4. Ensure that all meter components are grounded properly.
5. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the
transmitter or wiring as necessary.
6. Reboot or power-cycle the transmitter to see if the alert clears.
7. If the alert persists, replace the core processor.
17.13.15 [026] Sensor/Transmitter Communications Failure
Alert
Sensor-Transmitter Communication Error
Cause
The transmitter has lost communication with the core processor, or there have been too many
communications errors.
Recommended actions
1. Check the wiring between the sensor and the transmitter.
2. Verify the power to both the transmitter and core processor.
3. Cycle power to the transmitter.
4. If the alert persists:
a) Replace the core processor.
b) If that does not solve the problem, restore the original core processor and replace the
transmitter.
c) If that does not solve the problem, replace both the transmitter and the core processor.
17.13.16 [028] Core Process Write Failure
Alert
Sensor-Transmitter Communication Error
Cause
A write to the core processor failed.
Recommended actions
1. Reboot or power-cycle the transmitter to see if the alert clears.
2. Contact customer service about replacing the core processor or transmitter.
17.13.17 [030] Incorrect Board Type
Alert
Configuration Error
Troubleshooting
Configuration and Use Manual
March 2019
MMI-20025166
268
Micro Motion Model 5700 Transmitters with Configurable Outputs
