Pump The Heat Pump must be raised to at least 5 cm above the ground level In areas prone to snow this height should be increased but should not e...

Страница 29: ...rdboard surround sleeve 3 Remove polystyrene corner support pieces WARNING The protective plastic bag can accumulate a lot of static charge Appropriate measures should be taken in hazardous areas 4 Re...

Страница 30: ...e Condensate Drain Elbow supplied into the tray drain connection point Install condensate drain pipework not supplied to a suitable drainage point Insulate all condensate drain pipework SOLUTION B Ins...

Страница 31: ...ing metal pipes of different materials be sure to insulate the connections to prevent galvanic corrosion It must be made sure that there is no transfer of vibration to the dwelling or heating system T...

Страница 32: ...ection made to reduce risk of electric shock The electrical installation is only to be undertaken once all other installation operations prior to this section have been completed Electrical installati...

Страница 33: ...er supply and communication cable to control box Tightening torque Nm kgf cm M4 screw 1 2 to 1 8 2 to 18 M5 screw 2 0 to 3 0 20 to 30 Figure 35 Connections to Heat Pump Terminal Block 8 10 kW model Fi...

Страница 34: ...oard sleeves 6 Remove the mechanical fixings securing the cylinder to the pallet The Cylinder can now be removed from the pallet It is the responsibility of the system installer to correctly dispose a...

Страница 35: ...strongly recommend the use of thermostatic showers with this appliance These must be used in 3 storey properties where the impact on pressure temperature of opening another tap in the system is greate...

Страница 36: ...ples of acceptable discharge arrangements are 1 Ideally below the fixed grating and above the water seal in a trapped gulley 2 Downward discharges at a low level i e up to 100 mm above external surfac...

Страница 37: ...mmersion heater from the mains electricity supply at the fuse spur unit The immersion heater supplied with Heat pump products is set to position 5 so will operate in the range 68 C 3 C The immersion h...

Страница 38: ...2 Thermistor Cables 5 m 1 Outside Temp Sensor QAC34 1 Wall Mounted Fixing Kit 1 DHW Thermistor Cable 2 m 1 Connector Kit IMPORTANT If there are any missing items contact Ideal Heating To allow for the...

Страница 39: ...uidelines are to be used to determine the cross sectional area of the electrical cable The electrical installation must be installed in accordance with the specification in Table 1 on page 8 CAUTION I...

Страница 40: ...S 2 Gland Gland Gland Gland Tariffs EX2 Shedding Faults EX1 Outdoor Unit N L Mains Supply COM 3 Way Valve N L CH1 Pump or Valve N L CH2 Pump or Valve N L Mains Supply IN Mains Supply OUT Immersion Hea...

Страница 41: ...er to Installer Connections Key on page 42 IMPORTANT If using a combustion boiler as the back up heater refer to the boiler installation manual for wiring details To immersion Heater or Backup Boiler...

Страница 42: ...s for thermistor installation requirements use the cables provided which can be extended if necessary 9 Outside Thermistor QAC 34 Refer to Section 4 4 1 Outdoor Sensor Installation for further informa...

Страница 43: ...circuit 4 4 1 Outdoor Sensor Installation IMPORTANT DO NOT position on a south facing wall in direct sunlight 1 The Sensor must be fixed to an external wall surface 2 It must be positioned away from...

Страница 44: ...Pre Commissioning Checklist Does the circuit comply with the appropriate building regulations and legislation Does the circuit have the necessary safety devices installed Do electrical components of...

Страница 45: ...over the following for taking a sample Make sure that the heating system has been circulating and operating at temperature for a minimum of 15min 1 Use a drainage point preferably low in the system t...

Страница 46: ...rost Protection a combined Propylene Glycol Biocide and Inhibitor MUST be used in accordance with BS 7593 2019 IMPORTANT When dosing the system with any product the use of fill and flush valves in con...

Страница 47: ...lectric shock damage to the products Make sure that all circuits connections have been made and drainage valves are closed before charging the system A system circulator is not to be operated whilst i...

Страница 48: ...W as applicable The power rating displayed on the data plate of the Heat Pump is then in putted into 5703 Heat Pump Power Rating 5700 Heating Circuits No Type must then be set to the type of system fr...

Страница 49: ...21 21 760 Room temperature limitation heating circuit 1 1 1 790 Optimum start control max forward shift HC1 03 00 03 00 791 Optimum stop control max forward shift HC1 00 00 00 00 800 Start reduced ro...

Страница 50: ...rsion heater 08 32 Rotate the dial to highlight functions and change values press the dial to select the function and confirm changes To create a hot water demand select the tap icon in the left hand...

Страница 51: ...ion heater 08 32 Starting from the Home Screen see above to set a central heating programme rotate the dial until the thermometer icon in the left hand column is highlighted and press the dial The fol...

Страница 52: ...e time and press the dial to save Rotate the dial until the Date is highlighted and press the dial then rotate the dial to change the date and press the dial to save SWITCHING THE DHW IMMERSION HEATER...

Страница 53: ...the dial until the desired central heating zone is shown then press the dial Rotate the dial until the temperature is highlighted and press the dial then rotate the dial to change the temperature and...

Страница 54: ...d CHANGING ACCESS LEVEL FROM END USER TO INSTALLER 20 0 C 20 0 C 3 1 C 0l min 0 Off Off CH Off Primary flow Hot water temp Outside temp Primary water flow Compressor CH1 Pump CH2 Pump Diverter valve I...

Страница 55: ...to switch that relay A relay test once initiated operates for a duration of 10 minutes only SIMULATE OUTSIDE TEMPERATURE Having changed the Access Level from End User to Installer the following scree...

Страница 56: ...1 Compressor modulation Condenser pump Speed condenser pump Primary water flow Suction gas temp Heat delivered Energy brought in Performance factor VIEW ACTUAL AVERAGED OUTSIDE TEMPERATURE Having chan...

Страница 57: ...Fault History 08 32 To see previous faults press the dial and then rotate ACCESS ALL PARAMETERS Having changed the Access Level from End User to Installer the following screen will be shown Relay Test...

Страница 58: ...ing Circuit 1 08 32 CHANGING OPTIMISATION TIME Note This setting should be altered via the Halo Air if one is fitted Having changed the Access Level from End User to Installer the following screen wil...

Страница 59: ...ighlighted and press the dial then the following screen is shown Back 1 1 08 32 09 05 2023 1 Time 1 Date Time of day and date 08 32 Press the dial and rotate until Heating circuit 1 is shown Back 1 4...

Страница 60: ...50 Room influence Heating Circuit 1 08 32 RE COMMISSION HEAT PUMP Having changed the Access Level from End User to Installer the following screen will be shown Relay Test Simulate Out Temp Heat Pump S...

Страница 61: ...p unit The below Illustrations have been provided for the location of the outdoor sensor and the relating resistance curve according to the mandatory QAC34 outdoor sensor installation The flow tempera...

Страница 62: ...circuit 2 1050 Room influence heating circuit 2 1090 Optimum start control max heating circuit 2 1091 Optimum stop control max heating circuit 2 1150 Floor curing function heating circuit 2 1151 Floor...

Страница 63: ...frigerant should never be released into the atmosphere Refrigerant is to always be collected and recycled using a suitable recycling unit 6 1 OVERALL MAINTENANCE PLAN TABLE IMPORTANT Ideally maintenan...

Страница 64: ...ess the Logic Air Monobloc outdoor unit Assess if the installation conforms to the Installation Instructions and rectify any faults Confirm correctly rated circuit breakers are fitted at the consumer...

Страница 65: ...ump and the DHW Cylinder Figure 52 Front Panel Removal To allow for inspection the casing must be removed by removing the four screws displayed in Figure 52 Access Logic Air Domestic Hot Water Cylinde...

Страница 66: ...g the user level to installer 3 Enter the password 4 If successful this will then show the test function menu 5 Select the test function menu and then select Fault History 6 In this menu the previous...

Страница 67: ...ating water from the appliance 4 Remove service access covers refer to Figure 51 5 Remove the refrigerant from the appliance and consider the below prior to commencing Only use tools electrical power...

Страница 68: ...ust not under any circumstances be thrown out with household waste or at a general waste centre At the end of its service life please contact an installer or local representative to proceed with its d...

Страница 69: ...code and go to section Troubleshooting 6 370 Heat Pump fault F4 Outdoor electrical filtering fault Scan QR code and go to section Troubleshooting 7 370 Heat Pump fault F5 Outdoor discharge thermistor...

Страница 70: ...door Flow Thermistor securely connected at both ends Disconnect wiring to Outside Sensor Is Outside Sensor resistance OK should be 940 at 5 C 970 20 C Disconnect wiring to Header Thermistor Is Header...

Страница 71: ...ermistor connections to DHW Thermistor securely connected at both ends Disconnect wiring to Indoor Flow Thermistor Is Outside Flow resistance OK should be 25 at 5 C 12 20 C Disconnect wiring to Return...

Страница 72: ...persist Is wiring from heat pump 1 indoor unit OCI345 to heat pump 2 indoor unit OCI345 securely made at both ends Move the Room Thermostat in central heating zone 1 nearer to the indoor unit Does fau...

Страница 73: ...st Is there a smart interface attached Replace Indoor unit RVS21 Check for shorts in wiring from RVS21 to user interface If fault persists replace user interface Check for shorts in wiring from diagno...

Страница 74: ...t RVS21 YES 9 1 14 2 Clock Time Masters Fault Is there a blockage in the pipework between outdoor and indoor units Inlet to Evaporator blocked Check fan outlet for blockages Remove blockage Remove blo...

Страница 75: ...ing from RVS21 PCB to contact is securely connected If fault persists replace RVS21 PCB Fix wiring from Contactor to DHW Immersion Heater Set DHW immersion heater thermostat to maximum NO NO NO NO YES...

Страница 76: ...which fault is occurring and consult Fault Help for that fault Replace batteries in Halo Thermostat Does fault persist Replace Halo Thermostat s and Smart Interface Does fault persist Replace Indoor...

Страница 77: ...umber Type to Slave Does fault persist Replace OCI 345 in Master heat pump Does fault persist Replace Indoor Unit RVS21 PCB YES 9 1 25 No Cascade Master Fault 9 1 26 No Outdoor Connection Fault Is wir...

Страница 78: ...e Heating and Hot Water circuits correctly sized If a blockage exists in internal pipework then remove it Remove blockage Correctly size heating and hot water circuits NO NO YES YES 9 1 29 No Central...

Страница 79: ...t User Interface PCB securely connected Is hot DHW Cylinder target temperature set too low Does central heating and hot water otherwise work OK Is there 230 V to the diverter valve Replace Indoor Unit...

Страница 80: ...80 Installation and Maintenance Appendix 1 1 SYSTEM SCHEMATICS 1 1 1 Schematics Key Legend...

Страница 81: ...Appendix 81 Installation and Maintenance 1 1 2 Logic Air Two Zone Pre Plumbed Cylinder with Integrated Buffer...

Страница 82: ...Appendix 82 Installation and Maintenance 1 1 3 Logic Air Single Zone Pre Plumbed Cylinder...

Страница 83: ...Appendix 83 Installation and Maintenance 1 1 4 Logic Air Two Zone Pre plumbed Cylinder with Integrated Low Loss Header...

Страница 84: ...mp Model Units 4 kW 5 Kw 8 kW 10 kW Design flow rate l m 11 47 14 33 22 93 28 67 Remaining Pump head after appliance losses m 8 1 7 9 6 8 5 4 1 1 5 2 Ideal Heat Pump Magnetic Filter and Strainer Losse...

Страница 85: ...er EP Refrigerant to Water Heat Exchanger F Filter PgA Automatic bleeder valve Pr Pressure valve Prt Pressure switch SDe Flow temperature sensor SED Inlet expansion valve temp sensor SPr Pressure sens...

Страница 86: ...llotted time period It is essential that the heat pump is serviced in line with the manufacturers recommendations at least annually This must be carried out by a competent certified operative The serv...

Страница 87: ...ted in accordance with BS7593 2019 Yes Heat Pump outdoor unit Tick the appropriate boxes Measure and Record Is the heating system adequately frost protected and pipes insulated to prevent heat loss Ye...

Страница 88: ...t commissioning l min Additional heat sources connected Gas Boiler Oil Boiler Electric Heater Solar Thermal Other ALL INSTALLATIONS All electrical work complies with the appropriate Regulations Yes Th...

Страница 89: ...on has been checked and appropriate action taken in accordance with BS 7593 and heat pump manufacturers instructions Yes N a Comments Signature SERVICE 01 Date Engineer name Company name Telephone No...

Страница 90: ...le to not have under taken this if the service engineers attendance visit was in between annual services to attend a non water facing component SERVICE 01 Date Engineer name Company name Telephone No...

Страница 91: ...is not switched off unless done by a qualified service engineer Clearances The Heat Pump must not be obstructed at any time The minimum installation clearances must be upheld Do not rest objects on th...

Страница 92: ...92 Installation and Maintenance Notes...

Страница 93: ...93 Installation and Maintenance Notes...

Страница 94: ...eal Technical Helpline 01482 498663 Ideal Consumer Helpline 01482 498660 Ideal Parts 01482 498665 idealheating com Ideal Boilers Ltd pursues a policy of continuing improvement in the design and perfor...

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