10 Warranty – Scope
180
10 Warranty
10.1 Scope
For the boiler body, we have extended the compulsory warranty pe-
riod from two to five years (approximately 9000 hours of operation at
most).
For electrical and other components, the warranty period is two
years.
10.2 Conditions
In addition to any legal stipulations, the following legal requirements
must also be met for all warranty claims:
•
The heating system must be commissioned by our customer ser-
vice department or by an authorised specialist company.
•
The heating system must be operated as specified in the Opera-
ting manual.
•
The installation of the heating system and the hydraulic compo-
nents must meet the requirements in the operating manual and
the specified HDG hydraulic diagrams.
•
The heating system must be installed according to the applicable
rules, regulations and guidelines.
•
The fuel quality must correspond to the requirements specified by
HDG Bavaria GmbH.
•
An HDG delivery system must be used.
10.3 Warranty exclusions
The warranty does not cover:
•
Damage due to improper use or installation, or damage caused by
inadequate maintenance or by operation of the equipment or
heating system in an impermissible way.
•
Damage caused by external influences (such as fire, water, light-
ning, excess voltage) and normal wear and tear (such as seals, etc).
•
Damage due to an excessively high number of hours of boiler ope-
ration.
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