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EMS Messages
Spooler FASTP Network Print Processes Manual — 427528-006
B - 42
FASTPTCP Event Messages
71
proc-name
is the process name of the FASTPTCP process.
device-name
is the Spooler device name.
printer-status
is the printer status text returned by the HP JetDirect printer.
Cause.
This message applies to HP JetDirect printers only. The SMNP Get-Response
returned the status text specified for
printer-status,
and the FASTPTCP process does
not recognize this status. The FASTPTCP process has an internal list of the exact text
returned from the printer. As Hewlett-Packard or third-party emulators release new
printers, network cards, or firmware updates, a new status message might be added or
the text of an existing message might be slightly altered.
Effect.
Because the FASTPTCP process retries the poll operation to retrieve the
SNMP status, a later poll might return a status code recognized by the FASTPTCP
process, and normal operation continues. If a valid status is not received after repeated
retries, then one of the following effects can occur:
The Spooler print job can be requeued, and the Spooler device placed offline. This
action can result in the same job being reprinted one or more times.
The end of the print job could be truncated.
The print job might be terminated before any printing occurs. In this case, the
Spooler print job would be requeued, and the Spooler device placed offline.
Recovery.
Consider using FASTCNFG POLLTYPE and DEVICE POLLTYPE to
explicitly handle this printer status text. If no other problems occur, then the problem
can be ignored. If the problems (jobs printing more than once, jobs not printing to
completion, or jobs not printing at all) persist consider configuring the printer using the
LPD protocol (PROTOCOL=LPD1179) instead as described in
FASTCNFG DEVICE
Attributes for Devices Connected to Line Printer Daemons (LPDs)
on page 3-35 or
contact your service provider as described in
Troubleshooting and Reporting Problems
on page 8-1.
proc-name
DEV:
device-name
SNMP Printer Status =
printer-status