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QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide

Administrator’s Menus

QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x)

136

The

Local ID

and

Remote ID

text fields may have the

values in one of the formats presented below:

•

IP address

– example: 10.1.19.32.

•

Host name

– example: vpn.epygi.com. This form

requires additional resources to resolve the host
name, therefore it is not recommended to use this
format.

•

@FQDN

– example: @vpn.epygi.com. This form is

considered as a string, and is not being resolved. It is
recommended to use this form for most applications.

•

user@FQDN

- example: [email protected]. This

form is also considered as a string, and is not being
resolved. It has no advantages over the previous form.

Please Note:

The

Local ID

and

Remote ID

values are

mandatory for

RSA

selection and are optional for

Shared

Secret

selection. However, it is recommended to define the

Local ID

and

Remote ID

values for multiple road-warrior

connections.

Fig. II-238: IPSec Connection Wizard - Automatic Keying Settings page

PFS

(Perfect Forward Secrecy) is a procedure of system key exchange, which uses a long-term key and generates short-term keys as is required.

Thus, an attacker who acquires the long-term key can neither read previous messages that they may have captured nor read future ones.

Use IPSec Compression

enables IPSec data compression. This option is displayed only if the IPSec-VPN partner supports it.

The forth page of the

IPSec Connection Wizard

contains

IPSec Connection Properties

which

serve to specify the

members of the IPSec Connection and to set the basic
parameters for encryption.

A group of radio buttons are used with

Dynamic IP/Road

Warrior

and

Static IP/ Remote Gateway

to select if the

remote Quadro (or another VPN gateway device) is
connected to the Internet with a dynamic IP address and is
acting as a

Road Warrior

, or is connected to the Internet

with a fixed IP address and is acting as a

VPN Gateway

Dynamic IP / RoadWarrior

is selected, the

Remote

Gateway

IP Address

text field will automatically generate

the value “any”, to allow access independent from the
sending IP address.

Selecting

Static IP / Remote Gateway

requires entering

the IP address or the hostname of the remote Quadro (or
another VPN gateway device) in the

Remote Gateway

text

field.

Please Note:

The

Static IP/ Remote Gateway

selection is

not possible if this Gateway is positioned behind NAT,
since the IP-address of the remote gateway is not
reachable directly in this case.

Fig. II-239: IPSec Connection Wizard -IPSec Connection Properties

Quadro <> Remote

Gateway

allows access from the local Quadro to the remote VPN gateway (local subnet and remote subnet are not included).

This includes management access. The checkbox is disabled when “Quadro<>NAT<>[Internet]<>Peer” or “Quadro<>[Internet]<>NAT<>Peer” the is
selected from the

VPN Network Topology

drop down list on the first page of the

IPSec Connection Wizard

Local Subnet <> Remote Gateway

allows access from all stations connected to the local network to the remote VPN gateway device (local Quadro

and remote subnet are not included). The checkbox is disabled when “Quadro<>[Internet]<>NAT<>Peer” is selected from the

VPN Network

Topology

drop down list on the first page of the

IPSec Connection Wizard

Quadro <> Remote Subnet

allows access from the local Quadro to all stations of the remote LAN (local subnet and remote VPN gateway devices

are not included). The checkbox is disabled when “Quadro<>NAT<>[Internet]<>Peer” is selected from the

VPN Network Topology

drop down list on

the first page of the

IPSec Connection Wizard

Local Subnet <> Remote Subnet

allows access from all stations of the local network to all stations of the remote LAN (VPN gateway devices are

not included). In this case, the local and remote subnet IP addresses and subnet masks have to be entered in the corresponding text fields

Local

Subnet IP

and

Remote Subnet IP

More than one of the above checkboxes may be selected to specify the desired communication relations.

The

Stop Connection if not successful

checkbox

allows you to stop the IPSec connection attempts if the partner is still unreachable after the

timeout period. If the checkbox is not selected, the system will continue to try to reach the IPSec connection partner.

The

RSA Key Management

sub-page is used to see the current RSA key and to generate a new one. This page contains the following components:

Содержание QuadroM12Li

Страница 1: ...Edition 1 June 2011 SW Release 5 2 47 and higher...

Страница 2: ...Status 13 General Information 13 Network Status 14 Lines Status 15 Memory Status 20 Hardware Status 20 SIP Registration Status 21 IP Lines Registration Status 21 License Status 22 IP Routing Configur...

Страница 3: ...rtificate 87 RTP Settings 87 NAT Traversal Settings 89 Line Settings 90 Onboard Line Settings 91 IP Line Settings 92 Supported SIP Phones 94 Programmable Keys Configuration 95 IP Phones Templates 95 I...

Страница 4: ...trator 155 Appendix Conference Services for Moderators and Participants 156 Appendix Extension User s Welcome Page 158 Appendix System Default Values 159 Administrator Settings 159 Extension Settings...

Страница 5: ...r exactly the same for your particular QuadroM IP PBX as they appear in this manual The example screens are for illustrative and explanatory purposes and should not be construed to represent your own...

Страница 6: ...Settings Mail Settings SMS Settings Firmware Update Networking Tools SNMP Settings Diagnostics Features Upload Language Pack User Rights Management Redundancy Settings Users Menu Extensions Managemen...

Страница 7: ...ny new settings Edit Allows modifying the settings of the record selected by a checkbox Normally only one 1 record may be selected A new page will be displayed to enter the modified settings Delete De...

Страница 8: ...ST be run upon Quadro s first startup to make sure that it works properly in its network environment The Wizard allows navigating through the following basic configuration parameters and settings Syst...

Страница 9: ...e custom Language Pack has been uploaded and it is used to enable custom language for system voice messages or returning back to the default language English GUI Theme selection used to select the GUI...

Страница 10: ...make Quadro available to the external network Depending on the Uplink Interface Protocol selection the page following the Uplink Configuration page is different Thus if PPPoE is selected the next pag...

Страница 11: ...This page offers the following components MAC Address Assignment manipulation radio buttons This Device turns to the default MAC address of the Quadro User Defined requires user defined MAC Address T...

Страница 12: ...726 16 G 726 24 G 726 32 G 726 40 G 729a iLBC 13 33 G 722 G 722 1 10 114 66 74 82 90 58 114 82 20 89 41 49 57 65 33 89 57 30 81 33 41 49 57 26 31 81 49 40 76 28 36 44 52 20 76 44 50 74 26 34 42 50 18...

Страница 13: ...also regarding the Firewall level if it is set to lower than High Fig II 12 QuadroM System Security Management page The System Security Diagnostics page allows running the security audit and getting...

Страница 14: ...Select all selects all entries of the table Inverse Selection inverses the current selection if no record is selected clicking on inverse selection will check all records Fig II 15 Exceptions for SIP...

Страница 15: ...Transmitted Collisions Fig II 17 QuadroM Status Network Status page When opening the corresponding interface statistics window no traffic values are displayed at first After opening the window the ta...

Страница 16: ...occur due to a defective or lost connection on the Ethernet link Transmit Collisions number of transfer errors that occurred during a simultaneous packet transmission from both sides Fig II 19 Transfe...

Страница 17: ...ll duration RX Codec shows the codec used to encrypt the incoming packets TX Codec shows the codec used to encrypt the outgoing packets If RX and TX codecs are the same only one Codec field will be di...

Страница 18: ...T1 Channel Usage Statistics page consists of following components used to define the chart parameters Trunk checkboxes are only present when there is more than one E1 T1 trunks present on the Quadro T...

Страница 19: ...page where diagram chart of FXO lines usage can be viewed Fig II 24 Line Status FXO Status page The FXO Channel Usage Statistics page consists of following components used to define the chart paramet...

Страница 20: ...e caller address Called Party this parameter appears when a call is placed and indicates the destination address Call Duration current call duration in seconds The ISDN Channel Usage Statistics link i...

Страница 21: ...greetings It shows the free and total space counted in minutes seconds for every extension This page includes the following information Memory Size shows total memory space counted in minutes seconds...

Страница 22: ...unnel Settings The SIP Tunnels to Slave Devices table lists those tunnels where local Quadro acts as a master The SIP Tunnels to Master Devices table lists those tunnels where local Quadro acts as a s...

Страница 23: ...Static IP Policy and VPN routes for IP packets routing This page consists of three tables Entries in the tables are color coded according to the state of the route For example yellow indicates disabl...

Страница 24: ...allow IP packets forwarding through the PPTP and L2TP tunnels of the Quadro If PPTP L2TP connections do not exist on Quadro VPN routes cannot be generated The PPTP L2TP Routes table displays all gene...

Страница 25: ...41 Configuration Management page The Automatically Backup Configuration Settings page allows you to enable the automatic backup of the system configuration and the voice data on the Quadro With this s...

Страница 26: ...settings to multiple extensions on the Quadro on the same or different Quadros avoiding manual configuration of each of those instances i e extension from the web management on each of the Quadros Th...

Страница 27: ...eview page The Upload Legible Configuration page is used to upload a configuration file in a text format The Browse button in the opened page is used to browse certain legible configuration file to be...

Страница 28: ...ved For example if the event was caused by the IDS service the Check IDS link appears in the reference row that will lead to the IDS Log page or if the event has occurred due to incorrect mail sending...

Страница 29: ...event Multiple is shown here if more than one event has been selected for the action assignment Action offers radio buttons to choose one of the actions to notify the Quadro administrator when an eve...

Страница 30: ...ork Time Protocol Server enables the SNTP Simple Network Time Protocol server on Quadro thus Quadro becomes the timeserver for its LAN Enable Simple Network Time Protocol Client enables the SNTP clien...

Страница 31: ...n must be selected if the specified SMTP server requires authentication In this case authentication User Name and User Password configured on the SMTP server should be defined in the corresponding tex...

Страница 32: ...way requirements For example user username password password to to from from text text The tokens are the strings that have the following dependencies from the field in this page username indicates th...

Страница 33: ...tic Firmware Update link leads you to the page where the automatic update of the Quadro s firmware software image can be configured The Next button will move you to the second page of Firmware Update...

Страница 34: ...lly Firmware Update checkbox selection enables the automatic firmware update service on the Quadro Attention When the older firmware is installed on the Quadro the system configuration will be lost an...

Страница 35: ...ted an ICMP request will be send to the ping destination MS Windows standard Otherwise if checkbox is not selected a UDP request will be send Linux standard The Ping button starts pinging the specifie...

Страница 36: ...configuration Field may contain some kind of password which should be matching both on Quadro and on the administrating application for successful SNMP management Fig II 59 Global SNMP Settings page...

Страница 37: ...These logs can then be used by the Epygi Technical Support Office to determine the problem that has occurred on your Quadro Fig II 62 System Diagnostic page The field below will display the diagnostic...

Страница 38: ...logs selected on this page This is done for remote Quadro s diagnostics and is mainly used by Epygi s Technical Support Office To make the Quadro s logs open for remote access appropriate Firewall le...

Страница 39: ...on the feature key type additional 4 or 10 QCM licenses can be activated on the Quadro Fig II 66 Features page Fig II 67 Features Add page Conference Server activates the Conference Server feature on...

Страница 40: ...stem will upload the selected custom Language Pack and it will reboot Update Languages for IP Phones The Update Languages for IP Phones page is used to upload a custom language pack to the IP phone Th...

Страница 41: ...w Password text field requires a new password for the Administrator or Local Administrator Reentering the new password in the Confirm New Password text field will confirm the new password Fig II 71 Ch...

Страница 42: ...nected to the system which is needed for running the applications and rebooting the phones If there are IP phones in the network that are not auto configured by Quadro IP phones not supported by Epygi...

Страница 43: ...evice Backup Device GUI Access Port text field is present on the master device only and requires the port used for accessing the GUI of the backup device through master Swap Master Device button is us...

Страница 44: ...as well as to any newly created extensions should start The prefix cannot start with the digits 0 or 9 otherwise an error message appears Please Note By saving the settings on the Change Extension Le...

Страница 45: ...an the G711 codec selection Call Relay indicates whether or not the Call Relay option is enabled on the extension Codecs column lists the short information full information is seen in the tool tip abo...

Страница 46: ...rd is right below that field The extension password may only contain digits If non numeric symbols are entered the Incorrect Password no symbol characters allowed error will prevent creating the exten...

Страница 47: ...appropriate permissions can be defined The Add functional button opens an Add Entry page where an extension may be added to the list This page requires the extension number in the Address text field t...

Страница 48: ...thod of call hold in SIP in which case the hold request is indicated with the a sendonly media attribute rather than with the IP address of 0 0 0 0 used before The checkbox should be enabled if the re...

Страница 49: ...ltiple incoming calls to be kept in the queue when being on the line and enables the calls to be answered in the order they have been received This feature can be also used within Receptionist Managem...

Страница 50: ...alid audio file or format is not supported warning message The system also prevents uploading if there is not enough memory available for the corresponding extension which will cause the You do not ha...

Страница 51: ...the external voice mail server administrator before enabling this option The Transport Protocol for SIP messages radio buttons allow the transport protocol UDP or TCP for transmission of SIP messages...

Страница 52: ...s phone display when a call is made or a voice mail is sent Password requires a password for the new extension The extension password may only contain digits If non numeric symbols are entered an Inco...

Страница 53: ...y contain digits If non numeric symbols are entered an Incorrect Password no symbol characters allowed error will prevent making the extension Fig II 93 Extensions Management Edit Entry General Settin...

Страница 54: ...ccess List table The value in this field is strictly dependent on the Call Type defined in the same named drop down list If the PBX call type is selected the Quadro extension number should be defined...

Страница 55: ...ser Extension Settings while General Settings page has a different content 1 General Settings for paging group extension This group requires personal extension information and has the following compon...

Страница 56: ...lar extensions described above The General Settings page is described below 1 General Settings for ACD Group extension This group requires ACD group extension s information and has the following compo...

Страница 57: ...next least busy agent etc If the call is not answered within Common Timeout the system either disconnects or redirects the call Random Hunting the system calls to the first available agent selected ra...

Страница 58: ...ctional button opens an Add Entry page where a new audio file can be defined This page consists of the manipulation radio buttons selection to allow upload a new audio file or to select an already upl...

Страница 59: ...s page see above Agents will be called in the order selected in the Agents table Recording Box Extension Settings For Recording Box extensions the Extensions Management Edit Entry page consists of Gen...

Страница 60: ...kHz 8 bit Mono wave format otherwise the system will prevent uploading it and the Invalid audio file or format is not supported warning message will appear The system also prevents uploading if there...

Страница 61: ...o to Recording Box link moves to the recording box of the corresponding extension s Recording Box where all recorded calls are locally stored The Recording Box is also accessible from Extensions Manag...

Страница 62: ...ting Fig II 110 Extensions Management Edit Entry Attendant Scenario page Call To text field requires the destination number dialed in the format depending on the selected Call Type The wildcard is sup...

Страница 63: ...io button selection allows you to upload Attendant s custom scenario file and voice messages The selections are The Upload VXML Scenario File indicates the file name used to upload a new scenario file...

Страница 64: ...onfigure the Customized Scenario Digits in a range from 0 to 9 Signs and Announcement indicates the file name used to upload a new custom message When the caller selects the option configured in the O...

Страница 65: ...will check all records Incorrect number handling link opens the Edit Incorrect Number Handling page which is similar to Edit Option page to configure the action taken when the user has selected a dest...

Страница 66: ...oice prompt recordings Fig II 116 Upload Custom Voice Messages page The Attendant Ringing Announcement group allows uploading an optional voice message that is played to callers instead of ring back t...

Страница 67: ...nagement table a next subsequent not used extension number will be used instead Please Note Extension cannot start with the digit 0 You can add extensions of up to 20 digits long However the Call Rout...

Страница 68: ...support for the FAX transmission from to the FAX machine modem attached to the line It also enables the T 38 codec support for incoming unified FAX messages fax to mailbox Enable Pass Through FAX enab...

Страница 69: ...on the SIP Server under the 892220 registration username The Quadro user is added to the Park Access List while the phone at the remote location is added to the Park Access List of that call park ext...

Страница 70: ...extension With both options the user can play and delete the recorded calls located in the Recording Box When accessing the Recording Box through the handset all recording box functionality settings s...

Страница 71: ...all queue and the call queue appearance is defined When the Call Queue service is enabled the second arriving call to the receptionist extension user will be either set into the queue if call queue ap...

Страница 72: ...ation about the attached IP lines and watched extensions Fig II 122 Receptionist Management page Add opens the Receptionist Phone Configuration Wizard where the new receptionist phone can be created a...

Страница 73: ...one Model selection The content of this page depends on the configuration made on the first page of the Receptionist Phone Configuration Wizard The Receptionist Phone Configuration Wizard Programmable...

Страница 74: ...oot IP Phone now checkbox which should be selected if you wish to have your IP phone rebooted once the corresponding receptionist is created Reboot is needed for a proper functionality of the IP phone...

Страница 75: ...Settings will be used automatically for the trusted caller access of the Quadro Auto Attendant A direct connection to the Call Relay menu can be optionally provided The Authorized Phones Database page...

Страница 76: ...corresponding text field 5 Select a Login Extension and the Automatically Enter Call Relay Menu checkbox if required 6 Enable Call Back service if required and define a Call Back Destination in the s...

Страница 77: ...ber must correspond to the one configured for trusted caller In case of PSTN call back at least one PSTN line must be available on the Quadro There must be network connectivity and the destination mus...

Страница 78: ...kills of the agent that are included into the required skill set received from IVR The grades of the non required skills are not considered The composite skill grade of AG is the sum of composite grad...

Страница 79: ...d the corresponding agent can be reached by calling on extension number located on the same Quadro However it doesn t necessarily mean that the agent shall be located at that Quadro if the extension i...

Страница 80: ...or allows the video conference server to rotate the video feed to the person currently speaking After activating Video Conferencing feature from the features cgi GUI page the video codecs will be ava...

Страница 81: ...ence ID text field that requires a unique ID for the call conference Please Note The length of the Conference ID is limited to the extension length configured from Extensions Management The Conference...

Страница 82: ...s used in the system generated emails to the conference participants Two email templates can be defined on this page Conference Notification Default Mail delivered when the moderator chooses the 4Send...

Страница 83: ...displayed in the Call Statistics tables The Maximal Number of Displayed Call Records drop down lists are used to select the number of Successful Missed and Unsuccessful Outgoing statistics entries to...

Страница 84: ...end to Server radio button is used to store the call statistics files on a remote server This selection enables the following fields to be inserted The Server Name requires the IP address or the host...

Страница 85: ...bles are lists of successful missed and unsuccessful incoming and outgoing calls and their parameters Call Start Time Call Duration Call destinations Each column heading in the tables is a link By cli...

Страница 86: ...atisfactory RX Lost Packets 10 RX Jitter 150 bad RX Lost Packets 20 RX Jitter 200 very bad RX Lost Packets 20 or RX Jitter 200 Fig II 151 RTP Statistics page The Local and Remote fields indicate the t...

Страница 87: ...of notification for each system event can be configured FAX Statistics The FAX statistics page is accessed from the Call Statistics page by clicking on the FAX link in the Details column for the calls...

Страница 88: ...vers where Quadro is registered with different names The Host aliases for SIP page consists of a table where Quadro s aliases are listed Add opens the Add Entry page where a new alias name for Quadro...

Страница 89: ...wer than 65536 and higher than the minimal port range Only odd numbers are allowed Since the specified maximum port has to be higher than the minimum port the error message Min port number should be l...

Страница 90: ...al NAT Traversal allows you to manually define the mapped settings for the SIP UDP traffic over NAT Mapped Host requires the IP address of the mapped host for SIP UDP traffic over NAT Fig II 160 SIP P...

Страница 91: ...lusion Table page offers the following input options Each record in the table has a corresponding checkbox assigned to its row The checkbox is used to delete or to edit the corresponding record Only o...

Страница 92: ...er with the caller s information Fig II 166 Line Codec and Caller ID Settings page A group of Remote Party Disconnect Indication parameters are used to configure the private PBX attached to the Quadro...

Страница 93: ...from the corresponding drop down list 7 Enable Off hook Caller ID if needed 8 Press the Save button on the Line Settings Line page to save the caller ID system and other line specific configuration se...

Страница 94: ...rd minimum 8 characters of letters in upper and lower case symbols and numbers should be used If you are unable to define a strong password press Choose Generated Password to use one of system defined...

Страница 95: ...phone attached to the line Supported SIP Phones Below is the list of IP phones supported by Quadro and officially compatible with it The Plug and Play PnP feature is working for all IP phones listed b...

Страница 96: ...the manual call recording is allowed for the call configured from Call Recording Settings ACD Login Logout allows the corresponding ACD agent to login to all groups it is involved in if previously log...

Страница 97: ...al tone Otherwise there will be no dial tone after pressing Hold Do not Disturb this selection allows you to manipulate with the IP phone DND service When the 72 is selected from this list the DND ser...

Страница 98: ...e the configured settings should be verified Once FXS Gateway Configuration Wizard terminates a new entry is added to the table and the corresponding FXS Gateway s configuration gets updated according...

Страница 99: ...the shared FXO lines are displayed in this page if available The shared FXO lines can be edited from FXO setting page Any changes applied in that page will be automatically reflected on the FXO gatewa...

Страница 100: ...s are displayed in this page if available The shared trunks lines can be edited from this page Any changes applied in this page will be automatically reflected on the ISDN FXO gateway s that share its...

Страница 101: ...E1 T1 trunk configuration CAS Signaling Wizard Page 1 allows to configure signaling type settings and consists of following components Allowed Call Type is used to select the allowed call directions...

Страница 102: ...ode only will request the caller to pass the authentication if enabled and will invite the caller to dial the destination number to connect the user within the Quadro Network Choosing the Routing with...

Страница 103: ...ge from 0 to 1000 milliseconds Group B Answer Signal and Line Answer Release Guard Timeout text field is used to define an idle timeout in a range from 0 to 120000 milliseconds between the disconnect...

Страница 104: ...kboxes to select the Receive Answer Signal and Receive Busy Signal values Multiple values are allowed for each signal Please Note Warning appears if you have selected the same signal type both for rec...

Страница 105: ...CO Select any mode related to TEI assignment if automat TEI searching mode is selected on CO side Two groups of timers need to be provided These settings are adjusted according to the Service Provide...

Страница 106: ...e disable the selected timeslot s Force Update Timeslot used to apply new settings immediately by restarting the timeslot s Enable Echo Cancellation used to enable disable the echo cancellation featur...

Страница 107: ...When the Enable Connect Acknowledge Option checkbox is selected Quadro will stop the T303 and T310 timers upon receiving the CONNECT message will send a CONNECT ACKNOWLEDGE message to the remote side...

Страница 108: ...tatistics Incorrect Length packets with incorrect length Bad Supervisory Frame packets with incorrect supervisory header Bad Unnumbered Information Frame packets with incorrect unnumbered information...

Страница 109: ...ts The number defined in this field should be greater than the longest prefix defined in the Incoming DNIS Prefix text field otherwise the error message will appear The Description text field requires...

Страница 110: ...case of connection to the CO User interface type is selected on Quadro choose this option if only Quadro is connected to the ISDN trunk from CO no other ISDN devices are connected to the particular I...

Страница 111: ...the Use Default outgoing Caller ID allows you to overwrite the source caller information with the one specified in the Default outgoing Caller ID field when placing outgoing calls toward the CO The D...

Страница 112: ...text field that requires the channel number digit values from 0 to 63 for connection establishment between the CO and the ISDN client Channel Selection is used to select between the Preferred and Excl...

Страница 113: ...nected Disconnect shows the number of packets upon connection termination Unnumbered Acknowledgement shows the number of packets upon accepting connection establishment termination Framer shows the nu...

Страница 114: ...n opens an Add Entry page where a new account can be configured A Username and a Password is required for a new account on this page Fig II 201 External PSTN Gateways Authorization Parameters page To...

Страница 115: ...egistered on For example the Quadro1 can act as a slave for the Quadro2 In its turn the Quadro2 can act as a slave for the Quadro1 With this configuration and the corresponding routing rules added in...

Страница 116: ...t field requires the IP address of the master device The Master device port text field requires the SIP port number of the master device The Registration State field displays information whether the s...

Страница 117: ...ation of each user for a particular route Since the Call Routing Table may have multiple entries that could match to same pattern the table will be internally rearranged according to the rules with th...

Страница 118: ...will be placed in the end of the routing pattern For example if the routing Pattern is 12345 the Number of Discarded Symbols is two and the Prefix is 909 and Suffix is 0a the final phone number will b...

Страница 119: ...tern will be active within the defined time frame and if no response has been received from the destination during that period the pattern will be stopped and next routing rule might be optionally con...

Страница 120: ...not have a profile specified here or the specified profile name is incorrect the default Voice Mail Settings of the extension will be used The Transport Protocol for SIP messages manipulation radio b...

Страница 121: ...card any non numeric symbols from the Source Number Pattern Fig II 212 Call Routing Wizard page 3 The Display Name text field allows you to replace an original caller s ID with the custom display name...

Страница 122: ...place according to the first pattern that matches the dialed number The Move To button is used to move the selected entry to a different position in the Call Routing Table This will increase or decre...

Страница 123: ...at To use the global speed dialing rules user should simply dial the speed dial code assigned to that speed dialing rule The call will be parsed through the rules of Call Routing table To create a new...

Страница 124: ...thin braces Example The pattern is 9 1 3 11 a Numbers matching the pattern are 91 93 911 9a Use a minus sign to specify a range of characters Each successive element of the range is obtained by increa...

Страница 125: ...on is calculated only for the patterns that take the same value for the preceding criteria that is Criterion 3 is calculated only for patterns that take the same value for Criterion 1 and Criterion 2...

Страница 126: ...ew sub lists are arranged separately from each other by the number of matching digits outside the braces brackets Criterion 3 The patterns that contain the same number of matching digits are grouped i...

Страница 127: ...y is available to PBX users only which means only PBX users can make calls to the corresponding VoIP carrier Additionally a virtual extension automatically generated in Extensions Management will be r...

Страница 128: ...roxy Secondary SIP Server and the Outbound Proxy for the Secondary SIP Server These settings are provided by the SIP servers providers and are used by Quadro to reach the selected SIP servers VoIP Car...

Страница 129: ...s should be removed first The other RADIUS Client settings are divided into three groups 1 Registration Settings The Primary Server requires the IP address of the primary Radius Server The Secondary S...

Страница 130: ...ice mail received from VM_DISPNAME VM_DATE In this example all email subjects will contain a static text Voice mail received from following by the display name of the caller and the date voice mail is...

Страница 131: ...s may be then configured to be used as hold music see Manual III Extension User s Guide or any other type of music played to the caller The RTP Streaming Channels page consists of a table where RTP ch...

Страница 132: ...s that the calling or called party is located in PSTN network external to Quadro Auto indicates any of the types listed above The value in the Address text field is dependent on the Call Type defined...

Страница 133: ...or radio buttons enables the following selections Dial Manually if this radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection...

Страница 134: ...into Road Warriors For example at this point they are able to reach their corporate network via authentication at the company s VPN gateway device This VPN gateway device must have a fixed IP address...

Страница 135: ...ed the error message One Record should be selected appears Attention It is not recommended to simultaneously start a static and a dynamic connection configured to use the same secret key A dynamic con...

Страница 136: ...t with the data and enables the receiver to notice whether the data has been altered The Diffie Hellman parameter is used to determine the length of the base prime numbers used during the key exchange...

Страница 137: ...om the sending IP address Selecting Static IP Remote Gateway requires entering the IP address or the hostname of the remote Quadro or another VPN gateway device in the Remote Gateway text field Please...

Страница 138: ...L2TP network server LNS at the corporate side Large carriers also may use L2TP to offer remote POPs to smaller ISPs Users at the remote locations dial into the modem pool of an L2TP access concentrato...

Страница 139: ...for the connection establishment Please Note These authentication settings should be identically configured on both peers for the successful connection establishment Fig II 243 PPTP L2TP Connection W...

Страница 140: ...eer Type and assign a name to the IPSec Connection Press Next to go to the next page of the IPSec Connection wizard 3 Enter the remote side IP parameters check subnets gateways for the connection sele...

Страница 141: ...ate value into the URL text field The selection enables the following optional settings The URL text field requires the complete request to be sent to the DynDNS server Normally it has the following f...

Страница 142: ...ion network unreachable or host unreachable feedback messages will be sent Fig II 249 Advanced Firewall Settings page Filtering Rules The Filtering Rules page allows you to configure the filters for i...

Страница 143: ...wed to have access to any service i e no traffic will be blocked They are treated as if they were part of the Quadro LAN However this service can be manually denied here The Filtering Rules page provi...

Страница 144: ...ser window The page will be named corresponding to the selected filter 3 Select a service name from the Service list to configure a rule for it If the list has a default value do not change the defaul...

Страница 145: ...ol Configuration page The IP Pool table is the list of all added groups and the members assigned to these groups If a group is empty EMPTY will be indicated in the Members column If hidden group membe...

Страница 146: ...clicking on the group name 6 Select the Add button on the IP Pool Group Configuration page A page opens where new members may be added to the group 7 Enter an IP address for the member in the IP Addr...

Страница 147: ...as read and removes the New status from the Status row of the IDS entries table Delete Log is used to delete all entries from the IDS table A detailed log of the selected entry can be seen by clickin...

Страница 148: ...dro and to define a list of aliases for the devices in the Quadro s LAN This page contains the following components Zone field displays the Quadro s host domain name as it is configured in the System...

Страница 149: ...he Quadro LAN users DHCP Advanced Settings link leads to the page where the advanced options of the Quadro s DHCP server can be configured The Special Devices table on this page allows you to set a st...

Страница 150: ...ld requires the value for the selected option The type and format of the value inserted in this field is dependent on the option selected from the Option Name drop down list Custom this selection allo...

Страница 151: ...button opens an Add Entry page where a new virtual network can be defined The page consists of the following components Enable checkbox is used to select whether the corresponding virtual interface wi...

Страница 152: ...custom voice mail greeting maximum voice mail duration new voice mail notifications and Zero Out settings The Voice Mail Profiles are activated based on the call routing rule used to establish a call...

Страница 153: ...ge via email is an option to send new voice mail files via e mail to the defined recipients Mails will be automatically converted to the PCMU CCITT u law 8 kHz 8 bit Mono wave format before being atta...

Страница 154: ...ile selected by the current extension Please note that a different notification message can be uploaded in case this service serves as a notification to the extension user to inform about the new voic...

Страница 155: ...2x 8L 26x 12Li 26xi SW Version 5 2 x 154 Logout This option is used to close the session between the user PC and Quadro and to leave the Quadro Web Management or to enter the management with another l...

Страница 156: ...imes no status changes will be applied to any of the routing record s even to those which have no authorization enabled Administrator Login menu has the following sub menus and the management keys Adm...

Страница 157: ...users participant to the conference Initiates the dial out to all participants currently inactive in the conference Service is available for Moderators only Next Phone with Video Capability Shows the...

Страница 158: ...unmute themselves during the conference Please Note You may accelerate dial out by a pound sign at the end of your dialed number Call Codes available in the Auto Attendant For external IP calls addre...

Страница 159: ...uadro Voice Router The Global Phone Network in a Box To get started the following information is helpful PHONES Your extension number is extension number and your password is password optional Remembe...

Страница 160: ...Add the IP address into the Blocked IP list in Firewall enabled Discard SIP messages from IP address enabled IP Routing Configuration No Routes Configuration Management Automatically Backup Configurat...

Страница 161: ...ached to the IP lines 1 96 Kickback disabled Call Relay disabled Login Allowed disabled Audio Line out disabled Show on Public Directory disabled Percentage of Total Memory for extensions 101 102 5 Pe...

Страница 162: ...rver empty SIP Server port 5060 SIP Server Registration disabled For extensions 103 294 Registration username same as extension number Registration password empty SIP server undefined SIP Server port...

Страница 163: ...MF Transport enabled T 38 FAX enabled Pass Through FAX enabled Pass Through Modem disabled Force Self Codecs Preference for Inbound Calls disabled SRTP Policy Make unsecure calls accept anything Exten...

Страница 164: ...horized Phones Database No entries ACD Management Undefined Conference Management and Mail Default Settings Feature is disabled by default Call Statistics Enabled 100 entries for all type of calls Aut...

Страница 165: ...es Hot Desking Capability disabled for all lines IP Lines Configuration Enable PnP for IP lines enabled Enable firmware version control enabled Configure IP phones from WAN Phones Default Template sys...

Страница 166: ...Type of Number and Calling Party Type of Number Unknown Called Party Numbering Plan and Calling Party Numbering Plan ISDN telephony numbering plan Route Incoming Call to 00 Switch Type primary_dss1 G...

Страница 167: ...st Timeout 10 Feature Key not added WAN Port not opened RTP Streaming Channels Undefined Call Recording Basic View All extensions are disabled Advanced View Call Type Auto Address empty Recording Type...

Страница 168: ...sabled Send new voice message notifications via phone call disabled Voice Mail Indication Lamp indication enabled for IP lines only Tone indication enabled for FXS lines only Ringing indication disabl...

Страница 169: ...e ID link on the Conferences Management page or by logging as a moderator on the Quadro login page After logging in as a moderator the page Conference Progress is displayed Here you may see the active...

Страница 170: ...o displayed herein Fig II 4 Conference Progress Page The following buttons are available on this page to manage the active conference Activate available for an inactive conference only and used to act...

Страница 171: ...optional information first name last name nickname etc about the participant SIP Address Tel number requires the contact phone number SIP address or Routing Number of the participant This number auto...

Страница 172: ...d Recorded conferences are stored and are listed in the Recorded Conferences page accessible by the moderator from Quadro Web Management The Recorded Conferences page displays a table where recorded c...

Страница 173: ...ield requires the confirmation of the Moderator Password Error appears if the password inserted in the Confirm text field does not match the one inserted in the Moderator Password text field Fig II 9...

Страница 174: ...ternal storage etc Recording Indication selection enables voice announcements played in the conference to inform participants that the conference recording is started stopped paused or resumed When th...

Страница 175: ...rs the following components Fig II 11 System Messages page Upload new hold music file indicates the file name used to upload a new hold music file The uploaded file needs to be in PCMU wave format oth...

Страница 176: ...contact phone number SIP address or Routing Number of the participant This number automatically will be dialed by the system when the participant is configured to be a Dial Out see below or when a co...

Страница 177: ...gure settings of participants independently dialed in to the conference Once the new participant connects the conference he will automatically appear in the Conference Progress table and remain there...

Страница 178: ...ow users from the same network with the same caller address like PSTN network to reach the conference Fig II 16 New Participants Configuration Page Schedule The Schedule page is used to configure and...

Страница 179: ...ail before Conference Activation checkbox enables email notification delivery to the participants before the conference activation The text field requires the timeout in minutes before the conference...

Страница 180: ...mitted by this section you may not transfer the Licensed Materials to a third party 6 Protection And Security Except as permitted under Section 5 of this Agreement you agree not to deliver or otherwis...

Страница 181: ...sions of this Agreement is found to be illegal or unenforceable this Agreement shall not be rendered inoperative but the remaining provisions shall continue in full force and effect 12 No Waiver Failu...

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