Avaya Media Gateway G350, Руководство по обслуживанию

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G350 traps
G350 traps and resolutions
298 Maintenance of the Avaya G350 Media Gateway
June 2004
cmgTrapTypes 30 cmgSyncSignalFault Major The synchronization signal has been lost.
Check that the provisioned clock-sync source has a
good signal using the Media Gateway CLI
command show sync timing.
To set synchronization timing sources on T1/E1
MM or MM710:
1 If the T1/E1 MM has not been added
properly on the Media Server, you must
use the SAT command ADD DS1 before
using the Media Gateway CLI commands
set sync interface or set sync source.
2 Specify the primary and secondary clock
sources for synchronizing the T1/E1
span, using the CLI command set synch
interface.
Note: The local clock is "built-in" and not
provisionable.
3 Use a set sync source command to set to
the specific MM710 T1/E1 Media
Module to be used as the active clock
reference.
4 Use a show sync timing command to
ensure that the source is provisioned and
active, or visually inspect the Yellow
LED on the MM710 Media Module.
Note: When the Yellow LED is on 2.7
seconds and off 0.3 seconds, this means
the tone-clock synchronizer is in “active”
mode, and an external synchronization
source is being used as a synchronization
reference. Setting the sync timing was
successful. When the Yellow LED is on
0.3 seconds and off 2.7 seconds, this
means the tone-clock synchronizer is in
“active” mode and the internal (on-board)
clock is being used as a synchronization
reference. Setting the sync timing was
not successful.
5 If there is more than one MM710 Media
Module, and they have been set up as
primary and secondary, this behavior
could be on the second and not the timing
of the bus.
cmgTrapTypes 31 cmgSyncSignalClear The synchronization signal has been regained.
cmgTrapTypes 32 cmgVoipHardwareFault Major A DSP complex serving the VoIP engines has
failed.
cmgTrapTypes 33 cmgVoipHardwareClear The DSP complex serving the VoIP engines has
returned to normal functioning.
cmgTrapTypes 34 cmgSyncSignalWarn
cmgTrapTypes 35 cmgSyncWarnClear
cmgTrapTypes 36 cmgSyncSignalExcess
cmgTrapTypes 37 cmgSyncExcessClear
Table 159: G350 Traps and Resolutions 5 of 12
Enterprise
Trap
ID
Name
Msg
Facility
Severity Description / Resolution
5 of 12