Q00180 Rev B
Page 164 of 244
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19 SYSTEM TROUBLESHOOTING
19.1 Foreword
Many
Z.ONEULTRA SP
malfunctions are caused by a routine problem, such as power disconnection
or the maladjustment of basic imaging or peripheral device (LCD display) controls. Before calling
Tech Support, please perform the following troubleshooting procedures on the affected component(s).
The troubleshooting information in this section is intended to assist in diagnosing potential causes of a
variety of system problems. It should be noted that as a result of the advanced level of integration in
the electronic circuitry of the
Z.ONEULTRA SP
diagnostic ultrasound system, the amount
service/repair that can be performed in the field, is limited to a specific number of FRU’s (Field
Replaceable Units).
19.2 Technical Support Contact Information
•
USA, Canada and Asia
ZONARE Medical Systems Inc
420 N. Bernardo Avenue
Mountain View, CA 94043
Toll-free live-phone support: .............
1-877-913-9663
(5:00AM – 5:00PM, Pacific Standard Time)
Tech Support FAX line ......................
1-650-230-2817
Tech Support e-mail ...........................
Corporate web site..............................
www.zonare.com
FTP site (Tech Support Window):
−
URL ............................................
ftp://12.40.200.87
•
Enter the following User Name and Password information:
User Name:
(call Tech Support for current login information)
Password: (call Tech Support for current login information)
•
Europe
ZONARE Medical Systems GmbH
Henkestrasse 91
91052 Erlangen, Germany
Summary of Contents for Z.one Ultra SP
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