10-2
Cisco TelePresence System Administration Guide
OL-21845-01
Chapter 10 Troubleshooting the CTS 3010 and CTS 3210
Managing CTS 3010 and CTS 3210 Hardware Setup
•
Troubleshooting Video Quality Settings, page 10-41
•
Troubleshooting Network Cabling, page 10-41
•
Where to Go Next, page 10-43
Managing CTS 3010 and CTS 3210 Hardware Setup
You can manage and test the following Cisco TelePresence System components:
•
Managing Displays, page 10-3
•
Testing Cameras, page 10-7
•
Testing Speakers, page 10-17
•
Testing Microphones, page 10-19
•
Testing the External Presentation Display, page 10-22
•
Testing Presentation Devices, page 10-23
•
Testing Other Devices, page 10-30
Before You Begin
Before you begin testing and troubleshooting your system, check the system displays. All of the
Cisco TelePresence System Administration interface Hardware Setup features require the use of the
displays in the meeting room. Therefore, we recommend the following:
1.
Verify that the displays work by using the Hardware Setup > Displays tests in this section.
2.
If the displays are showing the correct images, you can proceed to testing the cameras, speakers, and
microphones, as needed.
Note
You must test the speakers before testing the microphones because the microphone test depends on
speakers that are functioning properly. See the
“Testing Speakers” section on page 10-17
.
Figure 10-1
shows an example of the Cisco TelePresence System administration tools available to assist
you with troubleshooting tasks.
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