3-25
Cisco TelePresence System Administration Guide
OL-21845-01
Chapter 3 Configuring the Cisco TelePresence System
Managing Passwords
Managing Passwords
This section contains the following information about managing and troubleshooting password issues on
the Cisco TelePresence System (CTS):
•
Resetting Your CTS Codec Password, page 3-25
•
Restoring Connectivity to the Codec, page 3-26
Resetting Your CTS Codec Password
Note
You must be in the Cisco TelePresence room to read the newly requested passcode that shows on the
main display.
At each point where the pwrecovery account requires input, the program will wait up to 60 seconds. If
nothing is entered, the system will inform you that the entry took too long and will exit.
If you encounter any difficulty, open a case with Technical Assistance Center (TAC) via the Internet at
http://tools.cisco.com/ServiceRequestTool/create/
, or contact your Cisco technical support
representative and provide the representative with the information you have gathered about the problem.
Before You Begin
Make sure that the CTS is not in a call, and that there is only one instance of someone trying to reset the
password, otherwise the session will abort.
Procedure
To reset your CTS codec password:
Step 1
SSH into the codec from your laptop.
Step 2
Login with the following:
•
Username: pwrecovery
•
Password: pwreset
The following message appears in the SSH client window:
Example 3-1
Welcome to Password Reset
dhcp-249:~ $ ssh [email protected]
[email protected]'s password:
***********************************************
***********************************************
**
**
**
Welcome to password reset **
**
**
***********************************************
***********************************************
Do you want to continue ? (y/n):y
Preparing the system...
Please enter the passcode:
Содержание CTS 1000 - TelePresence System 1000 Video Conferencing
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