PROPRIETARY INFORMATION
CONFIDENTIAL MATERIAL
Flowcharts
Not for Customer Distribution
262
AEROSET
®
System Troubleshooting Guide
94816-107—November 2004
LIS/Communication Problems
Cycle power in this order
to establish handshake:
Host down/AEROSET
down/Host up/AEROSET
up
Yes
Error Log
Message?
Bar code facing
correctly?
1.
2.
3.
Configuration
changes?
Bar code errors?
Yes
Yes
Check system
configuration. Bar
codes selected?
Power
cycled?
Yes
Correct sample
position
Bar code
damaged?
No
Yes
Select bar
codes (guest
log on)
Cycle
power to
AEROSET
No
Yes
Power?
Bar code
configuration
OK?
Make new bar
code or run
manually
No
No
Edit Barcode
Length-Skip-ID
field
Cycle
power
Yes
No
Attempt
run.
Resolved?
Yes
Yes
No
Yes
Yes
No
No
Contact LIS
support
Stop
Stop
Proceed to #4
(next page)
Proceed to #4
(next page)
No
Proceed to #4
(next page)
No
No
Cycle
power
Power issues
or Error Log
Messages?
Run.
Resolved?
No
Attempt
run.
Resolved?
Run.
Resolved?
Run.
Resolved?
Stop
Yes
.
Troubleshoot per
Operations
Manual. Resolved?
Yes
No
Yes
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