
Q00180 Rev B
Page 170 of 244
"Note: Copies are uncontrolled documents - For revision verification see the Master Documentation List"
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Check that the printer has paper available.
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Verify power button on printer has been activated.
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Ensure that the USB cable is properly connected on the peripheral device, and connected
internally to the USB port on the Main Board in the SmartCart SP.
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Ensure the AC power cable is securely connected at the rear of the printer.
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If the printer fails to print after these steps, contact ZONARE Tech Support.
19.3.5 Transducer
Problems
Transducer not recognized by system (no B-mode imaging)
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To ensure a positive connection, disconnect the transducer and reconnect it.
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To determine a problem with the transducer or system, attach a different transducer to the Scan
Engine.
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Disconnect the transducer. Power down the Scan Engine. Power the Scan Engine back on, and
reinsert the transducer to test for functionality.
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Remove the Scan Engine from the SmartCart SP, and repeat the transducer
removal/installation process.
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If system still fails to operate any transducers, contact ZONARE Tech Support.
19.3.6 Battery Charging Problems
Battery does not charge in Scan Engine, when docked in SmartCart SP
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Ensure AC power is present at SmartCart SP
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Ensure circuit breaker at the rear of the SmartCart SP is in the up (“ON”) position
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Verify DC voltages are present, by checking illumination of top 3 green LEDs at right/rear of
Main/IO board (at rear of SmartCart SP).
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Battery discharge level may be too low (0%), to power internal battery intelligent electronics.
Perform the following sequence to achieve sufficient trickle charging to return battery to
workable state:
o
Undock Scan Engine from SmartCart SP, then re-dock again, leaving it for 30 seconds
o
Repeat this above dock/un-dock process (and delay), 3 more times
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After third cycle, leave Scan Engine docked for 5 minutes to begin charging.
o
After 5 minutes, un-dock Scan Engine and remove battery to check charge state to
verify charging process is now operational. If charging, re-dock Scan Engine and allow
Summary of Contents for Z.one Ultra SP
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