Troubleshooting and Diagnostics
Compaq ES40CSLP Rackmount System Installation/User/Service Guide 6–21
6.5.7 Identifying a Bad RMC
Under certain circumstances, the RMC will not function. If the problem is caused by a
corrupted shared RAM or corrupted RMC flash ROM, you need to update RMC firmware.
The RMC will not function if:
•
No AC power is flowing from the wall outlet.
•
Shared RAM does not pass its self-test (shared RAM is corrupted).
•
RMC flash ROM is corrupted.
If the RMC is not working, the control panel displays the following message:
Bad RMC flash
The SRM console also sends the following message to the terminal screen:
*** Error - RMC detected power up error - RMC Flash corrupted ***
6.5.7.1 Updating the RMC
The remote management console firmware can be updated from flash ROM using the LFU.
1.
Load the update medium. Always use the ES40CSLP floppy disk to update the RMC.
2.
At the UPD prompt, exit from the update utility, and answer y to the prompt. Enter update
RMC to update the firmware.
UPD> exit
Do you want to do a manual update [y/(n)] y
***** Loadable Firmware Update Utility *****
-------------------------------------------------------------
Function Description
-------------------------------------------------------------
Display Displays the system's configuration table.
Exit Done exit LFU (reset).
List Lists the device, revision, firmware name, and
update revision.
Readme Lists important release information.
Update Replaces current firmware with loadable data
image.
Verify Compares loadable and hardware images.
? or Help Scrolls this function table.
-----------------------------------------------------------
UPD> update RMC
.
.
.
6.6 SRM Console Diagnostics
The following sections describe troubleshooting with the SRM console.
The SRM console firmware contains ROM-based diagnostics that allow you to run system-
specific or device-specific exercisers. The exercisers run concurrently so as to provide
maximum bus interaction between the console drivers and the target devices.
Diagnostics are executed by using commands from the SRM console. Diagnostics can be run in
the background by using the background operator “<” at the end of the command. Errors are
reported to the console terminal, the console event log, or both.
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