QuadroM 32x/8L/26x/12Li/26xi Manual II: Administrator's Guide
Administrator’s Menus
QuadroM 32x/8L/26x/12Li/26xi; (SW Version 5.2.x)
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be set up in the same way on both sides (enabled or disabled on both sides).
The
Request Timeout
text field requires the timeout (in seconds) during which the Quadro should receive a response to the request from the call
controlling application. If the response is not received during this timeout, Quadro will perform a request dependent default action. For example, if the
call controlling application is configured to handle incoming calls on the Quadro. Once the incoming call occurs, Quadro is trying to transfer the call to
the call controlling application. If the call controlling application does not response within the mentioned timeout, Quadro will answer the call or
perform an action configured for unanswered incoming calls. This setting is dependent on the network conditions therefore consult with your network
administrator before changing the default value.
The read-only
Feature Key
text field indicates whether the feature key for the 3PCC Support is installed on the system. The system will not accept
connections from 3PCC applications if no key is found. The 3PCC support is an optional feature and can be activated with a feature key from the
Features
page.
The read-only
WAN Port
text field indicates whether there is a filtering rule specified for the
Call Control Access
. If a third-party call control
application connects to the Quadro from the WAN interface, a filtering rule for the corresponding host should be created on the
Call Control Access
page to allow the application a remote access. Creating a filtering rule is not required if the firewall is not setup on the Quadro. The field shows
Opened
if there is at least one enabled filtering rule for the
Call Control Access
.
RTP Streaming Channels
The
RTP Streaming Channels
page is used to configure channels where the broadcast RTP streams are transmitted. These channels may be then
configured to be used as hold music (see Manual III – Extension User’s Guide) or any other type of music played to the caller.
The
RTP Streaming Channels
page consists of a table
where RTP channels are listed.
Add
opens the
Add Entry
page where a new RTP
channel can be added.
The
Add Entry
page includes the following text fields:
The
RTP Channel Name
text field requires the name or
the number of the RTP channel.
The
Port Number
text field requires the broadcasting RTP
port number.
The
Description
text field requires optional information
related to the RTP streaming channel.
Fig. II-225: RTP Streaming Channel page
Fig. II-226: RTP Streaming Channel – Add Entry page
Call Recording Settings
The
Call Recording
service is optional on the Quadro and is activated from
Features
page by inserting a feature key.
The
Call Recording
is used to record PBX, SIP or PSTN calls on the Quadro and store the recorded calls either in the local Recording Box or
upload them to the remote server. From Call Recording Settings page the call recording can be configured to be started automatically once the call
starts or to be started manually from
Administrator’s Main Page
of the Quadro's Web Management or by pressing the
Record
button on the IP phone
during the call. If no such button exists on IP phone, the functional key can be configured from Quadro to handle the recording functionality (see
Programmable Keys Configuration
).
To configure Call Recording, an extension of the Recording Box type should be created first. The memory allocated to that extension will be used for
storing the recorded calls. There are two ways to access the recorded calls in the Recording Box: through handset and through Web Management.
Through handset, Recording Box is accessible by calling the Recording Box extension. On Quadro's Web Management, call recordings are available
from
Extensions Management
by clicking on the Recording Box extension.
Attention:
Following limitations apply to the call recording on the Quadro:
•
Only calls which are originated or terminated on the Quadro extensions can be recorded. Pass through calls cannot be recorded.
•
Calls to Auto Attendant or Voicemail cannot be recorded.
