Bullhorn RM2000 Series, Руководство по установке и настройке

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RM2000 Series Installation and Configuration Guide
10 Getting Started
USB Driver Does Not Install
If the UCT is unable to find your device, the USB driver may not have installed
properly. An alternate method to install the USB driver is to install it directly from
the executable (.exe) file. Follow the steps below:
1 From the BATtools folder, open SupportFiles > SiliconLabsUSBDriver
folder.
2 Double-click the executable file CP210x_VCP_Win_XP_S2K3_Vista_7.exe.
3 Follow the prompts to install the driver.
Bullhorn Information Line
The Bullhorn Information Line is an automated attendant telephone system. It is
typically used when installing units in the field. The system identifies when the
last data transmission (or test packet) was received on your website account for a
unit you specify.
Complete the following steps to use the Bullhorn Information Line:
1 Call the Bullhorn Information Line at 866-287-6739 .
2 Press 1 to access the packet log when prompted.
3 Use your telephone keypad to enter the unit serial number when
prompted. The unit serial number is included on the bar code label on the
side of the unit. It is also included on the label of the shipping carton.
4 If required, repeat this step to check another unit.
Contacting Technical Support
If you need assistance with the installation or configuration, contact American
Innovations (AI) Technical Support in any of the following ways: