Compaq ES40CSLP, Инструкция по установке, использованию и обслуживанию

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Troubleshooting and Diagnostics
Compaq ES40CSLP Rackmount System Installation/User/Service Guide 6–5
Table 6-4 Boot Problems
Symptom Action
System cannot find boot
device. Check the system configuration for the correct device parameters
(node ID, device name, and so on).
•
For Tru64 UNIX and OpenVMS, use the show config
and show device commands.
Check the system configuration for the correct environment
variable settings.
•
For Tru64 UNIX and OpenVMS, examine the
auto_action, bootdef_dev, boot_osflags, and
os_type environment variables.
•
For network boots, ensure that ei*0_protocols or
ew*0_protocols is set to bootp for Tru64 UNIX or
mop for OpenVMS.
Device does not boot.
For problems booting over a network, ensure that ei*0_protocols
or ew*0_protocols is set to bootp for Tru64 UNIX or mop for
OpenVMS.
Run the device tests to check that the boot device is operating.
Table 6-5 Errors Reported by the Operating System
Symptom Action
System has crashed, but SRM
console is operating Press the Halt button and enter the crash command to
provide a crash dump file for analysis.
Refer to OpenVMS Alpha System Dump Analyzer Utility
Manual for information on how to interpret OpenVMS crash
dump files.
Refer to the Guide to Kernel Debugging for information on
using the Tru64 UNIX Krash Utility.
Use the SRM info command to get information on double
error halts.
If the problem is intermittent, run the SRM test and
sys_exer commands.
System is hung and SRM console
is not operating. Invoke the RMC and enter the dump command to access
shared RAM locations.
Operating system has crashed
and rebooted. Press the Halt button and enter the crash command to
provide a crash dump file for analysis.
Examine the operating system error log files to isolate the
problem.
If the problem is intermittent, run Compaq Analyze to
determine the defective FRU.