IBM System x iDataPlex dx360 M4 7912, Руководство по обслуживанию

Страница: 47 / 400

1. Complete any administrative tasks requiring the
TPM physical presence switch to be in the "ON"
position..
2. Restore the physical presence switch to the "OFF"
position and reboot the system.
3. (Trained service technician only) Replace the
system board.
W.3938002 [W.3938002] A boot configuration error
has been detected.
Explanation: Boot Configuration Error
Severity: Warning
User response: Complete the following steps:
1. F1 Setup -> Save Settings
2. Retry OOB config update
W.50001 [W.50001] A DIMM has been disabled
due to an error detected during POST.
Explanation: DIMM Disabled
Severity: Info
User response: Complete the following steps:
1. If the DIMM was disabled because of a memory
fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs and no
DIMM connector error LEDs are lit, re-enable the
DIMM through the Setup utility or the Advanced
Settings Utility (ASU).
3. If problem persists, Power cycle the node.
4. Reset IMM to default settings.
5. Reset UEFI to default settings.
6. Reflash IMM and UEFI firmware.
7. (Trained Service technician only) Replace system
board.
W.58001 [W.58001] The PFA Threshold limit
(correctable error logging limit) has
been exceeded on DIMM number % at
address %. MC5 Status contains % and
MC5 Misc contains %.
Explanation: DIMM PFA Threshold Exceeded
Severity: Error
User response: Complete the following steps:
1. If the node has recently been installed, moved,
serviced, or upgraded, verify that the DIMM is
properly seated and visually verify that there is no
foreign material in any DIMM connector on that
memory channel. If either of these conditions is
found, correct and retry with the same DIMM. (Note:
Event Log may contain a recent 00580A4 event
denoting detected change in DIMM population that
could be related to this problem.)
2. Check IBM support site for an applicable firmware
update that applies to this memory error. The
release notes will list the known problems the
update addresses.
3. If the previous steps do not resolve the problem, at
the next maintenance opportunity, replace the
affected DIMM (as indicated by LightPath and/or
failure log entry).
4. If PFA re-occurs on the same DIMM connector,
swap the other DIMMs on the same memory
channel one at a time to a different memory channel
or Processor. (check service information for this
product/Install guide for population requirements for
sparing/paring modes). If PFA follows a moved
DIMM to any DIMM connector on the different
memory channel, replace the moved DIMM.
5. Check IBM support site for an applicable Service
Bulletins (Service bulletins) that applies to this
memory error. (Link to IBM support service bulletins)
6. (Trained service technician only) If problem
continues to re-occur on the same DIMM connector,
inspect DIMM connector for foreign material and
remove, if found. If connector is damaged, replace
system board.
7. (Trained service technician only) Remove affected
Processor and inspect Processor socket pins for
damaged or mis-aligned pins. If damage is found or
Processor is an upgrade part, replace system board.
8. (Trained Service technician only) Replace affected
processor.
9. (Trained Service technician only) Replace system
board.
W.58007 [W.58007] Invalid memory
configuration (Unsupported DIMM
Population) detected. Please verify
memory configuration is valid.
Explanation: Unsupported DIMM Population
Severity: Error
User response: Complete the following steps:
1. Could follow an uncorrectable memory error or
failed memory test. Check log and service that event
first. DIMMs disabled by other errors or actions
could cause this event.
2. Ensure that the DIMM connectors are populated
according to the guidelines in the service information
for this product.
W.580A1 [W.580A1] Invalid memory
configuration for Mirror Mode. Please
correct memory configuration.
Explanation: Unsupported DIMM Population for Mirror
Mode
Severity: Error
W.3938002 • W.580A1
Chapter 3. Diagnostics
29