Troubleshooting Methods
232
Default
5120
Parameter
static.diagnose.log.max_size
<y0000000000xx>.cfg
Description
It configures the maximum size (KB) that one diagnosis process lasts.
If it is set to 4096, the local log file will be uploaded to the server each time it reaches 4M.
Permitted
Values
Integer from 1024 to 20480
Default
4096
Related Topic
Diagnostics File Type and Naming Rules
Log Files
You can configure your device to generate the log files locally or sent the log to a syslog server in real time, and use
these log files to generate informational, analytic and troubleshoot phones.
Topics
Local Logging
You can enable local logging, specify the severity level, and choose to keep the log locally or upload the local log
files to the provisioning server.
Topics
Local Logging Configuration
Exporting the Log Files to a Local PC
Viewing the Log Files
Local Logging Configuration
The following table lists the parameters you can use to configure local logging.
Parameter
static.local_log.enable
<y0000000000xx>.cfg
Description
It enables or disables the phone to record log locally.
Note
: We recommend that you do not disable this feature.
Permitted
Values
0
-Disabled, the phone will stop recording log to the log files locally. The log files recorded before are
still kept on the phone.
1
-Enabled, the phone will continue to record log to the log files locally. You can upload the local log
files to the provisioning server or a specific server or export them to the local system.
Default
1
Web UI
Settings > Configuration > Enable Local Log
Parameter
static.local_log.level
<y0000000000xx>.cfg
Description
It configures the lowest level of local log information to be rendered to the <MAC>.log file.
When you choose a log level, it includes all events of an equal or higher severity level and excludes
events of a lower severity level. The logging level you choose determines the lowest severity of events
to log.
Permitted
0
-the system is unusable
