Avaya Communication Manager controlled maintenance
TIE-DS1 (DS1 Tie Trunk)
222
Maintenance of the Avaya G350 Media Gateway
June 2004
•
Error Type 15—This is a software audit error that does not indicate any hardware malfunction.
Run Short Test Sequence and investigate associated errors (if any).
•
Error Type 18—The DS1 tie trunk has been busied out by a
busyout trunk
grp/mbr command.
No calls can be made on this trunk except for the Facility Access Test Call. Facility Access Test
Calls are described in Chapter 6 and in Administrator’s Guide for Avaya Communication
Manager, 555-233-506.
•
Error Type 19—This error type indicates that the far-end may be out-of-service, or the Electronic
Tandem Network may be busied out.
•
Error Type 130—This error type indicates that the Media Module has been removed or has been
insane for more than 11-minutes. To clear the error, reinsert or replace the Media Module.
•
Error Type 257—The DS1 Interface Media Module detects a hardware error on the DS1 tie trunk.
The trunk cannot communicate with the far end because it is unable to interpret digits sent from
the far-end switch. The Aux Data field indicates the following:
Check with the far-end switch or operating company for proper trunk connection.
•
Error Type 513—DS1 Interface Media Module detects a hardware error on the DS1 tie trunk. The
trunk is in-service/active and waiting for an “on-hook” from the far-end switch. No calls can be
routed over the trunk while it is in this state. Aux Data 57392 indicates no external release on
PBX disconnect. Check with the far-end switch or operating company for proper trunk
connection.
•
Error Type 769—The DS1 Interface Media Module detects a hardware error on the DS1 tie trunk.
This error usually occurs after an occurrence of error type 513. The trunk has received the belated
“on-hook” that it has been waiting for from the far-end switch. The trunk is restored to in-
service/idle and can be used for calls. Aux Data 57393 indicates delayed external release on PBX
disconnect. This error can be ignored.
•
Error Type 1793—The DS1 Interface Media Module is out-of-service. See MG-DS1 Maintenance
documentation for details.
•
Error Type 2305—Reorder message. The trunk could not be seized. This error causes the Trunk
Seizure Test (#136) to run and is only a problem if the Seizure Test fails (in which case Error Type
1025 also appears). In this case, the trunk may be put in ‘‘Ready-for-Service’’ state (shown as
‘‘disconnected’’ by the status command), which allows only incoming calls. Run the Trunk
Seizure Test (#136) and follow its procedures.
•
Error Type 2562—Retry Failure error. This error is logged only. It is not a hardware failure and
hence does not start any testing or generate any alarms. This error comes from call processing and
is generated when a second attempt (retry) to seize an outgoing trunk fails.
•
Error Type 2817—Glare error. This error is logged only. It is not a hardware failure and hence
does not start any testing or generate any alarms. This error is the result of a simultaneous seizure
of a two-way trunk from both the near-end and the far-end. Attempt to place the call again. If the
error persists, execute the DS1 Tie Trunk Seizure Test (#136) and follow its outlined procedures.
•
Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error. Enter
status trunk
command and verify the status of the trunk. If the trunk is out-of-service, then enter
release trunk
command to put it back to in-service. Retry the test command.
57473
The rotary dial rate is below 8 pulses per second.
57474
The rotary dial rate is above 12 pulses per second.
Содержание Media Gateway G350
Страница 1: ...Maintenance of the Avaya G350 Media Gateway 555 245 105 Issue 3 June 2004 ...
Страница 16: ...About this book Sending us comments 16 Maintenance of the Avaya G350 Media Gateway June 2004 ...
Страница 48: ...G350 component maintenance IP telephones 48 Maintenance of the Avaya G350 Media Gateway June 2004 ...
Страница 284: ...Monitoring Extended keepalive 284 Maintenance of the Avaya G350 Media Gateway June 2004 ...
Страница 306: ...G350 traps G350 traps and resolutions 306 Maintenance of the Avaya G350 Media Gateway June 2004 ...
Страница 326: ...Media Server alarms S8300 alarms UPS 326 Maintenance of the Avaya G350 Media Gateway June 2004 ...